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Welcome to Consumer Redressal

Rights Based Approach Society (Regd.) is an non-profit, non-governmental organisation registered under Societies Registration Act, 1860 and is a voluntary organization working for the rights of the people, not only in National Capital Territory of Delhi but at the National and International level as well.

We believe in establishing an implicit, explicit and forward looking vision of the ‘RIGHTS BASED APPROACH’ programmes, with inbuilt centralised advocacy and research component that would advocate about specific issues related to general public. We commit to create awareness, sensitisation and advocate about people's rights with striving towards initiating public discourse on issues related to violation of rights and to act as a consultancy with respect to other organisations working in the field of rights based issues.
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Latest Updates

Doctors in dock for giving anaesthesia, causing death

The Maharashtra State Consumer Disputes Redressal Commission upheld a district forum order which found the doctors guilty of negligence. It directed gynaecologist Dr Sujata Rathod and physician Dr Vasant Kumar Jog to pay the victim's family Rs 6.6 lakh ...

Carmaker, dealer fined for 'deficiency' in service

Consumer forum asks them to pay compensation to buyer for delay in delivery of car. A fortnight's delay in delivering his dream car to a Warje-based buyer has cost the Skoda automobile company and the car dealer dearly. The Pune District Consumer ...

Travel firm rapped for deficiency of service

Seema, a professor at one of the country's prestigious B-schools here, took the issue to the consumer forum. Pulling up the travel company, Thomas Cook, for deficiency in service, the forum ordered it to refund Rs 94,500 to the professor from whom the ...

Consumer court fines cola firm

AHMEDABAD: A consumer court in the city has fined Pepsico Holding India Pvt Ltd with Rs 20,000 after its soft drink was found contaminated. The multi-national giant has been asked to deposit the amount with the State Consumer Welfare Fund.

MSEDCL gives Rs46K 'shock' to senior citizen

Consumer forum castigates power utility for charging commercial rates on domestic refrigerator of 70-yr-old. The Pune District Consumer Grievances Redressal Forum has rebuked the Maharashtra State Electricity Distribution Company Ltd (MSEDCL) for ...

Kingfisher to pay Rs 25K for damage to passenger's bag

Kingfisher Airlines has been asked by a consumer forum here to pay Rs 25,000 as compensation to a passenger for the damage caused to his bag and a camera kept in it, while he was travelling from Delhi to Ahmedabad. The South West District Consumer ...

Forum asks college to pay compensation to student

The Pune District Consumer Disputes Redressal Forum has ordered the Marathwada Mitra Mandal's Institute of Technology and Directorate of Technical Education (DTE) to pay a compensation of Rs10,000 and suit cost of Rs5,000 to a student for denying her ...

Hospital directed to pay Rs 60K for medical negligence

A city-based hospital has been directed by consumer forum to pay Rs 60,000 as compensation to an accident victim, for taking X-ray of his uninjured leg and recommending that neither of his legs required any treatment. The New Delhi District Consumer ...

HDFC bank contravened RBI instructions: Consumer panel

New Delhi, Apr 21 (PTI) A branch of HDFC bank here has been slapped with a fine of Rs 2,000 by aconsumer forum for contravening RBI instructions by failing to inform one of its customers about the increase in minimum balance to be maintained in his ...

Farmer's widow wins Rs 1-lakh compensation

A consumer forum in Mumbai, ruling in favour of compensation of Rs 1 lakh to the widow of a farmer whose husband had died in an accident, has directed the state government to pay it in eight weeks, besides 9% interest from the date the plea was filed ...

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