Tours & Travels Complaints


Posted on Jul 12, 2019

My name is lokesh vinod rai. I placed an enquiry online for a trip to kedarnath. An agent from easy your holidays called me to make a package. The name of the agent from this company was Aadesh. He customised a wrong package for me after giving all d details multiple times. I was given a deal from haridwar to kedarnath and back for 17000 rupees. I was asked to make a payme t of 1000 INR TO BLOCK THE DEAL AND THE REST AMOUNT WAS TO BE PAID TO THE DRIVER AFTER BOARDING THE CAN. I DID TRANSFEERED 1000 INR TO THEIR ACCOUNTANT NAMED HIMANSHU PAL. AFTER I MADE THE PAYMENT I SAW THE PACKAGE WAS WRONG AND THEN JANA WAS SO FRUSTRATED THAT I ASKED TO CANCEL THE DEAL. I WAS TOLD THAT I WILL MY REFUND WITHIN COUPLE OF HOURS BY THEIR RESERVATION AND SALES MANAGER ADITYA SINGH. EVER SINCE I DID NOT RECEIVED MY REFUND. AND I AM NOW BEING PUSHED FROM THE PILLAR TO THE POST NO ONE IS ANWERING CALLS. MY CUSTOMER ID NUMBER FOR EASY YOUR HOLIDAYS IS EYH-A-0052. THEY ARE THREATENING ME. AND NOT ISSUING MY REFUND AFTER THE COMPLETE REFUND PROMISE WAS MADE BY BOTH AADESH AND ADITYA SINGH. FOLLOWING ARE THE NUMBERS OF THE EASY YOUR HOLIDAYS AGENT AND THEIR TEAM: AADESH ( WHO BOOKED MY PACKAGE )- 8447885905. Aditya singh ( who is aadesh manager) - 8447515502. Himanshu Pal ( to whom I transferred 1000 INR through paytm) - 9811619524. Please help to get my refund. This is fake travel agency . They have eaten my money and not refund my token amount. They are also threatning me. Following is the address of Easy your Holidays address: H-1/34, sector 63 Noida. Ease help me to get my refund They are not even answering my calls. This is afraid travel agency. Please help me. I want to file a complaint against this travel agency

Virupakshayya Swami H M

Posted on Jul 08, 2019

Dear Sir, I am Virupakshayya Swamy from Karnataka State, I have put an enquiry of bali honeymoon trip. Komal from A1 journey contacted and booked the trip delay by 4 days (13th june to 19th june 19). Actually it was 10th july 19 , but finally booked the ticket on 13th june 2019 from Bangalore airport. We have faced many problems of booking of hotels and villas as promised by agency. The main thing was that booked my return tickets to 19th aug 19. return tickets are not booked properly. due to this I have faced many problems. Please find the attachment of wrong tickets. As I telephonic Conversation with Durgesh , A1 journey , due to problem in the flight tickets , I have booked myself at Densper, Airport (bali) to chennai on 19th June 2109. As I mailed and callled t intimated that refund my return flight ticket amount of Rs.40,000/- They have not picked my calls and my emails. Please find the attachment of tickets and the invoice so credit the return tickets amount to my account Amount details : Flight bookings amount : 6606242 IDR luggage amount : 1600000 IDR Total amount : 8206242 IDR ( Rs.40,374.71 INR) Please consider this issue seriously and they have cheated my return tickets with out baggage charges ( Booked 19th Aug 2018 tickets). They have done the wrong tickets intentionally with creating problems at Bali airport. SO I request you to consider my appeal that this type of incidents will not be happen any travellers in the outstation country , it may creates Visa and other issues will arise. , My final appeal is that , Please take action against to (A unit of Ultim8 Voyage Pvt.Ltd.) and release my refund of flight amount of return tickets. Hopefully i will get justice in this issues as earliest. Thanking you, Virupakshayya Swami H M S/o : Siddarama Swami H M Ex ZP Member , 19th Ward , Jadar Street, Bus stand Road, Gangavati-583227, Koppal district, Karnataka State Contact: +91 9449489168


Posted on Jun 28, 2019

Jukaso Jurney's took 25k from us but didn't give any holiday to us. I've sent the mail on, & for money refund also but they said that i am not eligible for refund. Ms. Payal, Ms. Sonia, Mr. Ashwini make us fool they told us to give balance amount. We request them to collect from our residence as we do not have such money with us at that time but they didn't send any executive to collect the money & didn't reply of our ph calls. I request you to pls. file the case & i request you to pls. take my money back from them with interest. You can see a lots of complaint on Google against Jukaso Jurneys the fraud company.

Pradeepkumar Vishwakarma

Posted on May 17, 2019

On 12/05/19 I attended a session on Imperial Cruise Solution, Wakad (Pune). They told me to use a complimentary gift voucher within 45 days of registration at 0/- and after confirmation EMI will be charged. They swipe my card by saying that it is for registration and future EMI purpose only. But documentation rule is different and they have deducted all amount at once. Just after 0.5 Hr of application, on same day I submitted an written letter to reject my application as I feel like cheated. And request them to not process my application as I have not submitted all the document and refund the amount. But they replied refund decision is depend on management and it will take 2-3 days. Now on on 16/05/19 I received a reply from Imperial Cruise services after 4 followup. They are not ready to refund. They wanted me to use their services first and then I can cancel. But I need refund because I been cheated by merchant. At the time of application it is said to me that amount is deducted in EMI and EMI deduction will be start after 45 days of application but all amount is charged at once. As, The merchant is cheated by saying different and mentioned different on agreement. I have not given all the documents for My registration and written letter to reject my membership application instantly on same day. I have not use there services and I dont any have membership number/ID/mail/SMS, So I requested for refund many times to merchant from day 1.

Maruti Ingaleshwar

Posted on May 15, 2019

Dear sir, Kindly note that the i had booked a ticket from BANGALORE TO MARGAO thru paytm on saturday i.e on 11th of may 2019. and my PNR number is 29547589. my bus was scheduled at 10.20 pm and i was there at 10.00 pm and i was caling driver as i had got the number from paytm to know where the bus has reached as it was raining a bit. but the driver didnt pick my call despite calling for many times. then i had called jalhalli cross travel agent to know the bus location he told me the bus has reached yeswantpur and will come in half an hour. i waited and then again after half an hour i was calling driver he didnt pick up the call. and when i called office again they said the bus has already left and reached tumkur ,so i was unable to board the bus. so now i want my refund back . please help me with this as soon as possible. waiting for your reply . regards, maruti Ingaleshwar

Arpita Shah

Posted on May 06, 2019

Cancel licence for Sanjivani's resort Nashik. This is to bring to your notice about Sanjivani Resort located at Nashik. They are totally irresponsible people. We got robbed with Rs 4000/- from our room on 04/05/2019. The owner of the resort is not at all coorporative at all.They dont even know how to operate thier CCTV. We have been waiting for their cctv person after checking out at 12.00 pm on 04/05/2019 and the The CCTV person arrived at 6.45 pm. Its super negligence from their end. The staff was trying to be cooperative but the owner and cctv vendors are totally negligent and irresponsible. Our first complaint was done at 12.00 am on 04/05/2019 and while complaining to our surprise the resorts security person informed us that robbery had happened in the past as well. The staff is also very unprofessional. The most strange thing is that the CCTV does not cover any of the room entrance and there are many exit spots for the robber to escape which their staff is accepting but the owner is refusing to accept. A big no to all visitors never stay at Sanjivani Resort at Nashik. Boycott it totally its very very unsafe place to stay. I request all the authorities involved to cancel the license of this resort . Need immediate action to be taken against the resort and the owner for ignoring such crime and take proactive steps against them. This Fight against tolerating and encouraging crime without acting against it. I am sure you too believe in it and do not keep their eyes closed against such complaints. Awaiting quick and immediate actions.

Prashant H

Posted on Apr 16, 2019

I booked a online ticket through red bus from Sindagi to Bangalore on 16/04/19 with PNR no being 29077104 and boarding time was 07:15,Boarding point was Sampath complex sindagi.I called the SRS office sindagi and informed them that I will board bus in Basaveshwar circle sindagi as the boarding point was far from my location.That day the bus was late by 45 minutes.I was waiting for bus in circle the bus arrived but didn’t stopped there and went without taking me.I called the booking office they didn’t replied properly and after some time they switch off their phone.I called customer care of SRS but they also blamed me for changing my pick up point.I want justice for this.I lost my a day salary and also I paid money for my extra stay, food and travelling.I want justice for my complaint and compensation for problems I faced.

Pinky Lakhwani

Posted on Feb 03, 2019

I booked a bus from Agra to Allahabad from app ixigo , journey was on 2 feb 2019 at 11pm and the boarding point was kuberpur approx 21 km from my house. Ticket no- TS190130222620KQWJ We reached there at 10 pm, also contacted driver and operator they said the bus is late but it will reach surely, I called there many times and they befooled us.At 1am they called and said the bus is cancelled. The passengers were all senior they waited there for 1 am in the winter night , and there was no means of transport to come back home. This is the situation that happened. Now I told u about losses, first two passengers were from Gujarat they came here only for going to Prayag Raj, The fare from my house to boarding point was 500 rs, and mainly the inconvenience and trouble we faced, now the fare of returning home was 700rs. Also there was my Tatkal ticket of Jodhpur Hawda train on 4 feb 2019 in 3AC at 12:30 pm. I didn't get any refund. And the bus ticket fare was approx 5700.Plz take strict action


Posted on Feb 03, 2019

I had booked a room at hotel from goibibio on dtd 09.12.18 and paid amount through Bhim UPI app but the amount was debited twice for the same booking. I contacted Bhim UPI for refund. They a answered me that they have successfully transferred the amount to the recipient. I called Goibibo for giving the second amount back. They told me to submit bank statement. I did the same and they had mailed me for refund on dtd. 07.01.19 that I will get the refund in 5-14 days but I didn't get the amount back till today. I called them to complain about this but they said to wait for some days. They are harrassing me mentally now. They are sending me the same formatted mail that they are working but they are not refunding the amount back to me. I am totally fade up from this company.

Praveen Kumar K

Posted on Feb 01, 2019

Hello Reader, I purchased a holiday package named "Millionaire Club Classic" from "Country Vacations Division India" worth Rs. 10,50000/- using which I am eligible to book holiday packages (International/Domestic) once a year for 5 years starting from 04/11/2018. I submitted my travel plan with dates ( 05/02/2019 to 11/02/2019) and opted for " One Week Family Holiday" package which is complimentary. They were postponing my request from the beginning and as my travel dates are falling near, today i.e. 31/01/2019 they are forcing me to opt for Domestic travel instead of Internation holiday package (as promised at the time of payment). Also, I'm forced to accept 40% of my payment as the refund, which I'm not willing to. Please help.


Posted on Feb 01, 2019

To Mr. Sanjay Bhasin , Co Founder and Chief Operating Officer, ibibo Web Private Limited Goibibo Head Office ibibo Web Private Limited, 4th Floor, Pearl Towers, Plot No 51, Sector 32, Gurgaon, Haryana – 122002 Kind Attention : To Co Founder and Chief Operating Officer. SUB : why this difference showed after the payment of Rs. 9633 and demanded Rs. 11742 after the Payment done which is against the Consumer Protection Laws and need to explain why this amount was not disclosed to the Customer before making payment done through the Kotak Credit Card for Rs. 9633 and now you are sending the e- mail of Extra and additional amount was demanded from me need to explain in details and why after the full payment done is an act of criminal breach of Trust and cheating and the violation of Consumer Protection Law of the land please note. REF ; To your Franchise with International and Domestic Hotel DECCAN ROYAALE, PUNE related to the Part

Sachin arora

Posted on Jan 29, 2019

Mr mukesh has to refund for my relative. They paid in there account for a package of andman. He has to pay back a amount of approx 22000 as a refind and bill. After client finish his tour we are trying to make him call but everytime he neglect. Need refund for against our services we request. Mr mukesh // 9626165657 // andamangreenland // Address : Registered office 31, Maulana Azad Road,Phoneix Bay,Port Blair,Andaman N Island-744102 Branch office 5 Pragathi Complex, Rahman Nagar, M. C. Road, Thanjavur. 613004

Harkaran Singh Suri

Posted on Jan 28, 2019

I bought Journeys Resort Pvt Ltd. membership on 16 September 2018 for Rs 1,50,000. On 18th December 2018, I submitted a request for withdrawal of my membership, however, the company is not ready to refund my money. As per the contract if I cancel my membership within 10 working days, I am entitled for a refund with maximum 10,000 as deductions. However, company is not ready to listen and threatening me that I would not get my money back and I have no other option other than continuing with my membership. I have also recorded one of the calls in which they have clearly admitted that they would not return my money. Also, while purchasing they promised me a 40 inch LED Toshiba TV. However, its been so long I have still not received anything. I am under immense mental stress and fear that I will lose my hard earned money. Please help.


Posted on Jan 27, 2019

On 23 January 2019 captain and other staff leave me along with 12 passengers on the port while I was at the port pnr number DBZYOM.we reached portblair via havlock through gov't ship and paid extra fair.

S Singh

Posted on Jan 25, 2019

Mai Mohali vich Settling Abroad private company vich kaam karda va eh company national holidays vich vi kaam kardey ne kal 26 Jan nu national holiday hai per office vich shutti nhi hai eh bhut preshan krde ne pH 8725093021, 9914954499. Address: Settling Abroad Services Pvt. Ltd. Scf 35-36, Level 2-3, Sital Complex Phase 3b2, Mohali Phone: 0172-4009030 Mobile: +91-9914999922 Please help ..


Posted on Jan 24, 2019


Uttam Kumar Dubey

Posted on Jan 22, 2019

We have booked a cab from Jodhpur to Jaisalmer via Pokhran for the date of 22nd December’ 2018 in the fare amount of 4400/- only. And, we already paid the related advance payment of Rs. 1027.00/- only. The booking ID is TB-110be863. As, we had words with Mr. Arjun, we needed to pay only 3400/- to the driver after reaching the Jaisalmer. But, the driver forcefully asked to pay the complete amount of the trip that is 4400/- and we paid it after receiving the fare receipt from the driver(Attached is the fare slip). Now, our intention to write this email only to receive our Rs. 1027/- amount that we paid in the advance mode, we paid the Rs. 4400/- to the driver that is the fare of our complete trip from the Jodhpur-Jaisalmer via Pokhran. NOTE: We afraid to make calls on the customer care number (+91 987-666-1275), whenever we tried to connect through any of the cell numbers, the number got blocked by the related concern department. At last, we request to refund our Rs. 1027/- back

Vikas K Chandel

Posted on Jan 16, 2019

Complaint ID - 26286952 I booked a hotel stay from Goibibo on 11th Jan,2019 for 2 nights and 3 days for check in on 30th Jan,2019 and check out on 1st feb,2019 with booking id HTLMBUZS24 for The Waterfront Shaw Hotel in Lavasa for my family of 2 adults and 2 sons (age 11yrs and 10yrs respectively). I made a non-refundable booking inclusive of breakfast for 4 of us and made an upfront payment of INR 9720. The confirmation email that i received mentioned wrong ages for my Sons as 1yr old each. My wife immediately bought this to Goibibos notice and asked them to rectify the ages. They are denying to do the same and asking us to pay INR 6000 additional plus taxes. Firstly why would I book a 1bhk apartment with 2 infants. Secondly why would I make a obvious lie in a non refundable booking. Thirdly this was an error on Goibibo's part that the ages mentioned while booking the hotel were not mentioned correctly in the booking confirmation,the app clearly states that my booking if for 4 guest

avinash kumar

Posted on Jan 16, 2019

Subject:-Regarding the fraud by tushar trips I wish to state that Tushar trips used Fraud and Malepractices with us on the tour packages offered to us .We booked their services and even paid 70% charges on 16-5-2018. They had promised us to give complete Facilities including stay in 5 star hotel, But they cheated us. They did not keep words nor did they pay one our money back. Therefore I want to bring to focus their cheatings. They have registered fake addresses in the bank account as well as the office addresses. Both addresses are registered different. Whenever we call on their contact numbers, they remain dead and invalid. Such kind of fake and fraud firm should be punished on legal and moral ground so that no any other person becomes their victims. E-mail address:- Address on site Address in Bank A

Vaibhav Shirbhate

Posted on Jan 11, 2019

We had booked an 8 day trip to Andaman via M/s Experience Andamans with a Premium plus package. The company was paid the complete advance amount However there was a goof-up by the company and delivered as per a standard package and put us in cheap hotels with unventilated rooms, with shabby and smelly beds and no basic cleanliness. The company has caused us a lot of mental agony and stress and spoiled our vacation. Even no extra beds were provided even after charging extra for the child as the rooms were too congested to accomodate additional mattress. We claim a refund of our amount .

Pravin kadam

Posted on Jan 11, 2019

Respected Sir/Madam, This is with reference to the tour booked with Kesari Tours Mahim Mumbai Branch (F8221218 - Singapore Malayasia) which was requested for cancellation/postponement due to occurance of medical emergency in the family well in advance on 13th December,2018. The details of hospitalisation too were provided to them on request to understand the criticality of the situation. In spite of constant follow up in this emotional situation Kesari left no limits for harassment by giving several excuses and falls commitments of call back.The entire efforts of describing the case details to Mr.Shailesh Kesari went in vain when there is no feasible solution received from them till date.Still the list of excuses and documentation is continuing with no precise solution.It's strange to see such a pathetic customer centric approach from reputed organisation. Request you to intervene and help to receive a precise solution in monetary terms against the said case. Regards, Pravin Kadam


Posted on Jan 10, 2019

Red Bus cheated me again. Have selected dropping point in ahmedabad "paldi" & got tickets, but the bus operator denies going there. This has happened second time, once before, this happened, for which red bus said "sorry & wont happen again" to me, have 1 year old child and the bus dropped in the outskirts of city, from which had 400 rs auto to reach my home,physical & mental stress extra. This has happened again this time. My question is, red bus shld stop fooling customers, get it clear from bus operators abt dropping points which the bus could go directly & no drop vans or mini buses from thereon etc. As this has happened twice with me,& many others mght have faced it, I am now filing this complaint, and would like to get the refund of the amount back. Bus PNR number is 156437134 for shrinath travels [udaipur to ahmedabad 11 january 2018 departure]. In advance, i have confirmed with the bus operator this time, but they said no to drop me there, i want my money back !

Sajid zamal

Posted on Jan 04, 2019

Good evening this complaint is mad for a travel agency .who had fraudent my passport.I didn't sign any contract or agreement. I got Saudi visa stamped on my passport without any acknowledgement. I was waiting for agreement paper but they didn't give any contract paper or any documents. I refused to work in Saudi .and asked my consultancy to cancel visa I m not willing to go. They asked me cancelation fee 10,000 . Wich I paid . But they took my passport for cancelation process and told me that it will take 15 days for cancelation. after cancelation u will get your passport back . till now it's been 3months. but still they didn't give my passport yet back . The visa is already expired as issue by mofa 04/09/2018 exiperd on 03/01/2019. Please suggest me regarding cancellation?

Vyshak C U

Posted on Jan 04, 2019

M/s Grewal Coporation, car rental service in Kolkata has deceived me by not refunding the paid amount of Rs 4000/- after cancellation of their service.

Resau Maideen

Posted on Jan 03, 2019

I have been cheated by yoursyatra travel agency, I have been in contact with Yash arora. My Brother's family and my family planned a trip to Thailand we paid him total of RS 37,000. He booked hotels in thailand and sent the reservation number. when i checked with thailand hotels its not been booked. Just he edited the PDF and sent us. Even he told me that he booked the flight tickets. Its a fake when i checked in Thai airways. Finally he told us he will refund the amount, Still he is not refund single rupee and now his contact numbers are unreachable. Here is their website :

Vaibhav Shirbhate

Posted on Jan 02, 2019

Booking was done with M/S Experience Andamans online in Premium+ category with 100% advance payment but service provided was standard category and cheap hotels with no basic facilities, cheap unclean rooms with no ventilation. Services not as promised


Posted on Dec 26, 2018

I visited Mysore on 21-12-2018, before that I booked a travels called VENUS CABS in mysore and paid advance of 1800rs for my trip mysore to coorg .when I reach mysore and he sent 8 seater cab but I requested 9 seater during my advance payment, later I said its not accomodate for my family with the 8 seater cab and I requested to cancel it and refund the money , he never listebn my words and not refunded finally. Really bad experience

Manoj Kumar Mohapatra

Posted on Dec 24, 2018

I visited Goa last year. There I was approached by a travel company named Club Jiva. They manipulated facts and gave false commitment and sell the membership to me .when I palned to go for a trip I found that the cost of booking the hotel mentioned by them is one thisd the membership cost they have taken. So I decided to withdraw my membership and asked to refund my membership amount. But these people talked to me very loudly and told me membership is non cancellable. So please help me to take refund of 36000(which I have not availed) Membership details Holiday Kart Pvt.Ltd. Membership No.CJ/NG/B/C1204 Membership charge taken 36000 rupee Company details Holiday Kart Pvt.Ltd., 65-Level 1, Dewan Center,S.V Road, Jogeswari (W), Mumbai-400102

Pari Sahu

Posted on Dec 23, 2018

The complaint is regarding the staff on board who has misbehaved with its female passengers on bus. Me and my family member (female) have requested to stop the bus as it was an emergency because we needed to use the washroom. The attender when asked by us after waiting for more than two hours gave a disrespectful reply saying " am I driving the bus?" and hints like "you only go and drive if you want to stop the bus". Further degrading two ladies(kidney patients)requesting to use the rest room the attender said "this is not British government that you are asking to stop the bus " . He was trying to bring in a political agenda in the name of our nation when the need of the hour was allowed lady passengers to use the toilet which was disgracefully denied leading to chaotic situation. Travel Bus Company - Kallada Travels ( A/C - sleeper) Coimbatore to Hyderabad via Bangalore

badshah alam

Posted on Dec 22, 2018

सेवा में, निवेदन है कि प्रर्थी मो आकिब और मो आरिफ ने दुबई के वीजा के लिये 100000 रूपये दिये थे जिसे दुबई का फर्जी वीजा देकर फसा दिया और कहने लगी कम्पनी का इमिग्रेसन खतम हो गया है इसिलिये दूसरा वीजा दूंगी वीजा से इंकार करने पर 40000 हजार रूपये दिये और बोली 60000 हजार रूपये नवम्बर में दूंगी TRANSFER AMOUNT 100000 BANK SYNDICATE BANK ACCOUNT NUMBER 82612010000147.अब मोबाइल नम्बर स्विच आफ कर ली है अत: आप से विनम्र निवेदन है कि प्रर्थी को रूपया दिलवाने की और फर्जी वीजा में उसको सजा दिलवाने की कॄपा करे सीमा यादव, skyline abroad pvt ltd 1/1, 2nd Floor, Bharat Nagar, New Friends Colony, Delhi - 110025, Near Mata Mandir in day life medical center mob no 9870354504,8448660601,9910117317 सन्लग्न : वीजा , रूपया स्लिप, सीमा यादव की तस्वीर, सीमा की हस्ताक्षर


Posted on Dec 21, 2018

Hello, Could you be interested in making $ 200,000 a day with us? Visit our website for more details

Balakrishna Reddy I

Posted on Dec 18, 2018

Island Tour Package, (Chennai) based travel company is committed to promoting responsible tourism in the Indian Islands - Andaman Nicobar & Lakshadweep. We are a Govt. of India registered company (7756/2015) engaged in offering reliable and exciting tour Package services. We offer a wide range of travel services to clients that include - Ship Tour ,Cruise Tour,LTC Tour,Honeymoon Tour Bank Details ICICI Bank A/C Name: Island Tour Package A/C No: 234505500316 IFSC Code: ICIC0002345 Branch: Arumbakkam Fore More Details: +91 9176080001/ 9176070001 1. GSTIN : 33DBPPM0782N2Z1 2. PAN : DBPPM0782N 3. Legal Name : Island Tour Package 4. Trade Name : Island Tour Package 5. State : Chennai Sir We are Transferred in this Bank Account Rs:85000.00 for advance payment of Andaman tour on 22.12.2018 but still now this fellow was not conformed my bookings nor return the payment. Please do needful and take necessary action to refund the amount.


Posted on Dec 18, 2018

I was frauded by S.S. SAFARI DESERT CAMP,Near geeta ashram circle,Jaisalmer 345001,Rajasthan.The owner have looted us with telling the fake amount of desert packages which was quite high according to our students life. I dont want to get my money refunded but at least i want these people to get there liscensed canceled so that the wont loot the innocent tourist at all. I have proof and if u guys want i can submit it too


Posted on Dec 18, 2018

Waitinubject: reference complaint submitted to Make my trip. Booking Id NN7269521966133. Reference ID:[181109-037909] Transit Visa Here I would like to state the following facts for your information and consideration:- • I have booked the attached ticket to visit my daughter at Auckland from Delhi on 15.07.2018 • Accordingly they booked my ticket from Delhi to Auckland via Singapore and Brisbane. • On Reaching the Airport from Gujarat and having a valid visa for Newzealand I reached Delhi early morning on 9th October2018. • The airline personals pulled me out of the queue saying I can’t fly as I need transit visa for Australia. • At the time of booking and finalizing it has not been informed that an exit visa would be required at Australia. It was not even mentioned in the ticket or the ticket supplied to me, about the transit visa at Brisbane which was for an hour only. The Officials were then contacted MMT on contacted on 09.11.2018 from D

Diana P S

Posted on Dec 13, 2018

I have been cheated by yoursyatra travel agency, I have been in contact with Yash arora. My sister's family and my family planned a trip to Thailand we paid him total of RS 68,000. He cancelled our flights and told us he will refund the amount, after much persuasion he refunded Rs 38,000. He still has to refund 30,000, now his contact numbers are unreachable. Here is their website :

Rajat Rastogi

Posted on Dec 07, 2018

We have taken a plan from Signature Linkers private limited. The proposals made by the executives at the time of selling the plan are now being denied. We have been charged a hefty amount and now they are not ready to provide what all they promised and avoiding our calls and behaving arrogantly. The details are being forwarded on the mail-id. Regards Rajat Rastogi


Posted on Dec 06, 2018

could you be interested in a Groupon's of $1000 ads on Facebook? First $1000 free from hs If you love then we can sell you next time at a much lower price Groupon Here --> new customers for your business .


Posted on Dec 05, 2018


Manish Jain

Posted on Dec 05, 2018

Dear Sir, I was book my tour package for goa from 30.11.2018 to 03.12.2018 with Limpid Holiday Pvt. Ltd. by paying Rs 3750 to the tour agent on 22.11.2018. but for some personal reason I was confirm the service provided that I need to cancel the same on very next day (i.e. 23.11.2018), and I was ask him for refund. The person from Limpid was Ms Soni & Mr. Narendra deny me to refund the same as they confirm that have not policy for refund, but never share me the policy of cancelation for the same. Kindly help for the same

Amit Kumar

Posted on Dec 01, 2018

Even after confirmation and advance payments hotels are denying for check-in. Oyo just replied sorry for inconvenience. I suffered a lot with family. Plz don't plan on behalf of this cheating Oyo app. Be alert and safe. Oyo reps are just robots, always ready with sorry and excuses but will not respond in line to the concern. I already emailed my concern over E-mail to Oyo about denied check-in for booking IDs FSTZ2139 AND JAWS1837. BEWARE of fake ratings of Oyo app and partner hotels. Last moment Oyo will let you down. Check in provided at 4 PM and AC p[ower made switched off during night time. Geyser power switched off in morning 05:30 am and resumed at 9 am. Oyo just said sorry and forget the matter.

Utkarsh Mishra

Posted on Nov 30, 2018

I booked a ticket from lucknow to hydrabad from and the payment was successful.Then i receive a mail from happyeasygo that they are not able to contact me and a day later they cancelled my ticket without even informing me.Please look into this matter as they can't do this without my concern and now they are also not ready to give me an alternate solution to this.Please help.

Heta kanSara

Posted on Nov 30, 2018

I booked 2 tickets of flights through Happy easy go india pvt ltd... Thereafter i cancelled it directly through airlines website our refund was of Rs. 6120/- and one of their assistant assured me to give that amount after deducting the 270/- as service charge in 7-10 working days but there are more than 10 days passed but they are not even responding even i have proof of recording and screenshot of that message in that they are assuring me to give the full amount

Dhananjay Sathe

Posted on Nov 30, 2018

I booked a tour through Prashant Tours and Travels. The money was transferred online for this tour. on the scheduled day to travel we were told at the Air Port that our passports were forgotten to be carried by the proprietor of the Travel company. we were promised that we will be taken on tour on next day however, we were never taken on tour neither our money was returned. Details and documents to be provided as and when required.

Gokul Kadam

Posted on Nov 21, 2018

Country Club vacations company (, CIN No. L70102AP1991PLC012714) has collected Rs.42000 from me with fraud commitment for vacations services. Initially they collected Rs.35000 and committed that no annual charges for domestic vacations. At the time of vacations they asked for RS.10000 to pay again annual charges. To avoid this they convinced me to settel the pan by paying extra Rs.7000 so that no annul charge required. In Oct I have paid this extra Rs.7000 (toatl Rs.42000) but again they are not giving me the vacation service. sometimes said booking is full and many time didnt answer the call. First Rs.35000 paid in Jul2018 and Rs.7000 paid in Oct but no service received from them and plan details also not updated online. No service reeving from them.

Devendra S Bansode

Posted on Nov 20, 2018

Complaint against “The world Journey” for fraud service, a wrong promise and irritation.


Posted on Nov 19, 2018

I have booked a tour package from Cox & Kings, Sector 17, Panchkula. I was promised a few things but they have not provided the promised facilities on the Tour to Dubai. First despite my repeated requests to Mr. Vipul Thakur the sales representative of Cox & Kings I was provided my travel insurance policy that too in soft just day prior to our departure on 09/11/2018 at evening 18.16 hrs whereas we have to leave for airport on 10/11/2018 at 11.00 hrs. 2. We were kept waiting at the Dubai Airport and no one came to receive us as promised. After waiting for 40 minutes we have to call a emergency local no. provided to us for help then we had been fetched to Hotel. 2. We had been promised a atleast 3 star hotel but a non-rated was provided to us. We have booked a double bed room and a triple sharing room i.e. with three individual beds. But we were provided mattress only in the room that too we have to pursue with hotel till 11.00 p.m. at night. We need refund appropriately.

saugata goswami

Posted on Nov 16, 2018

I filed a TDR in IRCTC website for the train I was going to travel was more that 4 hrs late & as per railway guideline any passenger can file TDR for refund if the train is late more than 3 hours. Now , IRCTC rejected my TDR & they are not ready to share me the journey details of the train -05227-YPR-MFP Express on 13th Oct'2018. Its schedule arrival at Bhubaneswar was 3.10 P.M. but the Station Master or Enquiry counter -none was aware of the status of the train. I therefore request you to tell them to share the journey details of that special train on that particular day & if I am eligible to get refund , please arrange for the same. My PNR number was- 4450420704

dr hemant baheti

Posted on Nov 16, 2018

i had to cancel 2 tickets in 2 PNRs for Cairo -Mumbai travel on 4th nov.The saudia airlines has given full refund but Easemytrip has not refunded full amount nor is it communicating


Posted on Nov 14, 2018

Dear sir, I have booked a tour to dubai for my family on 18 th oct 2018 for 3 persons departure date 14 november 2018 from trip factotry banglore.I deposited full payment on 28 th oct .on 2 nov i suffered with paralysis attack.on the same date my son tell the agent to cancel the tour and refund my amount.but they havenot cancel the tour and they are saying u can do anything we are not going to refund any amount.i also tell them to deduct aome amount any refund my payment.i have paid them 198000.i request u kindly please ref no-TFE001GNL7W

Santosh Kumar Yadav

Posted on Nov 11, 2018

Hi, I have been cheated by "Jukaso". It is kind of company who selling Holiday packages. I have purchased package worth Rs 650000 in September 2017 and paid them upfront but due to over commitment i returned the package within 10 days of purchase. As per the contract if customer return the package within 10 days they will receive their refund within 90 days. In my case i have sent several follow-up emails and calls since last year but i didn't get my money even i have given written notice but they didn't replied back. Now its more than year, please help me how i can file my case against him and get my money.

Kamlesh Kakkar

Posted on Nov 09, 2018

i was book holidays packages from A1 Yatra, B-42 sector 135 Noida Pin 201301.Uttar Pradesh, but after all payments company all number shown switch off and not done any communication not responding email also approx 50,000/- we have invest but not able to track

Prince kumar

Posted on Nov 06, 2018

I book tricket and Conductor change my tricket


Posted on Nov 06, 2018

We tried to book rail ticket as on dated 01/11/2018 by Go Ibibo but due to server error tranasaction not completed and still now debited amt. 1170 had not been refunded in to my bank account


Posted on Nov 04, 2018

we have booked one ArunachalPradesh tour package with Bhattacharya Special ,organiser Mr.Pinku Bhatterjee,mob no.9831063917 by paying the amount as he demanded the same.we total of 8 family member paid all the dues.we had departed on 12.10.18 night a total group of 32 members in a group for guwahati , but in the second day of the tour the concerned organiser left from Bomdhila leaving us under his manager who knows nothing. as a result there was mismanagement ,no food, no arrangements for return and no staying arrangements. Somehow our group members unitedly cope up the situation and after collecting money from all of us we arrange staying hotels and foods and ultimately return to kolkata. Now the concerned organiser not lifting our phone calls and threatning us that no one can recover money from him. please take up the matter and we want proper justice and return our money. Along with little baby, ladies and senior citizens we suffer a lot in the unknown places of Arunachal Pradesh.


Posted on Nov 04, 2018

we have booked one ArunachalPradesh tour package with Bhattacharya Special ,organiser Mr.Pinku Bhatterjee,mob no.9831063917 by paying the amount as he demanded the same.we total of 8 family member paid all the dues.we had departed on 12.10.18 night a total group of 32 members in a group for guwahati , but in the second day of the tour the concerned organiser left from Bomdhila leaving us under his manager who knows nothing. as a result there was mismanagement ,no food, no arrangements for return and no staying arrangements. Somehow our group members unitedly cope up the situation and after collecting money from all of us we arrange staying hotels and foods and ultimately return to kolkata. Now the concerned organiser not lifting our phone calls and threatning us that no one can recover money from him. please take up the matter and we want proper justice and return our money. Along with little baby, ladies and senior citizens we suffer a lot in the unknown places of Arunachal Pradesh.


Posted on Oct 30, 2018

I booked hotel with cleartrip and when I reached the hotelier denoed any booking later cleartrip manager arrived 1 hour later and provided me lower category room. When I asked for refund the balance he denied. lager with heavy argument he agreed. The whole night AC did not worked and also there was no fan in the room. It ruined my vascation as we suffered alongwith my children and wife. Its very frustrating. I asked for refund for hassels I faced but the cleartrip denied. I incurrent mental torcher and hassel in whole trip due to this booking and me alongwith my wife and children did not sleep due to AC fault and no fan available on that room. Please help. Cleartrip guys are not listening to anything.


Posted on Oct 29, 2018

GRAND TOURIO Thane (Head Office Ghatkopar Maharashtra) sold me false services in the name of their elite HOLIDAY club having 6 Years Family Holidays in minimum 5 star hotels in INDIA and ABROAD. They took a payment Rs 1.40 Lacs approx. for 6 Years Holiday package through a Credit Card which was paid by me in FULL. And when-ever I tried to Book hotels (on more than 3-4 occassions) I found that they always provide 3 star hotels which any one can book only with a price of Rs 2000-2500 per night charges; and the worst part was that even for that again I need to pay Rs 16000/- as a booking charges to GRAND TOURIO.This I have already raised objection with the company GRAND TOURIO and conveyed to them that either you give me booking in 5 star hotels (minimum) as was displayed to us during the time of taking the membership. But its been over two years now; I have not been able to avail the benefit of this membership and now finally I have decided to go public against the company.

Sandeep Patil

Posted on Oct 26, 2018

I had purchased holiday membership with Country Vacations of 5 years in Rs. 65000 on 19/11/2017. They made many false promises at the time of purchase. Then I cancelled the membership on 27/11/2017. According to their policy if member cancels the membership within 10 days, the money will be refunded to the account by reducing the admin charges of Rs 3800. I cancelled membership in 8 days. I received mail from them for cancellation and they said refund will be given after 120 days. Then I was waiting for 120 days to complete, 120 days completed on 19/03/2018. Now when I called them they are saying account has some problem and refund will be given in 1 month. After one month their phones are busy always. I do try their phones everyday it says talking to someone else.


Posted on Oct 26, 2018

I did kop booking for diwali from nasik. They are charging 1000rs per passenger. Normal fare is 750rs. Pl look into this or guide us.

Asmita Alate

Posted on Oct 24, 2018

I had booked Thomas Cook group Tour of Kenya from 6-13 October for me and my daughter.I contacted their office in Mumbai to let me know the list of my co-passengers.I was told that they do not divulge the list which was very surprising.When we landed in Kenya we were shocked that we were only 2 of us in the group.We realized as to why they didn't give us the list as they didn't have one.This fact was hidden from us I wanted to kow he reason so I wrote to them but they have not responded to me .There was no tour anagr even though we paid for his sevices.I want a refund from them for mis-guiding and mis-informing us.I am a senior citizen and for some reason my daughter was to drop out,I would have been all alone.I want them to pay for this harassement.

Anup kumar gupta

Posted on Oct 23, 2018

मैंने ऑनलाइन टिकट बुकिंग किया था जिसमें की मेरी बहन को उस सीट में नही बैठाया गया ये बोल के की ऑनलाइन का कोई हिसाब नही होता है हमलोग नही जानते है आगे बैठा दूंगा बोल के ले जाया गया और बस के सबसे लास्ट सीट में बैठाया गया

Keith Anthony Carvalho

Posted on Oct 22, 2018

Hemant Mahendra Khankal working for Swardeep Tours & Travels, Kalyan. Wife Megha Mahendra Khankal makes big promises for travel arrangements BUT ends up collecting payments and not delivering product, neither refunding payments made. Hemant will sweet talk and then threaten BUT will never return payments made by you

Sandeep Kumar

Posted on Oct 19, 2018

Journey by Jukaso is a company which miss sell me a travel plan for 5 years by paying 90, 000/- by credit card. Next day on 19th Feb 2018 i wrote mail to for cancellation of agreement wef from same date. Nor i had used their service till date. I received auto mail with reference no. 1008739. But till date i have not received my refund. I have been following for refund from last 9 month but had not received any response from them except reference no. The Sales guy named Gaurav had left the job. Now whenever i had visited their office they said it will be done shortly. Even they are giving any affirmative response nor they are sharing their senior staff contact details so that we can esclate. Would request you to kindly help me in refund of my money. Amount paid : Rs. 90,000/- My traveller ID 203611 Contract ID 119437 Contact details: Sandeep Kumar 91 9654881530 971 528623034

Prabhat Kumar

Posted on Oct 18, 2018

At satapada on banks of chilika lake an association named"Gadiswar Dev Motor boat association" are cheating people by charging vague amount of Rs. 3150/- for boat ride.Many times they adjust the amount also.Their is clear nexus between cab drivers, boat men and the association people. They first ask the vehicle number u came with and if there are 2 vehicles, they charge separately Rs. 3150 each for a boat. Even for 01 person, they say that if u have came separately, u have to pay Rs. 3150/-in lieu of unwritten rule that govt doesn't allow to go together with other team of tourist, even if the tourists agree, they tell that govt.doesn't allow. On asking the Orissa tourism corporation ltd. they denied that no such service is provided by govt at Satapada, chilika lake. This shows that the cab drivers, boat men and the association is looting tourist and bringing shame for tourist department of odisha. This need to be curbed at the earliest or else efforts of authorities will go in vien.

Yashpal lamba

Posted on Oct 17, 2018

Booked lower seat but unable to get the same. Ticket booked through red bus in manish travels bus boarding durg at 20:40hrs. They have harrashed me a lot.

Akash Parmar

Posted on Oct 17, 2018

On 18/09/18 we booked a Self Drive car Zoomcar Car Rental service from Chandigarh. After traveling for about 2-3 Hours car had a breakdown in the middle of Highway Near Hosiyarpur and we contacted Zoomcar regarding the issue at 8 Am and they told us to wait for an Hour for their towing truck to arrive. but their towing truck came after 4-5 Hours and it took us to Nearest Mahindra Service Station in Hosiyarpur where we were made to made for another 5-6 Hours for car to get repaired. After the car got repaired, the repairing Bill was about Rs. 14,414 which Zoomcar was supposed to pay because they agreed to it earlier. But they refused to pay and said we have to pay the amount which will be refunded to us in 3-5 days. We had no choice but to pay the amount.After that we talked to Customer service countless times but we did not got a positive response. We dropped the car back to Chandigarh Railway station from where we picked the car on 20/09/18 and we have waiting since for the refund.

vishal bhilare

Posted on Oct 13, 2018

likizo did payment from my credit card rs.95000/- and debit card rs.5000/- they said that we will do emi on credit card till today it’s not happen (12/10/2018). When I give call to my bank they said that there is no emi option on this 95000/- payment.

rakesh kumar mittal

Posted on Oct 03, 2018


Sania Ahmed

Posted on Sep 29, 2018

Ridiculous behavior by happyeasygo company. I tried booking a flight from Mumbai to bagdogra. Money deducted from my bank account but ticket info not sent. Their customer care executive are lazy enough to drive the customers crazy. Have tried calling them 7 times but they keep saying ticket will be issued in 30mins. Need advice urgently.

barin roy

Posted on Sep 27, 2018

We booked a package(hotel and car for Kedarnath & Badrinath and return to Haridwar ) through“Dada Boudir Tour & Travels, Haridwar from 20-25th Sept 2018 & paid INR10.5k advance. Upon confirmation from ,We reached Haridwar on 20th Sept morning & paid 100% payment i.e INR 60K. We started journey by car and reached sitapur on 21st Sept including night halt at Rudrapur. The driver did not agree for any site seeing ( as per agreement ) without extra payment .We went to Kedarnath by helicopter from Phata on 23rd Sept 2018 ( instead of 22nd Sept as there was no helicopter service due to bad weather) and returned from Kedarnath on 25th Sept 2018 in the morning as there was heavy rain and helicopter service were stopped. As per agreement we requested to extend the journey for Badrinath. Travel Agent asked for extra money @ INR 4K / person/day plus hotel stay . The driver asked for INR 4K for dropping to Haridwar and we missed the Shatabdi Express

tara banerjee

Posted on Sep 27, 2018

We have booked a package(hotel and car) through the travel agency named Travel o touch ( from 19-23 October 2018 for 6 adults (2 senior citizens) & 1 children ad accordingly paid 15k advance. Upon receiving their confirmation from a mail id of the company personnel ( booked flight for 7people and cancelled our office and planned today (26.09.18) just few days before schedule the company is informing that they are not able to provide us the promised package stating hotel is refusing while hotel said they have not received any payment earlier.Never this travel agency said that booking is not confirmed and while we asked for receipt they said they will provide us only after paying full amount. Every conversation is documented via mail& whats app . In this scenario during the peak time like puja we wont be able to find anything and we have no option other than cancelling the tour and this will incur huge cost as cancellat


Posted on Sep 18, 2018

I want to launch a complain against mr manoj choudhary who is running a travel company fox tourism and spice yatra located in jaipur rajsthan. The mobile no. +919414014020. He is operating unregistered travel agency and sending peoples to thailand, dubai via saudia from delhi and jaipur. He is sending illegal stuff and fraud with the passengers. Also take money on behalf of false promise of job in abroad. Kindly take a immediate action. Thanking you Yours faithfully

Alok Arora

Posted on Sep 18, 2018

Good Morning, I have planned a holiday tour for my parents both are senior citizen, wife and 3.5 yr old son for Nepal from Sanskrit Tour Zone Pvt Ltd. Mr Abhishek (Mobile no. – 9648000010 claim himself to be main representative of organisation) and Mr. Aman(Mobile no. - 7905565951)were the co-coordinators for the tour who have helped, supported, guided and co-operated in making the itinerary. That's it at their end. However, the TROUBLES I have faced during the entire tour of 3 nights and 4 days was very bitter experience for me and my family. Also, they showed no interest in either resolving the issues neither given me any kind of compensation. Moreover, Mr. Abhishek promised me to get back with some resolution within 7 days but this cheaters has not responded yet. I want Consumer Helpline to take strict action against this CHEAT organisation as they don't value their customers and don't believe in customer satisfaction. Also, after taking the money they are not at all co-operative.


Posted on Sep 17, 2018

Sugam tourist bangalore. Cheated my money rs. 493 denied to cancel the bus ticket before 6 days of the journey date I booked a bus ticket online through sugama tourist website to go to my native place ankola on 06 sep 2018 for my journey date 13 sep 2018. Next day on 07 sep 2018 because of my personal schedules. I required to prepone my journey date for one day before my travel date to 12 sep 2018. Online i started in the sugama tourist website there was an option prepone/postpone immediately i clicked the option after adding necessary details of my ticket and date of travel my ticket got cancelled and i have received the sms saying my ticket is cancelled. Immediately i called the bus operator in gandhinagar - bangalore and i requested them to please prepone it or allow me to activate the ticket so that i can book for the date 12 sep 2018 if any additional amount i will pay but they informed me that your ticket got cancelled and the money will be refunded with in 3 to 4 working days.

Jaison John

Posted on Sep 15, 2018

Dear Sir/Madam, I booked ticket from CLEARTRIP website ( on 22/07/2018 and payed through my debit card. But as per the payment details Total Payment = 2048 QAR (By Card 2033 QAR + Wallet 15 QAR). So instead of 2033 QAR, you charged 2073.66 QAR EXTRA 40.66 QAR (TRIP ID: 18072311054) I SENT COMPLAINT THROUGH MAIL ON 31/07/2018 WITH ALL REQUIRED DOCUMENTS INCLUDING BANK STATEMENT AND CALLED MORE THAN 6 TIMES TO CUSTOMER CARE. AND THE RESPONSE IS VERY SIMPLE "We are working on your case and we will get back to you at earliest:.

Sandeep Kumar Sah

Posted on Sep 15, 2018

This complaint is about island in ocean company at Port Blair. I have booked 6 night 5 days tour package from this company.This company in their confirmation vouchers mentioned complementary sight seeing of the 3 place in port Blair. But when we reached port Blair on the 4 day of my tour,the tour operator become invisible. They neither contacted me nor receiving my call. They charged me for my sight seeing but they didn't provide me and not provided any vehicle for airport dropping. The tour company is pathetic and fraud. I wany my money for the sight seeing they charged from me

Tejas Manohar Barve

Posted on Sep 15, 2018

During travels booking on 27.03.2018 (Mumbai-Sangli) through konduskar App amount of Rs. 923/- deducted from SBI credit card but transaction was failed and booking not confirm. Amount not refunded till date. SBI Credit card payment was done and SBI credit card authority says and confirmed by e-mail that the payment is with merchant. The same has been discussed and conveyed to Konduskar Authorities/Representative on mail and telephonic conversation on Contact No. 0231-6671111. But no firm reply orally or written given by them till date.

Paamod Kumar Mehtani

Posted on Sep 11, 2018

Casual,mismanaged and poor with delayed services of Reasonable Check-in sub-agent of Yatra. com. The services not provided/with delay: 1 Price of tickets of Luge & Skyride combo @ 30SGD for 4 persons ie 120 SGD 2. Providing Tickets with delay of Madame Tussauds + IOS live at 9 PM Singapore time on 13th July 2018 after intervention,Resulting these were unutilised: Cost 128 SGD(4*32) 3. Fountain of wealth, Suntec city, Orchard Road and China town not shown as per itinerary. Instead were taken to Singapore Flyer and River boat cruise not in the itinerary where we had incurred 220 SGD for 4 persons. 4 Instead of lovely Lunch as promised at Bali only Boiled Rice and Noodles in small quantity, not edible provided. 5. Visa formalities provided with a delay of 8 days. Total compensation demanded by me vide email to vendor is for Rs 104336 ( Rs 24336 for services not provided and Rs 80000/- for mental stress and agony we four faced. Correspondence with vendor is being sent to you by email.


Posted on Sep 06, 2018

Dear Officer, Myself Varun kumar, contacting you with respect to my recent hotel booking (27Aug 2018, 18:53) at OYO App, where i booked a hotel ( YMCA for 28th to 30th Aug 2018). Unfortunately, Because of personal reasons, I need to cancel the booking immediately (27th Aug 2018 19:16). As per the policy I should get 100% refund, But OYO charged 50% and returned 50% amount back in my account!!!!!. As per the written law, If i am cancelling the booking with in 24 hours, i should get complete refund. My Booing ID at Oyo was OMAR9361. I contacted OYO twice, but there response is negative, Can i request you to look into the matter ? Best....

Jayanta Bose

Posted on Sep 06, 2018

i book a air ticket 4 of septembor but my actual offer 435 but only 100 rupess offer given and i already drop a mail to goibibo but not response and call.

Monika Sharma

Posted on Sep 02, 2018

Travel triangle and tour hunt. Lot of false hopes and promises were made until we paid all amount . Till last moment we never recieved full documents like travel insurance . I was with elderly person my mother and made it clear that I need good assistance the person Naeem at tour hunt said he has marked our profile as VIP . When in real my mom suddenly felt sick at city tour as she cant walk much and red apple agency which works in collaboration with tour hunt were most rudest and hopeless people they didn't take any responsibility or even helped I had to run and seek help myself. when I called red apple people later they said that tour hunt never mentioned that there is an elderly person or I have VIP privileges. When I came back I wrote mail to Pankaj from travel triangle and called tour hunt executive they promised me that action will be taken and since then I have received not even a single call. It seems till payment is not received they will say yes to anything.

Esha Sharma

Posted on Aug 29, 2018

I booked a hotel via Got a confirmation of booking but when I reached the hotel they didn't have a booking in my name. When I complained to cleartrip they assured me a refund and a 50% add on of booking amount as compensation. It has been 2 months and I haven't received anything, neither the refund nor they are replying to my emails.


Posted on Aug 29, 2018 is fake company because their executive named Priyanka call & email me for IRCTC agent login in Rs.5000 and its refundable and they give banners of my shop & promotions also. but now they didn't give me any thing and they didn't pick my call also. I want my money please suggest me how should I get my money.


Posted on Aug 25, 2018

club mahindrasold me false services in the name of your elite club. They took 3 cheques of Rs 10669 (Rs 32007 in total) and a sum of Rs 28758 from Debit Card Transaction. They Promised me to provide two trips for 6 Adults of 5Day/6Nights and 7Days/8Nights respectively. When i contacted your clubs customer services they told that we dont entertain such services as told to you by those salesperson. They must have sold you a membership plan of Rs 4,18,300./ for 25 years. When i tried to confronted those two on phone calss.They told me to tell the company that " those two sold me the membership but they will provide me with the services they promised ".If your club actually provide such services then please resolve my confusion and if I am scammed here then please provide with my respective refund and a compensation of Rs 5000./ for the same as earliest as possible, otherwise i will be bound to file a case against your employees and your company in consumer court. Waiting for your reply.

Aditya Varma

Posted on Aug 22, 2018

Hi, I'm Aditya varma and booked a Andharban trek with Plus Valley Adventures, address: Anand Complex, Vanaz Corner, Paud Road, Alkapuri Society, Kothrud, Above Lenskart Showroom, Pune, Maharashtra 411038, India. We are taken to the trek in a bus that has a mechanical problem while going, but he has somehow managed to take to the start point of the trek, and we are assured it'll be repaired and if not the bus will be replaced. So we proceed with our trek and after a tiresome trek of 6 hours we are told the bus is not yet repaired on completing our trek. We asked to wait and they said a replacement bus is on its way. But noting is provided and we are left in that forest with no phone signal for hours. When we forced them about the replacement, they said no bus is currently available. So we had left with no other option in that forest where there is no power, no telecom signal. So I started pleading other small vehicles and finally got one and came all by way back myself standing in

Baiju Patel

Posted on Aug 20, 2018

I had booked SOTC for Europe tour. Deficiency in COVERING letter for my in laws due to which visa rejected for them. Book for 1 room for child with bed but did not get separate bed for child in same room for 5 nights out of 9 nights.


Posted on Aug 11, 2018

we had booked a superior 3 bed room apartment for in the heart of London for 5 days Thru an amount of 1.64 lacs was also paid in advance. when we arrived at the location as per the confirmation sent to us, we were told to go to 13 adler street Adelgate office for check in. upon arrival at adler street we were than told that it was only a check in office and that the apartment booked by us is not as per the confirmation sent but it was on 2 wellesley terrace. so basically we moved from station with 2 taxis first to the designated place, as per the confirmation, than take another 2 taxi to adler street, and subsequently 2 more taxis''s to arrive at 2 wellseley terrace. to our horror the apratment was no where near the pictures shown on the site.It was located in a shit locality and it had only one shower. the building no where looked near the picture that we saw while booking.

Krina Modi

Posted on Aug 08, 2018

Money has been not refund yet

rakesh kumar mittal

Posted on Aug 08, 2018

We submiited complaint in yatra .com for unplanin tour which is organised for six night and seven days .three days in malaysis and three days Singapore. We arived in malaysis in 20/5/ per your menu night tour, but they have given two hrs for night tour. And next days is fully per menu local tour 22/5/18.which is donot provided by you.but we paid money you for local tour. Malaysis to Singapore dated 23/5/18 at 8.30 am to b5.30 pm. As per menu the local tour day Garden same days .you know from malaysis to Singapore 8 hrs and 1 hrs immigration total hrs 9.0. It means we arived in Singapore at 5.30 pm. But your day Garden time 5.30 how is possible for us. We Call to ACD for pickup for looking day Garden. But they have no given response due to late. We booked private taxi .and fare paid 50 dollar. In the Singapore santosa given two ride your package. Balnance rider is chargeable. Please check it what ever rider given by 3rd party.


Posted on Aug 04, 2018

Royals Club International is a FRAUD Company. It all started in February 2018, when i was invited for dinner at Jiwan Plaza. Patiala. Me and my wife went there. There we met Umang Mahajan and Steev of "Royals Club International". They have shown me holiday packages and price which was 70K INR. I said 'No' because i already got enrolled with "Magic Holidays", then they told me about Magic Holidays that you have to ask around two months before making a booking and you will not able to make a booking in season while with us you can. Steve claimed like head of some holidays group and he knows head of Magic Holidays too and said they have only few packages and price is more, then there service is poor.. He showed himself like 'Magic Holidays' is under him and then we said we already have deposited 15000rs to them and to verify these season's issue we tried to call Magic Holidays guys. Unfortunately there numbers were off and then Umang said there numbers will be off now. He assured us that


Posted on Aug 03, 2018

I Tarun Auddy on confirmation of avilability had booked 2 double bedded rooms at Sonali Hotel puri from 22/12/2018 to 26/12/2018 & paid to Suman.tiwari @ bookin agent RS.18757/ on 28/7/18&a hotel booking confirmation no HTPUR1525710718with payment report 5b5c3e4d8431 by dt28/7/18 issued. prir they provided with rate and room availability.but twa days later unilaterally they cancelled the booking and is not paying back the booking money of 18757/.i have given bank details for refundgiven but some NAVEEN & RAVI IN collusision have ignored repeated calls.It is a trap to defraud people. kindly debar them from making further bookings of other people to protect them from falling prey to cheating black list them as also arrange to refund my money with delayed interest

Suchita Shetty

Posted on Aug 01, 2018

I had booked air tkts in Jet airways through easemytrip from Mangalore to Mumbai on 9 Feb with ticket id EMT39088901,24 June 18.40 pm.There was change in flight time: 24 June 8.45 pm communicated in month of Mar18 from Jet airways but no communication to no: 9867213387, as Easemytrip had not updated my detail.Got to know of the same on arrival on 24 June.I was travelling with3 children(1 infant)and 2 senior citizen, changed time wasnot suitable.While at airport on 24 June when contacted easemytrip for above missed communication,the inconvenience caused and demanded the compensation.Associate mentioned that I 'll get a full refund.But the associate had actually processed my Jetairways Mangalore to mumbai 24 june 8.45 pm flight tkt cancellation .Since easemytrip was not ready to help I had to rebook the same number of tickets in the same Jetairways 8.45 pm flight from MangloretoMumbai athigher price Rs6400per tkt .Please look and help get necessary compensation


Posted on Aug 01, 2018


Nayan Shah

Posted on Jul 31, 2018

I have been trying for almost 35-40 days to contact them through emails / contact numbers provided on the website but not been able to get through. I have been looking to redeem my complimentary voucher which was awarded to us on 17/01/18 for my travel from 11th Aug to 18th Aug to any of the destination mentioned in the voucher (GOA, KASHMIR, DARJEELING, JAIPUR, DUBAI, BALI) but I am unable to do so as I am not able to reach them on phone or on email as well. Me and my wife wanted to finalize booking for a 5 years holiday package with Gallivant based on the experience of the complimentary voucher. But observing no support and no response from them is forcing us to think the other way. Feel Cheated.


Posted on Jul 27, 2018

Through this complaint I am notifying you about the fraud happened to me made by Country Holidays Inn Suites(CHIS) company. I have taken their membership on 17th June 2018 and my membership Id is CHISDLSD774070.Many promises made to me by the sales team while taking membership are utter lies.One of the lies I am mentioning here. While taking membership I was told , I can book more than one room in and out of India as and when required. But on 2nd July, when I sent mail to booking team for booking, they told me as per policy I can't book more than 1 room.I have contacted the sales guys and they told me that they will definitely help me out in this regard as they have promised me this while taking membership. But after few days they started avoiding my calls, so I sent a mail to Customer Care to Cancel my membership on 11th July.But they are not ready to cancel my membership.I have invested money of around Rs. 80000/- in this. Please help me getting my refund.

Nishant Sharma

Posted on Jul 19, 2018

Hi Team, I booked my flight tickets from and I paid all the mentioned amount immediately at the time of booking. I recieved the trip id also. Company custumor care support ensured me that I will get the confirm ticket within 45 mins but after 1 hour waiting, I recieved a call from them where they are saying that due to increase in flight charges, they cant process my travel and they will refund the amount. I disgreed to take the refund as its very urgent for me to board the flight on exact date. They are not understanding the situation and only wants to refund the amount. Even after paying them complete amount at once that too within time limit, they are harrasing me for my travel. Even if the prices are hiked, that delay was from their side not mine. I just want my confirmed ticket for same date & time. I request you to log this complaint immediately and take strict action so that no other customer face same problem from that site. Thanks, Nishant

Prasanna Datrange

Posted on Jul 19, 2018

Dear Sir/Madam, This complaint is in reference to a fraud by a travel company 'Lakshadweep holidays'. The agent Mr Abdul Salam (Mobile 9847710676, Lakshadweep Holidays Regd Office: Airport Road, Al Abrar Buildings, MG Road, Agatti Island, Lakshadweep India 682553) has not paid the refund amount of 50,000 over a month now. Request you to address our queries in whichever way possible. Thanks and Regards, Prasanna Datrange

Davinder Singh

Posted on Jul 18, 2018

Dear Sir, I lodged a complaint against Nathula Guest House on 19 June and 07 Jul 2018 to boo . but till now I have received no reply from your side. So I again lodge my complaint, I visited leh via manali on my bullet bike.I enjoyed all my trip and places. I have an very bad experience with my stay in Leh at Nathula guest house in old Changspa.I booked the nathula guest house online through When I with my one relative reached the nathula guest house then we approach and request the receptionist of guest house for park our bikes inside the gate. But he then give us full guaranty and advise us to park the bikes in front of the gate. Two oil petrol canes are tied with my bullet. The receptionist then give me full guaranty about the oil petrol canes. But when we in the morning we check our bikes then we found that oil tanks of both bikes are empty and oil tanks are stolen. on approach to staff they began to quarrel with us and through my phone and abuse us.

bhagat singh bisth

Posted on Jul 18, 2018

My tour oraganizer company "Ritul Holidays" cheated us during the tour and before the tour.They are not provided hotels as we have selected before the trip.They also miscommunicate us for VAN timing also. They were not provided services in terms of food and hotels.Same has been communicate to they team members but no response from their end. Before tour i have already paid the 95% amount to compnay but in last day they give me threat that you can't leave the hotel before clear the 5% payment. Same concern i have raised to companhy MD "Udai Singh" but they also not responded.

Gyan Prakash Shukla

Posted on Jul 12, 2018

Sir, My self Gyan Prakash Shukla from Bhopal and i book the Tour Pacakage from Trek Vacation, As My Tour Plan will start from 15 of july 2018 which is near if by your help Either they refund my money or provide me all the amenites describe in there Tour Plan with proper Train ticket, Hotel and Private Vechile . As they only booked the hotel and send me email of hotel booking but after contact the respective hotel I get the Information that they only booked hotel (without Payable Charges) and not pay any charges of hotel The hotel Manager told i pay all the amount at the time of check in at hotel but in the Purchase tour plan every thing is inclusive hotels/cab/train ticket but only hotel is booked train/ hotels/ cab booking not prvide by them now they are ignoring my call. The details of Tour operater are Name of Tour Operator 1- Address Treck Vacation SCO 9, 1st Floor Front Side, Huda Market, Sector 16, Faridabad, Haryana 121006 2-Contact No. of Tour Operater +91-8506023426,7838763067

Kawal Kumar

Posted on Jul 07, 2018

I want to get my refund against full amount @ INR 20,000/- as paid by me + INR 2,00,000/- as Penalty against fraud as done by Jukaso Journey. Because I am waiting for refund from last 180 Days and there is no response from this company. The agreement no. 185961 was bought on dated 16/11/2017 against Down payment of Amt @ INR 20,000/-. The withdrawal/ cancellation of my Contract & for refund was requested by me on Dated 18/11/2017 through mail. Acknowledgement mails are available. it is also defined in agreement that the refund shall be paid with 90 Days from the date of cancellation of request. But as on today dated 26/05/2018 after passing of more than 180 Days, I had not received any refund from Jukaso. One petition was also raised by Mr. Binod Kumar periwal almost 3 Year before against Juakso Inn almost 3 Years before There is very poor service support from Jukaso and so many complaints are registered on different websites. They have cheated to many peoples and running a bigge

Radha Ahuja

Posted on Jul 05, 2018

Dear Sir/Madam, Kindly help me as I left my mobile (OPPO-F5) in the cab no 7213, driven by Santosh Driver on 3rd July 2018 (between 11:00 to 11:30 am), And I am very sure about the fact because it slipped from my lap under the seat next to the driver when I was carrying my unwell daughter while leaving the cab. I went to uber office the next day, but receive no help. they ask me to reach police station, with my little daughter I went to police station where they are asking for the details of the cab and driver. Finally, I logged a lost mobile case online but had no reply from it as well. Also, my email ID is blocked and I don’t have anyways to contact Request you to look into the matter as it will be a great help. This is spoiling the company’s reputation. Please help by asking the driver to return my mobile phone or call us on an alternate no. 9313042020 for us to pick the device Thank you ! Radha Ahuja 9971966773(lost in UBER cab)


Posted on Jul 02, 2018

Hi, I was cheated by mushfirholiday, who promised me to arrange the trip for Sikkim and Taken 14,000 Rupees as Advance. After taking the advance they cancelled the tour on May 24th 2018. As on today 2nd July 2018, they are not refunding the amount and also not responding to my calls and Emails. Kindly help me to get my money back along with the Interest for 1 Month Regards, Sankaravasudevan

rajender singh

Posted on Jul 02, 2018

Cheated by "Country Holidays Inn & Suites". They were forcing us to sign the T&C document immediately. Payment deducted so i requested to refund via email because agent phone was switched off but still i have not received any response but got the invoice copy on same day.


Posted on Jun 28, 2018

I’m 62 yrs a retired def per & wife a retired teacher. I had a dream to see Europe in the company of my near & dear ones which got shattered because of careless & unprofessional attitude of SOTC who did not initiate timely action to ensure that we all get Schengen Visa at one time despite paying all the dues. Thus we reached Paris in 3 different groups/timings. Following items of my itinerary were missed: 1. Ferry ride from Dover to Calais and scenic drive from Calais to Paris. 2. Paris Lido show, city tour to Louvre, Notre Dame, Illumination tour of Eiffel Tower, Arcdetriomphe, Champs Ulysses, Palace de la Concorde, tour of Louvre museum, Trip to Milan unlike the rest of the group, 3. Cost per person- Louvre 15 Euro, Eiffel Tower 25 Euro, Lido show 85 Euro, Dover Ferry- 30 Euro, Cost of Paris city tour 100 Euro, Eiffel illumination tour 100 Euro, Train cancellation/food/hotel etc. missed full day and night in Paris; Total Loss 500 Euro app. Costs -500Euros

Atul Perlekar

Posted on Jun 28, 2018

Bogus and fraud company we booked Trip to Goa for 2-3 with traveling to and fro charges. Going from Karad to Goa by bus then Goa outing and returning from Goa to Mumbai by Flight. Before booking the agent name Ashok tell that we provide everything and you have to pay half now and half at the time of check-in in hotel. Then we pay half money. Day to start journey he telling booking for bus and Flight not available and also you have to make full payment now only. There lies and bad planning we cancelled. Then time of cancellation they mail that money will refund in 50 days but now it's 60 days completed. They have switch off Mobile our out of service. They are not reply our mail and also our calls.Very bad experience with money loss.

Sonal P

Posted on Jun 26, 2018 bogus company offering cheap packages. Cheating customers by giving false itinerary and once payment made they are not providing any bookings or refund. Have lodged complaint registered in Public Grievances Portal.please note your Registration Number - DTOUR/E/2018/00285 for later references

Rajeev Kumar

Posted on Jun 23, 2018

blunder if you trust Make my trip (MMT) travel portal, booked flight ticket to and from Kolkata to Pune and hotel (HHI, Pune) from the mentioned portal, paying full invoice amount, was denied the room at midnight of 18th June 2018, HHI desk clearly said the that MMT didn't send us the voucher requesting your stay, they clearly denied the hotel room. While on returning from Pune 21st June 2108, Air Asia canceled their flight at 10:55 PM at night again MMT never bothered to call and inform, they never bothered to call and refund the money because they never bother to know that whether the customer has availed or denied the facility for what they have paid to MMT

Tamesh Dewangan

Posted on Jun 20, 2018

Phonepe Ticket No: 15273476 and transaction ID: S1804161533412019175901, related to my booked bus ticked from Jagdalpur to Durg dated 16 Apr 2018, had been cancelled in last moment before 15 minutes of departure by payal travels, i suffered much more due to that inconvenience, and hardly arranged alternate bus ticket for my journey by myself, primarily it should be arranged by you, and most importantly I hv yet not got refund amount of my online ticket which has been booked via Phonpe App. following up to Phonepe they have not taken seriously and taken too much time to inform final decision, lastly few days back they have mailed me that there is no bus cancellation by travels on same date, then same thing i discussed with Payal travels customer care no. and asked about cancelled bus details but they told they don't have details and as per their knowledge there is no any bus cancellation on dated 16/04/2018


Posted on Jun 17, 2018

Posted On: 2018-06-17 10:17:16 I & my wife were on tour on 31.05.18 arranged by Rakshit Special Martin Burn House 1 R N Mukherjee Rd Kolkata-700001 Ph no 0332231 9065/0334007 8864,Eid: owned by Mr Rana Rakshit to visit Kamakhya Guwahati Kaziranga Shillong & Cherrapunji vide Tax invoice No 14215 dt 17.05.18 for Rs.27521/-. From Kaziranga we were to visit Shillong & Cherrapunji on 04.06.18.But tour manager put lame excuse of abnormal situation at Shillong though hotel authority there assured repeatedly that there was no such problem for tourists.We saw tourists rushing towards Shillong and we were told that there was no problem for sight seeing. Thus we were deprived of famous natural and scenic beauty of Shillong. Hence I request to take up the issue for settlement and refund of 50% of amount paid by me from Rakshit Special for violating tour itinerary. Hotel booking at Shillong was cancelled for no valid reason.


Posted on Jun 17, 2018

I booked a package to Thailand from Oyo. But they were totally careless and lousy behaviour nobody responded to calls or mails and made all kinds of silly mistakes in the mail and nobody would correct it instead they convince me that it's correct like flight at 9 and pick up from hotel by 8 is correct these kind of mistake made but no response to my call mail to correct it. gave me contact of visa agent asking to send documents as visa was included in package they said just send documents we will take care of the rest . Till last minute when my visa didn't arrive they said chill we are here and when visa got delayed they refused any responsibility of it and reduced my day in Phuket and had many many more problems there but they refused any compensation they cheated us and played with our trust


Posted on Jun 17, 2018

I & my wife were on tour on 31.05.18 arranged by Rakshit Special Martin Burn House 1 R N Mukherjee Rd Kolkata-700001 Ph no 0332231 9065/0334007 8864,Eid: owned by Mr Rana Rakshit to visit Kamakhya Guwahati Kaziranga Shillong & Cherrapunji vide Tax invoice No 14215 dt 17.05.18. From Kaziranga we were to visit Shillong & Kaziranga on 04.06.18.But tour manager put lame excuse of abnormal situation at Shillong though hotel authority there assured repeatedly that there was no such problem for tourists.We saw tourists rushing towards Shillong and we were told that there was no problem for sight seeing. Thus we were deprived of famous natural and scenic beauty of Shillong. Hence I request to take up the issue for settlement and refund of 50% of amount paid by me from Rakshit Special for violating tour itinerary. Hotel booking at Shillong was cancelled for no valid reason.

sital biswas

Posted on Jun 15, 2018

Dear respected sir I am sital biswas 32 yrs old , son of sunil biswas, Ramnagar, biler math, ranaghat, nadia 741201 west bengal Sir 11th Jun I was gone to new jalpaiguri from sealdah there is a traveller name is NEW MAA TARA TRAVEL I have to tell you I am make cheated by that traveller because they are convinced me they are arranged a tour to darjeeling and staying in a hotel and for that they are shown me a picture about hotel room and location in darjeeling. But when I am reached in darjeeling I was scared about hotel and hotel room because hotel is so long from mall road what r they was said and roo are so dirty and smelly so that I can not take that hotel and then I had search a hotel my self and staying there in darjeeling hotel Charlie it was nice located hotel and so clean and highgenic overall my tour was good but I can't refund my money back that was paid to NEW MAA TARA TRAVEL and they are threting me and litrrely told me whatever I want to do against this traveller I

sital biswas

Posted on Jun 15, 2018

Dear respected sir I am sital biswas 32 yrs old , son of sunil biswas, Ramnagar, biler math, ranaghat, nadia 741201 west bengal Sir 11th Jun I was gone to new jalpaiguri from sealdah there is a traveller name is NEW MAA TARA TRAVEL I have to tell you I am make cheated by that traveller because they are convinced me they are arranged a tour to darjeeling and staying in a hotel and for that they are shown me a picture about hotel room and location in darjeeling. But when I am reached in darjeeling I was scared about hotel and hotel room because hotel is so long from mall road what r they was said and roo are so dirty and smelly so that I can not take that hotel and then I had search a hotel my self and staying there in darjeeling hotel Charlie it was nice located hotel and so clean and highgenic overall my tour was good but I can't refund my money back that was paid to NEW MAA TARA TRAVEL and they are threting me and litrrely told me whatever I want to do against this traveller I


Posted on Jun 13, 2018

I had complained uber regarding its non acceptance of payment via paytm 9 days back and they are not resolving the issue despite repeated reminders. Uber is showing error when payment method selected as paytm and forces to change the payment option to cash.

Souvik Poddar

Posted on Jun 06, 2018

I had booked one tempo traveller for Uttarakhand trip by paying Rs.10000 online on 21.02.18 (total vehicle hire cost agreed at Rs.50000)to a Delhi based agency. They were supposed to send the vehicle to Delhi airport on 26.05.18 at 8.30 AM. On 25.05.18, after repeated followups, they informed that the vehicle can be provided only after 1.30 PM which meant that all our schedules would get upset as we had to reach Rishikesh by afternoon on that day. Also we had some aged people in our group. Inspite of repeated pleas, they refused to send us the vehicle by 8.30 AM on 26.05.18. We were then forced to cancel the vehicle and book another one at a much higher cost of Rs.77220 (loss of Rs.27220) at short notice. Even after this, the agency is still not refunding us the advance amount of Rs.10000 inspite of repeated requests over mail and phone. We would like to recover the advance amount of Rs.10000 along with our financial loss of Rs.27220 (and other costs) from this agency. Kindly help.


Posted on May 30, 2018

This is to bring your attention towards a serious scam by Goibibo I made a hotel booking through GOibibo, details are as follows:- Hotel – Hotel Amantran, Place – Old Digha, West Bengal Goibibo booking Id –HTLCS3VM42 Booking Date –25/05/2018 to 27/05/2018 Amount – FULLY PAID UPFRONT MY BOOKING WAS CONFIRMED INSTANTLY. Attached here is a copy of the receipt cum confirmation However, when I reached the hotel on scheduled date i.e, 25th May’18, I was informed that my Hotel has been suddenly changed to a below standard HOTEL without matching amenities My protest to the change was in vain, Goibibo customer care also didn’t help me. I asked for the refund, but was denied. Instead they told me put a formal complain on return. Finally, I end up staying my vacation at the sub-standard hotel, while I paid high for better quality Hotel with better amenities. On returning, I spoke with Goibibo again for the refund, but they sheer denied any such change. You ar

RAVINDRA k kalagaggari

Posted on May 29, 2018

i have travelled through nirantar travels Vidyagiri Bagalkot on 16-5-18 to 18-5-18 but they have provided worst vehicle and driver behaviour is not good ourself only provided 2 tyres for vehicles for rs 10600 and maharashtra tour permit charges for rs 7000 paid myself after calculations without including tour permit charges they have to refund rs 1850 but they are cheating me not transfer the amount to my account please help me and provide justice


Posted on May 28, 2018

Indore based travel agency Travel Creator (V S Hospitality) creates lot of harresment during our trip .as per his commitment he is not paid proper amount to hotels and travel agency and during visiting we have faced lotoff troubles . We need your help for resolve this matter .

Rohit sharma

Posted on May 28, 2018

Sir i have booked a tour package delhi to manali by the world Journey agency The agancy is total fraud and they are making me fool.they are denied the tour and i have completed tour payment.i have the company mails jn which total package is there and no services given by agency and now agency is not picking my phone i am here at mnali with my wife and infant My package is included hotel,vovlo,breakfast,dinner,sightseeing etc but there is no hotel no sightseeing only volvo tickt given by agency Please take action as soon as poosibale Agency detail: THE WORLD JOURNEY CORPORATE HEADQUARTER : The World Journey ( India ) UGF 66 |Brahma kunj Shopping Complex |Opp. Phoenix United Mall | Kanpur Road |Alambagh |Lucknow |Uttar Pradesh | Tel :+91 -522-4962519 | | 24 x 7 Asst : 786 07 786 18 | |Email Id:| |Website:|


Posted on May 27, 2018

I took membership on 07/02/2016 for 3 years at Huma Mall, Bhandup office (currently not their). Then after not receiving membership kit for almost a month, I called on provided landline nos, I was receiving a reply as "the concerned person not available" and staff attending to it was also very arrogant. Then I wrote a mail to Ms. Usha on usha@signaturecrest on 01/03/2016 .in but no response. So, I got mail id through the internet search and escalated to Mr Ajay. He called me and said he'll look into. But again, I have to write reminder emails. Total I wrote 11 emails. Finally, I got kit hand delivered through some person. Then I wrote an email for booking required on 31/05/2016 for Mahabaleshwar. I got revert as "We regret to unfit no rooms are available at Signature crest Mahabaleshwar until 12th June 2016". So, I asked for Lonavala, Panchgani etc. There was no booking available for required dates. I wrote 31 emails for booking required giving different location options.

H.Rohit Karthik

Posted on May 26, 2018

I'm complaining on Cholan tours Pvt. Ltd , No.4,Anna avenue,Vasanth Nagar extn,Kollidakarai, Srirangam, Trichy-620006. The driver named Prasanth was ignorant of the itinerary for Ooty and Coorg and extremely rude. He was continually engaged in drinking alcohol and chewing paan. He even made us miss our flight on purpose since my father asked him back 4000 rupees he had lended for diesel at the company's behest.Complaints to the company resulted in them taking no action on the driver.

Prabhat Kumar Mishra

Posted on May 26, 2018

I have booked a bus ticket on 23/5/2018 from Chandigarh to Jaipur, my amount 960rs deducted from my account and didn't get the tickets, and when I sent a mail on MMT then they said they will help me within 24hr n my bus timing was 5:30on 23rd May, and I got ticket at 6:30 evening after 1hr ,when bus left the city, why they guys are doing like this n when I asked for refund they denied that, this is not refundable, I need my money back

Sajid Shaik

Posted on May 25, 2018

Dear sir/madam, On 22 apr 18 I have taken an outstation ride with ola company from Bangalore to outskirts of Mysore and back which was estimated to 278 kms. Driver took a longer route other than which was advised and hadn't informed us. We took a detour of 50 kms in Mysore for local sightseeing. When the trip was completed an excess of 172 kms was charged by ola company. After numerous queries with ola they are reluctant to resolve this issue and stating that it has been a correct route. I have a paid an excess amount of 2000 rs to ola. Please resolve this issue. Thanking you in anticipation


Posted on May 24, 2018

I have booked Tour of Himachal Pradesh form delight Tour and travel Ujjain Mr Kapil pandaya our tour experience was very pathetic and very dissatisfied with there services nothing was cleared on that Trip and we miss our flight because of our driver the intensoliy delay and that's was we miss our flights form Delhi to Udaipur. Now I request to refund my tour packages fund and compensation on that we face mentally harassment on Delhi airport tour details are below mentioned Delight Tour and Traves Ujjan Kapil Pandaya 9826234936

Malay Ranjan De

Posted on May 24, 2018

We are in a tour with AUM Infra ,a private tour operator of Kolkata. We got his info from Trip Advisers. Our tour is in Gueahati Shillong circuit. So far our experience is very bad. Hotel rooms are insufficient, room service is bad. Even drinking water, bath towels are not provided. Food is not up to minimum standard. The car driver remains drunk and even insulted our members. Mr. Subhasish Banerjee is the tour operator. Since my family and friends comprise mainly Senior citizens, we are in deep trouble. Please look into the matter.

Ishan Bhati

Posted on May 23, 2018

I have transferred Rs 20,000 on an offer day, a local programme arranged by Cox and Kings at my city but i have not confirmed any booking to their office , nor any date or place. Till then i was thinking of leh but just after booking i felt breathing problems and request for refund with medical documents. From that day company is not refunding my money, they called me many times and say that it will be processed in 2 or 3 days, once they said to deduct Rs3000/- for no cause. i am now mentally harassed by putting reminders on emails. i am ready to lodge a complaint to Tourism of Ministry now for their delayed and poor services.


Posted on May 23, 2018

Make My Trip did not refund the amount for my cancelled trip due to runway closure even after 40 days. They refunded only Rs.2383/- instead of RS.21,000/-. I sent several mails and called many a times. I request you to take proper action and get refund from Make My trip.


Posted on May 21, 2018

Dear friends / public of ahmedabad city i have booked group package for singapore, malaysia with cruise with parivar travels point satellite ahmedabad. We have booked package for 10 night 11 days in 2, 25, 000 for 2 adults and 1 child they take 50, 000 advance money from me and i have paid same day with my original passport and documents which they need for visa submission. But after 15 days mayur owner of parivar travels point call me and come to meet me at sg highway. He return my all passport and 50, 000 rupees and told me we don't want do this package in this rate. I told every thing done from my side and my family and my kids minds are prepaid for vacation so please don't spoil our vacation and its your mistake before taking addvance and passport you have to sure from your side. So i don't want to listen your false commitments. Then he put my passport on road with 50, 000 rupees and told me take your money and documents and if you want this package now then i will charge you

Sarabjit Singh batra

Posted on May 21, 2018

I booked 2 rooms in fab hotel lotus grand , Mumbai as: 20th may to 21st may : 1 room 21sy may to 24th may : 1 room 22nd may to 24th may : 1 room 2 adults + 1 kid The website of the hotel shows beautiful images but when I reached the place with my family I was in for a shock. The place is right in the centre of a busy market place with all the transport vehicles parked all across. The building of the so dilapidated that I feared taking my wife and my kids inside the hotel. I drove all the way from Bangalore and found out that there is no place to even park my vehicle. I was so furious and mad and felt that I have been merrily taken for a ride. I called up Goibibo and informed them about my dissatisfaction over the place and I wish to cancel the hotel room and need complete refund. The Goibibo guys says the hotel cancellation policy and hence we won't be able to refund the money so you wud have to go and either stay in the same hotel. Inspite of me telling them that I c


Posted on May 14, 2018

Dear sir, my family members are regular customer to your travel. Drivers are using irregular words towards customer especially Chennai- nagercoil bus driver & conductor (9 'o clock from Chennai)Froscon used unwanted words when I asked about the reaching time to Tirunelveli. Take serious action or warn him before losing lot of customers


Posted on May 13, 2018

The ticket was from Delhi to Mexico via Guangzhou Baiyun (1 stop) as mentioned in the ticket and Thomas cook website during and after booking (attached reference docs) on 10th May. Yesterday when i tried to check - in i got this monumental shock from the airliner that in actuality the flight i had booked on Thomas cook has an additional stop at Canada apart from the one in Guanghzou and hence cannot let me board as i didn't have a Canada transit visa or ETA. Sir i never had a problem with taking the required visa for travel, its a international trip and i am well aware of these requirements but the information was not conveyed or mislead in the tickets as wellas the Thomas cook flights portal due to which it came to this. What is appalling is nowhere is the word Canada mentioned neither in the flight tickets or the Thomas cook portal.As a result i had to cancell all my hotel bookings and flight/travel bookings inside mexico resulting in a loss of Rs.75000 apart from Rs.88000 flight t


Posted on May 09, 2018

Dear sir/ madam I had given an amount of rs 50,000/- as an advance to a travel agency named Make you travel at connaught place. Subsequently, I had asked her to make changes, but after receiving advance she started showing arrogance, reluctance on my package and kept on increasing money and building pressure to pay more money After negotiating with her for a couple of days and realising that now she was exploiting me.. as I m fixed by giving her advance.... O requested her to refund me the money... To this first she said, she would return Rs 25000/- as her company has been charged credit notes Then later she said.. she would refund rs 15000/- Now she is saying she would refund Rs 10,000/- Do I have any right or govt has any provision, wherein I can get justice and my refund Her email/ response I m attaching below to understand the case/ her behaviour Thank you Mahima 9205-192-707

Anmol Raj

Posted on May 07, 2018

Booked Europe tour package from MakemyTrip. Paid total of Rs.1.6Lakhs. All visa documents vetted by makemytrip before being submitted. Tourist Visa got rejected by embassy. Makemytrip refused payment of Rs.1.6Lakhs citing cancellation charges - deducted Rs.40,000/- perperson for 3 person and never returned the remaining Rs.40,000/-

Ajith Kumar

Posted on Apr 28, 2018

I booked two ticket from palakkad to chennai before a month in a private travels. However they have cancelled the trip in the last minute once we arrived at the boarding place and also till now they have not refunded the amount of payment which was made to them.


Posted on Apr 27, 2018



Posted on Apr 23, 2018

Dear Team, This is in regards with the company which is cheating its customers by providing false promises and when the customer ask to cancel the subscription and refund the amount they are not doing it. Country Club/Country Vacations is the company registered in Hyderabad and doing it's operations across India this company is into Travel and Hospitality. They are trapping middle class people in the following way. When we visit more mega store to buy groceries there they will appoint a person to distribute a pamphlet asking us to fill our mobile number they will inform it is for lucky dip, post that we will get a call that we won a gift of worth 25k come with your family and collect in cafe coffee day. Once we went there there sales executives are trained in such a way that they will forcibly make you purchase their membership. I am one of the victim I visited cafe coffee day marthahalli and purchased country club membership for 133000 rupess and my sales agent name is sandeep. Post p


Posted on Apr 23, 2018

complaint against Colors of India Tours Pvt Ltd Shimla

Mohammad Imran

Posted on Apr 21, 2018

Sir/mam... Mera medical date 08/09/2016 ko hua tha usmai mai unfit ho gya tha us ki expiry date 08/03/2017 thi or bo expire bhi ho chuka tha lekink meri expire report aaj bhi gumca medical mai net pr show ho raha hai......plzzz aap is pr kuch action lijeye mera pasport no.N9018984 hai....

Kunal Sugandhi

Posted on Apr 20, 2018

I booked a tour through SOTC and was asked to pay 80000 Rs as advance to their bank account. Once the money was paid, they stopped reply to my emails. When called to their toll free number, they say the person who has my file is on another call and will arrange a call back. No one has called back since a week.


Posted on Apr 19, 2018


Bharati Sahoo

Posted on Apr 12, 2018

While travelling from Damanjodi to Bhubaneswar by Rail(Train No.-18448 Hirakhand Express, seat No.-A1/1) on dated 24.12.2017, at around 03:45 am at Palasa station , my belongings worth Rs 20000/- including gold earring, mobile phone,cash,wrist watch got stolen. I lodged a complain of theft at Railway Police, Bhubaneswar on the same date. But no action has been taken till date. Hence I request for necessary action at your end.

Vinay Gupta

Posted on Apr 09, 2018

Cheaters Ezyway Tours from Kolkata. They take money from guest and then stop receiving phone.

Preet Amol Singh

Posted on Apr 05, 2018

Respected Sir,I recently visited Goa through OYO package and my package Id was PKG-JSLF6149. The package duration was of 3 Nights and 4 Days from 19-03-2018 to 22-03-2018.This private firm played a foul game with me by sending a driver who got our flight missed from Goa Delhi on 22/Nov/2018. Now Oyo is least interested in hearing my complaint. I have all the details and because of word constraints, I am unable to express my complaint in detail.The biggest mistake he committed was without taking care of his responsibility, he parked his car on the road and joined us for lunch. After completion of our lunch at 1:30 PM as we were heading to our car and found that the car was locked by the police officials for wrong parking.He still lied that airport was only 30 mins away and we will reach there by 2:15. It took him around one hour to get his car cleared by the police. In between I tried calling OYO but they didnt reply and I had to board a new flight of Rs15000.Kindly reimburse my money.

kirti mayekar

Posted on Apr 04, 2018

Complaint against Panoramic magic holidays. Dear Sir/Madam, My family has purchased holiday service of rupees 2 lac with panoramic holidays in year 2012. For 1 year we were unable to use any of their service. in year 2013 we got a letter to renewal of service which was rupees 5000/-. so we decided to cancel our service with the company. But the company is not responding properly. They told us that we will not get any refund of our money. Its been 6 years we have not used any of their service and we get same excuses from them. while registering for this service their representative didnt disclose many things. they told us about the futuristic hotels which didnt exist till date. They didnt disclose service renewal details and even about the refund if we cancel their service. Please let us know what to do. Regards, Kirti Mayekar

Anurag agrawal

Posted on Mar 24, 2018

Mountain club resorts had done fraud with me by false promises and not refunding my amount which they promised me in written if i am not satisfied with service.


Posted on Mar 22, 2018

Dear Sir, I booked my flight + hotel booking through make My Trip on 20-Feb, by accidentally i entered travel date 24-Mar INSTEAD 24-Feb. which i noticed on 24-Feb and on same day i submitted for cancellation. But as on to-date my tickets and hotel booking is not cancelled and money is not return for almost one month. I was chasing and complaint through phone calls, support box and emails several times but around 8 customer services officers spoke to me one by one and each of the fraudulent customer service officers taking 48 to 72 hours to process cancellation. Till date they haven't cancelled my tickets and hotel booking and not returned our money. It is a BIG SCAM and Fraudulent company. Please kindly investigate and DISCONTINUE Make My Trip business involved in fraud.

Jagmohan Singh

Posted on Mar 16, 2018

This complaint is against Hotel Mint Ivy, Viman Nagar Pune... where they have charged me twice for my stay in their hotel from 18th Dec to 19th Dec,17 ... I have their confirmation on their letter head that they have charged twice but still they are not refunding my money and even not replying on mails ... I had sent several mails to them but no response ... Need immediate intervention in the matter .

Abhishek goyal

Posted on Mar 13, 2018

I purchased 2 tickets for a journey from Agra to delhi. I boarded the bus at 2pm on 13-3-18. The receptionist promised me that the bus shall reach Delhi within 3 hours. The driver halted at various locations on the way to board adhoc passengers which is not something he is permitted to do. I reached Delhi in 4 hours. I want a reimbursement for the time wasted. The faculty is not ready to accept the fault which several people have talked of in various reviews online.

Akshata Sali

Posted on Mar 09, 2018

We had booked a trip to Andaman for 10 Senior Citizen Ladies with this Travel company before 2 months of travel. But in-spite of confirming every time on weekly basis they didn't made any proper arrangements as per the itinerary. Before the trip they had changed the hotel confirmation twice saying unavailability of rooms. At the first place, they should had checked with the hotels before pitching them to us. There were many services which were not provided inspite of being included in the final itenerary and we had asked for the refund which they agreed over the call and now denying. 1. The hotels were not as per the itenary. At Neil Island, Neha Palace was decided but we were given rooms at Hotel Kingfisher which is ethically wrong. 2. Also, they only provided us 3 A/c rooms and 1 Non A/C room instead of 5 A/C Deluxe Rooms. 3. Inspite of repeatedly confirming of change of hotel at Port Blair, we were sent to Ambika Residency which is a shabby, full of bed bugs, without Geyser, withou

Harshit Gupta

Posted on Mar 07, 2018

I have booked a tour package and gave all the money to the agent but did not received any ticket and booking confirmation. He is not responding to my calls and emails.

Surabhi Chaddha

Posted on Mar 03, 2018


Jitesh J. Jariwala

Posted on Mar 01, 2018

Recently I & my wife(We r Couple) have done a trip of Himachal Pradesh (From 16th Feb. 2018 to 24th Feb.'2018) with local travel agent Himalayan Nature Holidays Tour & Travels, everything was going right & we are on the way of delhousie from dharamshala, before we reach at delhouse I called at hotel holiday plaza for booking confirmation which was given by tour agent in my voucher & hotel person also told me yes your booking with us so please come & when we reached there they take my check in & give me a room but actual problem is starting now, in actual travel agent has canceled my booking with hotel holiday plaza at the end time of that same day & not informed me about that, also hotel person not telling me while i'm going for check in that your booking has been canceled by your travel agent, they told me lye & take my check in. also when i was searching address of hotel holiday plaza at that time i received a call from my travel agent & i asked him for address of hotel holiday plaz

Raja Rajeshwar

Posted on Feb 26, 2018

We had booked our Honeymoon trip to Europe through SOTC and paid them an advance amount of Rs.1,20,000/-. However, about 12 days before the trip, SOTC informed us that our visas got rejected inspite of giving all the relevant documents. Reason for reject was “the information submitted regarding the justification for the purpose and conditions of the intended stay was not reliable.” Maybe they didn’t submit all the details for our visa processing. Anyway, we requested SOTC to refund us the amount but to our utter shock they told us that they will only refund Rs.2000/- out of the Rs.1,20,000/- we have paid. This is cheating the customers who was not at fault for the visa rejection. Kindly help.

Mitesh H Bhalala

Posted on Feb 24, 2018

We have booked a hotel on at the village resort, mandvi,gujarat for 24 feb-25 feb,2018.We had got confirmation message from ibibo about hotel stay.But when we reached hotel,hotel management has informed that we are not dealing with ibibo as they are not giving us timely payment.And they have denied the stay even after much request.Hotel management has also told that we have not given any confirmation to the ibibo.So the ibibo has cheated us by giving false confirmation message.Then we have talked to ibibo representative.They have told to wait for 10 min to get querry resolved but they have not given a single call even after an hour.Then after repeated follow up they have come with a solution to arrange a stay at downgraded hotelwhich was not acceptable as per our conveniency.And that also after repeat follow up from our end.We had been mentally harrased due to inconveniency caused due to change in our tour plan and travelling difficulties and spoiled half of our day.

Deepti Dash

Posted on Feb 19, 2018

I had paid 90000/- to Ticket and Rooms, Owner(Babu Rao Ravula, Phone number - +91 91002 88877, +91733112437, email-id -, for a package tour for Thailand in November 2017. He said the trip was cancelled due to some technical issue and he will refund the entire amount by 11th Dec'2017. But after multiple calls he his not responding and has given a bounced cheque of 90000 rupees on Dec 19th 2017. He has still not payed and has his phone switched off. I have all the details of the online transaction and mail chain from him. Please let me know the further steps to follow in order to proceed.

Deepti Dash

Posted on Feb 19, 2018

Company Details Babu Rao Ravula, Tickets and Rooms 2-434/1, Bapanna Dora Colony Kakinada Andhra Pradesh 533005 India GSTIN 37AFZPR2910Q1ZE, Bank Account no - 4211904027 IFSC Code - KKBK0007453, Phone number - +91 91002 88877, +91733112437, I had paid 90000/- to Ticket and Rooms, Owner(Babu Rao Ravula) for a package tour for Thailand in November 2017. He said the trip was cancelled due to some technical issue and he will refund the entire amount by 11th Dec'2017. But after multiple calls he his not responding and has given a bounced cheque of 90000 rupees on Dec 19th 2017. He has still not payed and has his phone switched off. I have all the details of the online transaction and mail chain from him.

Anu Kukreja

Posted on Feb 16, 2018

We a group of 13 persons booked a tour with M/s. lasting memories Pvt. Ltd, Delhi for journey starting from Slovenia to Rome period was 26 January to 31 January 2018. Itinerary was finalized and advance payment was made. Itinerary was changed by tour operator on his own. Revised itinerary was ill planned without taking into account transit delays, mandatory break up of drivers etc. Half day guided tour in Budapest and Vienna during day hours resulted in 10 -15 minutes in the late evening. Entry tickets to Budapest castle was agreed, but visit was excluded. Entry ticket to Schonbrunn palace was purchased by us on our own. Lodging at four star hotels in the city centre was agreed. But none of the hotels were far from city centre. In venice, we had to stay in a very cheap hotel. We had to every time look for vouchers and had to wait for one hour each in Rome and florence as hotel vouchers were not provided to us and nor city authorities were informed. we had to incur on conveyance.

Deepti Dash

Posted on Feb 16, 2018

I had paid 90000/- to Ticket and Rooms, Owner(Babu Rao Ravula, Account no - 4211904027 IFSC Code - KKBK0007453, Phone number - +91 91002 88877, +917331124375, email-id -, for a package tour for Thailand in November 2017. He said the trip was cancelled due to some technical issue and he will refund the entire amount by 11th Dec'2017. But after multiple calls he his not responding and has given a bounced cheque of 90000 rupees on Dec 19th 2017. He has still not payed and has his phone switched off. I have all the details of the online transaction and mail chat from him. Has has only transferred 6000 rupees from his friend/wife's account (IMPS/P2A/735623122458/918790009910/Babu Refund) + Company details of the person plus address and GSTIN number. Babu Rao Ravula, Tickets and Rooms 2-434/1, Bapanna Dora Colony Kakinada Andhra Pradesh 533005 India GSTIN 37AFZPR2910Q1ZE


Posted on Feb 14, 2018


Lalit Sharma

Posted on Feb 07, 2018

Dear Sir/Madam, This is to bring in your kind notice that I had interviewed with M/s Suzuki Motorcycle at their Suzuki motorcycle India Pvt. Ltd. Behind Haldiram, Village-Kherki Dhaula, Link Road, NH-8 Gurgaon-12204 Contact Person:- Abhishek Suzuki motorcycle India Pvt. Ltd. situated office through M/s | EhirePremium A-88,Sector - 02 Noida, Uttar Pradesh - 201301 Office : +91-120- 4140696, 9650640312 Contact person - Lipika Bose ..Mobile : +91-8860067758/9650640312 on Date : 27th May 2017, Day : Saturday.and before interview it was promised to me that the Company will pay me the payment for entire journey. But after repeated reminder till now I did not found the payment that is Rs 2749/. So humble request to you kindly look in the matter. For your reference I am enclosing details discussions with this. Thanks with regards Lalit Kishor Sharma Mob.No - 7566662018

kailash itke

Posted on Feb 06, 2018

i'm kailash itke, resident of parli-vaijnath ,maharashtra. in january 2018 i booked 1 trip package of experience andaman booking ID-30122. {} i paid full amount, when i reached port blair they told we not able to confirm your trip on my selected date, else they ask us for any other date / refund amount. i dont find these people faithfull. i asked for refund rs.3800/-.on 21-january-2018, they entirely distured our journey schedule. now during refunding they emailed me will refund in 4 working days. now today its nearly 16 days over they not responding to my emails, telling any irrelevant reasons. i called them so many times and emailed them, but now they are not responding, i have all communication emails. im very disappointing towards their attitude. i want to claim against them for delayed refund and making me disappointed, frustrated and wasting my precious time.i want to fine them with atleast rs.10000/- company name-Experience Andamans Tours Pvt.Ltd

Santosh singh negi

Posted on Feb 04, 2018

I was about to jouney on 17 july 2017 from DEHRADUN to delhi but travel service cancelled the journey on departure time and didn't refunded our amount. Please help us through in getting our amount


Posted on Feb 03, 2018

I got a call that my name has been shortlisted by JOURNEYS RESORT PVT.LTD. for a gift and to come alongwith spouse at 8 pm. in a hotel.On 30.12.2016 we visited the place and met a person namely Grish Ranjan. He offered us a Dubai tour in Feb, 2017 for 4 nights/ 5 days for us and asked to pay Rs.40000/- which was paid vide receipt no.1740 dated 30.12.16. I never got a bargain trip as it proved to be a complete fabrication, reservation never got and the company officials asking for many hard to meet expensive conditions. I have fallen victim to the scam. I had informed the company with in 7 days of making the payment to cancel the trip and refund the money Rs.40000/- but in vain. It is a question of losing money for the services promised but never delivered and it is an outright fraud. The company has cheated me by making false commitments.On contacting Neha 8448085319, told that cheq. of Rs.40000/- is ready but yet to be singed by Mr. Rajiv Khanna. very sad state of affairs. CA VIJAY

Venkatarao Mutthineni

Posted on Feb 01, 2018

I have to book a ticket from darsi to Bangalore.But this bus driver behaviour is not correct. Bus details are.Bus no.KA 01 AG 2975.

Varun Gupta

Posted on Jan 31, 2018

I have booked a Honeymoon Package with Travel Triangle for 4Nights and 5days to Thailand in November 2017. I was given assurance that I will be provided with a Pool Access room but at the time of checking in at hotel I got to know that Travel Triangle have changed the booking to pool view room because of which I had a fight with my wife and our honeymoon got ruined. I want proper justice. After following up with Travel Triangle Team, they have transferred 21000 into my wife account that too without our consent. We even mailed them not to transfer any money but it was of no use. They are seriously acting like dictators who would do whatever they want. Please help us out in getting proper justice.

Pankaj Kumar Gupta

Posted on Jan 30, 2018

This is with regard to my Tour to Jim Corbett dated 26 Jan, 2018 with Tiago Holidays. Kindly note the tour experience was really horrible. The tour itinerary and facilities were not as mentioned in the Brochure. The tour was just sub contracted to a local C grade tour operator. The role of Tiago Holidays was just of a Travel Agent who accepts tour bookings for a small commission. The lodging facilities offered were pathetic and horrible. The sight-seeing as mentioned in the Brochure was not completed. I am aware that the facilities in this tour are basic but the places where there were good facilities we were provided C grade facilities. This was the most pathetic travel experience we ever had. The latest experience was really pathetic as the Company had just acted as a Travel agent instead of providing end to end Tour management. Also when we called the agent to address our issues he used abusive language and disconnected call. The Company has cheated me by making false commitments

Arpita Saha Patra

Posted on Jan 25, 2018

We had a booking at 10th Milestone hotel at Jamsedpur for 26-28th Jan 2018 from Kolkata.Received confirmation for paying advance (Rs: 2000) on 21/11/2017.While asking for further details on 22/01/2018 they informed us that they cancelled our booking.This hotel cancelled our booking without our confirmation.Even they do not bother to inform us by any mail or phone call and to refund our advanced money if we did not call on 22/01/2018 The concerned contact person was( Mr. Arup Biswas(Mo:8797598684).He was totally rude and non-cooperative.We need to cancel our train booking for this and even we have no option to reschedule any tour for the long weekend(26th-28th Jan 2018) as it was too short time to reschedule. Even we are facing a lot of harrasment in getting the refund of advanced money. They are delaying it.It is totally disapponting.Seeking help from Consumer Forum to lodge a complaint aginst the person( Mr. Arup Biswas) and the hotel (10th Milestone) for harrasing us. Thanks, Arpita

Tanuj Srivastava

Posted on Jan 25, 2018

Hi, I was booking ticket through Yatra,com from Delhi to Pune on 21st Jan 2018 but after doing payment , ticket booked for Mumbai to Delhi. Booking Reference Number - 2101868353558 Airline PNR V5PSTC Ticket amount - Rs 14425 Neither Yatra or Goair is helping me. Both suggesting to cancel the ticket and Pay the penalty charges.. which is Rs 2195. we are 5 passengers and total penalty will 10975. It's a huge amount which I will not be able to pay. Please help. Best Regards Tanuj Srivastava


Posted on Jan 22, 2018

Respected Sir, I am using UBER for the past two months during Jan 2018 I have taken a rider pass and paid Rs.129/-. The offer is unlimited ride for 28 days . Many of the times when I tried to use the Pass . I could not get the same. I have sent a mail to UBER help and response is to verify the same in App . I am getting the correct reply. Many accusations they have charged me more than Rs.129/-. Once I happened to travel with my daughter to Mind space for attending interview and booked the cab it costed me more than Rs.129/- another location fro ASRao nagar to Dilshuk nagar it alos costed me more than Rs.129/-. Please do justifcation.


Posted on Jan 20, 2018

NEETA HOLIDAYS-MUMBAI promised that they will show around 12 places, But they showed only two places in them. Later when inquired with them, they told only 2hours sightseeing was in the package, which was never informed to us. Further, when we agued with them and told we will pay less amount, they told we will not leave to check out from hotel. Further they harassed a lot and no proper responses during our trip. From last one month i am calling them, no proper response is getting.

Udayvir Toppo

Posted on Jan 18, 2018

I had fill a coupon in a mall then got call that I have won lucky draw and need to come with wife to collect the prize and come for a presentation too. I went with my wife they started asking simple questions as to where I had gone on holiday and where would I like to go in future. They offered me 5yrs gym facility for 2 people, banquet hall use for 3 times a year, summer camp for my child and one week holiday in India and abroad every year if I enrolled for 5 years Though out the presentation there was music on the background. The deposit amount for the same would be Rs. 1,10,000/- When I told them it's too much they agreed on emi scheme asked me to pay rs. 25000/ which I paid with my wife's debit card and rest in cheque. They made agreement in stamp paper and xerox. When I was reading agreement the made my wife sign xerox and then the manager took original agreement to sign not letting me read full, They are tricking people of their money.


Posted on Jan 16, 2018

ABAD Hotel,Thekady,I informed the reception at 7.30 AM that we are checking out and i have reached to the reception at 8.15 around but the bill is not prepared. The person hosting the reception has just calculated some amount on his calculator and he just showed me the calculator(like rowdy)and asked to pay that amount. However my online voucher was showing a less amount and I have asked the same clarification to the receptionist. However, receptionist doesn't have any clue how the total amount has been arrived. On the other side, my family with INFANT KID were waiting in the taxi because we were scheduled to leave for Allepey House Boat. Until 9.20, the drama in the reception was going on and on.....later someone came and clarified that there is 28% GST on my bill, hence the total amount is 19500 (booked amt is 15254 for 2 days). Because of the unprofessional & uneducated staff of the hotel, my family has suffered and hence I want to file a harassment and cheating case on the hotel.

inder pratap singh

Posted on Jan 08, 2018

I had booked a travel-tour from Travel-triangle (Kota to Jaisalmer) Total Cost of trip was Rs. 73000/- for 4 adults and 2 Kids (Traveling with Sister's family). I had done advance payment of Rs. 29300 from website on 22nd Nov 2017. My sister's mother in law felt ill and admitted to the hospital and I had communicated the same to travel company to postpone my trip, but they didn't agreed. So, I had logged a complain at consumer court portal, compliant no 553510. After doing lot of follow-up, they are only refunding Rs. 8000, But i need a full refund. it’s my hard-earned money, please understand my problem and provide a justice.

Rohit Maloo

Posted on Jan 07, 2018

I had booked a hotel using for my trip to Bali. I had chosen one of the premium rooms (Called ocean room) for my stay but when I contacted the hotel for a casual verification, I was surprised to know that a lower grade room was booked in my name. I asked Makemytrip to coordinate and rectify the error. But, they wasted more than one month dodging my calls and did never call me back. As a result when I reached Bali, I had no option but to stay in that same hotel and pay another $120 to upgrade my room to the one I had initially wanted at the already paid price. Moreover, I got to know from the hotel that they received the booking from a third party – where it was clearly mentioned that allot rooms as per availability during Check-in. I feel cheated by Makemytrip and ended up paying such a high amount for a stay that could have been cheap if they had not messed up.

mehula thakar

Posted on Jan 06, 2018

Dear Sir/Madam, My complaint is against a travel agency under the name "Our Indian Trip" located in Ghaziabad.I had booked my tour for rajasthan for the dates 23rd October 2017 - 28th October 2017. I was promised that on 22nd October 2017 the tour representative would book my tickets in tatkal in 3AC which they failed to do. On knowledge of their failure to book my tickets, i cancelled my tour with them on the very same day. I had made full payment of Rs.30,000/-. On cancellation i was assured that my money would be refunded with 1 month. They failed to refund my money and ever since i have been requesting them to refund the same. Finally around 20th November they agreed to refund a sum of Rs.18,495/- to which i readily agreed but even after sending my bank account details as required by them, they failed to refund my money till date. Therefore i seek a refund of an amount of Rs.50,000/- along with interest @ 15% for the months of December and January.


Posted on Jan 05, 2018

On 9/8/2017 i had booked a hotel thru Name of hotel was Hotel Sai International in Karwar. Booking was for 26th of Dec 2017 and ending after three nights on 29th Dec 2017. On 26th Dec 2017 when i tried to checkin the hotel in evening they informed that they do not have computer and all hotel booking stand canceled. I had no place to go. I hopped from one hotel to other hotel in search of hotel. I did not get any. sent a email on 12/26/2017 at 10:13 PM stating apoligizes for hotel not being able to accomodate me. There was no communication from or hotel between 9th September and 26th Dec 2017. I with my family had to face many hardship and had to stay in car for three nights. needs to pay for the bad treatment done to me and not respeecting the booking done thru there website Prateek


Posted on Jan 05, 2018

On 9/8/2017 i had booked a hotel thru Name of hotel was Hotel Sai International in Karwar. Booking was for 26th of Dec 2017 and ending after three nights on 29th Dec 2017. On 26th Dec 2017 when i tried to checkin the hotel in evening they informed that they do not have computer and all hotel booking stand canceled. I had no place to go. I hopped from one hotel to other hotel in search of hotel. I did not get any. sent a email on 12/26/2017 at 10:13 PM stating apoligizes for hotel not being able to accomodate me. There was no communication from or hotel between 9th September and 26th Dec 2017. I with my family had to face many hardship and had to stay in car for three nights. needs to pay for the bad treatment done to me and not respeecting the booking done thru there website

Chetna Manoj Sadawarte

Posted on Jan 02, 2018

Had booked 6nights & 7days package Nirvana Trip agency Email (+918287193193)w.r.f.25.12.17 to 31.12.17 (Kerla-Kanyakumari trip) package cost Rs.66,500/- paid on 4.9.17(33500/-) & 3.11.17(33000/-) but he had not booked any hotels for me nor given the payment of taxi charges. The vehicle he send me for last minute for that also he has not paid any amount (Driver Sekar Cell No.8281900702). When i reached munnar he send me hotel name Acchus i contancted the manager he said no hotel booked by nirvana. Last min. he booked hotel woodpeacker. Next day when i called Mr. Neil Bhist, Nirvana Trip he said he is unable to booked further any requested to cancelled and will be refund all payment but till date he has not refunded the balance amount. Need your assistant please


Posted on Jan 01, 2018

Sir / Madam, I booked a refundable ticket for my parents from hyderabad to bangalore and back on 31 Dec 17 for travel on 03 March 18 (hyderabad-bangalore) and return on 04 March 18 (bangalore - hyderabad) through (Indigo Flight). Sooner we realised that there is other committment on the same dates and they cannot travel to bangalore from hyderabad and back, we decided to cancel ticket on 01 January 2018 ie within 24 hrs of booking. I logged on to yatra site and checked cancellation policy and found to my surprise the following: PNR No 3112734797932 amount paid 6526.00 cancellation charges 14295.00 (taxes & fees 820.00, airline cancellation charges 12000.00 & yatra cancellation charges 1600.00) refund due 0.00 I view of above, request advice how to proceed cancelling my ticket and regain my lost money. Thanking you,


Posted on Dec 30, 2017

I have to complain about a firm of tours and travel of bareilly.Name of tour and travel is Taha tour amd travels...we booked a tour with them for umrah...nd they have given us the assurity of taking us directly to jeddah from delhi via flight sv759...our departure date was 1st of jan 2018...nd now today(30th dec 2017) we recievd a call from them stating that our flight plan of departure and return has been changed nd now they will take us to jeddah via colombo which was not mentioned earlier to us...we have paid full payment in advance for saudi now they are taking us from sri lankan airlines...nd top of that they have switched off their phones we are in mess cz we have done our reservations according to the flight plan of saudi airlines flight sv759 and sv758(return) nd they cahnged the whole flight plan nd put us in a mess...they have done a fraud...they promise us something else nd they are providing us something else...

Goutam Banerjee

Posted on Dec 29, 2017

Respected Sir, I Goutam Banerjee mobile no.7278793987 & Sudip Roy mobile no.09886064553,make a Puri Tour on 23.12.2017.We booked Hotel SagarBela, 2 rooms for 5 days,we booked the hotel as per advertisement published at Bartaman Partrika at the month of September 2017,Paid Rs 8260/-(In two part)Through Union Bank,Name of account holder Nupur Ganguly,mobile no.9674724462 & 8777472042,Bank Account no.559502010006452,Nupur Gangully's residential address as per Bank record - 30 Sen Garden,106 Jadavpur,Kolkata-700078,But when we reach the hotel no booking made at sagar bala,Then we go to Puri sea Beach thane,they advice us that,make a F.I.R against that Ford Lady at kolkata,because she stay at Jadavpur,kolkata & as per our knowledge this is the 6th cases.Final Bill copy of sagar Bala & bank deposit slip attach here with.Please Look into the matter.waiting for your valuable reply. Goutam Banerjee Uttar Narayanpur,P.S-Chinsurah,P.O-Bandel,Pin-712123,Distric -Hooghly, West Bengal


Posted on Dec 27, 2017

I have booked ticket from Mumbai to Ahmedabad for 28th Nov by mistake. Date of travel should be 23rd Dec, but by mistake it was booked for 28th Nov. I call to REDBUS customer care for change date or refund,but they denied to do any thing. My ticket No.TKCQ43897479 PNR NO.-112144113-2252782

govind sharma

Posted on Dec 26, 2017

I have booked tickets from for Bus from ahmedabad to bangalore 10Nov'17, booking reference number: FMNLB2H324H5X, but still money is not credited.INB/532724053/TECHPROCESS SOLUTIONS LTD/I have checked with my bank not credited amount Rs 1346 on 10 nov2017 from MY banker reply I understand that you are enquiring about the transaction made on 10/11/2017 for Rs. 1346.00. I request you to coordinate with the biller and provide us the proof of correspondence stating that transaction is unsuccessful. Hence, refund is applicable as mentioned by you.. But is holding money and not crediting it back to my account. I have sent many emails but same ready made replies.So i request to solve this issue and give positive results.

Indravir Singh

Posted on Dec 24, 2017

Dear Goibibo Manager, As I have applied for bus booking on your site dated.12 December but funf get debited and tickets not confirm at your site . And I have submitted my complaint against the same at your desk for fund reversal. Now almost ten days passed do not reversals. So let me know what are the timeline for reversal. Regards.. Indravir Singh 9457060402

umesh kumar lokanathka

Posted on Dec 23, 2017

we have booked hotel at international centre, dr e borgse road panji on make my trip for 21st to 24 dec. but as per facilty shown on the site like swiming pool, zym etc is available for certain conditions and these conditions didn't disclose with us neither on make my trip nor by hotel person at the time of check in. they are making false promises and doesn't provide better facilities as they shown on site. my request is that kindly take action against those as i have bad experience with them. total money wasted. plese look in the matter for future avoidance.

Vivek Katoch

Posted on Dec 22, 2017

ear Team, We want to inform you cautiously that a Fake Travel Agent from Shimla is using Famous Travel Brand Name "Ashtvinayak Travels" on website, the fraudsters operating this website are misguiding tourists and guests that this is a sister concern of Ashtvinayak Travels. The Ashtvinayak Travels is a recognised travel house in name of hospitality and satisfactory customer dealing for last one decade in Himachal Pradesh and this fraudster dealing in name of Ashtvinkayk Travels should be avoided. The Management of Ashtvinayak Travels is considering lodging a complaint for such fraudulent professional misconduct against this group. Please spread the message against this Fraud Selling Packages in Name of Ashtvinayak Travels Manali. Using our name in his website. please check screen shot of his website. this fraud travel agent in shimla copied our website all so. Rihan travels show be BLACKLISTED travel agent. Due To Rihan Travels shimla


Posted on Dec 21, 2017


Tushar Gupta

Posted on Dec 17, 2017

I made a booking for a hotel in Kasol through Clear trip and got a confirmation voucher for 4 rooms confirming the booking on my dates. Next day morning I get a call from Cleartrip saying that my boking has not been confirmed as there are no rooms available in the hotel & that they can't help me with anything and I have to cancel my booking and do a new booking. It was a fair example of false and fake commitment from Cleartrip saying Hotel did not update the inventory and when did a conference call with hotel they said we did inform cleartrip about no space and cleartrip did not update their inventory. Me as a consumer is getting harassed and tortured in that and I finally had to cancel my booking and plans to Kasol.

Avijit Pramanik

Posted on Dec 14, 2017

Booking ID: IN1710B9S4521797, Charged amount : INR 5911/- Refund not received yet as claimed in response to Complaint Number: 511420 here. At least till 01.11.2017 MMT denied receiving the payment 10 days after my transaction and even after taking my personal bank account statement for the period covering transaction from my side and possible reverse by bank. I want the refund and also an exemplary action against MMT for lying continuously on this issue.

Amit Kumar Biranchi

Posted on Dec 12, 2017

I have booked 5 rooms in Grand Serenaa Hotel & Resorts,Puducherry on 5th December for 30th & 31st after checking all the term and condition.No where it was mentioned that after cancellation amount will be non-refundable. I chekced hotel website befor booking. But now they are saying it is non-refundable and they are cheating. They are not returning my money. Even I have an email which they mentioned below . Cancellation Policies: From the check in Before 48 hours free cancellation. v Same day cancellation or No-show booking 100 % chargeable ( non-Refundable ) Hotel phone number -+91 413 2266950 Email ID -

Vineet Rajan

Posted on Dec 11, 2017

I want to file complaint against Hotel Atrium Surajkund Road Faridabad as I have taken membership in March 2017 for one year ending on March 2018 but now the hotel is not redeeming my membership nor returning the membership fees

Manish Virani

Posted on Dec 09, 2017

Harassment & FRAUD from ABHISHEK KUMAR (Abhishek CHAUDHARY), Varsha Chauhan (Versha Chauhan, Vikram Kumar & Amresh Anupam from SWEET DREAM HOLIDAY India Tour & Travel, Ghaziabad. Abhishek Chaudhary (As per bank account Abhishek Kumar) & team has cheated us while booking our travel trip with him, His entire team is liar and they are still working but blocked our phone numbers, they are fraud and intentionally harass people, Abhishek & his entire team are cold blooded cheaters and should be punished as per India law, so that they can stop such activities with innocent people. They are playing with people’s trust and emotions. We have already done police complaints and also sent notice through our advocate. Abhishek & Varsha have shared each and every information on mail as well as on whats up chat, His company registration number (Delhi Tourism Under Reg/1353/102/DTK Affiliated By:TASK, ADTOI- provided on mail). We have booked out trip to Shimla-Manali-Dharamshal, Delhousie & Amritsar

Narendra Malhotra

Posted on Dec 04, 2017

Mental and Physical torture undergone by my wife and her friends on the vacation tour to Oriental Gateway 2017. Tour to begin from 21st October

Mahendra Newar

Posted on Dec 01, 2017


MAhendfra Newar

Posted on Dec 01, 2017



Posted on Nov 25, 2017

Dear Sir , I had booked air ticket on 19th Oct 2017 thru Make mytrip for travelling from Mumbai to Hongkong and return on 23rd Oct , but the flight was delayed by more than 13 hrs and airlines said we can cancel and claim full refund. So i cancelled the ticket on MMT and they informed refund initiated on 19th itself But till date they have not processed the refund and now are blaming that airlines has not responded . Airlines say that since I have booked thru MMT ,I must ask them and infact airlnes say that MMT has not contacted them at all . please let me know how to lodge the legal case against MMT and claim my full refund ( hard earned money ) which they are not refunding .

Suhas Vadulekar

Posted on Nov 21, 2017

I had received a call from regarding a holiday deal for Rs. 12000/- I also got confirmation emails there after I was asked to pay again Rs. 12000/- for availing combo offer but after paying both amounts still I have not received any booking details and my calls are not being attended. Interestingly all payments were to be made by Paytm or freecharge and different mobile numbers were provided by company. Rs. 12000/- paid via paytm to mobile number 8800258499, Rs. 8000/- paid via paytm to 7289080190 and Rs. 4000/- paid thru freecharge to 7065736043. Contact number of company is +91-7834950758 and address given on website is 2158, Neelam Tower, NIT II, Faridabad, Haryana 121003. Kindly help.

vijay pratap

Posted on Nov 21, 2017

Dear Sir, I have booked ticket through (Booking ref. No. 131178434026) from Delhi to Bangalore for 06/11/2017 and Return Back on 11/12/2017. The booking time Ticket Price for both Side was Rs. 6794/-. I have booked Ticket at the Price Rate of Rs. 6794/- through When my booking partially confirmed and my amount deducted of Rs. 6794/-. Then message displayed in website that your ticket is partially confirmed due to increase in dynamic fare and you have to pay another amount of Rs. 1297/- then only you confirmed for both side ticket. My question to that when the price has been increased why he has booked partially ticket and debited my account. He can stop my ticket booking then and there and give message that ticket price has been increased and you have to pay another amount of Rs. 1297/-. Then I will think whether I have to take same ticket on increased price or any other flight change because there were so many options in same price in his we


Posted on Nov 16, 2017

Your company representative (Mr. Ankit Bajpai Team Manager & Mr. Vijay Misra, Senior Executive) misguided me from the day one, when they call me. After discussion with company representatives and before issuing the “Vaction Ownership Plan”, I requested the application has to be cancelled rightnow. They assure that they will process for cancellation for the same. But they are not anything regarding cancellation and now not picking up phone and not replay of email also. “Vaction Ownership Plan certificate” with E KIT was received on 1 Nov. 2017 through email. The original document was not sent through post, to hide the detailed information regarding the plan intentionally sothat company can forcely refused the cancellation process. In the E KIT Documents, The Vaction Ownership Plan certificate was issue on 1 Nov. 2017 and request for cancel within the 10days will found 100% money refund as per mention in the terms and condions. the company refuse 100% refund .

kaliram mhatre

Posted on Nov 16, 2017

MYHUBTRAVEL.COM Is biggest FROUD Company..

Bulbul Sur

Posted on Nov 10, 2017

I had gone to Egypt with WOW Club, Delhi from 19th to 25th February,2016.From Delhi our plane got delayed so we lost 1 day.But WOW extended the tour of other ladies and sent me back to India from Kuwait alone.Sumitra Senapaty WOW's CEO blamed Kuwait Airways for not extending my ticket and sent me a cheque of 6,800 which I refused.Kuwait Airways gave me a written statement that WOW did not want the extension of my ticket.I had spent 1,20,410 rupees for the tour in which the star attraction was Pyramids.But WOW did not show them to me.I approached Consumer Care Centre, Bani Park for redressal.They accepted my case and wrote to Sumitra to give me justice.But there was no response.I read about your organization last week in the newspaper and your success in Makemytrip case.So I'm seeking your help.I've suffered immense harrassment at the hands of WOW's tour manager Adrita Dutta and WOW's CEO Sumitra Senapaty.Pleae help me to get redressal.


Posted on Nov 09, 2017

Respected CRF, i had booked kerala tour package for 5n/6d with MYHUBTRAVEL.COM Is biggest FROUD Company... I booked package for 16 to 21 Oct 2017. In first step they talk with me sweetly and inform me that give 25% package amount and get confirm your hotel when I had done it they changed and inform me only package booked with 25% amount if you want hotel booking pay 50% amount...then I do it...when I inform him to give confirmation of hotel they inform me that do 100% payment and take confirmation.... WHO WILL TRUST THIS FROUD COMPANY ? Plz call me before book with this company. 7069001069/8866000010


Posted on Nov 02, 2017

I booked a MERU cab online on 28th October 2017 for my trip from ambernath to lonavala. The customer service executive also confirmed my booking. When asked about the expressway toll, he informed me that, the toll I have to pay from my pocket. The MERU website also says that toll will have to paid by the customer. So during the journey I paid the expressway toll of Rs.136 in cash. When I reached the destination the driver displayed the final fare as Rs.3026 on his mobile & I paid it. When I asked about the bill, he informed me that it will emailed to my registered email address. When I got the bill /trip report by email it mentioned that FARE – Rs. 2750 + taxes Rs.137.50+ toll reimbursed Rs. 138 = Rs.3026 I immediately contacted customer care & they confirmed that this was an error from their driver & action will be taken. So they sent me a discount coupon of Rs.150 used only on my next trip valid till Feb 2018. This is absurd, I had to undertake another journey, spend Rs.3000 so as to

kaushik Kundu

Posted on Oct 27, 2017

On 26th june i booked 2 rooms at Eden Resudency at Shillong for staying from 29/09 to 02/10 (3 nights & 2 days) (Please find enclosed the booking details) please find below the confirmation.sms.received from your office at my mobile number 8001603251 “Your Hotel Booking NH7123155154722 for Eden Residency Check-In 29-Sep-2017 for 3 Nights 2 Rooms (?standard) is confirmed. Please show this SMS at the time of Check-In.” When we reached the hotel at Eden Residency they denied to have received such booking confirmation from your office on the following ground: Make my Trip is not their channel partner. They did not receive any such booking confirmation from make my trip. we contacted make my trip immediately through help line and had a long discussion with them. But they told us to search for accomodation at our own for which they will pay. But Till date refund of Rupees Rs19800 has not been made. Seek for your guidance

Megha Rathore

Posted on Oct 25, 2017

I had booked flight ticktes from on 10th October and the same day they said flights are booked. However, money was deducted from my account. Since then I am trying to reach them to pay me back but they are not doing so.

Madan Mohan Chattopadhyay

Posted on Oct 25, 2017

Booked a family holiday tour package of 4 persons to Thailand. 1. Madan Mohan Chattopadhyay, 2. Shubha Chatterjee, 3. Jitbasan Chakraborty, 4. Dipa Chakraborty, scheduled departure was 02.04.2017 and Advance of Rupees 46,000/- Forty Six Thousands only, was paid well in advance , they canceled the tour for their own reasons, Post Dated Cheque was sent by Dishari in the month of March giving date on 31.07.2017, bounced twice, informed through mail after 1st bounce, no action was taken. re submitted again bounced. Want the advance money back and proportioned compensation. Advanced paid Rupees 46,000/- Forty Six Thousand Only .


Posted on Oct 25, 2017


Geetali Ghosh

Posted on Oct 25, 2017

I had booked a trip to Lucknow for 3 days from 29th sept-2nd oct.2017 with MakeMyTrip.After booking my air tickets I found out that 1st Oct is Muharram.I enquired about the same with makemytrip.I was worried about the situation at Lucknow for it being a muslim dominated city.But I was informed that there wont be any problem except some rallies on road.They said its a perfect plan.On arrival at Lucknow it was evident that the city is closed from 30th Sept.due to Navratri,Dussera&Muharram.The driver provided to us was laid back&didnt want to takeus anywhere.he didnt know much place,neither he wanted to take any risk.Most of the places mentioned in the itinerary was not covered.In a nutshell,the entire trip was wasted.Only the 1st day was utilized.The tour planner should have informed us about the city conditions before booking us the trip. I want an adjustment/refund for the services not provided to us.Why would i pay such an amount to sit back at hotel when the fault is not mine?

Ashish Kumar

Posted on Oct 22, 2017

Fraud - Faiyaz Nawab, Gaurav Bhalla of Omega World Vacations, a division of Omega Leisure & Hospitality Pvt. Ltd. with their Goa office at 146/4-F, Candolim Beach Resort, Candolim, Bardez-Goa 403515 (they now operate from other hotel) have been running a travel company offering vacation packages. Omega World Vacations is cheating tourists in GOA by luring them with Lucky draw coupons and by selling them their Memberships by making false claims. They seems to have a well scripted fraud plan where they find their targets by gathering some of the basic information from the tourists like 1) Have you come on a vacation with family (lucky draw is only for couples or families) 2) Do you have a credit card (executive told this to be a pre – requisite for claiming the prize) 3) You should be tourist only with no connection in Goa. Many FIRs have been filed against them with Calangute Police & recently The NavhindTimes newspaper also published an article to highlight their fraud. Beware!


Posted on Oct 18, 2017

I had taken a 5 years membership of hotel staying with COUNTRY HOLIDAY INN AND SUITES with RS-70000/- and AMC of RS-6000/yr. (Total amount INR-100,000+tax). n this plan they were offering 7D/6N stay each year in their own hotels and their RCI partners with 4stat/5star amenities. They promised me to give hotel booking but now they refuse me every time I call them with different excuses. I told them to cancel my plan and refund my hard earned money. They also refusing to give any refund and threatening me that " go and do whatever you can do". Please help me out from this condition.

Palash tripathi

Posted on Oct 16, 2017

Sir, We all passengers are travelling trough a private travel named as "CITIZEN " vehicle number "M.P.30.H.7777" Sir service by this travel agency is very poor as they dont abide by the time and proper maintainance of the vehicle before journey is not ensured due to which the journey gets delayed unnesscerily ,please take serious action towards them Thnking you , Palash

Mitesh RATHI

Posted on Oct 14, 2017

Hello, This is regarding the horrible experience with Make My Trip I have faced and agony my family went through after paying premium. I had booked a trip to Singapore & Malaysia for 7 nights 8 days trip after paying Rs. 213000 (wherein I had an offer from local agent for Rs. 185000 almost everything same however considering good brand name of MMT and commitment given by sales person Ms. Pooja Kabra I decided to go for MMT). The pricing kept changing due to flight pricing change however the same time MMT website kept offering lower rates however Ms. Pooja Kabra kept insisting that I have received a great offer considering all activities are included (though the MMT website also shown the same package but I believed Ms. Kabra as she kept telling me that there are lots of hidden charges with MMT on online offers). Considering all the things I decided to book my trip with MMT on 19th August 2017 and made first payment after which I suppose to get the details for requirements for VISA h

Rahul mittal

Posted on Oct 12, 2017

I have no problem just chk msg... Employee is working or not ?


Posted on Oct 11, 2017

Misbehaviour by M/s Chirag Travels, Dwarika Vihar, Phase–2, Near Footwall Ground, Jagjeetpur, Haridwar, Uttrakhand Pin 249408 for going to Solan and return on 16th September 2017. GSTIN Number: 05BLSPK4942B1Z4, PAN Number: BLSPK4942B Mobile Number: 9758429707 and 8433127913 email – Mr. Dinesh Kumar Time of incident 12.01pm on 16th September 2017 on way back to Haridwar from Solan. Cab owner told driver to ask undersigned get down midway on asking to start AC. Even though on payment. Call in our call recorder. Invoice number C/17-18/05 dated 18th September 2017. Extra payment made for AC. We even asked for apology from Mr. Dinesh Kumar for the misbehaviour which he flatly refused. We then sent email on 4th October 2017 to them. This complaint is to bring to the jurisdiction of Consumer dispute redressed forum to look into this grave concern the manner in which Mr. Dinesh Kumar of M/s Chirag Travels treats customers in Uttrakhand.

Sumantto Banerjee

Posted on Oct 08, 2017

Our trip to 2 Dham Yatra was canceled in Sept'16 all of a sudden by Dook Corporate Services, Gurgaon, even after an amount of Rs.30,000/- was paid on July'16 as pre-booking.The Ref # was Reference No: C160855 from Dook.Date of payment was 23 July'16 by ICICI bank transfer.Their Gurgaon Address-Sales Office:A55/12 Ground Floor, DLF Ph1, Near DT Mega Mall, GuruGram-122002 Phone:0124-4233 340, NOIDA address is-Operations Office:201 Om Complex, Opp Nirula's, Sector 15 Noida-201301 Phone:0120-4266 295/296/297 Their CIN is U74900DL2013PTC252671 and Registeration Number is 252671. After several mails till now, balance Rs.15,000 is still not refunded.The company not responding to any mails or calls.Then after made a complaint in vide complaint no. 251640 in May'17 but in spite of their efforts the company didn't respond.Few contact persons-DhirendraPratap Singh-8130395295,RajeshDahiya - 9599650692/9599650693,Priyanka Singh<>,8130146639.Plz look.Thanks


Posted on Sep 30, 2017

Booked a room via in aurou emerald, ooty for two nights 30 - 1 October 2017. Received a call on 29 asking for advance. The site specifically mentions that no prepayment is needed and Yet the hotel insisted on advance and canceled the booking without informing. Fortunately before starting we wanted to confirm the address and found out that booking was canceled. Such an irony that consumers are treated like dust. I am sure a spot booking must have been done in higher rates than those specified in the sites.

Manish Singhal

Posted on Sep 26, 2017

Hi Team, I was approached by Country Club Team (CCT) during June end with SMS and mailers (some promotional offer only for me) and then they asked for an appointment, I was not very keen but they insisted and that’s how we fixed the appointment for July 2 around 11.30 am , so one of their representative Mr. Imran Shaikh (Mobile 7507561745, Email , He briefed me for about an hour or so and offered me a lot of freebies with the club membership and he was constantly pushing me to buy the membership, so in the end I said if you promise to deliver whatever you said then I can proceed for the membership so he wrote the list of freebies and offers on a blank paper and told me that he will send the same through his mail as well and later the same offers will come on a company's letter head. I stay at bhayandar (w) so he told me that he has 2-3 more client in bhayandar (east) and that he will always be available for any kind of problem faced with CCI,

Saif shaikh

Posted on Sep 24, 2017

Contact me on 8767272737/9022223331/7666222338

Saif shaikh

Posted on Sep 24, 2017

Dear Sir/Madam, My mom dad was planning to go for haj in Saudi Arabia and they were booked the journey from Kadri haj and umrah tours and travel (Pune) and the agent name Junaid Kadri, this booking was booked last 1 year before n gave him the amount of cheque RS.300000/- after that pay 1.5lakh totally around paid 470000/- he has promise about travel date on 22sep but he has fraud with us..he were switch off his contact number and not any answering phone...that's not only done with me, he has done with 55 persons...but not yet contact with us, we want only get the my money and want to cancel his licence... Please sir/madam help mom dad crying.....(....

Monish Parekh

Posted on Sep 21, 2017

There was mis selling done by Club Mahindra,team memeber and we have lost money and unable to get refund.mY CLUB MAHINDRA MEMBERSHIP NO. IS 2743187

Abhik Das Gupta

Posted on Sep 18, 2017

Name change pending for airline ticket with clear trip since last16 days inspire of making 300 rupees extra payment for that

Sumantto Banerjee

Posted on Sep 12, 2017

Our trip to 2 Dham Yatra was canceled in Sept'16 all of a sudden by Dook Corporate Services, Gurgaon, even after an amount of Rs.30,000/- was paid on July'16 as pre-booking.The Ref # was Reference No: C160855 from Dook.Date of payment was 23 July'16 by ICICI bank transfer.Their Gurgaon Address-Sales Office:A55/12 Ground Floor, DLF Ph1, Near DT Mega Mall, GuruGram-122002 Phone:0124-4233 340, NOIDA address is-Operations Office:201 Om Complex, Opp Nirula's, Sector 15 Noida-201301 Phone:0120-4266 295/296/297 Their CIN is U74900DL2013PTC252671 and Registeration Number is 252671. After several mails till now, balance Rs.15,000 is still not refunded.The company not responding to any mails or calls.Then after made a complaint in vide complaint no. 251640 in May'17 but in spite of their efforts the company didn't respond.Few contact persons-DhirendraPratap Singh-8130395295,RajeshDahiya - 9599650692/9599650693,Priyanka Singh<>,8130146639.Plz look.Thanks

Shubham Gangrade

Posted on Sep 09, 2017

I booked one ticket from Burhanpur (Madhya Pradesh ) to Pune on 21st august 2017 13:33 IST. Passanger Details are as follows. Name: Priyanka Gangrade Contact No.: 8878332626 Email: My payment mode is NetBanking through SBI India. The payment was successful. And deducted from my account also. But there was no response from your side that seat was confirmed or any other. I thought that due to netbanking problem there was bank's problem but today the response of my complaint is that "your payment was successfully transferred to the merchant please contact your merchant ". So where is my cash. Please Take necessary action in my favour.

Kimaya S

Posted on Sep 08, 2017 has been one of the best travel agency as per my experience so far, I won’t comment on others however the deals and packages I received from the travel advisor of was cost effective and out of surprise they had flexible holiday deals with great investment ideas. Go for if I had to recommend they would definitely help you in providing the best of knowledge for investment ideas and are just a call away.

Bhagyashree pednekar

Posted on Sep 07, 2017

To start with the experience I travel more frequently and would like also to get alongwith family members if and when required. Usually, I try to get as much as detail from the web and then search for better deals but to the surprise I had something else to be offered by which was totally opposite of what I saw on the internet reviews. My idea of travel was not so different but being happy wherever I may visit to any part of the country and such experience I had with I being a working class woman believe in saving more than expenses and out of the surprise had something very similar to offer me with an investment plan were I can choose travel package from them and can earn from it. For me it’s quite shocking but it has been more than 3 years doing business with and would like to thank the team for enrollment on formalities with ease.

Vishal W

Posted on Sep 07, 2017

I was looking for travel packages with my wife and it happened so that I received a call one fine day from A travel advisor helped me with all the deals and packages that could be offered in the market. I got the deals and did a check with companies like Mahindra holidays and Sterling but couldn't find a better deal than what had to offer me. Excellent deals accompanied with great investment ideas helped me in buying their membership package. I have even enrolled my elderly family members who benefit the idea of investment and can travel at their favorite destination as well. A Big thumbsup to

Chinmaya Mishra

Posted on Sep 07, 2017

I cancelled my so called "Bronze membership" dated 09.01.2017. My traveller id is 127760 and contract id is 47212. After 55 mails and follow up, still could not get my refund after 06+ months. The ideal time was 90 working days by them.


Posted on Sep 04, 2017

Complimentary trip a wasteful and tiring experience and misguided by the team laed Shri Nilesh at Paras Down Town Square Zirakpur-Punjab - Membership card no.cccdg203v5lb27715 validity 7/14/2022


Posted on Sep 02, 2017

I have booked hotel southern star, Hassan for my official visit through Make my trip from 15 May to 21 May 2017. The bills they have provided do not contain the details of Service tax charged by hotel as well as the travel agency which is required by my office for cenvat credit. So I have lodged one complaint with Make my trip Reference ID:[170627-029260] dated 28.06.2017 to provide the required bill. I have sent reminders also on 08th and 9th July 2017 and made so many phone calls for the same but they have not provided the bill and now not responding to my email.


Posted on Sep 01, 2017

Dear sir, i traveled on 13-aug to 15-aug with surya travels mobile no : 8124053606 ,But they have not provided mentioned in the itinerary. i felt very bad with this travels and my tour was disappointed. travels mobile no is : 8124053606 (his name raju) web site details are :

Sumantto Banerjee

Posted on Aug 28, 2017

Our trip to 2 Dham Yatra was canceled in Sept'16 all of a sudden by Dook Corporate Services, Gurgaon, even after an amount of Rs.30,000/- was paid on July'16 as pre-booking.The Ref # was Reference No: C160855 from Dook.Date of payment was 23 July'16 by ICICI bank transfer.Their Gurgaon Address-Sales Office:A55/12 Ground Floor, DLF Ph1, Near DT Mega Mall, GuruGram-122002 Phone:0124-4233 340, NOIDA address is-Operations Office:201 Om Complex, Opp Nirula's, Sector 15 Noida-201301 Phone:0120-4266 295/296/297 Their CIN is U74900DL2013PTC252671 and Registeration Number is 252671. After several mails till now, balance Rs.15,000 is still not refunded.The company not responding to any mails or calls.Then after made a complaint in vide complaint no. 251640 in May'17 but in spite of their efforts the company didn't respond.Few contact persons-DhirendraPratap Singh-8130395295,RajeshDahiya - 9599650692/9599650693,Priyanka Singh<>,8130146639.Plz look.Thanks


Posted on Aug 22, 2017

On 9th August, 2017, I received a call (Mobile No: 9250447775) from, My India Today Holidays informing me that as you have purchased a Car, you are eligible for the brand promotion of our company. Our company is providing the membership offer to the selected candidates and you are given a Holiday package for Rs. 5999 and a Samsung 42 inch LED TV as a brand promotion. Initially I told them that I am not interested, but they insist me and also send me the email mentioning all the offer details. On receiving the email I convinced and told them that I am ready to receive your offer. As per my instructions they have changed the gift from LED TV to Dell laptop. As per their instruction I made a payment of Rs. 5999/- (2 times) on their website: They were not giving clear instructions of how to fill the online booking form. Then also I fill the form with commas and dots in address. They are not picking the phone nor replying to email. I want refund Rs. 11998.

Nayan Dudhatra

Posted on Aug 19, 2017

Dear Sir/Madam, I want to raise an issue of cheating by tour operator of Shimla. I was travelling to Shimla & Manali. My agent was HIMALAYAN NATURE HOLIDAYS ( As per itinerary they had promised to visit Rohtang pass at manali by issuing permit. They had provided me all details of driver to obtain permit which I had issued online. Afterthat driver was changed due to personal injury, Later one day before visit steering of car had some fault and we were unable to visit with same vehicle. I informed tour operator about that and after that he had switched off his phone. Later one of her sales girl gave me number of vehicle agent and he had arranged visit by other cab and told me to pay 4500 Rupees and he will return me later. Afterthat when I asked for money our tour operator had denied to return any money and told me that my money went into vain, forget money. They ruined my trip and enjoyment. I want refund my all money for ruining my trip. Help me

Ashish Shukla

Posted on Aug 19, 2017

Just have a look what your company employees promised to us agent and what your website promised. ms Anjali bish Called me and assured that i am going to get my previous amount which was unused by me and then i paid again 7080 for 3 months as per your website and what i am getting that my plan will be expired with in 1 days from and she did refund my previous balance. and for the refund, if the customer has changed in the plan on that case there is no money back or other concerns and when the packages get over you people are starting calling let's start and do the fresh business this time will work and get his done. I have the call recording, email and what app and which was promised by you but nothing is been full fill up. i have been spend 19000.


Posted on Aug 18, 2017

I availed of uber service and they are cheating the customers on the promo codes and discounts.They have given me something called a UBER VIP status on the app. According to the uber terms and condition , UBER VIP does not attract dynamic pricing. I already have questioned them in the app help options. But they neatly avoided passing on the refund due to their faulty app which does not pass on the promo code.They have closed my account without giving my refunds as promised to a customer in a style of their own without answering to the query put up. The company cleanly seems to be avoiding the questions from a customer and denying his rights by fabricating a drama of violence and security. I was the one who was threatened to pay up or face consequences by the driver. The abuse was from cab drivers and uber. However they are acting like goondas and imitating to threaten if their discounts are questioned. A clear cut corporate goonda who wants to close a consumer complaint as they wish to


Posted on Aug 14, 2017


Lakshman Velayutham

Posted on Aug 11, 2017

Complaint against Savaari travels for causing mental agony and physical inconvenience during the use of their car rental services

Vini Amit

Posted on Aug 05, 2017

I booked holiday package with myhubtravel and they cheated me by changing the entire details after receiving the payment. I have all the details promised to me before and after the payment was done. I was also threatened in the name of Rahul Mittal as he owns the company.

Anjali Randeria

Posted on Aug 04, 2017

Id like to file a complain against cox and kings for a Europe Trip I had taken for 21 days from Mumbai on 11th June and return on 30th June. The experience was very bad & have written multiple mails to their leaders like Urshila kerkar & Rashmi jain, but there is no response. There are series of episode that happned in the trip which were very agonizing. out of 6 us, 1 of them was only sitting in the bus thru the journey as their tour manage made things so miserable for us. there was no food served on the cruise, no breakfast in german Hotel, no halt for 4 hrs on our way to Belguim, Driver was constantly on phone & so on. Pls let me know if you can be of any help to get my refund for that 1 passenger . I think they take Customers for granted as I read many complaints against them but no action, since money is paid in advance & they are big players so nobody can touch them !!


Posted on Jul 31, 2017

This has reference to my complaint no. 817/KN/CA&FBP lodged with Office of Assistant Director - Consumer Affairs & Fair Business Practices, Kolkota North Regional Office. I have now received a letter from CA&FBP Kolkota North asking me to bring the matter before DCDF, Kolkota Unit 1 as CA&FBP has failed to yield any positive result owing to deferment of refund date several times on the part of the Opponent party, i.e. India Tourism Center, Kolkotta. As suggested by CA&FBP, Kolkata North, I would now like to bring the matter before your office. Please let me now the process for online submission of my complaint in your office.

Himanshoo Khosla

Posted on Jul 31, 2017

Dear team I have purchased a package from Club group of Hotels in ₹ 75000.00at my city Pinjore. They do not fulfil their commitment. Even they charging ₹7500.00 in the name of AMC charges. Kindly guide me. Regards.

vikash kumar keshri

Posted on Jul 20, 2017

Dear Sir, I have got call from on dated 01/07/2017 on dated by this number (08506886459-Anand Mishra) he told if i booked a National package of Rs.4999/- then i will get Dell laptop free for 200 customers. I booked that package and paid Rs.4999/- through Paytm to this number(9911638604), after paying that amount he told me i have to pay Rs.4999/- for gift also so i paid it again by Paytm to this number(9911641434). After this he gave me one order number (0011977152) and told i will got call on Monday(03/07/2017) for Address verification. I got call on Monday from this number (9891317433- Amit) for verification, after verification he told me i have to pay Rs.1750/- for Tax And Rs.1150/- for Activation Charge for both Package and Gift. Total Amount i paid- Rs16948/- sir, but i have not received any single mail from that site and i have tried to call them but they didn't received my call and blocked my number. I tried to call from others number but he didn't response.


Posted on Jul 19, 2017

Inspite of cancelling the tickets well in advance I did not receive any refund. It has been more than 2 weeks. What can be done now? The details of the journey are as follows: Transaction ID: 100000870270327 PNR No 2560884516 Train No./Name: 12964 / MEWAR EXPRESS Date of Journey: 25-Jun-2017 Date Of Boarding: 25-Jun-2017 Moreover I had to cancel my travel on 23rd June 2017 as the train got cancellled. I did not receive refund for that as well. the details of that journey are: Transaction ID: 100000870281136 PNR No 2560884212 Train No./Name: 12963 / MEWAR EXPRESS Date of Journey: 23-Jun-2017 Date Of Boarding: 23-Jun-2017


Posted on Jul 19, 2017

This is the complaint regarding the uber call taxi, I have booked the taxi through uber app. after few minutes the app shows that their driver cancel the trip advise me to re book the taxi want a trip. Once again I booked through app the same driver comes to my starting point. while I am traveling the car i was asking the driver why you have cancel my booking. The driver does not answering properly and he asking me to get down from the car at the middle of the road. I was shocked and upset about the driver attitude and I was getting down from the vehicle walk in to on the other side of the road. I am trying to file a complaint but I failed because there is no customer service phone number on their website. I have been charged 2 times cancellation charges by the uber. Hence I filed the complaint to this redressal forum. It should not happen in future for other publics.


Posted on Jul 18, 2017

vaishali travels driver not rideing properly

anuj sharma

Posted on Jul 15, 2017

Dear sir/madam I anuj sharma having a paytm account with mobile no. 8750008977 I received a call from 7715822834 that I had purchased a lakme kajal and thats why my email is selected for an offer of dell laptop or led tv 32 inch on booking of 5999rs national package and all these thing will deliever to you by 2-3 days . I told them please mail all the thing on my mail. And after that I vill paid. And after that they mailed me on 11 july 2017 and I was conviced at that time and then I paid the amount by paytm to no 7400319640 with transaction id 12320684674 and 12320706798 an amount of 4999 and 1000 rs and after that they sent me an order id or receipt or invoice on my mail id Order no-----TTH/90487 Invoice -----9386/582/2017-18 Date---11/07/2017 By mail id And after that I called so many time on their no. 7715822834,7400319634,9322812713 But they did not response .now I want to my money back so please help me I am very thankful to you

Nirmal Punwani

Posted on Jul 07, 2017

This has reference to my Complaint No.740/2017 dtd. 17.03.17 with Assistant Director, Consumer Affairs & FBP, Kolkata North R.O against Opposite Party - India Tourist Center, Kolkta regarding non-refund of amount paid by us. I have now received an email & letter from Assistant Director Consumer Affairs & FBP Kolkata North R.O, asking me to escalate the matter to your office. I would upload the letter for your records & reference and to take the matter ahead for resolution. Your early intervention & action in this matter is highly appreiated.

vikash kumar

Posted on Jul 04, 2017

Dear sir, I got a call from site by this number (08506886459) for tour package of Rs 4999/- and they told you will gifted a dell laptop, so i paid Rs 4999/- through paytm, after paying that amount he told you have to pay again Rs 4999/- for gift, so i paid this also. after 2 days i called them he didn't receive my call then i call to the provided number on site, she verified my address and she told you hav pay Rs 1750/- tax for gift, again i paid then again she told Rs 1150/- pay for package i paid but by mistake i paid Rs 1150/- more without aby description, she called u have extra money so again u have to rs 750/- for penality, i refused to pay that amount and told to return my money back as soon as possible, she told u have to wait one week for mail giving by us at that mail u have to reply then after 10 days u will get again mail and then after you will get your money back. so, pleas tell what necessary action can i take for getting my money back.

Nitin Gangadhar Panchagalle

Posted on Jul 03, 2017

I gave complain against a tour company called SURYA TOURS -TRAVELS LTD Madurai.i booked a tour package from Chennai to Pondicherry and Chennai Mahabalipuram on 1st June 2017 and paid required amount to them in advance online.but on the day of tour all mob numbers of them were switched off they didn't give me any tour package.when contacted afterwards they are avoiding my calls.I have been cheated by these people and they are not willing to refund my money back.please help me in this matter.Thanks.


Posted on Jul 02, 2017


Posted on Jun 30, 2017


sterling holidays and resort

Posted on Jun 29, 2017

Pratik Kulkarni, sales person from Sterling Holidays offers us trial member ship valid for 1.5 years and which can be further extended by 1.5 years having offers of 12 nights domestic free at sterling resorts in India and 1 week international free at RCI and Rs 7000 cash back .Instead we received email from sterling after 2 months stating we have taken there membership of 25 years for Rs 5 lac for which down payment is paid Rs106000. We were shocked and asked them to offer us what was committed at time of taking payment. They have even approached our bank to payment of installment for next year. We have been calling Pratik and there company in chennai . Chennai office says now you cannot get refund as you have taken membership. They are forcing membership on us and misleading. In name of Thomas Cook and Fairfax company they are cheating people. Please be aware. Sital Patel Jamnagar

Nilesh Kumar

Posted on Jun 27, 2017

I made an hotel booking on Makemytrip & paid the amount online but hotel denied the booking & i was supposed to pay the amount in cash for which hotel give me the receipt . But makemy trip is not refunding my money

Mangesh Borade

Posted on Jun 13, 2017

I had cancelled a room booking of Fantasea Beach Resort, Tarkarli on 5th March. Till now, I have not received my refund even after constant following up with the owner of the hotel. I want to file a legal complaint against the hotelier. Please let me know how to proceed further.

Vivek Kaul

Posted on Jun 12, 2017

Good evening Sir/Mam, This is a complaint against Joey's Car Rentals, Office No.6, D B Road, Panaji Park, Near Ferry Wharf, Panjim, Goa 403001. They made me pay extra Rs. 250 and not provide the final receipt at the car drop-off point nor at the airport. Details: 2600 (car rent) kwid - (GA07 - K 7220) 400 (pick up) + 400 ( drop) = Rs. 3400(Total) They did not pay the balance 1600/- at the car drop-off point, and mentioned that it will be paid at the airport. I provided them with full tank, by filing from the petrol pump across their office. They made me pay extra Rs.250 by stopping at a petrol pump near the airport. The first click (indicating tank is full) happened when the guy filed Rs.75, but the driver told him to continue filing further. That is when the driver said you need to pay this amount nothing of this was mentioned earlier. Certainly unprofessional behaviour and service. I expect them for receipt copy to be sent on my e-mail ID: and refund. Thank you

Kushvendra nath vyas

Posted on Jun 12, 2017

Yesterday I booked a ticket throuch PAYTM.Date of journey 11.06.2017 travels name :- Paras travels seat no:- 01 and 02. Ticket was from udaipur to jodhpur and boarding was from rajsmand. Passengers name :- Rohit and kushvendra nath vyas. Mobile no :-8094018643. Before doing ticket i asked paras travels office regarding boarding. Than i just confirm the tickets. At midnight 22:00 i called back to paras travels head office and inform them about boarding place. After reaching bus at its boarding place i found that driver provide my seat no 01&02 to some other person with more money. When i asked them to give my seat than he told me that i have given that seat to other person. Finally i came jodhpur while seating on cabin. I request you to refund my amount back and take tight action against such driver. Who always frauds with consumers. Travels name:- Paras travels Bus coming from udaipur to jodhpur Bus no:- RJ 19 PB 5001 Driver name:- mr. Om


Posted on Jun 12, 2017

complaint against the company "MAKEMYTRIP" for not giving the refund of booking money paid against a holiday package vide booking id No- NL20833535314 dated -16.5.2017. Inspite of numerous reminders and written request to the company on emails and phones , the company is not providing any information about the refund status and is not responding with any confirmation or expected date by when the money can be refunded.The cancellation was done on 19.5.2017 and till date the refund is not given by makemytrip.

Bhupendra Kumar Jain

Posted on Jun 10, 2017

I file case in ajmer consumer court in June,2014 against parshvnath travels cuthary road ajmer. case is still pending from last 3 years.


Posted on Jun 03, 2017

We Booked AC Bus for marriage party Nasik-Satara-Nasik ( 700 Km)on 26 - 27 May 2017 ( Contract Note No 3138 Dt 12/04/2017) Charges told to us before Booking is Rs 45000/- fro AC Bus & Rs 30000/- for Non AC. AC of Bus stops working after 220 km. So naturally I want refund of Rs 10000/- as difference of AC & Non AC for remaining 480 km. Chowdhary Yatra Company refuses to refund.


Posted on Jun 02, 2017

Dear Sir, I am working in Delhi Pollution Control Committee, Dept of Environment Govt. of NCT of Delhi as Trainee Engineer, we planned a tour Delhi to Rishikesh with traveldeal, but they are failed to their commitment. A camp/tent has been booked in Rishikesh with Traveldeals on 15.05.2017 for a camping (Shiv puri) scheduled on 21.05.2017 and as per terms and conditions an advance payment of Rs. 5400- has been done on 15.05.2017. But the allotted camps/tents were very different from photos showing during advance booking, in reality all camps were very dirty and unhygienic. Hence booking was cancelled due to above said conditions at time of arrival on 20.05.2017 with mutual understanding and conversation with travel agency and they committed that they will refund our whole amount within a day. But the travel agency not refunded any amount till date we are calling daily but they are not receiving call. Hence I am requesting please take further necessary action regarding

Rakesh Kumar

Posted on Jun 02, 2017


Posted on May 29, 2017

Problems I am suffering 1.Employer have not done my Full & Final settlement 2. Employer made false allegations on me. 3.Pressurize me for resignation 4.Donvand manager Sanjoy forcefully taken my id card. Payroll company: Knowledge Venture LLP Address-211, Unitech Arcadia, South City 2, Gurgaon 0124-4042858 Mob-9910220304 Client: Donvand, Kuoni Global Travel Services, JMD Megapolis, Sohna road, Gurgaon mob-9810356432

Jignesh patel

Posted on May 28, 2017

I have did booking with katki travels but they cancelled our booking and not even refund us. For more details contact me.

Ajay Surana

Posted on May 27, 2017

Avdhesh Kumar Gupta

Posted on May 17, 2017

On the company site '' I have booked 2 Travel Packages of Rs. 12000(Rs. 6000 each). But still I got nothing from compant. Also, they promised to provide me promotion Gifts on my booking which I have no information about. The same gift details are mentioned on their site and mail as well.

Shravan Kumar

Posted on May 13, 2017

I have booked tickets from for Air costa airlines in FEB'17, booking reference number: FMN231H8KSL, but still money is not credited. I have checked with Air costa and they informed that they already paid. But is holding money and not crediting it back to my card. I have sent many emails but same ready made replies. Even i had raised complaint in consumer court, planning to go legally as they are playing with people emotions and money. PLEASE DO NOT EVER EVER BUY OR ENCOURAGE THESE SITES.....

Ashpreet Singh

Posted on May 12, 2017

I(Gurleen Kuar)booked ticket from Chandigarh to Bnaglore on 11/05/17 Passenger name:Gurleen Kaur PNR no.-K4R7PB Scheduled_16/05/17 with Goibibo but that ticket was cancelled without my prior consent on 11/05/17. On the same day I booked the ticket again for the same journey(PNR:SYWMXP) and they again cancelled my ticket without even asking me or even notifying me. When I talked to their(Goibibo) customer service and asked the reason behind this they said someone has cancelled your ticket and we cannot help. Now my question is that they are not even supposed to ask or even notify me before cancelling my ticket? How can someone else get the information of my flight details and my journey and even cancel my ticket? Does it mean information provided by me or anyone making the bookings is not private and they leak the information to anyone? They even didn't made full refund to me for both the tickets. Please advice me on this. Thank You

Harsh Shah

Posted on May 09, 2017

Motwani Tours & Travels: Paid Rs:8500 for luxury car rental for wedding. The driver was disrespectful, the car was in bad condition. Scratched wheels, door lock not working, seat power buttons not working Spoiled a very precious family occasion. And the owner was very casual in response saying it happens


Posted on May 08, 2017

AAJ DINANK 08/05/2017, TIME 07:00 AM simga marg bemetara village- patharra ki bus kiraya hai 10 rupya jo ki kanker travels wale mujhse 20 rupye kiraya liye jo ki awaidh hai, aapse request hai ki karyawahi ki jaye kanker bus no:- CG09 F 0603

Rajiv kumar

Posted on May 05, 2017

I request for refund 20 dec 2016 , as per policy company said that they will refund money within 90 working days.But 90 days already passed and didnt get refund. Called so many times but everytime they said you will get refund money this month.

Dr. Siddhartha Biswas

Posted on May 04, 2017

i had booked a tour package of 3 days 2 nights(CAR ONLY ) for lachung yumthang with yak and yeti travels . the package deal was first fixed at Rs 14500 for which i paid an advance of rs 4000 to Satish Bardewa the manager of Yak And Yeti ( i have the original receipt with me ) 2 days before my proposed tour he suddenly informed me that rs 14500 was for 2 days 1 night rate & that i need to pay Rs 16500 for the 3DAYS 2 NIGHT tour , however he agreed for a best rate of Rs 15500 to which i agreed. Next day when i rang him up he revised the rate to Rs 19500 . This time i strongly refused & arranged my tour with another travel agent. Meanwhile this fraud & cheat Satish Bardewa made promises after promises to return my Rs 4000 ;which i paid as an advance; at my Paytm account . he first tried to avoid my calls , then replaced himself with a lady who kept parotting his lies and promised me a refund by evening which however has not come still.

Gautam V Jigjinni

Posted on May 03, 2017

Hi I booked two tickets for a travels called as Kesineni Travels from Vijayawada to Pune (Date : 30-03-2017) Following are the details of the ticket : TIN : TK4T78367824 PNR : KESN1986411R720 Travels : Kesineni Travels When I called the customer care they keep on telling me that it will be refunded and all but till today no one approached for refund


Posted on Apr 09, 2017

Hi, Today I bought membership of jakhaso journey for holidays.but later on checking review this company is fraud. This company having 10 days cooling period. Kindly guide how I will proced further for refund this company is having record of fraud during refund

Vaishali gautam

Posted on Apr 06, 2017

I had booked a flight through from Kochi to New Delhi travel date 17th march2017 PNR no. 8IAAYM due to some personal reasons i had cancelled my bookings on 3rd march at that time ibibo department informed that they will refund me 1200 rupees in my bank account. After 5-6 hours they called me and said they will refund 700rupees but nothing was refunded. When i called them they ensured me they will revert back but nothing is done. After one month i had a conversation with tushar kaushik through emails at that time he clearly said that nothing will be refunded to you as vistara deducted all the amount. After that conversation I had a words with Mr. Ishan arora and he ensured me that amount will be reflected in your go cash within 24hours but when i had make payment through credit card why will they return in go cash. Vaishali gautam 9560979502 Email


Posted on Mar 31, 2017

Hi, This mail is reminder 2 for you that i didn`t get any call from your side. I just want to know that how long will take from your side to contact me? I am unable to understand that why are you not reverting on my mail or not contacted me yet. This is clearly showing that your team are giving wrong commitment to your member / customer. approx 26 days already passed but nobody are taking bother from your side. I just want to say that this is my reminder 2 mail and if i will not get any resolution from your side in next 7 days I will go to consumer court. Regards Md Khalid Hassan 9311191118 / 9803199297. On Wed, 22 Mar 2017 23:23:34 +0530 "khalid hassan"<> wrote Hi, As per trail mail your concern department will contact me shortly and will resolve this issue but after 8 days i didn`t get any call from your side. This is clearly showing how patheic is your service and how are you entertaining your customer / member. I am unable to understand th

Madddy Kapoor

Posted on Mar 30, 2017

Jukaso Membership Cancellation - Refund not given Issues Today "30Mar2017", I am writing this complaint. I enrolled for Jukaso Journeys Membership on 16Mar2016 and paid Rs. 45,000. Post that I applied for cancellation of my membership within 10 days, based on which they promised to refund my membership fee within 90 days after deducting Rs. 5,000 as administrative charges. Till date they have not paid my money and have given me a PDC which is payable towards end of July 2017. Similar to my issue, there are multiple other people who have same grievance. I do have contact number of 10-15 such people. Moreover, it clearly appears that they are planning to sell their property in Gurgaon to Ginger Group of Hotels. There is a high chance that they will run away with everyone's money. Please suggest if you can help me get my money back.

Shravan Kumar Tiwari

Posted on Mar 23, 2017

Dear I have taken a membership from Journey by Jukaso in the month of June 2016, they are promising me to give membership kit, 2 movie ticket and Rs 4000 worth food voucher with this membership. But After getting payments we have continuous follow-up for these thing but they dint deliver .I have personally visited many times in there office they always told will do. but they never give proper response. I had cancel their membership within 10 days after that one lady Mrs Payal khanna has committed that they deliver all the thing and if ain the future you face any problem will refund your full amount. after that will continuous followup for the payments but till date not received any response from their side. Now i again request to you kindly refund the full amount . thanks Shravan Tiwari

Om Prakash Dhiman

Posted on Mar 17, 2017

Dear Sir, I invest 80000/- on dt. 25.09.16 in Jukaso Journeys, Add: Jukaso Hotel, Mahrauli Road, Gurgaon against 5 Year Membership and i have cancelled my membership within 10 days as per agreement. they accept my cancellation and told me my refund will release to me within 90 days but still i have not recd my invested money back. i regularly follow-up from them but they are not co-operate & support to me. pls help in this regard. i have also complaint to consumer court online my complaint no. is 167803 but they not give response. kindly suggest can i involve media in this matter. pls help. Regards Omprakash Dhiman 9899821808 Membership id in Jukaso: 33149

suman singh

Posted on Mar 16, 2017

Dear Sir, I had taken a travel package from denzong luisure pvt ltd kolkata in the month of dicember 2016. Within two month i reverted that i want to balance payment 10,000/and want my refund back. They reverted me back that i will get the amount within 30 Days. Its been 2 and half month i have been following up with them for the refund but no responds from their side. Sir, my hard earned money worth rs/- 1 Lac is in stack. please help me out in getting it back.

Piyush dubey

Posted on Mar 15, 2017

I have a complain against Rahul Traveles Raipur I booked a car today, paid the amount but they didn't send the car even after 2 hours of booking time. I had to miss my train, my entire schedule was ruined bcoz of their bad services.


Posted on Mar 10, 2017

Dear Sir, I booked a ticket no.TK3Y89496296 vide PNR No.XS6NAFT for six persons through Red Bus on line booking on 01.03.17. Journey date was 04.03. 17. But when I reached at Bus stand on 04.03.17 at 7 a.m. in the morning I was not permitted to board the bus there was no SMS confirmation was received by the bus owner. I tried to contact Red Bus representative Mr.Srisant whose mobile no.8697729140 was give to me by the bus owner. It was surprising that he was talking to bus owner but not to us. I tried to get in touch with him but found his mobile switched off. It was a prestige issue to me and I had to travel through another bus Purchasing separate tickets. For this inconvenience I would claim Rs.25000/- from Red Bus so that in future no passengers would be harassed like us. ARNAB MALLICK

Mrigank Jain

Posted on Mar 10, 2017

Booking ref-YH2905067 We booked a trip to Mauritius for 6th-12th Feb from Yatra at package cost of 1,90,000 from kolkata which got cancelled due to a huge cyclone Carlose.This happened because suddenly on 5th late night we got call from Mauritius that flights have got cancelled and so we requested Yatra to cancel the trip as it was impossible to go and asked for refund.We even told them to reschedule if in case refund was not possible.After a lot of follow up,they refunded only the air part of Rs.89,506 but are not refunding the rest neither are they rescheduling although more then a month have passed and although we informed them asap we got the information from Air Mauritius and are givin false commitments.We request you to take action.Contact persons were Rajat Saxena, Sonak Saha. We had given them reschedule dates as well. They are ignoring phone calls and are mostly not replying to emails and are constantly.

akansha naik

Posted on Mar 06, 2017

Had a HORRIBLE experience with Olacabs today for booking no CRN 597164767. The booking was for a outstation trip from Mumbai to Pune (1 day round trip). Olacabs confirmed the booking at 4:00 pm, 4th March, sent the driver details 1 hour prior to the boarding time along with a notification that the driver would pick us up at 4 pm from Mumbai and 4 pm on the next day from Pune. It was a 24 hour package, and the estimate as per the locations I put was 3200 for close to 282 kms (excluding toll). There wasn't a delay in the pickup and drop and the driver was extremely courteous. When I reached Mumbai today at around 6:09 pm, I was charged exorbitant rates i.e. 5877 Rs. When inquired by calling the customer care rep, I was told by Mr. Mayanak (Supervisor) that I had exceeded the 24 hour travel and charged for the extra 2 hours however they do give a buffer of 1 hour. First of all, as intimated by your notification, the driver picked us up at 4 pm respectively on both the days and the delay w


Posted on Mar 06, 2017

I was planning to go velankanni during my last visit in Dec 2016 to India.I have done my online booking for cottage in VPN Residence hotel but due to unavoidable reason i could not able to go and informed them well in advance of 10 days before.I claimed my refund which i paid thro bank.I sent an email communications.But no response from the Hotel Management.That's why I decided to approach thro Consumer cell. so kindly advise us in whaich has to be moved in order to get my refund. expecting your favourable reply,


Posted on Mar 02, 2017

Jukaso Journeys

Posted on Feb 23, 2017

Hi, My name is Vikram Katiyar and i have purchased 6 night 7 days holiday package on 3 Dec'15 from Centre Stage mall, sector-18 Noida and after discussing various offers with Afroz ahmad, Shahid and Ravi Rajput, i have decided to opt for the membership and paid Rs. 25000 (out of Rs 50000) through credit card and they told me that it will deduct on EMI. But soon received a call from their internal team then i come to know that the package is of 4 night 5 days only and that is also after payment of rest 25k. Also my Rs 25000 is also not converted into EMI's and after all these things i have contacted the sales person and they start lying that they have not offered any such offers. So immediately i have given a written complaint to cancel my membership and refund my 25000 Rs. But now nothing is happening and i am stuck. I have contacted jukaso by email and call to cancel my member and refund but they are denying to refund the money. Please help me in getting my money back.

Vishnu Gupta

Posted on Feb 21, 2017

I have booked online travel package from Idiol Trip,Noida in their scheme where they were giving free gift of Tablet or Samsung Prime 6 phone. I make the payment of Rs.11800/- on 31st Jan. but till today i have not received their free gift. They are daily informing on phone that they have despatch the same but till now i have not received the same. Please confirm whether the company is guinine or fake. Thanks,

Seema Atmaram Wagh

Posted on Feb 20, 2017

We have paid to exotic india journey 1,20,000/- in September, 2016 to book airline tickets but unfortunately we were not to travel so we cancelled well in advance but not the exotic india journey, representative Mr. gaurav is saying that only 30,000/- is refundable from airline so they are delaying the refund. they dont even answer our emails n calls as the most harsh treatment we are receiving now.

Mitul Bhai

Posted on Feb 18, 2017

Jayant Haridas

Posted on Feb 17, 2017

I had booked Dubai Tour with Kesri Tours. The same was cancelled because my mother expired on the tour date.Now Kesri Tour company is not refunding me money or substitute tour. Please Guide me well.

Pallavi Sawant

Posted on Feb 10, 2017

This complaint is against Club Mahindra. I paid 30671 rupees as down-payment toward club membership from Club Mahindra on 23rd December 2016. we had soem financial difficulties in Jan 2017 so i cancelled my membership on 19th January 2017 through email as we couldn't afford to continue spending. Also during this time i found out that i was mis sold the policy. The rep told me i was getting special 25th Anniversary deal with certain discounts. I later found out that my colleague at work had got the exact same deal almost 1 year back. I was never informed of a cancellation policy and now when i requested for cancellation and refund they have refused to refund my money.

suman singh

Posted on Feb 09, 2017

Dear M ,D SIR, Denzong leisure pvt ltd. 615,diamond prestige,700017 41-AJC bose Rd ,taltala kolkota. 700014 west bengal. i had booked tour trough in which the booking person ARPITA and Abhijit mazumder dated 31,dec 2016 BANGKOK + PATTAYA REF- 32CO3487 WE have done the tour and final itinerary booking person infrome that Refer to our tale conversation please find the Final Tour Itinerary with total cost for your Thailand Package tour. Please proceed adavnce minimum 25% of total billing amount for final confirmation from our end. I would like to share the Final Tour Itinerary and our Bank account details as an attachment. Please go through the attachment for the details. we sent ticket before 15- days my travel and 20,000/- amount by sbi abnk to cheque dated 5/01/2017 after payment arpita and abhijit infrome me that . i wil be getting i was cheated byreputed firm name miss arpita and abhijit denzong apprenty but my travel not obtained abd he said we not provide aii transfer air p

Ratan Ritolia

Posted on Jan 30, 2017

Anup Pingte

Posted on Jan 28, 2017

I had booked 2 Room Apartment through in which the booking person informed me that I will be getting 2 Room apartment with AC accomodation, Wifi, 2 wash rooms. But when I checked in the room there was AC only in 1 room, only 1 washroom, no Wifi. I was more surprised when on 2nd day of my stay the guest house owner called me & said that I have to pay my balance amount or else I have to leave the guest house in afternoon whereas I had already made the full payment in advance before my check in. I requested the person from staybazar who did my booking to arrange for the facilities which is there in the package or provide me some refund amount. but he did not listen to my issue & not supported in anyway.

Kamlesh Mishra

Posted on Jan 26, 2017

Me (Mr. Kamlesh Kumar Mishra ) stay in hotel Raghuvansi(T D College road, Olandganj, Jaunpur UP) checked in date 15th Nov-16 & checked out date is 19th Nov-16 with Mr. Samir Kumar Samal and hotel bill arises of Rs. 11777/- but hotel manager/counter manager swiped from my credit card of Rs.110777/- as on 19th Nov-16 excess the hotel bill amount of Rs. 99000/-. I have inform to Raghuvanshi hotel on 29th Nov-16 for the same and convey to him many time to return my excess money either over phone and email but hotel raghuvansi not returned requested you kindly do the needful regard.

Sarita Rojat

Posted on Jan 21, 2017

Below find the entire trail of mail. Its been a month we are following up for our refund of bad condition of travel bus provided by them by no response receiving from them. Its just not worth now to followup more with them as they are just going on lieing to us.. Request you to kindly help us on the same. For your quick reference below find details of it below of the mail sent to ABHIBUS- If there would be negative marking, I would prefer to go for that. I had complaint about the same issues on the same day I traveled. The seats were torned, there were all dirty mosquitoes all over the journey throughout and no precautions were taken. The seats at the same time were stinging very badly. The most horrible bus I ever traveled. This is really disgusting .They were also picking up and droping local passengers which is just not safe.Also the seats which were alloted to us in the bus were totally different from the one mentioned on tickets. No such seats were thereinthe bus 498337

Sweta Singh

Posted on Jan 14, 2017

Dear Sir, I had taken a travel package from Jukaso Journeys in the month of October 2016. Within three days i reverted that i want to withdraw my membership and want my refund back. They reverted me back that i will get the amount within 90 Days. Its been 2 and half month i have been following up with them for the refund but no responds from their side. Sir, my hard earned money worth rs/- 1 Lac is in stack. please help me out in getting it back.

Jitender Kamal

Posted on Jan 12, 2017

We wish to inform you that regarding our goibibo booking no HTLXYVPXMB for hotel Radisson shimla on 13.01.2017 check in & 14.01.2017 checkout & second booking no HTL7AMH7AT for hotel White Ridge shimla kufri on 14.01.2017 check in & 15.01.2017 check out in . We are your valuable customer we are always booked all my hotels & flights with goibibo with registerted our pnone number 9215650618 & 9215650621 . Now we want cancellation of our both hotels due to -5 degree temperature in shimla , all roads are blocked ,water supply stop & electricity not available for a one week . We have already informed goibibo team through contact no 9215650618 that we are going with our family so we have required all basic amenities in hotel but hotel team & goibibo team not confirm till date. We have registered complaint number 6994828 & 6993048 in your goibibo desk for prior 72 hours before but till time & till date there is no solution.

Dr RN Narahari

Posted on Jan 12, 2017

I had taken a package from M/s Trip factory vide ref Trip Confirmation Voucher for Booking TFN000S5E7I during 12-17 January 2017 at Andaman Islands. Paid a sum of Rs.70,000/- towards the package for 4 adults + 1 kid. However, we could make it because of Cyclone Vaardha, got stuck at Chennai as all the flights to Andamans were cancelled on 12-14 from Chennai. Now the Trip Factory refuses to refund money because of last minute cancellation. However, the cancellation is because of natural calamity. I appreciate early settlement of the issue please

Avijit Ghosh

Posted on Jan 07, 2017

Dear Sir/Madam I have purchased domestic flight ticket through Cleartrip against Trip ID : 16122422022 for Kolkata &#8594; Bangalore Fri, 17 Feb 2017 (Refundable) basis. Total Amount paid for the ticket including other charges Rs.11,478/-. Due to some emergency, I need to cancel the ticket and tried to cancel through Cleartrip. During cancellation found that Cleartrip will return onle Rs.1,416/- which is very very painful. Hence, requested you to look into the issue and intervain so that I can get my money back. Regards/Avijit

Huzefa Arif

Posted on Jan 06, 2017

I have taken a magic holiday package / membership in 2015 and start my payment in installment till one year and when in 2016 first time I was plan to avail the package i came to know about many hidden charges and clauses which was not told to us any time before selling the product and never mention in any document which was provided to us. The signature in the membership applicable also they had taken from us in blank form on the spot, stating that trust us whatever we have told you same thing is mention here, if you submit this application today then what we have explained you all those benefit you will get else you will not get any benefits. Once i came to know this fraud i cancelled my membership with them and now they are denying to pay us amount back. We have not avail a single rupee services from them. If anyone can help us to get our money back it will be great help.

Deepanshu Bansal

Posted on Jan 06, 2017

On 21-Oct-2016, we had been called at Jukaso IT suites, Gurgaon, were Mr. Nitin Alexander(branch manager), Mr. Salman(Sales Executive) discussed a 5 year membership plan with us and when we asked him for a day time to think over this, he told us to submit some token amount i.e. Rs 10000/- and the amount totally will be refunded back if we don't want to go further with the offer within 10 days. And next day, we just told him and dropped the mail also to cancel. But, after this they were not entertaining my request. From the past three and half months I am struggling on a regular basis with Mr. Nitin Alexander, Mr. Ashwin and Miss Payal, but they are not giving my money back. I never expect this type of trap from such an exteemed organization.

Aparajita Sharma

Posted on Jan 06, 2017

Round trip to USA was booked through Return from USA to India had a layover in CANADA for 10.5 hours.we called to confirm if we wd need a transit visa for Canada - we were told its not required.When we landed in US airport to board the flight - we were not allowed to board as we didnot have transit visa which was a requirement for Canada gave us the wrong information because of which we were denied boarding the flight booked by them. we had no option but to book another flight amounting to 92,000 INR for our return + we have ISD call bills for INR 30,000 due to calling up multipole times from USA to co-ordinate and follow up on the issue.They told us they will investigate the issue.Now we are not getting any response from them.Whenenver we call them the person is too biusy and we are told we will get a call back.We are not getting response from them.


Posted on Jan 05, 2017

I have taken holidays membership from Jukaso Journeys in the month of march 2016. within one week I request for cancellation as i found they have made false commitment in helping to book 5star category hotels during planning of holidays. As per their terms I should recieved the refund after 100 Working days after deducting there charges of Rs.5000. But till date I have not recieved the money back. I also visited 2 times to their head office in gurgaon, but they always say that cheque is not signed and they will contact me soon for handover the cheque. During visit to their office I feel that they are maiking false commitment from many members and looting our hard earned money. Please do necessary step against this company and help us to get our money back. Ms. Payal Khanna is the in-charge in head office who have given me commitments in written to refund the money.

Anoop kumar

Posted on Dec 31, 2016

My tour package was cancelled after a one day of arrival due to cyclone in andaman on 6.12.2016. is not refunding money for which services not availed afterwards. Only flight and one day expenses are used on 5.12.2016. Next 6.12.2016-10.12.2016 expenses are not used. They charged 64000 for 5 days tour including flights, hotels and they are denying

shuva mahato

Posted on Dec 30, 2016

complain for protik travels<address-khardah,rahara,haripukur(saibonroad)kol-700118>.I am booking tatkal ticket from protik travels for 2 passengers .He took total 2,400 rs,but fair ticket 1900 rs.he did the charge 500 rs,it is huge amount to take ..I have been deceived by Protik Travels..plz take any action for deceiving ..

Dr RN Narahari

Posted on Dec 29, 2016

Paid M/s Tripfactory ref TFN000S5E71 Rs.70,000/- towards Andaman package starting 12.12.2016. Due to "Vaardha Cyclone" the trip got cancelled as all flights got cancelled. However M/s Tripfactory refused to return the money

Prashant Agnihotri

Posted on Dec 27, 2016

I booked air ticket through Traveasy company located in Gurgaon. I have cancelled my tickets but company is not issuing my refund amount. I have sent multiple reminders as well

Abhijit Mandal

Posted on Dec 26, 2016

Subject: Lakshadweep Package of rs.52250/- booked from India Island Tourism but tickets not obtained and also money not refunded. Value: Rs.52250.00 I have booked Samudram package of Lakshadweep from 27th Nov,16 - 1st Dec,16 and paid full amount in the month of September,16 of Rs.52,250/- to the agency India Island Tourism via payumoney link provided by them.The fraud agency did not organize my trip and after repeated conversation over two months with P.Mariappan the owner of India Island Tourism, the money has not been refunded to me. Kindly take necessary steps so that I may get my money back. Agent details: Owner: P.Mariappan Website: Mobile No. 9500094193 / 9080000101 / 8033647941

Hiramani Tiwari

Posted on Dec 25, 2016

While booking flight on 30 sep 16 Lucknow to Delhi, transaction Rs 3715 settled through pg support bildesk for Yatra dot com But flight not booked due to link failure However Yatra dot com not making refund till date Transaction ref no confirmed by bill desk is as under GCBI 4791195709 payment confirmation by Bill desk Central Bank Of India ac number is 3543442098and Bank ref no is 62640275 YATRA /INB ------------------------------------ PLEASE REFUND THE AMOUNT URGENTLY.

Pradeep Krishnakumar

Posted on Dec 24, 2016

I contacted one Mr. Manish in Pune, who claimed to represent Shree Travels and agreed to help us transport four boxes from Pune to Ahmedabad on 18th Dec. He said he will transport it next morning, to send it to Ahmedabad on 20th Dec. However, the next 2-3 days he did not do it at all and each time, he would say that is going today. He would then give someone else's number and that number wont be reachable. Finally, we got a local tempo waala, whom we asked to go to his house, somehow manage to get our boxes back and send it out. This entire thing cost us 1200 extra right away. Beyond that, there was an exhibition in Ahmedabad, where our material was to be put for sale. A loss on that of 15000 in revenue, which is basically 10,000 in profit, which went down the drain because of this man. I would like to take action - pls help. His number is 9011146084. Online, it says that he is the owner of Goodluck Tours and Travels.

Joseph Baretto

Posted on Dec 22, 2016

Respected Sir/Madam, I'm reaching out to you to seek help to get a refund from a fraudulent travel agency called Neem Travels,208,A-Wing,Corporate Avenue,Next to Udyog Bhavan, Sonawala Road,Goregaon (East).Mumbai 63. We paid the agency Rs.10000 per person and made a booking for 6 people, so we paid them total Rs60000. We have the receipts of the payment and email conversations with the representative of the agency as proof as well. The booking was just an advance payment for a tentative travel plan in April 2017 to Europe. We did not request to book any hotels, flights or whatsoever. Now due to personal emergency we have to cancel the travel plan and requested the agency to give us a refund.They are refusing to pay the refund and threatening us that we can go to any govt. body for help and that will not affect them in anyway and will not give us a refund for our cancellation in full.Please help us as soon as possible.It is our hard earned money they are misusing and not returning us.

Ashutsoh Bose

Posted on Dec 16, 2016

Unethical practice by OYO to cheat the customer by alteration of date of stay in booked hotel different from the date requested in their confirmation letter. Further not refunding the booked amount upon cancellation as the relevant date is quite different and the error is not due to customer but due to problems with OYO website or otherwise for which I am not responsibl


Posted on Dec 15, 2016

I got cheated by JUKASO JOURNEYS. They made a call that you have won a voucher and take membership. I paid rs 42000/- through debit card, they did not provide me any accomodation when i need and also when want cancellation, they are not at all reachable. by searching internet i found lots n lots of complaints and horrible feedback. ITS COMPLETELY A BUSINESS OF MAKING MONEY BY FOOLING INNOCENT PEOPLE.

Amit Agarwal

Posted on Dec 07, 2016

Saurav Guhathakurta

Posted on Dec 05, 2016

Hi, I had booked a holiday package from Mumbai to Goa from 28th Dec 2016 to 2nd Jan 2017. I had paid an advance amount of Rs 20000 for the same. I was told of a hotel which was booked from 22nd to the 3rd (and not 2nd as I wanted). I phoned up the hotel and they said that the hotel was booked through which means I will have to pay at the hotel when I check in. Also there is a mandatory dinner package which has to be purchased which cost Rs4500 per person. I was not ready for all this and asked for cancellation of the trip. I have dropped in email after email and multiple phone calls but they are not refunding me the money. Please help

Lt Col T S Sarkar

Posted on Dec 05, 2016


Posted on Nov 29, 2016

Sir, I am Varun I have been cheated with false promises and I have taken a membership in the name of my parents (M Narsimlu & M Padma) .This is regarding my request concerning Membership cancellation and refund the charge I deposited of Rs.1,88,000(Through cash Rs.50,000 and two cheques of SBH BANK Rs.44,000 and Rs.94,000). Reference No: 0916-CVHYD-57090 Member No: CVHYD5TCLUB226736 Member Name: Mr MUNIPALLY NARSIMLU Inv. Dt: 26/09/2016 Address: Country Club Kool, #6-3-1219/A- 2nd Floor, Begumpet Hyderabad Hyderabad District Telangana India - 500016 I consented for the Country Club Membership in 26-09-2016, through the country club Begumpet Executive Malathi and Manager AIJAZ, and was told that this is a whole life membership I opt for and also assured on behalf of the Country Club that will not have to make any further payment apart from the sum of Rs. 1,88,000. I have been cheated with false promises.

Saurav Guhathakurta

Posted on Nov 28, 2016

Hi, I had booked a travel plan with TH Tiger Holidays for a trip to Goa between 29th Dec 2016 to 2nd Jan 2017. There was lack of clear information from the agency and I wanted to cancel the trip with them. I had paid them the first instalment of Rs 20,000 already. However, they are not refunding me any money now. I have mailed them for the refund but they are not responding. I have documentary evidence of all emails of correspondence including request for cancellation. But they are not responding any more. Can you please help me with this. I can provide further evidence to this in detail. Regards, Saurav

D Prasanna Kumar

Posted on Nov 25, 2016

SR holidays and tours located at visakhapatnam, he taken 1,37,000 rupess for exchanging into Thai currency. But he failed to change and given only 123000. he is not answeing my phn call. so please do the needful

sonal sharan

Posted on Nov 12, 2016

I booked a hotel through go ibibo..its worse electricity in water...even the bathroom shower is not running....whom i can approach for this complain.


Posted on Nov 04, 2016

I would like to bring your notice that, on 23/10/2016, I was booked the bus ticket (Ticket TIN no TJBM 76353874) from Bangalore to Chennai through Red Bus (KK Travels). My experience was very worst and i missed my important meeting at Chennai today. My bus time is 10.00 PM but up to 11.30 PM i was waited there at the service provider office from 9.30 PM I was not get any prompt communication from them Then I called customer service Red bus (080 - 39412345) and they discussed with the Service provider and requesting me to book the alternate bus 12.00 AM Then I was badly situated at the time and travelled by an another bus (Spent expensive cost) As a human just you think around 12.00 AM you will get the alternative??? Why we are booking the tickets through RED Bus???? The RED also get the revenue from us ???? Red is responsible for my keg-tick time at Bangalore bus stand???? Till now i have not received the ticket amount which was debited from my account.

Shivender Nageen

Posted on Nov 02, 2016

I have purchased 5 year membership of Jukaso Journey by paying partial amount of Rs. 46000 out of Rs. 70000 on date 23/02//2016, at Jukaso Hotel, Gurgaon. I cancelled the contract by sending cancellation Email on 25/02/2016 due to some misunderstanding with the Holiday plans. When I visited Jukaso Journey Office, Gurgaon they told me I will be receiving the amount after deducting Rs. 5000 + Taxes after 90 working days as per MAF rules and I agreed with them. After 90 working days around 20th June, they said refund process has been started and it will take around 1-2 weeks and I will get it by end of June. I waited till end of June when I contacted them again they said it will take another week and 1st week of July my cheque will be ready. When I again asked them they said my cheque is ready but I have to wait till it got signed for 2-3 days. Till today I didn't received my cheque Total 7 months past no clue of my money. Nobody answers phone. Please help to get my money back.


Posted on Nov 02, 2016

Sumit Bali

Posted on Nov 01, 2016

I have booked a ticket using makemytrip and the cost was 2670INR and for changing my date they are charging a cancellation charges of 2500 and additional charges for flight booking another 2500 while the ticket for new date 23rd Nov is only 2600. Please help me from these corporate goons who are looting people like anything.

Shamun KP

Posted on Oct 28, 2016

I have a claim against Qatar Airways whose office is at Le Meridien, Cochin. Despite several emails and the lawyer notice sent to them, they are not responding. I cannot afford to go to a court due to the financial problems and health issues. May I approach you to pursue my claims from this airline?

ankur mishra

Posted on Oct 28, 2016

Dear Sir today i am travelling by itercity travels from varodara to indore, because of dipawali seasion they are charging much more money even three times more than the normal charge.In our ticket it has been mentionsioned that arrival time as 10:15 and deparcher time 10:30 . so many passangers are waiting up to 1:00pm but still bus did not came. Like this so many travel agencies are thier who are taking advantage of this situation. please interven as soon as possible . Regards ankur mishra


Posted on Oct 25, 2016

Gargi Dev

Posted on Oct 24, 2016

Sikander Singh Bhatti

Posted on Oct 20, 2016

I had applied for Canadian Immigration through WWICS Consultants having their office at dlf court building sikanderpur on 9th Jan 2016 with the promise that my case would be processed within 7-8 months and i had paid them 172050 as their fees.But with the passage of time they had neither file my application nor inform us about our case.And instead they keep on suggesting that if your case is not processed we will send your file to another state Quebec with additional fees of 103500.But to my utter surprise that in august they told me that your file is not processed as there is lot of traffic at website and your case is not processed.So in this way i lost my 275550 and also the patience and my mental agony possed by the consultants.I had even applied for the refund but they are keep on saying that your application is sent to HO.Now i an fighting for my hard earned money from these fraudsters and i want to know that if you don't have any expertise why are you cheating people like us.


Posted on Oct 18, 2016

I have book a hotel in munnar with booking I'D.NH7101534583563. after 3 days when I contact MakeMyTrip they said the hotel denied for confirmation. Before these more more hotel confirmation has been rejected and MakeMyTrip was helpless to help his consumer. I sincerely do not belive MakeMyTrip coz they are giving false confirmation to customer and gulping our money. When we check in hotel they deny the booking and we are on road with Family... Guys it's a true incident so please don't trust MakeMyTrip

Vineetha Pradeep

Posted on Oct 07, 2016

Priority International Navi Mumbai has cheated us after recieving 81000/- promising accomadation in 5/3 star hotels in varoius tourist spots for 35days in a span of 5yrs.Anyone who can help us in this matter or anyone has similar experience from this company,please contact.

Prashant Pundhir

Posted on Oct 07, 2016

Yesterday we got a call from Jukaso IT from Ms. Disha, Mr. Anurag, Mr. Saransh and Mr. Deepak. They told us that you filled one coupon in Haldiram and you have been shortlisted for our free gift vouchers of stay and 1 scratch coupon of either Laptop, Smart Phone, PC Jewelers coupon or flipkart amazon voucher. And they assured us that we will take only 45 mins of yours and you need not to take any membership of yours, this is just promotional activity. And we reached there at 7 pm in the evening. First of all no one even bother to ask a glass of water. We just filled a form and wait there 25 minutes. Than a girl, her name was Bindu, she called us and start asking all our details like our profession, our family, how much frequent we travel and all personal details. after sitting with her for 2 hours we got to know that they are offering us the membership of Rs 85000 for 5 years. And at the end we clearly told them no we cant take this membership as this is our beyond budget but still the

vishal vala

Posted on Oct 04, 2016

hello, i have book my father package for paris from make my trip . and i thought that make my trip is big travel company and his all arrangement is all well and good . but after my father tell me all this thing i wont thing such . -on one came for airport pickup my father stand nearly 2hr and wating for pickup. but on one came . i contact my package assistant team they have no reply , they say i dont know anything. my father 160 euro spend for only for taxi for hotel. -next day as per my travel assistance team pickup point is near to hotel . but its too far from there they have not tell me anything about it . every day my father spend 50-60euro form hotel to pickup point . -hotel is too much bad . -your travel team supervisor name sushant goswami 9874421413 contact no . he dont have manner to talk first . and he is useless person he reject my calls always never use to talk with me. - now they are telling no refund will given -they making fool to us and not giving any answer help me

Benny Charles

Posted on Oct 04, 2016

I am not sure your forum is good for the public,even see to my compliant more than two years and others also suffering ,but you have not any steps against these culprits who have cheated general public.............Now we are trying to take these to media to give solutions.............I need urgent reply from your forum.

Rumit Thakkar

Posted on Sep 26, 2016

I was cheated by a reputed firm named M.I. Travels, apparently, someone named Rajat from the company (who's supposed to be one of the directors in the firm) had been following up regarding a flight booking. From Bom to Goa. After a long conversation, he somehow had me convinced that its a genuine company & post which i transferred funds to their account. After which, the number that he contacted me through went off, for days ... And now the company seems to be un-traceable. I've neither received the flight tickets nor any refund. Kindly, help .. I can provide the rest of the details like phone number, mails, bank transfer proof & everything required. I shall be obliged to receive a follow up, regarding the same.

Govind A N

Posted on Sep 24, 2016

I was cheated by Totto Tours And Travels, Andaman and Nicobar Islands. Had made an advance payment of Rs 35000. Then had to cancel the trip 1 month in advance. ( cancellation was done on 4Dec2015 for trip scheduled 7Jan2016 ). I have not yet received the refund amount promised. Mr Roy is supposed to head the team. They either don't pick the phone or give some senseless reason every time.

Shatabda Bhattacharya

Posted on Sep 23, 2016

Refund of cancel tour package is not given by Grand Eastern Holiday tour pvt Ltd. They promised to give the refund but not giving the fund. We have given advance of Rs 2300. Out of that 50% is refundable but not giving Rs 1150. GRAND EASTERN HOLIDAYS GUWAHATI OFFICE House No. 11, 1st Floor Chaturbhuj Path, Jayanagar Sixmile, Guwahati, Pin Code - 781022 Contact No: +91 99547 09412, +91 8474091536 REGISTERED OFFICE: M. G. Road, Marwari Patty, Opposite Vijaya Bank Nagaon, Assam - 782001 Contact No: +91 7002614124


Posted on Sep 17, 2016

Dear sir, we came on vocation in banglore and took travel agent next to railway station who was KSTDC certified but he provided us facilities completely different ,the hotel was all messed up with no hygiene, and he took from us 9500 rs for a tour in mysuru for private cab but Later he send us on a bus with other groups in a package which cost him like 2300rs and also refused to gave refund and made some worthless excuse saying there's strike of all small vehicle.... Where ther where cabs runing all over..... I'm never coming to banglore again


Posted on Sep 16, 2016

Dear Sir, I have booked a hotel ( Hotel Rekha) at Digha through goibibo from 2.9.16 to 6.9.16, paying Rs. 10685.00 including tax. According to the advertisement cancellation was free before 1st sep.16. Somehow I have to cancel the said booking on 30th Aug, 2016. Goibibo confirmed my cancellation and it showed refunded in the site. though actually the amount I pay has not been refunded in my concerned bank account till date. I have a lot of conversation with them and I mailed them several times by asking my refund amount, but they are stating some tricky policy. the booking ID was: HTLLQ8CYJ3. I want my money back for which I have not consumed and cancelled has been done within their mentioned date. Thanking you. Dr. Tarun Sengupta English Bazar Malda West Bengal 732101 Mobile no.: +91 7586927094


Posted on Sep 15, 2016

Complaint against Ticket Goose for ticket TG-PNR:TGEFMZ0YLJM I would like to log complaint against Ticket Goose (TG). TG booked ticket on by behalf without explaining me about the cacellation terms of that particular travel operator. Now I asked to cancel the ticket with TG, but there was a deduction of 60% of ticket fare. If TG would have explained me on the cancellation terms, I would have not opted for that travels. So I kindly request you to direct TG to settle my dispute

Anand Trivedi

Posted on Sep 15, 2016

Dear Sir, I have paid intially pay 13851/- but due to certain reason from your side booking of hotels are not done for KERALA PACKAGE. I have paid 2000/- railway tickets which I cancelled that you have to paid Paid me as soon as possible. My bank details: Account Number: For your refund This is my SBI account detail SBI A/C No: 20296713967 IFSC Code : SBIN0013553 My receipt for payment PayUmoney Dear Thank you for paying with PayUmoney. Your Payment has been successfully processed. Merchant Name: A1 JOURNEY PRIVATE LIMITED Order Amount: Rs 13851.00 Payment ID: 117116198 Merchant Order ID: TOURO7HEAVEN5934 Payment Summary Amount NET BANKING Rs 13851.0 Amount Paid Rs 13851.00 Payee Info Merchant Transaction Identifier TOURO7HEAVEN5934 You can view the transaction details anytime from PayUmoney dashboard. Go To Dashboard For any queries please contact us here PayUmoney RBL LinkedIn Twitter Faceb

Finance Group

Posted on Sep 15, 2016

Good day, Thanks to everyone who gave credibility to my Company in terms of funding records, Our aim or goal is to help people with Money at a low percentage of 3%. Hurry now and apply for a loan now. Contact us Email:


Posted on Sep 04, 2016

Complaint against Address : Yatra Travels 6th & 11th Floor, Tower B, Unitech Cyber Park, Sector 39, Gurgaon - 122001, Opposite HSBC Bank Yatra Ref. No. 010967162610. Yatra has forced me to buy travel insurance by ticking the travel insurance by default. I had not given my concurrence to buy travel insurance however it got added automatically. Yatra has cheated me by adding insurance without my concurrence. Please arrange to cancel the insurance and refund the insurance amount of Rs.249. Mails/phone calls sent to on this issue did not elicit any response. Screen shot showing the default addition of travel insurance is attached.

laxman more

Posted on Sep 03, 2016

I took OLA micro which is Rs. 6/km from Gorai Borivali to Poonam Nagar Jogeshwari east and OLA charged me Rs. 497 for 18 km. When I called to OLA customer care they said me that fares are higher than usuel. I booked for Rs 6 per km but they charged me Rs. 27/km. they have no transparency. OLA just making fool to people. take serious action against OLA.


Posted on Sep 01, 2016

To M.I Travels Pvt Ltd Rajat Monga / Rahul Monga | Sr. Executive-Dom/Inter B2B-Holidays Email|Direct Mobile: +91-8287618189,8744912717,8010170302 Tel:011 6099883 619,VishalTower-II, District Center, Janakpuri New delhi-110058 INDIA |PHILIPPINES | INDONESIA | SINGAPORE | BRAZIL | SOUTHAFRICA| HONGKONG Account Name: M.I Travels Pvt Ltd Bank Name: HDFC BANK Account Number: 50200007517366 IFSC Code: HDFC0001558 Bank Address: JANAKPURI, NEW DELHI- Dear Sir / Madam , Greeting From &#8203; M.I Travels Pvt Ltd Rajat Monga / Rahul Monga | Sr. Executive-Dom/Inter B2B-Holidays Email|Direct Mobile: +91-8287618189,8744912717,8010170302 Tel:011 6099883 619,VishalTower-II, District Center, Janakpuri New delhi-110058 INDIA |PHILIPPINES | INDONESIA | SINGAPORE | BRAZIL | SOUTHAFRICA| HONGKONG Account Name: M.I

mehul gohel

Posted on Aug 28, 2016

this is a cheater travels please do not booking your tour ticket this type of "DALAL"

Ashish Arora

Posted on Aug 23, 2016

Hi, I had taken membership from Journeys by Jukaso by paying rs.10000 on 6th August. But due to mislead information I asked them to cancel the membership on 7th Aug. It was told to me that I will get the full refund , just send an email to customer service. Now customer service people are saying that it will take 90 days to refund the money. I have not used any of there services. Kindly help me in getting my money back. It is time share company. My membership no.27132. Jukaso's address: MGF MALL, 1st floor, Saket.

Brajesh Maurya

Posted on Aug 21, 2016

Red bus charge me for AC semi sleeper bus , but the bus was not semi sleeper and conductor of the bus asked me to get down from the bus in midnight in nowhere on highway.

Vinay Menon

Posted on Aug 11, 2016

Booked a ticket in Golden Pearl travels, Bangalore for journey date 14th May 2016. They made me wait in highway till midnight 3am. They didn't service the bus on ticket date and not ready to pay compensation. No reply for phone calls, email, and returned the letter sent to the address mentioned in their official website.

Jeevan vasudev

Posted on Aug 10, 2016

this is to inform you that i had booked the 2 tickets from Chd to > > Srinagar > > > on 25th June for departure date of 29th June. in time of booking 2 time > > > payment was deducted but ticket was not issued against ref no is > > > BIL/000992369530/PGMIB-AIR-TICKET/AKBA85721652514, & 2nd ref no is > > > BIL/000992371016/PGMIB-AIR-TICKET//AKBA8572165251/ from my ICICI bank > > > account no 151501500289/ aganist above ref no i have not any ticket or money so do the needful urgently

sandeep funde

Posted on Aug 05, 2016

Global travel 2*1 non ac departure time was 7pm from sangamwadi pune but travel departed 7.45 pm on date 05 August Also every point 15 minute waited. Please take some action on that travel now. Thank you

Tanvi gala

Posted on Aug 03, 2016

cheating & Fraud done by Sunshine Tours & Travel, Komothe


Posted on Jul 29, 2016

Dear Sir, Myself Ranjan Roy from Kolkata. For some official tour I went patna and booked a room in Hotel Utsav. During check out we paid through my Andhra bank ATM card. It was successful as per bank. But hotel demanding that it was not credited their account. So they force us to pay by cash. We pair the same amount by cash. Till date they did not refund my money. Even did not confirm that status. Please help me to solve this problem. Regards, Ranjan Roy +91-9874402660

yogesh bhagwat

Posted on Jul 28, 2016

Abhay prasad

Posted on Jul 27, 2016

I have already submit complain dt on 24.07.16 but i cannot received any call or mail so i resend my complain

Abhay prasad

Posted on Jul 24, 2016

We were goning to sikkim trip booking through realway travel and i pay booking 100% amount on before going to sikkimg total 08 family amount to paid but the realway travel committed have not done so again realway travel committed by phone or mail for refund amount in working six day but we cannot received any amount till date.again we are total amount to pay in sikkim and we are complain to dairy entry to sikkim police so all reliveants documents to him so kindly please admit my case for refund our amount as soon as possible.thanks


Posted on Jul 20, 2016


Ravi Chandvania

Posted on Jul 19, 2016

To MAKEMYTRIP.COM .When my flight ticket's are refundable why am i getting charged 1400 per person per sector when i got the tickets for 1800 itself person.If you want to charge me then you have full rights to take the taxes and processing fee's but why extra when its a refundable ticket.I booked this flights because they were refundable and now suddenly you say that ill get charged 1400 per person per sector it means 2800rs per person for both way plz reply me asap so do get to know what action's can be taken ahead.

benny charles

Posted on Jul 16, 2016

My complaint is pending from you for long log time ,I am sending regularly mail to you but from your side no effect,still the comapany is making and cheating general us and sack them not to indulge any more

sushil krishn

Posted on Jul 07, 2016

I had a trip with Uber Cab on 29th June 2016, where Uber charged me Toll for City to Bangalore trip (120 rupees). But, as per the fact there is no toll to pay from City to Airport trip. I wrote a complain and tried to understand why thy charged for toll, Uber is not accepting this and they are forcing that Toll is applicable from City to Airport rides. I want to submit a complain about this and request for appropriate action to be taken. They don't provide any invoice also.


Posted on Jul 04, 2016

Dear All, Good afternoon I booked 2 two rooms for 5 days stay in Hotel pine spring ( Srinagar, Pahalgham, & Gulmarg) t during March'2015 for my family visit to Srinagar tour I paid Rs.45,000/- as booking advance to them. Unfortunately Our family could not come to Srinagar, I cancelled my booking and applied for refund of my booking amount. The Hotel Pine spring management not yet giving my booking amount. Since Feb'2015 I am keep on sending email to them, but they are not responding as well as not refundingmy money. Please help me to get my booking advance Rs.45,000/- from them Thanks and regards M Selvaraj

anil upadhyay

Posted on Jul 04, 2016

Dear sir,i anil upadhyay travelling to hydrabad for some official work. I book my ticket for hydrabad on mumbai to Hyderabad on 03/07/2016 are PNR: 197080, Seat No: 27L, Boarding: Soin (Hanuman Hotel) at 05:45 PM, Address: Citizen Travels Bus No: 572, Driver Name: jamal, Mobile: 8976015664 but unfortunately the bus breakdown at near by khalapur. Sir when we contacted the owner,his behavior is very ruthless, his way of taking to passanger is not good.when we contacted with police and their co-opration, he pick up the phone and promise to arrange some vehical but he faild. For his careless behaviour we can not reach our destination on time and we loose lots of money and trust.i lost my upcoming interview for new co. I claim approx 7. 00 lacs for him. Thanks Anil

Ajit Kumar Jaiswal

Posted on Jul 03, 2016

I had booked 2 rooms in Hotel Park Prime, Durgapur, a 3 star property for 24th to 26th June 2016 through , Bangalore and credited Rs 9314/ to their Bank Account. Later on 24th June they changed the accommodation to a guest house / Service Apartments , a non star property and 7.5 km away from original Hotel location contrary to their own " Hotel policy". After reaching the guest house and finding it's locaton and stinking rooms , have refused to check in and arranged on our own different Hotel for 24th to 26th June. Now have refused to refund entire booking amount.

shivanand nath

Posted on Jul 01, 2016

Greetings I had done a booking for my son Akshay Kumar age 21 dt 14th july 2016 from New Delhi to Dhanbad class I AC by SDAH Durronto Express through yatr website. I request you to cancel the tickets and refund my money Rs 4438 and again Rs 4438 which was done by SBI Debit card. In message I received the Id txn#617917500058 and txn#617917489427.I had written for the refund of money to irctc also and they have provided me ticket ID #3616617.USER ID -------- ashok30 DATE OF BOOKING------------- 27/6/2016 DATE OF JOURNEY-------------14/7/2016 TRANSACTION ID----------------ashok30 I received the Id txn#617917500058 and txn#617917489427.I had written for the refund of money to irctc also and they have provided me ticket ID #3616617. EMAILID OF TRAIVELLARS NAME------------AKSHAY KUMAR TRAVELLER AGE----------------------21 TRAIN NAME-----------------------------SDAH DURRANTO EXP DEPARTURE STATION-------------NEW DELHI ARRIVAL STATI


Posted on Jul 01, 2016

In response to group booking request I received mail on 27.5.2016 from YATRA informing cost of airfare Rs.189000/- which was paid on 27.5.2016 itself, but the YATRA booked tickets only on 30.5.2016 for Rs.149000/- and thus excess Rs.49000/- has been collected and now not replying to my e-mails for refund request

devender S Bisht

Posted on Jun 30, 2016

This is to bring in your kind attention towards the LADDHAK package provided by the COX and KING from 21st of June to 28th June - 2016. I am really dissatisfied by the services provided by the COX and KING and the same I have mentioned on the feedback form. Starting from the day I have booked the package to the departure date I have faced N number of problems from the COX and KING. I am really surprised by the way COX and KING employees has shown such a unprofessional behavior. Sir/Madam you are face of COX and KING for the customer and the way you provided the services is really disappointing. Now coming to the problem I have faced with you guys. I have to enquire the COX and KING for the payment and voucher. You have never fulfilled your commitment. I received the voucher and tickets a day prior to the departure but as per your mail you have to send the voucher 7 days before and flight tickets 3 day prior to the departure. Thus it was very well not clear to me whether I have a confirm booking or not. This let me for sudden preparation for the LADDHAK and I have to take a day's off for the preparation. When I reached the LADDHAK and transferred to the hotel "HILLS VIEW". I was shocked o see the hotel. The rooms are very small and dirty. Moreover a big window at the side covering the whole bed. As per me(Since I am a Engineer) the design is not adequate as one has to open the window for the air ventilation. but you cannot do so as this will hamper the privacy. At the time of booking it was said that the rooms will be as per COX and KING standard. Now is that the COX and KING standard? The food provided by the hotel was pathetic and we survived mainly on the soup provided as it was the only thing that was edible. We have taken mostly of our food outside the hotel in spite of the fact that we have booked for the breakfast, lunch & dinner from the COX and KING. On last day I got to know about the kitchen the HILLS VIEW was preparing the food. After that I went to the kitchen and was really stunned to see the kitchen. The utensils used are full back and I feel they are not washed. The chef has cold and cough. When we inquired he said he was suffering from the same since 3 weeks. There are two sinks in the kitchen one is used for the utensils and chef is cleaning his nose and putting his sputum in the same sink. That was the most shocking thing for me. The same has been mentioned in the feedback form of one of co passenger. Then we are transferred to other places in the Tempo traveller but the tempo traveller has broke twice on the way. So a total delay of 2 hour and more over the authority appointed by the COX and KING has to verify the vehicle. The COX and KING appointed authority does not checked the vehicle and risked our life on the dangerous ways. The kitchen condition of the PANGONG tent are same too. The Food is prepared and utensils and washed are on the same place.

Neeraj Choudhary

Posted on Jun 27, 2016

I have travelled from Raipur to Pune on 1st may 2016 by Mahindra Travels Raipur from 4 PM bus. The bus was spare bus and they have taken full charges i.e. almost 2000 INR which is not at all deserving as bus was not having bedding , not having TV , AC was damaged and bus has also very bad health . I have made complaint several times to refund some of the amount but they used to say YES and no further action has been taken . Now I want all the passengers should get refund .

Raghavendra R K

Posted on Jun 27, 2016

To Syndicate Drivers , Bilekahalli. Deificiency in service leading to non payment of deposit amount

Mayank Jain

Posted on Jun 27, 2016

Really bad experience..... All due to some miscommunication between driver and tour operatives Driver Did not covered the mentioned itineries . Tour operatives Demanded extra money for the special requests made by me before planning thd itineries People here are not courteous and blame the traveller for all there faults Really had a sour experience of kerala Worst mistake of my life Too many problems i faced 1 .driver said he'd cover athirapilly waterfalls but he did not. Said he'd cover on the last day but on the last day he denied saying its very far from kochi 2. We had to call the tour operative now and then and fight our way for the plsnned services. Like due to miscommunication between tour executive and driver we reached munnar early and hotel people denied checkin- i had to wait and make calls for 1 hour before they allowed check in. 3 .tea mueseum in munnar ( closed on monday ) when asked by driver to visit on sunday he didnot covered. Said he'll go on monday when we ca

subodh kumar kendurkar

Posted on Jun 23, 2016

my case is registered with gwalior forum on no cc/194/2016. at gwalio i was meet in office so many times and solve all req formalities but cant recd any information about dates from forum till 20/6/2016 but this day i have recd a letter about disposed of my case without any information to attend in court a miracle also i got a message for same on dated 22/6/2016 about disposed off my case and letter which is cent me no is 440 dated 10/6/2016 and address to mr subodh kumar kushwah but add is same it is a blunder mistake make by forum in my case so pl call a clarification for the same and show me any postal receipt for making correspondences about my case.and pl reply me of my R T I applicatipon in time thanks n regards subodh kendurkar


Posted on Jun 23, 2016



Posted on Jun 17, 2016

In response to domestic holiday web query including airfare for our family group in May, 2016 @YATRA, mail seeking details was received on 23.5.2016 and replied to. On 25.5.2016 package was received and negotiated and confirmed. YATRA had requirement of 25% of the package cost to book, but the YATRA executive telephonically informed that package is going to be revised up-ward asked for at least Rs.25000/- to save the same and at his advice paid Rs.25000/- through Credit card. On 26.5.2016 there was change in group and date of journey and meanwhile executive again asked Rs.10000/- and I paid through Credit card and mailed YATRA to put on hold my confirmation. On 27.5.2016 final group detail and date of journey was mailed to the YATRA and I received return mail informing cost of airfare Rs.189000/- and asked for balance Rs.154000/- which was CASH deposited. However, YATRA booked the tickets on 30.5.2016, and not on 27.5.2016 at Rs.149000/-. Thus, Rs.49000/- has been excess collected.

Freddie Denis Pinto

Posted on Jun 15, 2016

I had Booked a Kashmir Trip for 6N & & Days through V Plan Entertainments. The Services included Flight Tickets, Hotel transfers, Accomodation & Food etc. After taking 55000/- advance, They told me to go by train, while retaining the same package cost.When i told them I am not ready to go by train, they refused to Refund my amount. Freddie Pinto 9545859625


Posted on Jun 15, 2016

I booked Hotel on after checkout hotel is refused to give bill as I have booked through makemytrip and makemytrip is providing invoice without any tax breakup, because of this iam unable get reimbursement of tax part from my company.

Karun Jain

Posted on Jun 12, 2016

I with my wife joined the membership of Jukaso Journeys in Dec'15 . But lately within 8 days due to some feedback I made a request to cancel the membership. I put up a mail for the cancellation of the same and demanded the refund of the membership fees . As per the contract I was to receive the refund amount within 60 days from the cancellation date which is by end of Feb' 16. Since then we both have given numerous calls, endless emails and also I visited their office but we haven't received our refund yet. Frustated with this along with height of customer patience, I need to proceed with legal procedure.I would demand them the complete reversal of the amount, without any deduction along with interest amount accrued due to late payment as well as customer harassment. Their team has been saying since last 6 months that your refund is under progress and we will revert at the earliest. Please advice and assist us in this matter.

Pradeep ladva

Posted on Jun 06, 2016

Sahara Residency Hotel is the worst hotel in mysore i have come across all these days. Really to say other hotels are best inn mysore for whatever here we have facing a lot of difficulties for food hot water tv and other room cleaning etc. Not good and not neat as per your rules and regulations i felt very bad by paying the higher amount for 2 people in room no. 206 very bad hotel compared to other hotels in Mysore. Please look into this matter and avail customers neatly and clearly. Not good one person is rude in reception as he is a well occupant in this hotel. I felt very bad when he spoke to me very badly an rudely. Next time if anyone visits your hotel i am ready to tell to them that dont go to Sahara Residency as the office and room boys are not at all cooperative and very slow in whatever matters we tell to them. In night time one reception will be there he is really to say very harsh to the customers and not clear in speaking as if he speaks on his own world and he

jatin sharma

Posted on Jun 06, 2016

As i was submitted my Korea Visitor Visa application through your company (Soby travels) and i was given my personal documents (Old Passport/New passport and all my relevant documents)on your faith of security of my personal documents. My Both passport was traveled with hong-kong with visa slips attached on passports,My old passport having visa slips attached with stapler that is still having on passport , but my new passport was also attached with hong-kong visa slips with stapler ,but that is not attached now when i got my passport and same time i called to Mr. Rajneesh and he accepted when he was received visa slips were attached , then i said may be embassy removed, he said no embassy cant do that,Then i said then where you lost my Visa slips, he said i dont know,, THIS WAS THE REPLY.... these slips are lost by your company and responsible person was MR. Rajnish to whome i send my all documents and he confirm me after receiving passports and also confirmed about visa slips attach

Rahul Sen

Posted on May 30, 2016

madhu challapalli

Posted on May 28, 2016

Hi Sir, My Name is Madhu Ch.I Stay near JNTU , Hyderabad. I was cheated by Country Vacations , Begumpet , Hyderabad with false commitments. They have taken 2,80,000 rs as the membership fees and Plot allotment. when i tried to book reservation using the membership i came to know that the commitments before purchasing membership by Executive & Manager are false and cheated me. Country vacations is not providing any services as promised.I am mentioning the cause below with full details how they have approached On 26 March 2016 I have been called for collecting a gift saying that I am selected in in lucky draw (for country vacation 25 year celebration).Before giving the gift country club asked us to spend some time for their company presentation. They have started their country vacation presentation at Amrutha Castle , Begumpet,Hyderabad and said I am one of the 5 members selected in 25000 people and attracted us to take a membership in country club and country vacations by promising

Anurag Jain

Posted on May 23, 2016

I took the 3 year tour plan package from Destinations India. But when I went to their office address the company seems closed. I have not taken the benefit of that package. I have been charged 28000.00 for three years. July 7,2016 3 years going to complete. There office address is : #32 2nd floor, Castle Street, Ashoknagar, Bangalore-560025 Please help me to resolve this problem.


Posted on May 19, 2016

I had booked rooms in Gangtok and Darjeelings throgh Booking iDs are BOOKING ID: 878998-5160-1463331348 BOOKING ID: 878998-9454-1461248643 BOOKING ID: 878998-12732-1461691564 BOOKING ID: 878998-11968-1462092692 BOOKING ID: 878998-13954-1462088819. They cancelled the bookings after accepting the payments. They have also closed their contact numbers +(91)-44-46946000, 65623300. They also not refunded against the cancelled bookings.

Harishkumar Sharma

Posted on May 18, 2016

They also cheated me. Not picking up the phones and not replaying to my mail. Can you please advise how to do the legal actions against them.


Posted on May 18, 2016

Reference: BOOKING ID IN1601B8S064915 in the name of Pratik Sampat with I had booked my Kerala trip with makemytrip but due to some unforeseen circumstances the same had to be cancelled on 26.02.16 and the money was due to be refunded within 3 days. But the same was not refunded on time. I was continuously after them for the refund and i had called them 8-10 times and mailed them twice but the company chose not to reply to my mails. Even on the call they could not provide the status of my refund. Every time i call them up they say that their system is down. After all the pain the amount was finally refunded after 15days. I therefore asked for a compensation but they did not grant the same. I request you to direct the company to pay the compensation of Rs. 1Lakh for all the pain that i had to undergo to get my money back.

Garima Malik

Posted on May 11, 2016

I booked hotel accommodation for Srinagar in December through Travel agent name Paxtarea. he booked hotels and we paid booking amount of 24000, after 3 days we cancelled booking for some mis happening and we asked for refund he said its in process, we sent many reminders through mails and calls he said its in process.. now from last 1.5 month his number 01142484959, 9211144418 is not in use and we went to his office in pitampura but some persons said that his office has been closed now. We are following him from very long time for refund but facing lot of issues.

Sandeep Ladwa

Posted on May 11, 2016

Hi, I would like to raise a complaint and claim against Grace India Tours in Dehli, they have not provided the service and tour promised in Feb 2015, they changed the terms of the contract substantially and refused to speak with us, communicate in anyway. We are looking to file a claim in the consumer forum. Can you help?

krishan nandwani

Posted on May 10, 2016

Booked trip for ganga sagar for 16/1/16 paid the amount organizer SHRI GANESHAN TOUR AND TRAVELLAR (DIPAK BHAI JARIWALA) KOTASFIL ROAD SURAT ph.9879710505 ORAGANIZER CANCELLED THE TRIP TWO DAYS BEFORE THE due to his family problem.he promised to refund the amount soon But till today after 5 months he did not give me amount rs.30000/- inspiteof so many phone call and office visit now he blocked my phone no. He neither refuse nor refund. I request sir,give pressure to him.and interfear the matter.otherwise travellar comunity will dicredit,disgrace.due some cheater and dhokebaz travellers. Complain against. ...SHRI GANESHAN TOUR AND TRAVELLER (Dipak bhai jariwala)ph. No.9879710505.kotasfil road surat


Posted on May 10, 2016



Posted on May 09, 2016

Dear Sir, FANTASY TRAVELS , NEW DELHI is a bigone cheater as they are taking tour package amounts from customers aswell not providing any tour also they are not refunding amount also. since a lot of comsumers are facing this problem as this tour operator is totally fraud aswell making shame to remaining genuine tour operators. sir please take a serious legal action against such corrupt & fraud agent ! Sir please look into matter as many customers are cheated by this company as his mentioned address is not also genuine, details are : Fantasy travels h-127, pocket a3, T/f mayur vihar phase-iii, New delhi, india. 0120-6534333 / 6534666 / 6888942 / 6888943 Mail: info@fantasytravels.Co.In phone: support/complaint/feedback: 0120-6534333 web: www.Fantasytravels.Co.In mail: info@fantasytravels.Co.In

Nilesh Pachpande

Posted on Apr 30, 2016

Low service provided for higher costs taken.


Posted on Apr 30, 2016

Dear Sir, I was booked flight ticket throw Akbar travels agencies online ticket purchased my family supposed to travel on 11-Dec-2015 due to Chennai was flooding and closed airport up to Dec-6-2015 there is situation not normal so I would like cancel trip already I was inquired throw PVT agencies mail due to reason I want cancel the ticket they revert mail mention cancel fees very high , meanwhile Doha Gulf air office inquired cancellation fees only 57 USD both way , Consequently, I cancelled my trip informing in your office. I would therefore, like to insist for the refund on the said unused Airline Ticket. My booking details : Doha to Chennai Ref: CFEQFM Chennai to Doha Ref: XDZTTH Passenger name: PRADEEPA PACHIYAPPAN MST: SARVESH NARAYANAN BASKAR MIS: SADHIKA SHREE BASKAR In this context, I shall highly appreciate if you kindly arrange the refund rather at the earliest possible time. Thank you


Posted on Apr 30, 2016

I booked indigo flight ticket from online travel CLEARTRIP. Later i rescheduled the flight for which cleartrip charged me amendment charges plus fair difference. Meanwhile i received email from indigo stating refund amount of rs 4305 as my previous flight was cancelled. Email also stated that to contact travel agency for refund amount. Even after repeatedly contacting cleartrip via e mail for refund i have not received any refund and they are refusing for the refund.


Posted on Apr 24, 2016



Posted on Apr 19, 2016

i have not used my holiday voucher and its about to expire now. i request the company to extend this voucher as i was pregnant and not able to use that voucher they denied and not cooperate with me. my money is wasted at the time of sale the sales person said it is valid till August 2016, but at the time of booking they denied and said voucher is valid till only may 2016. i am not happy with that. i want either they give me booking or give my money back.

Anil Kumar

Posted on Apr 19, 2016

I have made a booking on 22.02.2016 for Bangkok with TripFactory ( and at the time of booking I have paid the 25 % (28046 Rs) of the total trip cost.Due to some unavoidable circumstances I have to cancel my trip and I have raised the cancellation request with TripFactory team on 18.03.2016. After multiple followups with TripFactory team I got the trip cancellation confirmation on 23.03.2016 with refundable amount of 15370. But I didn't received the amount till 18.04.2016.On the multiple followup with TripFactory team I got the the confirmation that they are refunding only 4366 Rs, I have requested trip factory about the any supported document as travel itinerary about the deducted amount but they failed to do so.


Posted on Apr 15, 2016

Binesh Kumar

Posted on Apr 13, 2016

Hi Sir, I booked my honeymoon trip with Makemytrip. My flight got missed by poor customer service of Makemytrip and they have taken Airport transfer again but nobody came to pick. The hotel room was not given as per the initial discussion. After complaint to Makemytrip nobody is responding to mails and calls. Please help. Regards, Binesh


Posted on Apr 10, 2016

I booked a Bus on Marriage ceremony of Son on 29/01/2016. I have given him the total amount of RS11,500/-but he did not gave the Service. He returned Rs 7000/- but RS 4500/- did not returned


Posted on Apr 10, 2016

The travel agency has booked my air ticket from Cochin to Bali via Singapore...I paid the full amount(Rs.33000) they asked after booking.But when I reached the airport I was asked to pay extra 3800.In return also I was asked to pay same amount compulsory in airport (Total Rs.8000 approximately).The agent mail me the ticket and gave confirmation through watzzup that I have to pay final amount Rs.33000.It was due to the negligence of this agency I was to pay this extra amount.It would have been avoided if this agency would have clearly read the airline policies.I informed regarding this to the agency after coming back from Bali on 14 March.When I chat with one of the partner(Mr.Sreejith) of this agency who is abroad he says his partner(Mr.Biju) who is in India will call or come & meet me. Biju didn't call me & When I tried calling him he is not even picking my call.Till now nobody has called or met me.This is a case of cheating.They offer low fare during booking & passenger suffer.Help

Mohd Firoz

Posted on Apr 08, 2016

I have taken a package from Jukaso Inn Sunder Nagar. on dated 16th November 2015 and i cancelled in on 19th November 2015. till date i didn't get my refund... refund amount approx 50,000/- i have mailed many time called many time always received same response under process. even guys not replied mails.... i'll tried with sales person Mr.Dhananjay,,, he always said that i am in meeting confirm you later... kindly do needful help me to get my refund from Jukaso Fraud company

dinesh mishra

Posted on Apr 05, 2016

Harassment being caused to me by SAI TRAVELS and MAKE MY TRIP. Dear Sir/Madam. Please treat this mail as my grievance/complaint pertaining to MAKE MY TRIP and SAI TRAVELS Bad service and Hospitality and I request you to address my grievance immediately. I am approaching you by way of this mercy petition to save me from the harassment being caused to me by Make my trip and Sai travels, I booked 2 tickets on 31/03/2016 booking id is are below 1st delhi to phagwara - NU27013968907282, Date 02/04/2016, operator - hill travels, Time - 10:00pm VOLVO LUXURY PUSHBACK VOLVO. 2nd phagwara to delhi- NU27013968907844 (2 person). Date 03/04/2016, operator - Sai travels, Time - 11:45pm VOLVO LUXURY PUSHBACK VOLVO. Sai travels are doing fraud with customer to earn extra money. I did not get any problem while visiting from delhi to phagwara (from hill travels) but on my 2nd booking (from sai travells) phagwara to delhi, 2nd time i got the same issue. I got a call from Mr. Vinay 9888033138

Phalguni Kar

Posted on Apr 02, 2016

We booked a fully paid trip to Kerala with MakeMyTrip refer booking ID IN1512B7S224934 from 12th March to 19th March 2016. On 14th March 2016 hotel Grand Thekkady was booked for our stay in Thekkady as per hotel service vouchar no. NH8108715024268 but hotel authority declined to provide us with an accomodation. Inspite of fully paid package booking we had to make a booking in another hotel in Thekkady on 14th March 2016 with additional payment for the room. We expected reimbursement of my additional expences from MakeMyTrip but they refused the same. Kindly advice our further necessary action.

Tejas Chandarana

Posted on Mar 31, 2016

I have booked Honeymoon Tour for 24 April 2016 and all of sudden my booking is transferred to family tour without paying me any compensation. I have asked to make book my Honeymoon Package with Kesari or some other tour as i am going for honey moon and not family picnic.

JItendra Gupta

Posted on Mar 31, 2016

I have not received any gifts from . they are making fraud and fooling peoples in the name of happy hour and samsung S6 as a gift.i bought on 29/01/2016 and still from last 2 months waiting for gifts. No one received the same and they are shameless making new excuses daily.

Gnaneshwar Kakde

Posted on Mar 28, 2016

I had specifically stated that last seat was not acceptable. They confirmed that they would manage a suitable seat but not the back seat. The deal was based on clear understanding that bookings will be by Volvo bus. Purpose of this was to ensure a comfortable journey. Their mail also states that the return tickets are for Volvo and that seat nos 29&30 are booked. Bus provided fell short of even being an equivalent of Volvo and was in bad condition. Seats that were finally given were the last row seats and that too by force when a rough guy arrived to force us out of the allocated seats. Their guys behaved like goons and threatned to push us out of the bus. In fact Six people were booked for the same two seats. It was in fact a co-passenger, looking at my plight who helmed to move a row ahead and in that bus that back seat did a lot of physical damage to my knee. Guys in Delhi were only promising to do something but did nothing. Knowing that they had not booked a Volvo and still sen

Abhinav Gupta

Posted on Mar 18, 2016

Maureen Fernandes

Posted on Mar 11, 2016

Unnecessary delay on behalf of the travel agency, in refund of cancellation penalty waived by the airlines for a medical emergency


Posted on Mar 09, 2016



Posted on Mar 03, 2016

i have chitted by journey by jukaso.they are not refunding my amt rs18750/

Balinder SIngh

Posted on Mar 03, 2016

i booked my ticket through redbus. due to haryana aggitation, i got a call from the service provider(Sai tours and travel). that they will be charging some extra amount as the bus will reroute via some other place. i asked them to cancel my ticket as i don't want to travel extra miles(some 100-200 km extra). they did not canceled the ticket and now redbus says that the tour operator is not ready to reinburse the ticket amount.

Jenny T S

Posted on Mar 01, 2016

While I was travelling by train from Angamaly to Calicut on 27/02/16 with ticket no. A07818988, Window shutter fell down to my finger. After 10 minutes, i lose my orientation. I was admitted in a hospital by co-passengers. Two fingers are fractured and nail was removed. And 3 week rest is suggested by the doctor. I am the bread winner in my family. I have Father, Mother, Wife and a kid. Necessary action may be taken for compensation of the same.

subhrita V Jain

Posted on Feb 25, 2016

In Nov 2015, My aunt Mrs Manjula jain had done booking of tour package through The Puthedan Holidays, Bangalore for 7nights/8 days (stay n travel) from 10thfeb 16 - 17th feb 16. Total of 5 places to be visted in Kerala. Munnar, Thekkady, Kanyakumari, kovalam and Alleppy. The travel consultant Mr Ronald promised 3-4 star hotel accomodation and failed to give the promised hotels. During the travel time the Agent did not entertain calls leaving the passengers stranded in Kovalam. The pax had to seek police help to get the required accomodation. The agent gave booking in lower grade Shabby hotel. The passengers travelling were all senior citizens aged 65-72. They had to go through the stress in every tourist place. We have confirmation emails about the hotel bookings. We demand full compensation of the tour cost for the stress caused to the senior citizens. Kindly let us know the details required to support the claim.

Shveta Aggarwal

Posted on Feb 23, 2016

Myself shveta . This company named as Jukaso Holidays had done a fraud with us. The guys working in this comapny named Sandeep Sharma & Baljinder Singh had called me & my husband at Apha One mall & explained the tour. But they had hidden lot of things which were supposed to be there in the package. When we refused to accept the package these people came at our place & tried to convince us by saying that we can get the package of 36000 & avail the same facilities of 1,25,000/- package. He did not explainde fully & took the cheque of 38000/- from us. now we receive the calls from customer care lots of time for paying the full amount. I want that some actions should be initiated on those two guys& my money should be refunded back as this is totally a fraud case & a cheating case with the customers.

Deepak Kumar

Posted on Feb 17, 2016

False selling by Mr Sandeep & Mr. Baljinder Singh by calling the customers @ alpha one mall & not standing according to the commitments.Paid 38000 to them for the package as told by them but later on came to know that there is no such package for rs.38000. I really want to complaint against this particular guys and the company Jukaso who had made false commitments. I want the payment back otherwise a case will be filed against these two guys & the company & put it in court.Request to take note of this & help us in receiving back the money.

vishal jetha

Posted on Feb 17, 2016

Hi Team, Booking ID: IN1406B0S197688-B2C-OFF-Hotel Domestic Date of Booking: 30/06/2014 04.09 PM E-Mail ID: (My Bhabi's Email ID) Contact Number: 9941199390 Amount Charged: 61000/- Contact Number (Provided at the time of Booking):9841078915 Please find the detailed email regarding the stay at Shimla, Kullu, Manali Shimla - Hotel Details NH810906355116 Hotel Name Galleu Hill Resort 1. Worst room ever possible in Shimla for Deluxe room. 2. Veg Food, No tandoor items were served for dinner. worst for a vegetarian 3. Rooms and flies and butterflies flying around. 4. Bathrooms were very uncomfortable for any one to stay and pass by. 5. No Wi-Fi Connectivity. 6. Hotel was under construction even Pictures attached Kullu: Hotel Details NH810906355114 Hotel Name Himalayan Hamlet Resort 1. Deluxe room was like burnt with wires hanging around 2. Veg Food, No tandoor items was served for dinner, worst for a vegetarian 3. Rooms and flies and butter

Sakina Hasan Kachwala

Posted on Feb 12, 2016

I, Sakina Hasan Kachwala, come across with Proprietor Mr. Dinesh Jagtapkar of Siddhant Travels at Jogeshwari. He convinced us i.e myself and my husband to invest in the car in his company and he will pay monthly rent of Rs. 14000/-. We agreed and some how we arranged for money and gave him Rs. 3,15,000/- for one Car. Like wise we gave him approximately 10 lacs in the year 2011-2012 for 3 cars and he made two agreements. between us one for sale of the car and another for purchase of car on hire for that he will pay monthly Rs. 14000/- for 5 years and after the car will became of ours. First six months he gave money on time and after that he promised several times but did not pay. My husband is a cancer patient and he is unemployed. Please let me know what i can do for this

Prabhat Kumar

Posted on Feb 12, 2016

Dear Sir, I and my wife were given misleading presentation about the company (Global Connect Holidays at Bavdhan, Pune) and membership (ID# GCH01490) on 3rd Feb. 2 days later, after receiving the membership id, we found that service offered is not documented well. Even agreement document is NOT valid and some members were against. We reached the representatives of the company immediately on 6th Feb and drafted first mail to return the service agreement and finally we tried on 9th Feb. Every-time they refused to refund our net amount that is 85000 INR. At the same time, we have got some medical requirements for relatives and we value our money more on socio-medical terms and we consistently asked merchant to return our money and settle the agreement (which is itself void). Expecting justice where NOT a single byte of a sold good is consumed and methodology used to sell the product was over tempting and fraudulent in nature. Thank you team, Prabhat Kumar & Suman

saibal sett

Posted on Feb 03, 2016


Posted on Jan 31, 2016

i want to launch a complain against

hasan mirchandani

Posted on Jan 30, 2016

i had done a booking for mumbai nagpur flight at 7.17 am through for which i paid Rs 8130. I received an email stating i would receive my e tickets in the next 3 hrs or i would receive a call. when i called at about 10 am i was informed the tickets could not be issued due to hike in price & would have to pay 6000 more. I refused. On speaking to the supervisor, she informed would be able to reduce the amount to Rs 3000. I did not agree and asked for a refund. I could not go to attend the funeral and i feel cheated by Please advise

Yash Pal Malhotra

Posted on Jan 30, 2016

I booked a round-trip air ticket (Delhi-Port Blair) online through (Ref.No.300116F14212) on 30/01/2015. I paid full amount Rs.24782 through net banking.Immediately after the money was credited to yatra's a/c, I received an SMS that my ticket is not booked & that my money will be refunded after 7 days. I called up their customer care and asked that why electronic transfer of money should take 7 days? I was told that the money has already been refunded & the delay of 7 days is from my banker's side. when i asked for the Reference No. of refund transaction, they refused to give me that Ref. No. which clearly meant that the company was lying that it had refunded my money.A Ref. No. is immediately created as soon as an electronic tranfer is done. This a clear case of fraud of keeping someone's money for seven days in company a/c, earning interest on it. Just imagine how much public money this company would be using for its own purpose by keeping customers money for 7 days.

nipula sanjay shah

Posted on Jan 29, 2016

Booking is done ...full payment is taken at the same time I rec.mail of conformation of my booking with all itinerary. after 10 Minuit I rec call from your side that the seat is not on that rate,, you have only 2 seat in that rate.after my argument your person told me that the rate is increase...this is cheating when ever my payment is taken you are liable to allot me PNR ONLY.this is done by While doing booking you take payment and allot ticket. but in my case mistake is your & you reject my booking SO GIVE ME MY AMOUNT AT THE SAME TIME .DO NOT RIGHT TO HAVE WITH YOU FOR NEXT 72 HOURS

Ganeshkumar Sheelvant

Posted on Jan 28, 2016

Hi, This is regarding (Bellary). I had booked tickets through online, booked 33 tickets (TICKET NUM - 254742,254751,254756,254760,255036) . Date on Journey - 22 Dec 9.30PM. *** Here when i booked the bus it was a 39 seater bus. But on that day they sent a 32 seater bus this was not fair. And at the same time they have booked 1 seat from there end also. So the problem is i have to get a refund of 2000 rs for 2 tickets as they sent 32 seater bus and and booked 1 ticket from their end which resulted in unfair policy. I have been contacting Owner for a month now - Phone number - 8277525208 , 895111522 , 9845735818. contacted them no one is giving proper response and ignoring my calls. Please take a strict action they have been doing this fraud from long time. I visited bellary also they din give me the refund. Regards, Ganesh 9972006062

Kunaldeep Roy

Posted on Jan 28, 2016

I had Booked Two Rooms on 24th Jan in Goa Cafe N resort in Morjim, North Goa and had received a confirmation mail on the same wherein I was confirmed my booking from and the entire amount was deducted from my bank account. To my surprise when we reached there with our family we were shocked to find that our booking was cancelled last night and the same had been communicated to the respective agent. No attempt was made to contact me to communicate the cancellation.we could get two accommodations in the resort after paying additional amount. However one of the rooms could only have been provided after 18:00 because of which I had to roam around for almost 4 hours with my family after a hectic travel schedule.Because of this thoroughly unprofessional and immoral behavior of yours I had to face monetary loss and mental harassment. I had learnt my lesson to never deal with ever and will also instruct my friends and relatives to do the same.

S P Sekar

Posted on Jan 27, 2016

Dear Sir I have booked a Bus sleeper seat for my daughter using on 07/12/2015 for the journey from Chennai to Bangalore. I used internet on line bank transaction. The payment was done through the following transaction from my account. 07-Dec-2015 (07-Dec-2015) TO TRANSFER INB SBI EPAY 3899973059441IG0BCPTQO7 TRANSFER TO 750.00 But the ticket was not booked and it indicated failure to book the ticket. (as that was a virtual screen I could not save the page). I many times called them at their payment gate way backup office at 080-67947473 with the Refund Pending #36086 In their mail the details of payment made is indicated as below: Payment already updated in user MobiKwik wallet 52650e6a5950b 750.0 2015-12-07 21:26:32.0 PAYMENTSUCCESS As I fail to get the refund, I am mailing you for the help. It is their contractual agreement that if the payment is make and the ticket is not issued they have to revert the fund immediately. It is fra

Raju Sarkar

Posted on Jan 26, 2016

IRCTC has deducted money but no ticket is booked. I want refund my money and compensation for the inconvenience. I have mailed them with the following information but they replied insufficient information User ID- rajunsmh IRCTC Transaction ID- 20114846 Bank Transaction Ref No- IG0BIREJS9 Date of booking- 21-JAN-2016 12:12PM Date of journey- 06-FEB-2016 So, kindly give a glance on my request of taking the necessary steps.


Posted on Jan 24, 2016

Sir , I had previously during June 2015 wanted to visit my daughter in Chicago (USA) along with my wife, As per my schedule I wanted'' My Air Ticket pvt Ltd ''Chandigarh to get me 2 international round trip tickets from Chennai (MAA) to Chicago (ORD) on 18 june 2015and transferred Rs 149500 through state bank of india to their account at Chandigarh as per terms negotiated . But, even till the date of my travel they had not arranged to sent me the tickets nor, have refunded the money I gave them. Further on several enquiries made to them till this day over phone, I could get only evasive reply which I don't believe to be true.(OR) sincere. I request for stringent action and get the money refunded to me

Jaspal Singh

Posted on Jan 21, 2016

I have done booking for 2 rooms, 3 nights in Pune at FabHotel Koregaon Park. I have seen the pictures of the hotel rooms and then only done the booking. I called FabHotel to know the name of the hotel and the exact location. They informed me that the hotel name is "Hotel Lotus". I checked the photos of the rooms for Hotel lotus and they are not the same. Even the front desk is different in the pics on Cleartrip and the actual hotel which I am being given is different. Hotel lotus is a 2 star hotel and when I did the booking it was for a 3 star hotel. FabHotel is not ready to accept and when I am calling Cleartrip, your executives dont even understand a simple thing which im trying to explain to them. I was kept on hold for more than 20 mins and the call was disconnected. I called multiple times but your executives just kept putting me on hold. I was transferred to some supervisor and some how he could not hear me and he disconnected the call. Cleartrip is not responding on this now.

shreeranjini k rao

Posted on Jan 12, 2016

I had hired ola cab from BTM layout to Mejestic, Bangalore, on 1st jan, 2016, the charges of which would be around Rs.200/- as per their rate schedule, shown in their app. but i was made to pay Rs 761/- i e., 4.2 times the normal rate, at the destination. I was never informed about the hike in the rates before or at the time of commencement of journey.on enquiry, they informed that they have changed the rates as peak pricing and they did not gave any reasons for not having informed me before the journey. I have the SMS received by them on booking the cab and also their mail to my objection in this matter

Deepali Rathore

Posted on Jan 05, 2016

No refund for 2 tickets to Delhi from it has been 4 months.

Sumit Dua

Posted on Jan 05, 2016

I have sent mail to Jukaso for booking hotel room with existing coupon. But they are not booking the room. Jukaso replies that there no rooms available. When I reply them to book the room with the next available date then they are not replying. I have sent more than 10 mails but there is no affirmative response.

Inderpreet Kaur

Posted on Jan 05, 2016

Me and my husband got a call from Jukaso by journeys in May'15, and they offered a membership with Lucrative benefits and an option to pay the membership fees in EMI without any interest on it. But lately we came to know that bank is charging 15% extra on EMI and on the other hand they said with in 10 days cancellation is free, while when we put a request for cancellation they told us that a sum of 3k+ taxes will be deducted form the total amount. This was the case in the month of June'15. Since then we both have given millions calls to them,100 emails,but haven't received our refund ye. Pls advise whether we can go legally in this case. Its height of a customer patience and they always give false promises and never revert back properly. Their team has been saying since last 7 months that your refund is under progress and we will revert at the earliest. I want to tell everyone that never take any membership from Jukaso and even don't entertain their calls. They are the CHEATERS.


Posted on Jan 04, 2016

I went for 2N3D tour for Sundarban with Travel Chhuti Chhuti. Their adress is - House No. 23/2, Raja Naba Krishna Street, Sovabazar, Kolkata, West Bengal 700005. The service that they offered, was not as per their promise. Please let me know how I can lodge a formal complaint.

Karthikeyan M

Posted on Jan 03, 2016

I have contacted MAK Tours and travels, located at No 43, Near westwind building,Ramgarh , Kolkata 84 after seeing the packages in their website Kumar Pushpendra ( mob : 9674527513) contacted me via phone and sent the details by email. I have transferred the money to their HDFC account 39600 INR) for flight and hotel booking for the travel date 27/12/15 to 01/01/16. He was not sending any confirmation when i asked he gave reasons via email like server breakdown, no vouchers came from thailand etc. He has not attended the calls till now. he writes only by email and sms. Last minute he told that he cannot arrange the trip and would refund the money. on 31/12/15 he sent an email saying his company is closed due to heave loss and will repay the amount. but he is not answering the calls and not giving any details. I booked together for my friend also.Mr. Mangesh Punekar filed a similar complaint on this forum against same company on 14/08/2015. Please help us.


Posted on Jan 02, 2016

Ipurchased flifgt ticket through with booking reference no-ETWK1C406H on 19/12/2015 for traveling from kolkata to silchar on 04-01-2016 in the name of Soumya maiti and paid Rs-6219/- through SBI credit card on 20-12-2015 the concerned booking aget ie easygo trip informed me through mail that the ticket was unconfirmed and Amount reversed to E wallet,but even after tring to contact their phone no 08080144002 no response regarding refund of the money also mail them in but no fruitful response till date. plese look in to the matter and take necessary steps to get back the hard earned money.

Dipojyoti Sha

Posted on Dec 28, 2015

I have booked a bus ticket using,on 24th Dec 2015 but after successfully payment it show me a error page but amount was deducted form my account. till now they did not reply on my mail. Please help me to get the money back.

pradip bhattacharjee

Posted on Dec 28, 2015

I meet an accident at aptdc hotel, arraku valey,andrapradesh because of damage and broken ststus of toilet which causes serious physical, financial pain to me. I want to make a complain and compensation from guide me how to move. Thanks.


Posted on Dec 25, 2015

I Have invested Rs.5,40,000/- in Siddhant travels IN 2011. As Mr. Durban Gupta told me that company will pay Rs.10500/- monthly upto 5 yrs. After 5 years company will handover vehicle to me. company paid for first 12 months, after that I have not received any amount. Now Mr. Durban Gupta refused to pay the balance amount to me & vehicle also. So I request Consumer redressel forum to look into this matter & help me to get my money & vehicle back as per the agreement between me & Siddhant Travels. hope to get positive reply from u soon...Thanks


Posted on Dec 08, 2015

i had a ticket booked through uae exchange branch located in kodambakkam chennai. it is clearly declared that jet airline will give refund for all flights cancelled from chennai from 1 decmeber 2015 onwards. i have reached abudabhi from my own other arrangement and i am asking for refund. but the agents are saying that they need me at there office. since am nt at the country so i need justice for this. i hav given cash mode of payment for the ticket i need refund in same mode. and my sister visited there office they are making new rules and saying they wont refund for the tickets. kindly help

Madhu Kumar K R

Posted on Dec 07, 2015

I booked one hotel room for my son Apoorv Nair through online vide refer 02121512281 ( Hotel le repose chennai.).To my surprise the hotel declined to offer room to my son-even though 100% payment was done online and confirmation received from repeatedly talked to the customer service and the hotel reception but they declined to offer the room and not even allowed him to sit in the reception.In such a pathetic situation they have sent my 18 year old son to streets with floods and he wandered there for 2 more days before reaching home today.I realized from my son that the hotel authorities declined room to him as they can charge more from others due to floods.This type of un ethical practice in business is not correct sent one apology letter to me but I can not forgive them

Ram Iyer

Posted on Dec 06, 2015

Mumbai / Tirupati has cheated me. Booking Ref. 04101516574 Booking: 3 Hotel Rooms in Tirupati I had booked 3 rooms (3 couples / 6 adults) in Tirupati. But had to cancel the one for my in-laws as my mom-in-law lost her mother just weeks before the scheduled trip. When I approached the call center to understand cancellation procedure, they said the whole booking will have to be cancelled before the last date for getting 100% refund and fresh booking initiated. I did the same (repeat: weel before the last date for getting 100% refund). The details against each entry in the portal clearly shows "cancellation in process". In spite of providing all the necessary details / evidences that the cancellation was done of all three rooms in a timely and efficient manner, support executive blatantly keeps saying the cancellation was not done so there can be no refund provided.

Desh Raj

Posted on Dec 04, 2015

I want to complaint against Meru cab. I had booked cab inadvabce to drop delhi airport 1D at 6AM on 4 December 2015. Meru acceppeted booking and cnfirmed to send 20 minutes prior to 6am. But no cab reached no any call from driver. When try to call driver then his number not in range. Called meru customer care then executive simply replied sorry and said there is no cab right now. I really upset thet what is the hell services of meru. My leave time to aurport very delayed as I had to Take flight to udaipur. Aprox 6.20 meru confirmed another booking by theirself by sms that cab reach at 6.40am. Now I want to put legel case against meru that why they not provide cab even they accepted and also i given advance booking. Why they simply say soorry inspite to arrange on time another cab. Why meru put me in problem. I need penalty from them that why meru put me to arrange emergency option to catch my flight.

Apoorav Mahajan

Posted on Dec 03, 2015

Non-Refund of INR 65000/-. Booked a package to Singapore/Malaysia with Super Travel Time. The agency didn't arrange for travel and didn't refund the money as well.

Pawan singh parihar

Posted on Nov 27, 2015

Respected sir i am user of ola taxi . ola policy is share and earn ola money .he has not fix any limit 4 time share or how many time share.I did share his app to my friend exactly according to his policy and collect 6 coupons for future riding.he never messaged me (stop referring). He always massaged me keep referring keep referring.Suddnely One day he has locked my all coupons and id also. And message came that ur id and coupons has been suspended due to violation of our referral policy. I asked to him that I understand this for future referring but you please return my all existing coupons which are unused. Because he never warned me before from referring he always compel me to referr his app. When I did he has locked my coupons. And now denied to return. Sir please give me legal advice to resolve my problem.

Arulmozhi selvan

Posted on Nov 26, 2015

Delay in getting my refund amount From AV imigration service pune

Sapan Mahajan

Posted on Nov 22, 2015

Request your help to take action against Ola There was an emergency to travel outstation from Hyderabad to Jalandhar for my parents as my maternal grandmother was in ICU. I have made an advance Ola cab booking for the airport drop in the morning and also got the confirmation message for the same. However, their driver refused to come in last minute . I immediately called customer care department to help me out with alternate cab, however they have put me on hold for 10 minutes and then cut the call. Both the driver and customer care failed to deliver their service to us and gave us the mental trauma. As a result, my parents missed their flight to Delhi and connecting train to Jalandhar, which resulted in huge loss of money of around Rs.10,000 beside mental tension. Rs.10,000 is not the small amount for the middle class person and losing it due to other person negligence is unbearable. It has been more than 72 hours , I have been trying to reach them but no response


Posted on Nov 21, 2015


A Ghosh

Posted on Nov 20, 2015

I have booked a cab using OLA on 18th November at 7:45 PM (CRN148915778) and again on 20th November 2015 same time (CRN149811870)but both the time cab driver cancel stating that they cant wait for 40 mins. Its a bad service from OLA and not at per in terms of customer service.


Posted on Nov 20, 2015

My name is Sujoy Chatterjee. I have cancelled one booking with Andhra Pradesh Tourism Development Corp for APTDC Haritha Beach Resort, Visakhapatnam Haritha at Araku). The booking was done by authorized agent of ATDC named " GDS Hotels Private Limited". I deposited the full amount of INR 6805/- for this purpose.But due to some problem in residence I cancelled the booking on October 26, 2015. My cancelled booking reference no is GHA1516HTLRS002117. Ms Priyanka Rathore of GDS Hotels Private Limited was dealing this matter with me. I have cancelled this booking on October 26, 2015. But till date, I have not received any refund amount back. I provided all my bank account details to Ms Priyanka (email: on October 27, 2015 as per her requirement. Ms Priyanka assured me that I would get the refund amount within 10-12 days after deducting the tax amount. But it is almost 26 days over, I have not received any refund from GDS Hotel Pvt Ltd. They arn't replying my mail

Rajesh Maheshwari

Posted on Nov 18, 2015

I have booked 2 rooms for 2 days from November 14 to 16, 2015 at Jaisalmer of OYO Rooms through Expedia. Com on October 28, 2015. I have received confirmation mail of my rooms booking. When I reached at hotel for my booking on November 14, 2015, it was told by the manager that your rooms are not booked, since they have not received confirmation from OYO Rooms. Inspite of I was having my booking confirmation mail, no rooms was allotted to me on Nov 14, 2015. I have to spend time to search for the rooms and paid four times the price of the hotel I have booked for one day. My trip got spoiled due to wastage of time in searching the hotel and on account of additional financial burden due to extra money spent on rooms.

AmarJit Pal Singh

Posted on Nov 18, 2015

ear Sir, At the time of booking M/s JMD Travels committed your tour New Delhi to Dubai & Dubai to Abu Dhabi with Fettari World is with Personnel Transport with Stay in Three star Hotel. For which He had charged Rs. 1,16,000/-(excluding Air Tickets) including VISA/OK to Board. When I reached with my Family at Dubai I had wait one hour at Airport for Vehicle to drop to Hotel and even last I had wait one hour to drop Airport. M/s JMD Travels is sub Agent of North Tour Dubai, North Tours organised the Tour by Bus Except Deseret Safari & pick up from Airport with the result my most of the time were passed in Travelling and also pointed out poor arrangement in Hotel. After returning I conveyed my grievance on Telephone dated.19-10-2015 to M/S JMD Travels and he had assured that I will in touch my client and I will let you know shortly. After that he is not responding and communicate through mail whatever I committed I had provided you nothing is pending.Take up matter in public intere

AmarJit Pal Singh

Posted on Nov 18, 2015

Dear Sir,I booked the Tour to Dubai along with my family (Three member) First time in life out side India. I had never gone outside India before this Tour. At the time of booking of Tour M/s JMD Travels committed that your tour New Delhi to Dubai & Dubai to Abu Dhabi with Fettari World is with Personnel Transport with Stay in Three star Hotel. For which He had charged Rs. 1,16,000/-(excluding Air Tickets) including VISA/OK to Board. The Tickets were booked by myself through Yatra .com. When I reached with my Family at Dubai I had wait one hour at Airport for Vehicle to drop to Hotel and even last I had wait one hour to drop Airport. M/s JMD Travels is sub Agent of North Tour Dubai, During the stay in Dubai all the transfer were made by North Tours by Bus Except Deseret Safari & pick up from Airport with the result my most of the time were passed in Travelling one place to another place for picking the other passenger and also pointed out for poor arrangem

AmarJit Pal Singh

Posted on Nov 18, 2015

Dear Sir, I booked the Tour to Dubai along with my family (Three member) First time in life out side India. I had never gone outside India before this Tour. At the time of booking of Tour M/s JMD Travels committed that your tour New Delhi to Dubai & Dubai to Abu Dhabi with Fettari World is with Personnel Transport with Stay in Three star Hotel. For which He had charged Rs. 1,16,000/-(excluding Air Tickets) including VISA/OK to Board. The Tickets were booked by myself through Yatra .com. When I reached with my Family at Dubai I had wait one hour at Airport for Vehicle to drop to Hotel and even last I had wait one hour to drop Airport. M/s JMD Travels is sub Agent of North Tour Dubai, During the stay in Dubai all the transfer were made by North Tours by Bus Except Deseret Safari & pick up from Airport with the result my most of the time were passed in Travelling one place to another place for picking the other passenger and also pointed out for poor arrangem

Vishal yadav

Posted on Nov 13, 2015

Dear Sir, Please help me i am in very big problem. My name is Vishal Yadav S/O Mr Raj Kumar from Haridwar. Sir Onw of the travel agent done fraud with me and he is doing fraud with other people also through a website Company Details : Super Travel Time Vikas Puri, New Delhi This person is cheating people using this website. Contact Person : Mr Abhishek Rathi (09268722722 & 9971898989) his mother mobile number 9999782239 I spoken with mr Abhishek regarding Thailand package & Singapore package tour cost. Mr Abhishek said for 1 person cost is INR23000/- and INR36500/- for Singapore Tour. I was agree on cost and i have deposited INR55000/- for Thailand booking and INR33500/- for Singapore Tour. mr Abhishek said tour tickets i will get 3 days before departure. But till now i did not get any ticket and not my money.

T Rudrappa

Posted on Nov 10, 2015

Avinash Hinduja

Posted on Nov 08, 2015

I Booked a cab from taxiforsure on 30/10/2015 .Driver Cancelled the cab dont know what was the reason.And after half i got a bill and amount was deducted from my paytm wallet. I called the customer care on 31/10/2015 they said amount will be refunded within 24 hours but i didnt got the money in my wallet. I talked to customer care again on 3rd nov they assured me it will be refunded with 24 hours buit still the same. I called almost 6 times and all the times i got the answer that you will receive a call within 24 hours from higher authorities but still no call from them and no money refunded still Also the Drivers are not behaving Properly


Posted on Nov 03, 2015

Tejapu Nageshwar Rao

Posted on Nov 02, 2015

Naveen Arora

Posted on Oct 26, 2015

I booked Hotel Hot Spring Theme and Spa for 2 nights for my family visit to Shimla through The cost of two nights stay for one room was around INR 13000, but on reaching Shimla, I came to know that the hotel is located more than 50 kms. past Shimla and one way taxi fare for that location is around Rs. 1500. Being hilly area it takes around 1.5 hrs. to reach that location. This was a big disappointment. It simply meant that I would have to pay 1500 and spend 1.5 hrs for every to and fro "TRIP" to hotel from Shimla. I decided to cancel that booking and not to check-in and stayed at another hotel, but the booking could not be cancelled and refunded. On making complaint, yatra officials say that it is non-refundable and it was mentioned at the time of booking, but a hotel 50 kms. away from Shimla cannot be considered "in Shimla" and the booking amount should be refunded on the grounds of misleading presentation of facts.

Saurabh kumar

Posted on Oct 23, 2015

Name of Passenger: Saurabh Kumar 2. Flight Name and number: Air India AI 804 3. Reference Number: 1508154753 4. Air India PNR No: H7TGW I booked ticket from of a flight mentioned above by using their promo code which is named as - FREEDOM69 , and I got confirmed ticket ,and planned accordingly , which is very important, but after two days they are asking me to pay full payment, as I found it as fraud with me, so I denied and asked for explanation , and didn''t get any satisfactory explanation but worthless excuses only. Now I am really harassed as cancelled my ticket without my permission, this is not valid way to cancel tickets and I want my ticket back as it is very important for me . please help as soon as possible . Also I have already mailed regarding this and I didn''t get any response as I need my ticket back. Please look into this matter and help me out in getting confirmed ticket for same source and

Anshul kansal

Posted on Oct 23, 2015

Dear sir, I booked a cab of meru on 19 October 2015 in the evening for airport. The time of departure of cab i booked was early morning 2:30 am of 21 October 2015 and the booking was confirmed but in the night I got a message that meru mini cab is not available in my area and I have to arrange other cab myself, then I call them in the night and they told me that they can provide me only expensive car. So as a emergency situation I have to take that cab and pay more. So please consider my complaint against them for making customer fool. Regards, Anshul kansal

Harsh Raiyani

Posted on Oct 16, 2015

I booked Azzaro Reort-DIU for 11 & 12 Nov, 2015 thru STAYZILLA.COM After finalizing the rates, I made the payment thru credit card. To my surpirse, I received an email and sms stating that the booking could not be confirmed bcoz rooms are not available. When I checked with the Resort later, rooms were available. Then they said that rates have increased. They wasted almost 1 day and did not confirm my booking. Ms Jasmine, Mr. Akash & Mr. Rashid from booking team and Ms. Prashanti from rescalation dept kept on changing their statements. These guys are hopeless and did not took the matter seriousluy. Instead of calling me to resolve the issue, they used to disconnect the phone. They later mailed me that I need to pay extra amount to confirm my booking.

Ujjal Kumar Samanta

Posted on Oct 15, 2015

This is to inform you that I am Ujjal Kumar Samanta, reside at Bhatar Rabindra Pally, P.O-Bhatar, P.S-Bhatar, Dist-Burdwan, Pin -713125.WB. I have ask to you for Return of My Passport No : M2021274, DT EXP:10/09/2024 and Deposited money of Rs 20000(due)/-Money Bill No:MSO9 on 09/03/2014 from Mr. Azad Rahaman, Prop of MADINA SERVICES,18 Mojahar Mondal lane, Santipur, Nadia,WestBengal, Pin-741404. Mr. Azad Rahaman Refuses and mis behave. I also send a complaint mail to SP Nadia 2 month ago . I expect kind co operation from your side. Thanking you, Yours faithfully, Ujjal Kumar Samanta 9775774292.

Ravi Kumar Adda

Posted on Oct 14, 2015

I am disappointed with Redbus services. In the month of August 2015 i have booked a travel ticket through REDBUS for Delhi to Haridwar dated 13th August. I have informed traveller regarding change of Boarding point and traveller accepted the request and accordingly I have reached to the next boarding point prior to departure time and informed the traveller (City Look Travels). As stated above "bus was on time, however customer was not there at the boarding point and bus left" - why I didn't receive any call from traveller that bus is going to leave the boarding point because I haven't shown up? I have called couple of times where there is no response from traveller, they cheated me with wrong bus number and contact. Regarding my complaint , where your representative called the traveller and they didn't responded during my call. Everything was recorded and I have the proof. Also there is no refund made by travels or redbus, kindly look into my query and help me out.

Patil Sandip Uddhav

Posted on Oct 12, 2015

Regarding Refund

ashish chaudhary

Posted on Oct 04, 2015

I have booked 2 superior room with Make My Trip on 29 sep at satara vista rooms through booking ID NH210636889219 and i got confirmation mail and message on sep 29, as well reconfirmation mail and message on october1, 2015. Based on this, i booked taxi and plan to visit satara along with my family and friends. As soon as i reached Hotel and contacted him, hotel representative denied for the booking. Therefore, i reached make my trip on call for around 2-3 hrs with Menu, Neeraj, Mahendra, Kush, Deepa but everytime they asked for 30mins time but were not able to resolve the issue. I kept on waiting for there response but didnt get there support. Later in night around 8 0 clock time, MakeMyTrip respesentative called me and mailed for non confirmation of booking. This was responded around 8 to 10 hrs time delay and even after we reached Satara and hence led us to felt the pain in exploring place along with financial loss and mental distress.

anshuman somani

Posted on Sep 27, 2015

Poorly arranged and grossly mismanaged usa trip. My mother is currently on a usa trip with wow club 21 sept to 3 oct 2015 sumitra madam as u r charging premium amount and giving poorest quality hotels( u can yourself read reviews on tripadvisor) leaving few of tour members on san francisco airport to arrange for there own to come to las vegas how can your coordinator swati leave my mother shashi somani on airport when u have booked all tickets previously. either u change all this or it will make too much negative publicity for wow club anybody can contact me on 9301216575

Niladri Manna

Posted on Sep 24, 2015

I had booked 3 rooms in Goa Hotel: H/251, Holiday Street, Gaura Vaddo, Calangute, Bardez, Goa, , Goa 403516. I have booed through Yatra on 9th of September for ZO rooms. Booking Reference Number - 09091549529 Hotel Confirmation Number: YATMB0002350020. Now On 19th of September I have got from ZO rooms call that my booking is being cancelled and I have been told it''s been cancelled as price of the rooms gone higher.I really had no clue how can you cancel a booking with out being confirmed by the customer. Then I had contacted Yatra and they have re-confirmed that the booking is confirmed and given me ZO rooms confirmation number: 2350020.Now everyday I am contacting Yatra and they are saying the booking is confirmed and also calling ZO rooms and they are saying your booking has been cancelled.I am still confused should I have to book another 3 rooms for 2nd Oct.I don't know how ZO rooms are cheating customer and also Yatra!What kind of customer satisfaction are they getting.


Posted on Sep 23, 2015


Vinay Matkar

Posted on Sep 14, 2015

I took a holiday package from 'Go Leisure International Pvt. Ltd.' company in Pune on last Saturday i.e. 12th September 2015 and before I paid the package amount (Rs 25,000/- for 6N 7D), they agreed on certain offers and privileges like 4 free passes for events held in Pune for the next 3 Yrs, Solaris Gym Membership in Pune for 6 Months and hotel room tariff capping for Rs 8,000 - Rs 12,000/-) that I can avail and a customer id will be generated by today i.e. 14th September 2015. But, after I called them today, they refused that Customer Id will not be generated for me and I cannot avail the benefits and privileges as it is not covered in the package I chose. Also, they committed that the list of Hotels would be of my choice to select a room, but, today they say that I can choose only from a selected list of hotels that they will provide. Sales Executive : Abhilash / Shekhar Company Name: Go Leisure International Pvt. Ltd. Contact No.: +91-020-65292134, +91-020-65292135 Please Help!


Posted on Sep 13, 2015

Dear Sir, I am Suresh Sharma want to inform that I had booked two tickets from aictsl chartered bus services on 12.09.2015 (Time- 22:07 PM) from Main Railway station booking Counter of AICTSL Chartered bus service of Bhopa Journey Date 13.09.2015 My PNR No is 33419342, Seat No. A3, A4. Ticket No. 34764- RLYSTNBPL (1) Reporting Time- 8:40 AM Departure Time- 8:55 AM Pick Up- BHOPAL INDORE MAIN ROAD, OPP MAHINDRA SHOWROOM NEAR LALGHATI Mr Santosh who is working at Main Railway station booking Counter of AICTSL Chartered bus service inform me to reach at the Lalghati which can be cheked by video recording taken at the booking counter (timings- 22:07pm). When i reached at Lalghati Chartered Bus stop. I wait there for 35 minutes when the bus came at the stop i started to move into the Bus, but the person infomed that my bus has already departed at 9:05am. I told them i was informed to reach before 9:15am how can ur bus depart before 9:15 am. I want my money back i.e. Rs 620/- any how. pr

Bhavesh Gupta

Posted on Sep 13, 2015

I had booked a cab from Taxi for Sure app on 5th Sept 2015 from Delhi to Ghaziabad. I paid the entire amount of Rs 460 to the driver in cash but after 5 mins Rs 266 also got deducted from my paytm wallet. Its been more than 7 days now since I raised a complaint for a refund of the same. But no action has been taken. Booking ID: TFS-PP-C30516196.


Posted on Sep 04, 2015

Dear Sir/Madam I have availed LTC for J&K in the month of December 2012. I and my family (3 persons) had gone to Srinagar. The LTC on Mumbai-Srinagar sector had two approved and valid schemes /routes (Both the schemes were hosted on BTS - December 2012). One is Mumbai-Srinagar-Mumbai via Delhi ( fare- Rs. 27048/-)and another Mumbai-Delhi--Srinagar-Delhi-Mumbai (fare- Rs. 42131/-). I went to Srinagar by Ist route while returned to Mumbai by second route. I returned by second route as Balmer Lawrie & Co. Ltd. booked the tickets on second route mode. It was not my fault nor it was my intention. If I had any option I could have booked my return journey on the Ist route only. As it can be seen that I returned from Delhi on the same day and date. Yet it was well within the permissible LTC rules which says either of the mode can be permitted and my claim does not overshoot the LTC limit. I had paid a sum of Rs. 1,08,534/- ( Rupees One Lakh Eight Thousand and five Hundred and Thirty Four only) @ Rs. 36178/- per ticket to M/s Balmer Lawerie & Co. Ltd. for the tickets yet I received only Rs. 81144/- (Rupees Eighty One Thousand One Hundred and Forty Four only) which includes LTC advance and LTC settlement. It may please be noted that : I had purchased the tickets from M/s Balmer Lawrie & Co. Ltd. - BARC approved agency. BARC do not allow purchase of tickets from any other agency barring M/s Ashoka Travels & IRCTC Balmer Lawrie & Co Ltd. have issued the tickets marked HLTC i.e economy class.. M/s Balmer Lawrie & Co. Ltd. is a Government of India Undertaking. I have purchased the 3 tickets for a sum of Rs. 1,08,534/- @ Rs. 36178/- per ticket whereas the total amount for 3 tickets by the second route set by BARC limit ( Pl refer BTS 2012) is Rs. 126393/-.@ Rs. 42131/-per ticket. Which clearly shows that I am well within the limit and very much below the approved limit set by BARC/BTS. Before embarking on the journey I had produced the tickets before Divisional APO. Had APO told me about the invalidity of the tickets I could have cancelled the tickets. At least I would not have incurred such a heavy loss. That no lapses were noticed in my LTC claim. Even after fulfilling the conditions laid out by BARC I am being denied the refund of a whopping sum of Rs. 27390/- ( Rupees Twenty Seven Thousand Three Hundred and Ninety only). Had I been permitted by BARC I could have purchased tickets for lesser amount from some other agency. But like others I was not allowed to choose other agents for purchasing the tickets and now I am being denied my legitimate claim and I am forced by AAO (TA/LTC) to bear the loss for no fault of mine. I had written on several occasions to AAO(TA/LTC) but did not receive any favourable response. Sir I request you most humbly to kindly look into the matter and resolve the issue favourably. Pl. Note Balmer Lawrie have also confirmed by their letter to APO, SR&W, BARC that on the day of return the direct flight from Srinagar to Mumbai was not available Thanking You Yours Sincerely A.R.Sen, SO/E PP/FRD/BARC G/406/364 Emp. No. 6987

Nilay Shah

Posted on Sep 01, 2015

I have enrolled with Engima World Vacations Pvt. Ltd and paid membership fees of Rs.36000/- but till now they haven't responded. I have asked for refund and they have committed to refund but from 8 months I am following but they aren't responding. Please help.

Prabhat Verma

Posted on Aug 27, 2015

This has reference to reference to refund against PNR Number 6332806517 TDR filed on 15.08.14. at 12:27:40 HRS. The train (12315/ANNANYA EXPRESS) was more than 8 hrs late from its scheduled departure time ( 6:40 AM). Despite satisfying all the conditions I was denied my genuine claims. With all proofs and papers, I lodged an online complain at CORE but IRCTC didn't respond to them also. CORE asked me to lodge a complain in consumer court. It seems that IRCTC does not care for customers assuming itself all powerful. It is requested to kindly do the needful. Thanks.


Posted on Aug 25, 2015

This complaint is against Cancellation Request No. 581395, 574596, 587220 I have called up the Goibibo customer care on 1800-208-1060 at least 20 times, and they have always told me that the refund will be done at earliest. the case is as follows: I booked hotel on and the cancellation policy was 100% refundable, if cancelled before the stipulated time. The total bill was Rs. 12199/- out of which i paid Rs. 9150 from my credit card, and Rs. 3049 from my GoCash Account when i cancelled the booking no. HTLBYTMLKT, i got refund of Rs. 6101/- in my credit card and Rs. 3049/- in my GoCash Account. Where has the Rs. 3049/- (actual paid from credit card gone) none of the goibibo people are ready to talk to me and they are also not refunding the amount to me.. this is 100% useless team who are not ready to refund my money.

Taruna Kalra

Posted on Aug 19, 2015

I booked a trip on Make My Trip on February 23 booking ID IN1502B8S046735 I had to cancel the trip because my grandmother expired. I wrote it to Make My Trip asking for a refund of My amount of rs 17300. They asked for proofs. I submitted all the proofs but they did not provided any response. Strict action should be taken against them for rude behaviour to consumers and I need my money refund.


Posted on Aug 17, 2015

Dear Sir, Name-Jahangir Sekh,Mera Ek Shop Hai FARHAN COMMUNICATION Uspe Kam Karne Ke Liye May The Smart Shop Link- Ka Ek Licence Liyatha Travel Agency Ka Pichle 6 Month Pehele Uska Terminal Id Hai-INCCU03000194Z.Per Is Company Ka Jo Sales Manager Hai Name-Somnath Biswas,Vill+Po+Ps-Raghunathganj,Dist-Murshidabad,State-West Bengal,Pin-742225.Mobile No-+919932878781 O Mujhe Aj Kal Karke 6 Month Tak Rail Ka Jo Tkit Nikalne ka Digital Signature Or Dice Or Certifacate Hota Hai Company Ka O Mujhe Nehi De Raha Hai Uska Bill Vi Pyment Kar Diya Hai Rs-125000. Date-27/03/2015 Tarikh Pe Par Abhi Tak Jabbhi Usko Call Karte Hai O Bat Nehi Kar Raha Hai May Bohat Musibat Me Hu Sir Please Helf Me Sir. Thanks & Regards Jahangir Sekh +919732159697

udesh m

Posted on Aug 17, 2015

i have booked ticket from Rameswaram to chennai in KPN travels for amount of 1050 rs volvo a/c multi ax bus .bus departure time 6 PM from seat number is 26 window. During the journey my seat was completely wet due to rain , i could not sit there. i've complained this about the bus driver.he told that nopthing he can do.cleaner boy is there (13 year old) he also don't know what to do.when calling the kpn customer support they told they will be calling me in 15 mins. they didn't called me till now.I have called the redbus customer care.they responded me that they are taking a complaint and i need to again mail them once i got finally i stood inside the bus for 5 hours without highly frustrated with K.P.N travels service. they are charging money more than normal buses but they are not providing services for the customers.there are two more people suffered from the same issue.kindly look into this issue and respond me as early as possible.


Posted on Aug 16, 2015



Posted on Aug 16, 2015

Sir, I had booked Hotel for Mandarmani trip through "Fair Travels. Regus Business Center, Level 8, RDB Boulevard Plot K1, Sector - V, Block - EP & GP Salt Lake City, Kolkata - 700091. Now "60, Bentinck Street, Esplande, Bow Barracks, Kolkata, West Bengal 700069 033 2225 2754 West Bengal, India". It was during Mid December 2014.I have given the Proprietor Mr. Suvendu Adhikari Rs.10000.00 as advance before the journey.His contact No. is 9883778398 /7890070737. I have the receipt of Rs.10000 and more than hundreds of sms towards his bluffing. Asking your help for the same.

Mangesh Punekar

Posted on Aug 14, 2015

I have been duped by MAK Tours and Travels Kolkata while booking a tour package through them for Thailand. they booked all the tickets without booking ticket of my wife as her passport was valid less than 6 months. We initially asked the travel agent about passport validity and he said that our passport is valid. When we cancelled our tour due to inconfidence in the travel operator, they deducted 88500/- . for no mistake of ours, we are losing a huge sum of money. Please help. address of Mak Tours and Holidays is....Ground Floor, Building No. 43, Near West Wind Building, Ramgarh, Kolkata 84. (Phone N0-9674527513 Mr. Kumar Pushpendra or Ms. Madhurima - 9748764217 Please help me as this is an injustice done to my by the travel agent. They neither issued me tickets, nor shared with me the cancellation receipt and just siphoned my money.

Dipankar Singh

Posted on Jul 30, 2015

I had booked a cab to go to office at 8.15 a.m. on their portal. The driver dint arrive on time and I called him to ask his location. He misbehaved with me and told me that I should have told him to come. He arrived half an hour late and dint move as the duty was credit duty (to be paid by my company) At 9, I decided to take my own car to work. I have complained on their portal but I dont feel that appropriate action is taken against such drivers and company.

Santanu Mondal

Posted on Jul 29, 2015

Mr. Pratip Ghosh told me he would organize a tour to Andaman and for that on 11/12/2014 i have paid him Rs 80000 as on advance through NEFT. he has also given me a receipt of that amount(copy attachment). subsequently on the first week of January,2015 the tour was cancelled and proposed me to return by installments. with repeated telephonic contacts and personal meetings he has so far paid me Rs 45000 through bank acconut. one of this cheque of amount Rs.20000 has bounced (copy attached). so now i approched the consumer affairs department so that i can quickly get back the remaining amount of Rs 35000 along with due compensations.

Bhimaji Panmand

Posted on Jul 21, 2015

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Tony P V

Posted on Jul 20, 2015

Continuously 3 days the traveller came late. The third day it came late for 2 hour 30 minutes. The travel agency is shilpa tours and travels banglore. We lost our valuable time as well as our money as the traveler came late we were not able to return back after 7pm so they charged extra.

Sameer Khairnar

Posted on Jul 14, 2015

I booked a traveller from gurgaon to kasol and the travel agency took money in advance from us. When we reached kasol the driver told us that the vehicle engine was facing issues and they have to get the engine checked. The driver said that it would take another day or 2 for return journey to gurgaon. As we couldnt wait that long so we tried to contact the travel agency to get the refund of the extra money paid to them. The owner of travel agency switched off his cell phone and we were left on street for whole day. We had nowhere to go and no money in our pockets. The travel agency owner is not responding to calls and we are mugged by both the driver and the travel agency. Please help me.

Arjit Singh

Posted on Jul 14, 2015

Today (14.07.15) I was doing a booking at Make My Trip.Com for 4 passengers from Del - Mum sector and was done vide Booking Id : Nf2203755350976. Before making a booking the total amount showing was Rs.8776.00, even while I was giving at gateway of ICICI gateway the amount was same. But when i get a SMS from ICIC bank it 9576.00 , it was Rs. additional 800 what was shown to me while booking. It is like cheating the passengers. Looking forward the refund for the same. regards, Arjit

Saravana Guru

Posted on Jul 13, 2015

sub : wrong sale in Redbus and irresponsible behaviour Hello All, Am saravana Guru from Chennai. Have booked the 2 travel tickets in Chozha travels through Redbus for below itinerary. No of Tickets : 2, From : Chennai. To : Eral. Travel Date : 14th July. Ticket booked date: 11th July. Amount Paid : 1500INR. Travels : Chozha Travels (Sleeper Class, 09:15 PM). Have planned this travel for very critical personal need and my booking has confirmed on 11th July. All of sudden, have received a message on mobile at around 4:26 AM on 13th July and informing the cancelled service. Have reached respective contacts through mobile and asked for alternative travels but they responded very harsh way and treated us like very bad manner. Apart from the money spent, There is no consideration of alternate booking after so many calls from my side and m frustrated with their response. I need respective management should acknowledge this in proper way as have been insulted with their response.


Posted on Jun 30, 2015


Pankaj chopra

Posted on Jun 30, 2015

Dear sir I would like to bring to your kind attention that I have booked two rooms in Gandhi paradise hotel Mecleodganj Himachal Pradesh from 14-17june 2015.This room was booked through Travelguru and amount of Inr 20352/- paid to travelguru for room booking. I had very bitter experience with hotel my whole trip got spoiled because rooms are not properly cleaned and spiders and lizards were roaming around in rooms and bathroom construction were going on safety was nill.I have forwarded the mail to travelguru service department but they are not giving satisfactory answers and compensation .this was three star category hotel but unfortunately I would rate this 1 star .For small small things like changing towel and blankets and filling up water jugs .three star category hotel not operate like this.They are giving wrong pictures to people and making moneyI would request you to kindly look into the matter and look out for solution as service recovery .

anand maurya

Posted on Jun 28, 2015

I m anand maurya son of bijoy kumar maurya residence at 12 b moti lala basak lane Kolkata 700054 Police station Phoolbagan age 28 I would like inform you that I along with my wife Mrs vibha maurya and mother Mrs Murat devi maurya Boarded down train no.12332/ himgiri express from Varanasi to Howrah on 22.06.2015 pnr no.2406378672 coach no.s6 seat no .18,19,20 during journey when the train arrived at Patna railway station one unknown person stole away my American express trolley colour grey red cover while the train started from Patna railway station .the trolley contain the following articles 1. Cash 15000. 2. Jewellery 1.5 lakh 3. M.A 1st year certificate and mark sheet 4. Cloths and cosmetics items 5. Others.


Posted on Jun 27, 2015

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Posted on Jun 25, 2015

i booked a hotel in chandigarh via make my trip.But something went wrong (which company claims to be technical error) the hotel refused us room when we reached hotel we arranged accomodation by our own means,later make my trip gave us refund but i want compensation of 2lakh(1 lakh each)for mental harrasment by make my trip.


Posted on Jun 22, 2015

Hi, I am Mr. Ahish Ghosh. I have my own travel agency Safaricom Travel Management co which is created by Travel boutique online. Bt i don't have trade license. This id approved by Mr. Aditya Das sales manager of TBO(west bengal). This is my only business.Due to uncooperative its hamper my business.From there side i didn't get any support. From Kolkata office they deactivate my TBO account. For that reason my business face some problem. They didn't give me any notice period. Mr. Aditya Das Deactivate my running account with out any reason. This is Unprofessional work.For that reason i face some financial problem. I will be obliged if you take care this matter seriously. I will grateful to you. Travel Boutique Online Branch Office :KOLKATA. 82C BELTALA ROAD , KOLKATA - 700026. Tel No. 33 40636130 Mob: 91-7044059411 Aditya Das Mob: 9748309933 Thanks & Regards, Ashis Ghosh MD SafariCom Travel Management Co.


Posted on Jun 19, 2015

I had booked a package with negotiation i had paid advance..after which they informed that the decided hotels are not available..even i suggested them next 2 option which they said were also not available..They r not refunding advance after cancellation bcos of them..


Posted on Jun 18, 2015

Amit Ranjan

Posted on Jun 18, 2015

My name is Amit Ranjan and I had opted for membership from Jukaso Journeys ( on October 12, 2013 because Jukaso is a prominent name in hospitality sector but sadly this company has failed very badly due to very poor quality service, very poor management, non-responsiveness from customer care/senior management and very poorly maintained tie-up properties. Promises/commitments made by Jukaso at the time of taking membership have not been fulfilled yet. Many reminders have been sent but didn't get any response from there. Request you to please look into it and help me out as I have been cheated by this company and they are doing it openly without any fear. These nest of crooks are still making members by false promises and it needs to be stopped. Their details are: Rajiv Khanna (Chairman) Yajush Khanna, (CEO) Jukaso Resorts Pvt Ltd, I.T. Composite Towers, Plot No. 1, I.D.C. Mehrauli Road, Gurgaon-122001, India. Phone Number: 0124-4082000

Abhisek Sinha

Posted on Jun 14, 2015

I have booked a trip with to South India Ooty,Kodaikanal, Munnur & Kumarakom with package cost of Rs.46,000/- with flight from Kochi to Bangalore and then Bngalore to Kolkata. We were two who were ready for travel on Aug 27th 2015 onwards as per plan but due to family problem unable to avail the package.after doing mail i have tried Several time to call the Yatra but they did not received the call if received just forwarding to one bench to other. I have booked this trip with advance payment of Rs.8000/-. Today morning I got a call from Ytra,to call me again to their no 1860 200 1800 for cancellation and the Representative cancel my flights and tell me they will deduct 1500/- per head as cancellation fee for Air ticket cancellation and after other deduction they will refund Rs.3000/- i.e. deduction will be Rs.5000/- and refund will be Rs.3000/-. But few mints later he told me NO REFUND will be given to me as it is booing fee.They were telling me to look at their Cancellat

Manish P Sakhare

Posted on Jun 12, 2015

I have booked a sikkim and darjeeling tour from Destiny tours and travels, gangtok. Mr. Bikash gurung is the person, as on the last day of tour our hotel was not booked also the vehical for transporting to airport is also not booked. As I already made the full payement towards the tour cost still agent didnot book for last day and tried to reach on his mobile but coming switched off. So I made my own arrangement for last night and also for transportation to airport. When I talked with him next day he promised to give me money back for the all inconvenience caused on last day. Total amount to be refunded is 14500/-. But now he is not picking up the phone. I dont know what to do aur how to register complaint. This tour have very good website and seems very trustworthy at the start but at end it was not good at all. I live in nagpur and cant go to gangtok to register a police complaint. Please advice. Contact no of agent: Bikash gurung, 8906237451.

s.n sing

Posted on Jun 11, 2015

taxi travelers in aurangabad take 300 km charge for one day. which is illlegal as per the provissions of notify this to all travel agents. since i paid for 300 km but i travelled 240 km only. why i should pay extra

V V Sankaran

Posted on Jun 09, 2015

Had paid Rs.28914/- on 01-12-2014 to M/s Indiaislandtourism for 3 tickets in Deluxe class for ship journey from Kolkatta to PortBlair on 22.12.2014. The travel agent provided 3 first class tickets instead of Deluxe class and the fare difference is Rs.6954/-. Had taken up with the travel agent repeatedly to refund the difference of amount from 01 Jan 2015 onwards. The matter was reported to consumer forum on 11.04.2015 and a notice was issued by the forum to the travel agent by email on the same day to redress the grievance within 7 days. However, even after almost two months are over after issue of the notice, the travel agent has not refunded the amount till date. Request to take up the issue with the tour operator and force him to refund the difference amount and also sufficient damage. Contact: Mr P Mariappan, Mob 09500094193, email Thanks. V V Sankaran, 9868248886,

Pankaj Sharma

Posted on Jun 09, 2015

This is with regards to the ticket booking through Make My Trip, on 8th June while booking a ticket from Indore to Delhi for my friend, even after successful payment the ticket was cancelled, initial amount was around 4500, but once transaction complete, got a message for "booking not confirmed" and request for refund was initiated, this is complete cheating on behalf of the company as they are fooling users with low prices adding 600 Rs as convenience charged and still not confirm the booking. This is harrasment to the traveller and it has been a normal practice for them to create lucrative offers avoiding all Rules and Regulations. Booking Unsuccessful for ID - NF2203053740438

arman bankley

Posted on Jun 08, 2015


Posted on Jun 05, 2015


Girish agarwal

Posted on Jun 04, 2015

Paras Holidays - increasing airfare in group departure prior to 6 days of travelling date 9june 15 Jun 3, 2015 Dear sir As per verbal discussion held with Khusboo mam (marketin staff).of paras holidays pvtt Ltd delh that there will be no increment in tour cost except the rate of euro taken 67 at the time of booking ..she told before applying for visa she will issue the tickets as soon as u give advance. Accordingly I gave advance of Rs 80000 vide receipt nos 10 the name girish agarwal Next payment was made as demanded by company on dt 06.05.15 vide Receipt nos 255, 256, 257, 258 of Rs25000 each in name of girish agarwal, sonia agarwal, ria agarwal, vansh agarwal. Further it was clearly discussed there will be no change in the airfare. But it was mutal understanding was there regarding the rate of euro. Current rate will be considered at the time of final payment after the visa. In group departure airfare is always kept constant . Further I will request n


Posted on Jun 02, 2015

Last year I booked hotel through on line And made payment as per their required ment. But not provided hotel accommodation during my holiday at kulalampur. Later i registered complaint but no improvement on my complaint till date so, decided to take issue to consumers foram. To get compensation for not giving services to customer and made mental torcher and mental agony during my vacation.


Posted on Jun 01, 2015 collected money and not provided services to us.


Posted on Jun 01, 2015

We travelled with Cox & Kings pvt.Limited for Europe Tour from 8th May To 23rd May,2015. Cox & Kings did not fulfilled their commitment and lacked sensitivity.hAVE SEND EMAIL.BUT YET TO GET REPLY.


Posted on May 29, 2015

Hoysala travels had contacted us in March for Andaman package and told us that including Flight fare, hotel stay, sight seeing it is 56500. So we paid advance of 44200. Later they said that flight charges itself more than 60000, and hotel booking extra. So we decided not to proceed anymore because of the deviation in their plan. We asked them to return our money back. They promised to return our money back and so far they gave only Rs28000. Remaining 16200 they didn't return to us yet. Its been almost 3 months we have waited, but now they are not responding if we call them. They have accepted mistake was from their side because of the wrong communication and wrong plan by his employee. Now they are cheating us. They said that they are registered KSTDC agent REGD. BY GOVERNMENT OF KARNATAKA Firm No/1401/02-03. Kindly help us to get our money back and guide us how to proceed further. His employee called me and scolded me using bad words also threatened me.


Posted on May 27, 2015

I have submitted an application of passport through Mr. Debashish Chaklraboty @ 08981639191 (Contact Number) , An Passport Agent from Tours & Travels located at Barrackpore ,Kolkata. Please Note that I have taken contact details throgh Prestegious www.sulekha .com ( Local Search Engine of Kolkata), Mr Debasis chakraboty has taken Rs 4500 from me for providing the Passport to be made in 10 days. I have deposit the amount to the his bank Axis Bank,Shyamnagar having Account No.914010016780647 dt.17.04.2015 Rs.3000.00 and by Cash Rs.1500.00 I have a proof of the Bank deposit receipt for the same. But he was not able to make the Passport Appointment .He is now not refunding back my amount and delaying everyday. He lies and in no mood to refund back my amount. I wish to file the case of Cheating against Mr. Debashish Chaklraboty @ 08981639191.


Posted on May 22, 2015

. My mother and Aunt Mrs. RINA SARKAR and SMT. KRISHNA SARKAR had conducted a tour to South India for 17 days(29.12.14 to 14.01.15) started on 29/12/2014 through MUKHERJEE TRAVELS on good faith. They paid the full amount of Rs27722/.Mukherjee travels had given the journey ticket and return ticket to them.2 persons named GOPAL DAS(9674209748)and SAMBHU had accompanied with the tourist.But nightmare started from begining. All the tourist had to pay for the fooding by themselves. Guide was telling their Malik had didn't given enough money so they cannot pay etc etc. My mother telephone Mr. Barun Mukherjee and informed him about this but the fellow somehow manages the situation telling that he is sending the money and requested to pay by themselves for the food. My mother had given Rs3000/- initially to GOPAL AND SAMBHU and they paid for fooding. But Barun Mukherjee didn't send money again GOPAL and SAMBHU asking for money for food. So every tourist had decided if this will be the


Posted on May 19, 2015

Grieveance against Jukaso journeys: Unprofessional, Complete lack of accountability and unrepentant attitude. Even after more than 6 months I remain steadfastly patient though utterly baffled at a display of complete professional apathy, a cold cut ruthless pursuit for making money at any cost and an intriguing lack of basic human values. May I request you to kindly refund my hard earned money ( Rs 50,000/-) without adding insult to injury. Being a proud Army officer this kind of violation of basic integrity levels is a cruel experience I could have done without. This mail is not a tool to harm ur reputation which I am sure you value as I valued my trust and faith while enrolling with you. I hope to hear from Jukaso which would be professionally gracious and would go a long way in preserving ur name and esteem which takes a long time to cultivate.

Shyam Kumar

Posted on May 14, 2015

I had made a booking for a airport pickup from OLA Cabs booking reference no CRN 81137111 to pick me and wife from airport on 13th May 11.20 pm. when I came out of the airport by 11.00 pm I had not received any sms on my pickup vehicle. I waited till 11.40 pm but there was no information given to me. When I called up your office in Cochin they said your pickup has not be scheduled due to lack of cab in that area.on repeated enquiry your office sent me a msg giving me number of driver when i called him he had no idea of the trip.

phani bhushan raju

Posted on May 11, 2015

I am in USA,I had to book my tickets for my wife & Kids they offered me booking with free cancellation, I went ahead and booked my ticket with them. they asked me to transfer money INR8250 and rest through credit card. I tried their website to transfer my money but that didnt work. The lady named Priya Thakur gave me an ICICI account number to transfer my money to the account to get the booking started. Once I transferred they said Tkts will be issues in 2 days. But after 2 days they started giving silly reasons and changed the price. When I asked for refund they said refund is in process and they never gave my money back. Now they disconnect my call. I have all the ICICI transaction records. Please help. I am tired of following up and dont know what to do as I am in USA.

Mohit Singh

Posted on May 06, 2015


Posted on May 04, 2015

Chetan Sapra

Posted on May 04, 2015

We have been defrauded by "Journeys by Jukaso" Misrepresentation of facts : Total amount charged to us: 2000+35000, which was the final amount and was supposed to be converted into 24 EMIs which was not done, all paid trip for 3N/4D was also provided but it was also denied. Other benefits were also provided and the same were also denied. Please help us as we hail from a middle class family and 37000 is a big amount for us. Thanks

Ajit K Upadhyay

Posted on May 01, 2015

Hi, This is to inform you that i have booked my Air ticket (time 2.13pm dt.1st of May 2015) from Kolkata to Guwahati for journey dt. 2nd May 2015, timing 6.00am, with goibibo application, but they didn't provide any ticket, but amount has been deducted from my account Rs. 3352.00. From there side only received one mail regarding that your ticket is in process and your Booking ID (GOFLDAND0eb20143046981) Please look on this matter to reversal of my full amount and loss. Regards Ajit K Upadhyay


Posted on Apr 27, 2015

regarding false claim by, which has taken my 8000 rupee for a tour pacakage and gift item of 30000 rupee. now as their words are false and compelling to take another pacakage to get the gift. this is a fraud company and used to fool people and take their money

Dr SK Gupta

Posted on Apr 25, 2015

I am employee of Coal India Ltd .I HAD BOOKED MEMBERSHIP BY PAYING Rs34420/- in name of my wife Archana Gupta at RenukootWe were called by Jukaso representatives and were lured to opt for their holiday club membership. They gave us free vouchers as well which we have not used till date. My ID is R 0503370 I had applied for refund on 4.3.2015. but till date I did not got refund.I request you to kindly cancelled my membership and send my refund.It create a negative impression in the market about you. DR SK GUPTA 09406711454 C10 ,NSC,SINGRAULI MP


Posted on Apr 23, 2015

I booked one hotel room through GOIBIBO.COM in hotel SAROJINI,DARJEELING.From 15.04.2015-18.04.2015 My confirmed booking id-HTL3XWEPWV & also paid Rs2730/- for three days booking.when I reach in hotel SAROJINI,DARJEELING the hotel management told me there is no hotel booking done in my name.So please action against & refund my paid money Rs.2730/- with compensatation.

Narayan S Dabholkar

Posted on Apr 23, 2015

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Posted on Apr 21, 2015

this is the complaint against Thomas Cook The agent has agreed to give discount during the time of tour to dubai Now after two months have been passed the discount is nt given by the Thomas Cook Kolhapur branch This was this worst experience from my side Because I have tried so many to call them but no response I kindly request to the give the discount amount.

Prerna Tiwari

Posted on Apr 20, 2015

My brother-in-law has booked an international flight from Makemytrip site with Booking ID IN1501B7S290584 amount Rs.43000.00 which was later cancelled in Febraury. The amount is not been transferred back to my credit card account, many months have passed but only 1500.00 is been credited back to my account, whereas during cancellation the person with whom we were dealing, he told us that 3000.00 will be charged as cancellation charges and 40000.00 will be refunded back to your account. I have also incurred Rs 8000 interest on my Credit Card because of this amount. I have called and e-mailed Makemy trip but have received no response from them

Dhiraj Kumar

Posted on Apr 19, 2015

I booked a cab on 15 April and it was commited the if I pay using Wallet I need to pay only 70% of billed amount, but due to Technical fauld it didnt got deducted from wallet and not they are asking for 100% which is not customer's fault. And asking to directly settle with driver. Due to which I have to make extra payment and its my and Driver problem not Meru problem, where as I used Mure booking service to avail the facility which is not at all free of cost. I request you to kindly look into it and help me in resolving this issue. Booking Reference No :- No booking reference giving. 38156168. Date of booking :- 15 April 2015 Billing Amt 149- And Driver is asking Cab No KA36A9194 9.40 AM Pick up. Regards Dhiraj

Arpita Chaudhuri

Posted on Apr 18, 2015

Missed my flight owing to carelessness of meru

V V Sankaran

Posted on Apr 11, 2015

I had remitted Rs 28914/- to M/s Indiaislandtourism on 01/12/2014 towards the cost of three Deluxe class tickets for ship journey from Kolkata to Port Blair on 22.12.2014. The amount includes taxes and service charges as applicable. Initially the agency did not send me tickets and I had to really struggle through repeated emails and phone calls for almost 20 days. Finally, the tickets were provided to me in first class instead of Deluxe class. The difference of amount is Rs.6954/-. Since First of Jan 2015, I have been asking the agency to refund the difference amount after deducting the taxes and service charges applicable. I have been talking to the contact person of the Agency Mr P Mariappan through email and phone. He has been promising to refund the money all through, however has not done the same yet. Off late he is not even picking up the phone also. Contact Details of agency : Mr P Mariappan, Mob 09500094193,email Please help.

Ashutosh Gupta

Posted on Apr 10, 2015

Hi Sir, This is regarding the refund of one of my booking with goibibo. Its been 22 days but till now they have not processed the refund. Everytime i call their customer care they said they have forwarded the complain to their back-end team and will refund the amount in next 24 hours. I have called them more than 10 times but everytime they said that it will be done in next 24 hours and when i call after 24 hours they again say the same thing and today 22 days have passed but refund is not done till now. Today when i asked their executive to transfer the call to their supervisor, he disconnected the call.

Jyoti Arusia

Posted on Apr 10, 2015

Hi, I made flight booking through MakeMyTrip Website. Booking Id:NF2201942389033. (Port Blair --> Bagdogra, hop at Kolkata) Today, when i checked the spice jet website, there were no such flight timings as : 8:05 --> 10:25 (from Port Blair to Kolkata). The passengers travelling on this booking Id are 60 yrs and 80 yrs old females. And they are in trouble now. I called up your customer care service numbers, but they replied indifferently to my problem. The best option they gave was to cancel the entire the ticket and refund me the money. After this i will have to book new flight tickets with 3 times the original price. now my parents and stuck at the Port Blair airport. This is mistake/nuisance created by MakeMyTrip, due to which we are suffering. I request you to get me justice. MakemyTrip should pay/make arrangements for the trip (Port Blair --> Bagdogra) so that my parents can reach home safely.


Posted on Apr 06, 2015

Enigma tours & Travel company has taken the money 12000/- & not providing any response on email & now Sagar Shetty is not picking up the phone. Poorva , Sagar Shetty were in X th Central Mall, Kandivali when they provided me the Tour package & ask to pay 12000/- for 2 yr package. I paid using CC & they provided me a receipt. their guys kept delaying & now they are not available in that office. I'm desparately wiating for a response. All who have been victim of Enigma, pl emailme on

K K Haldar

Posted on Apr 05, 2015

compensation and damage

ashok kandoi

Posted on Apr 03, 2015

Dear Sir, We purchase ticket from sun travel for Air india. and due to late arrive in airport Air india is refuse to board but they stamp in ticket for Full refund. When we went to Air India office they told us to make request to your travel agent to get refund from Air India express and they will refund to our travel agents. Our travel agents refuse to do.


Posted on Mar 30, 2015

I have booked 1 hotel named : Resort Hirak Jayanti at Mandarmoni , today from , but after makeing the payment when i have called the hotel number they have informed me that there was no contract between hotel and so my rooms are not confirmed and that will be never confirmed. this IBIBO.COM are making false advertisement and booking to cheat customers and grab our money .kindly help me and other customers who are suffering like me.


Posted on Mar 28, 2015

I, Arti Pandey w/o Vijay Kumar Pandey resident of B-1, Flat No.102, ACC Chowk, Tech Town, Butibori, Nagpur, Maharashtra-441122 would like bring your kind attention that I have been entrapped by M/s Country Vacations having Branch office at 337, Imperial Court, Opp Kalidas Appartment, Dharampeth, Nagpur-440010 :07126602006 Head Office : 6-3-1219/a, 2nd floor, Country Club Kool,Begumpet, Hyderabad-500016 The companys sales representative Mr. Pankaj,Mobile No.7387593583 has cheated me by swiping hdfc debit card no.5129670502573137 for Rs.15,000/- on 14.03.2015 at Dharampeth Office, Nagpur, After swiping card he came with an agreement on stamp paper of Rs.100, which was neither be allowed to read carefully nor be understood and asked me & my husband to sign so as to get our money back after 7 days if not interested. After reading the documents at our home we have asked them to cancel the agreement he assured us to refund within 1-2 days. but not refunded

Kunal shah

Posted on Mar 24, 2015

I got call from yatra holidays. They represent them as also sold an one year membership. Now I tried to call them then they are not replying. I have written mail and call recording of all their calls. Please help me as three of my relatives has also purchase the same package. I can easily prove everything if someone help me. I don't know where to complaint and how.

Manoj Asati

Posted on Mar 23, 2015

Ola cab complaint- I booked a cab for 23rd march 2015 at 5.30 am from my home to airport at bhopal.The booking number is CRN69606750 .While enquring at 5:45am it was told that the cab is not available near by to my location .This caused me a lot of hurry and inconvinience and harassment to catch the flight. I had to incur a lot with too much disappointment for the alternative arrangements in the wee hours of the day.The ola cab should compensate me for all these.The ola should be warned also to refrain from taking booking untill it is sure to fulfill it.I request u to intimate the action taken against ola cab service in bhopal.

vinay kumar gaur

Posted on Mar 23, 2015

I have tried booking ticket on Goibibo site on 13th march at 1120 pm for BLR-FRA-BLR sector and the transaction was successful and the amount got deducted from my net banking account of 33067/-, but the message I got was payment failed and the ticket was not booked, then I got a link form Goibibo saying to retry the payment and I did the same again the same problem occurred the payment went thru and the ticket was not booked. Thus in all I lost 33067+33067= 66134 amount from my bank account. Then I dropped a mail and even contacted the customer care, they said the status is showing pending in their system Due to all this the ticket fare went up by almost 4000/- and due to this I have to book the ticket at 36032/- on 14th march 2015 with PNR no: FRMYZB which is confirmed. due to neglegence from goibibo i still havent recieved my 66132/- and over and above i have paid extra 3000/- to book a tkt becoz of goibibo mistake. kindly help me in getting my amount and the extra amount paid back


Posted on Mar 18, 2015

Its been 1 month and goibibo is not refunding my money, they sent email to me saying it has been sent to bank, but when checked with bank there is no amount received.I am waiting from two weeks post that email and more than 1 month after cancellation. BookingID: NSGA1S2WL and NSGOEFCFE Goibibo service request ID : 214752 Amount: 4219 & 4219

V Srikanth

Posted on Mar 18, 2015

I booked a room on 6th February 2015 for my stay at Katra from 6th March 2015 to 8th March 2015 through (yatra ref no. 06021543917). When I reached on 6th March 2015 at the Hotel, I found to my surprise that no room was booked on my name and the Hotel people had not received any such communication from It was also a bigger surprise to note that the Hotel does not have any tie up with I was dumped in a shabby room and I had to put up with the accommodation as the weather was too bad and I could not venture out to look for alternate accommodation elsewhere. The Hotel manager insisted on payment whereas I had made the full payment on 6th February itself to I ended up paying after I was told by Mr. Balram of because without making payment, the hotel manager was not allowing me to checkout of the hotel. I demand reasonable compensation for the hardship I faced at such an unfamiliar location in spite of making payment much in advance.

manoj bhargava

Posted on Mar 11, 2015

yatra times an online tours and travel site has made misrepresentation of the transactions affiliated by it. they had received the payment of the transaction but did not appropriate the details of the services they had promised to provide for .on default of services the company also fails to provide for return of payment made also no contact person is hence available and the postal address priovided by the company is fradulent and nno office even exixt

Umar Manzoor

Posted on Mar 10, 2015

Dear sir i have booked an air ticket through . jouney date 10th of September 2014 from Srinagar to newdelhi.But due to flood reason the flights were delayed . and i have to cancel my ticket . So i didn't get the refund amount which is 2803Rs . From about 4 months i m not able to receive my refund amount. By booking Id is NF2202536011753. My name is Umar Manzoor. I have contacted various times to customer support executive but they said your amount will be refunded withen 4 working days all the time every customer support executive repeats the same thing.But i didn't receive the refund amount yet. I have already send my bank account statement to . Then the customer support executive said me we apologise for this.all the time every one says that payement has been done by our side .But i didn't understand were the amount goes . im continuously checking my bank account statement but i didn't receive the amount. Now my request to u is that plz. look into this matter. --


Posted on Mar 08, 2015

I had booked e-gift voucher worth Rs5000/- in make my trip on 30.01.15 through sbi internet banking, but due to server problem the transaction got failed but amount(Rs 5000/-) was deducted from my account. I registered a complaint on 31.01.15 in sbi as well as make my trip but still i havn't recd my money nor the gift voucher till date.After 1 mth i was informed by SBI that the money has been transfered to make my trip & i have to contact make my tri for the refund/voucher.But there is no response from make my trip till date. The transaction details are given below:- Transaction Ref No :- IG00NSAZH1

Sanchita Niyogi

Posted on Mar 07, 2015


Posted on Mar 02, 2015

I booked two tickets for Kerala tours from M/s Jana Ajanar Pathe on 05/09/2014 for Rs.24612.The Tour was scheduled on 9th February 2015 as per their leaflet and published broacher and the advertisement made at our famous Travel Magazine "BRAMAN". Ultimately they failed to conduct the tour and did not intimate me for their commitment failure. We were harassed for our money back and till today we have not received the payment from them. Being a senior citizen and over 65 years of age it is very difficult to tackle with them and hence this application.

Sonica sanghvi

Posted on Feb 22, 2015

We had got holiday voucher from priority international saying can book anytime your holidays but now they are not making booking of holidays saying call after 3 months

Gaurav Dhawan

Posted on Feb 18, 2015

Hotel booking through 1. My Booking ref no. is S1339838. 2. On 18th Feb 2015 is was booked for Tiger Roare, kerela where the cost of Room is Rs.16000/- per night (Refer Trip Advisor). I reached at 11:50 AM and Tiger Roare refused me check in as the had no intimation from on my Booking. NO BOOKING WAS MADE BY YATRA.COM FOR MY STAY AT TIGER ROARE. 3. How can accept a booking without even making the Booking to Tiger Roare? 4. At around 3:30 PM after repeated requests and pleads i was offered room at Elephant Route where the cost of room is Rs. 3400/- per night which is one fifth of the cost of Room at Tiger Roare. 5. Yatra Exexutive calls up at 5:30 PM and says that equally good alternative arrangement has been made. Do you think we are fools here ? does a blunder in the booking and they shift us to a Hotel which is one fifth the cost and expect us to keep quiet after all the Loss of Time

Nikita Singh

Posted on Feb 18, 2015

Hi , &#8203;YATRA REFERENCE NO - 21091436592 My tickets were cancelled via the airlines and I had booked that ticket through Yatra. On 26th Dec 2014 Yatra sent an email stating my refund is processed and i will get in my account within 5-7days . Its been close to 2 months and i haven't got the money . My bank doest has any transaction from Yatra , I am asking Yatra to give me the transaction copy which they are not giving me on repetitive complaints. Its a mental harassment to track this along with your job and other work in life. I have made number of calls everyday and same reply that u will get the copy in 24-48hrs but nothing happens no reply.

Prabhat Kumar Singh

Posted on Feb 10, 2015

I had booked a ticket from Easy Go Trip on 20th Dec'2014 from Hyderabad to Delhi with payment of Rs 8385.Waited for long for the ticket but the message came "ticket under process" and was not confirmed till I reached Airport.Tried to call several times their Customer care 8080144002 but no response,dropped message on Live Chat for cancelling the ticket. Received a mail from them that Ticket has been cancelled with reference no C:127 and the money will be refunded in 9 days. Kept on calling their Customer Care but no response. Since then I have sent 4-5 mails at their email but no reply. Still my money is not refunded. Looks like they are a cheat Company as there are so many complaints against them regarding non refund of booking amount after ticket not getting confirmed. How can I get my money back and also protecting other citizens being duped by them.

purnima arunsankar

Posted on Feb 10, 2015

My husband had booked tickets for me to travel to US with Make my trip in US $. But later there was a change in the surname as i had to include his name and not my father's name. No such facilities were given by them. So he cancelled my tickets on jan 17. Till today he didnt receive the refund money. Make my trip answers that they have initiated the process from their side and asks as to enquire the bank. But they have actually not done anything.

Atul yadav

Posted on Feb 08, 2015

I booked a cab from the taxi service named India No 1 tour and travellers address (,Office No 001 ,Huda Market ,gurgaon Sector 31 ,122002, mobile no 9990590799 ,9711168532 ) on 31 Jan to Airport on 1 feb 2015 at 4:15 . But on 1 feb no driver came and no call from them .I tried many times to them but not received any answer from them .I missed my flight due to them and I have to book the flight again and suffered a loss of 25000 on doing booking again .I have booked the cab from Justdail service and also lodged the complaint with Just dial .Would request you to kindly assist me in getting the my refund .Thanks Atul Yadav 9873737510


Posted on Feb 07, 2015

MY BOOKING ID IS NF7901439064849 my refund is still not paid to me inspite of several call to customer support , who assured me that my refund will be done in few days, But till date I have not got refund My Cancellation Reference No: IN1412R6S263841.

rajesh kumar

Posted on Feb 06, 2015

1. I had taken the membership of jukaso on 4 Nov 2014 at Bareilly on the name of my wife Mrs Mili Kumar Gupta. My Membership ID is W0502815 2. I was promised for complimentary package of 2 nights at either of the 5 destinations, I wanted a booking at Jim Corbett for 18 - 20 Dec, the same I informed to their representative on 4th of Nov only, but on 16th of Dec at 1800 Hrs I am being informed that my booking is not possible because of availability problem . This is inspite of the fact that I had confirmed my exact journey days almost 1 and half months ago. However what I see that I was done a fake promise and no action was ever initiated for booking . 3. I have been telling all the staff of jukaso to refund my money but this is a FRAUD company. there is no redressal. I have given atleast 25 mails but nobody is ready to respond. 4. My sincere advice to all that do not get in the trap of Jukaso, this is a fraud company based at Luckhnow, UP.

Govil Singla

Posted on Feb 05, 2015

I booked a package on for Rs 83,200 and the same package they are offering for Rs 77,000.00. Am I fool? Please help. I used that for the first time and that what they are doing to the client.

Aakash Bansal

Posted on Feb 05, 2015

I booked an airline ticket from goibibo and the flight was automatically cancelled. i have not recieved my funds till yet. booking id- J8FK3S flight no-1825 Air Asia for date 28th dec by name aanchal bansal costing 7685rs. I contacted so many times with both air asia and goibibo but nothing has happened. please consider it as soon as possible.


Posted on Jan 30, 2015

I want to cancel my Country Club membership due to too many fraud/ Wrong commitments made by their staff. Please help

Surbhi Dugar

Posted on Jan 27, 2015

Booked a return ticket definitely in the offer period on, in the 3rd attempt and still I am not getting my PNR, and now they are saying that they were not able to book my tickets, inspite of them showing that my payment has been received and a confirmation e-mail also came. The offer period will not come again. Now, the prices have shot up like anything. I don't want any refund, ALL I WANT is my ticket booked at that price. Because of them, I lost the opportunity to book at the reputed websites, like I always do, and without any hassle and harassment, I would have got my tickets booked easily! must pay the fare difference from their end, as the problem was from their end, not mind. If they were not able to generate the ticket, it is not my fault, as I made sure to book the tickets before 26th January ended, and I did that! They are harassing me to the core, and are not even making me talk to their head! Disgusting experience!

Rekha V. Semlani

Posted on Jan 20, 2015

Booking ID: TUAS3N4FC. As per telephonic conversation I had already made clear to your executive that I had made booking through Goibibo and was not concerned with what all excuses airlines is giving. As per the procedure while booking and before reaching secure payment gateway, Goibibo confirmed availability of seats and fares. Only after this I was taken to payment Gateway. Once Payment was done, even PNR was issued but ticket was given saying wait for 30 mins. After that all of sudden you say that fare has increased, so either cancel the booking or pay up the difference. On arguing my case rightfully your executive Mr. Kishore proposed me to that Goibibo would take a hit of Rs. 1000 out of the new revised fare of 5520/-. Balance difference was asked to be borne by me, which i refused at once. This seems a clear case of Cheating and Fraud , where after booking and your portal confirming with airlines and payment made, you deny me my rightful ticket and asking for Fare increase.


Posted on Jan 18, 2015


Nikhil Bahl

Posted on Jan 16, 2015

I would like to bring to your notice that on 12th Jan at 8:56 a.m,I booked a return flight via Goibibo.I was allotted a Booking Reference Id TUAXWZ2NM.As per Goibibo's policy,the tickets were to be sent to me in 30 min,which didn't happen.After that,with the given Booking id,I tried to print my tickets from the goibibo site itself.The status showed processing and an automatic PNR no.H2WW8 was allotted.I tried calling its customer care no. for hours,but i guess they were too busy attending calls of their other customers.After few hours,I tried to print my tickets from the Air india site itself,using the PNR no.H2WW8.The status showed "Cancelled".After that,i wrote a mail(at around 3:00p.m) to Goibibo to show my discontent and requested to cancel my tickets and refund the amount.After that,I booked my tickets from some other site.Now out of the blue,after a while,I receive the tickets from Goibibo with a different Booking ID(with the same booking time 8:56 a.m).They have simply fooled me

charan singh

Posted on Jan 15, 2015

I could not received my failed transaction refund from make mytrip


Posted on Jan 13, 2015

I have filed the following TDR for cancellation of my E ticket. As per your reason tatkal ticket refund not allowed, but that day train was cancelled. Please check at your end and kindly refund the amount. TDR Rejection details are given below for your reference . TDR Transactions Details Transaction ID: 100000095123813 Train No./ Name: 18517/KRBA VSKP EXP PNR Number: 6234454223 Date of Journey: 11-Oct-2014 Date Of Boarding: 11-Oct-2014 Date of Booking: 10-Oct-2014 From: TILDA (TLD) To: VISHAKAPATNAM (VSKP) Boarding At: TILDA (TLD) Resv Upto: VISHAKAPATNAM (VSKP) Quota: TATKAL (CK) Class: SLEEPER CLASS (SL) Ticket Amount: 1230.0 Ticket Type: E-Ticket Passengers Details Name Age Gender Status Coach ID Berth No/ WL No M APPA RAO 43 Male CNF S5 29 M SUSHILA 40 Female CNF S5 26 M SRINIVAS 13 Male CNF S5 27 TDR Details Reason For TDR: Train Cancelled TDR Filing Date: 11-Oct-2014 17:48:20 HRS TDR Status: CR Repudiate Cancellation

Gunjan Kumar Chaurasia

Posted on Jan 12, 2015

I have booked my holiday trip on 25th december,2014 of 6N/7D from at Rs. 11999/- on the basis of offer received in my mail and got receipt of the payment.The confirmation of the amount receipt by them are in my mail. They have committed to provide me package kit within 4-5 days but after 15 days i have not received the kit and the concerned person are not receving my calls and even not replying my mail. All the mobile nos. are not switched off. They are making all the people fool and taking money by persuading them. I have all the valid proof against them.Please help me in receiving my money back with the compensation for the problem i am suffering.


Posted on Jan 10, 2015

This is to inform you that , I have booked a E-Ticket ( PNR No;6333953304 ) to travel from New Coochbehar (NCB) to Sealdah (SDAH) by train no :02262 (02262/GHY SDAH PREMIUM). Boarding date was:28-09-2014(28-Sep-2014) and scheduled departure time at New cooch behar(NCB) was 0.44Hours. But on that specific date the train was running late by more then three hours and at 04-22 hours(Dt:28-09-2014, I have filed the TDR( Cancellation ID: 100000014149261) till then the train was not arrived at New Cooch behar(NCB). To get the refund and notify the fraud of IRCTC I have complained to every concerned person of the Indian Railway including Rly Board but till date nothing happened. I just want to take the matter to your end to do the justice and take necessary action to avoid the same by IRCTC to cheat public


Posted on Jan 08, 2015

FlyHigh Holidays are fraud in garb of a gentleman and the male employee is a rowdy. I had planned a tour with them to Kashmir in September 2014. Unfortunately due to natural calamity I was forced to cancel the trip. When I approached them for money, they changed colors like chameleon. Kaniska Sen, is uncouth and used abusive languages, he probably doesn`t respect his family members so he doesn`t know how to behave with outsiders. He threatened to kill me if I visit their office. I have all the recordings of the conversation with him, still he has not returned Rs.15600. I am going to take up this matter in court as well as Consumer Forum and I want to bring this person to justice. I had to take all the pains contacting the airlines personally to get back the money and when it was their turn to refund it, they shamelessly deducted a huge amount.It is my sincere request to you to kindly put an end to their dealings publicly and give fair justice by refunding my money.It is very serious.


Posted on Jan 05, 2015

I have booked Three Ticket Via Date Journey For PNR. No. Amount (Rs) Payment Gateway 29-12-14 Chhatarpur-Indore 33876009-762449 600 .00 Paytm- Offering 30%* (125 Rs. Max cash back) 29-12-14 Bhopal-Chhatarpur 33874840-762355 400.00 29-12-14 Bhopal-Chhatarpur 33871193-762082 400.00 But due to some critical weather and health condition I had to go for cancellation of all of these tickets on 01-01-15 two days before actual journey which as per cancellation charges deserves 30 % deduction so three Cancellation receipts with refunds calculation generated as follow Date Journey For PNR. No. Amount to be Refunded (Rs.) 01-01-15 Chhatarpur-Indore 33876009-762449 480.00 01-01-15 Bhopal-Chhatarpur 33874840-762355 280.00 01-01-15 Bhopal-Chhatarpur 33871193-762082 315.00 Total 1075.00 So as per receipt Rs. 1075.00 is the amount to be refunded however only 645 Rs. refunded subtracting 370 Rs., which you received at the time of booking Via Paytm Gateway.Resolve

Nirmal P Kripalani

Posted on Jan 02, 2015

I had made a booking with Expedia but cancelled the same around mid september but I have not received the refund from them yet -they are acknowledging that they have to refund but they are saying that they cannot find it in their system and no one is able to resolve this issue -kindly help

Abhijit Guha

Posted on Jan 01, 2015

Taxi for sure cheated me by confirming a false booking. Due to this I am unable to go to a pallned trip on Jan 1st.

V M Raghunath

Posted on Dec 31, 2014

I booked a cab on 18 Nov 14 for a trip to the airport on 19th Nov morning. The booking was confirmed online and the pick up was at 1015. Till 10 am on 19th there was no contact from the driver. I contacted the driver at 1005 am and he told me that he was not yet ready to undertake the trip and that he would only be able to pick me up at 1045 am. When I told him that my check in time was 1120 am, he curtly told me that I can make alternate arrangements as he wont be able to come earlier than 1045. I rang up the helpline thrice. All I got was unsolicited advice that(a) I should make alternative arrangements myself and that too at around 1015 am,(b) I was also told that I need to plan my pick up time more carefully in future and that I should cater for delays - this to someone who travels at least once a week, and(c) My conduct should be more professional. All I can say is that people need to teach these cheap, unprofessional, incompetent cheats a lesson by boycotting them. CHEAPER RATES


Posted on Dec 31, 2014

I have booked a ticket on 24th Dec from Tadepalligudem to Bangalore and DOJ is 28th Dec.The came at 7pm to boarding point in Tadepalligudem,that time they called asked me where are you, i told im very near to point just wait 5 mins.After that i called many times when i was on the way but they didn't respond.I reached the boarding point exactly at 7:07 pm.That time bus was no t there it has already left,so i again called driver he didn't respond then i called SRS office he has given irresponsible answer.Do you think was that fair,because of drivers irresponsibility and SRS office memebers arrogance i missed the bus.Im ready to provide the call recordings also.One straight thing i want is my money back at any cost. FYI....Irresponsible Driver Number:9741603516 Arrogant SRS Staff Number:9246676555


Posted on Dec 28, 2014

There is a fraud site named, who as per the site has taken 3600 Rs,(bank details are given in the site) for Tirupati balaji darshan. Now the person is denying of any such service and not paying back the money and no travel was made. His contact number is 07845198502 and he is from Chennai. His email id is His Axis bank account number is 913020047769617 and the IFSC code is UTIB0001543 and the payment is made through my ICICI bank account 055201515274 on 16th Dec, 2014 at 4.29 pm. Please help me on this, now the above web site is not working (checked just now). This is pure fraud case and for the same seek your help to get my money back. Thanks & Regards Sunny Agarwal


Posted on Dec 19, 2014

I Satya Prakash Srivastava Sending you Legal Notice Against Booking a tour from 30.09.2014 to 07.08.2014 Triputi to Madurai,Rameshwaram,Kaniyakumari to Madurai to Bangalore to Mysoor,Ooty and Koonoor. Your staff Swami told me and given me as written Delux 3 bed wala room. 1 I have stay in ordanery room in Madurai, Kanyakumari only two halt. After returning from Kanyakumari mmtt tour and trevel not given me room for freshup. 2 In bangalore Anand sai tour and trevel only send me Mysoor and ooty. and aslo for Ooty at 7.30 am your tours Bus pick our family and bring me to Ooty at 5.00 pm and after that transfer me at next bus and send ne back to Bangalore without any Sight Seen in Ooty. Coonoor which Totaly cut by your treveller. Booked by Manage/Director Dhanasri Tour & Travels H.Q. Shop No 16 Municipal Shopping Complex Opp. Srinivasan Complex.Tirupati Email:

sunil karn

Posted on Dec 17, 2014

I have booked two tickets from on 29/11/2014. One having trip id 1411297936 and PNR number: 6135986009. Hwh - Hatia Express and Train# 18615. I tried to cancel this ticket through but could not go through everytime they showed system failure and asked to contact the off customer service number 9595333333. but their customer service number was directing me to to go online for cancellation. I tried for last two days and then written for help in cancellation but their help did not came and I lost whole my booking amount Rs 1575. I was helpless again in another ticket whose trip id was 1411298003 and PNR number : 6535986232 Hte Rjpb EXp Train# 18624. I could cancel it via online at the last minute and I lost another Rs 400 approx in this transaction.

Sanket Chavan

Posted on Dec 16, 2014

Recentaly i booked my bus tickets from My booking id's are NU77013958781770 & NU77013958781698. The bus is not arrived on that date. Bus Operator (Paulo Travels) didn't pickup the call and also make my trip didn't support me on that day. From last 15days i am contacting make my trip call center and they said that, we replay on this asap. But still i didn't get any reply.

sunny jain

Posted on Dec 09, 2014

I travelled from goa to mumbai on 7th dec 2014 by paulo travels.The ticket showed boarding time of 17:30 but the bus actually departed at 21:00 in addition to that we were suffocated in a mini bus for a distance of 15 kms before the multi axle arrived. We reached the actual boarding place at 18:00 where there were no seating arrangements and the staff was very rude and non courteous, the travel also charged additional Rs 70 for providing blankets by putting the temperature at a very low level. Due to the wrong information of departure and arrival i was late for very important official work for which i have been warned strictly and the outcome have might been my termination from employment. I seek for a rigorous punishment and fair amount of compensation for my inconvinience.


Posted on Dec 06, 2014

We are invited to jukaso Travel by giving False promise that today is special day and company is giving heavy discount on membership. We paid 50,000 to enroll into the membership. after 2 days we got call from customer care to confirm the membership. he gave completely different picture about the membership like this is onlt for 4 days-5 night and not 7 days that were promised. even for booking hotels aboard we need to pay around 2500 Rs. per day. Also owe can't cancel this membership. within 3 days I asked to cancel this membership and return the amount. even after lot of requests there is no response at all. Needs urgent help to resolve the issue.

Salman babu

Posted on Dec 05, 2014

I had booked a group topur for my family members consisting of 20 persons including Kids for travel to Europe in September 2014 and had paid 1500000 as advance to the tour operator Fortune as they applied for visa was rejected and the agent had booked ticket now they are saying the ticket is not refundable and refusing to pay the amount as also they had booked ticket from bangalore we had to suffer the loss travelling to Bangalore

Brijesh Vishwakarma

Posted on Dec 03, 2014

Please help me I want to file a complaint against a company Multilink

Sunitha R

Posted on Dec 02, 2014

My sister booked a Kerala tour package with & made online payment for Rs.51000. They informed that after 15 days they would send the voucher, but it never reached. After 1 month we understood it is a fraud. The emails & contact numbers are not working. Is there any way of tracing them or getting our money back?

sujeet maurya

Posted on Dec 01, 2014


Biswanath Sahu

Posted on Nov 30, 2014

Sir, with due respect, I beg to state that we booked a tour programme with Amethyst Tour and Travels, 100, Aurobinda Sarani, Kolkata - 6, West Bengal. The tour was of 7 days to Jagdalpur, Araku, Vizag (Rs -6900/- per head) Our journey date from kolkata was on 11th oct. 2014.. But there was red alert in our tour spot due to cyclone "Hudhud". In this situation we were forced to go to the tour by company. Then we couldn't reach the tourist spot and came back. Coming back we attend a meeting between company and tourist. Company(Amethyst) given us a written statement to back the given amount (Rs 1500/- less per head) within november 2014. But now He(Amethyst) is not returning our money. In this situation my request to you to do needful that we can get our money as soon as possible. Thanking you.

pratik arora

Posted on Nov 26, 2014



Posted on Nov 24, 2014

I travelled from pune to hyderabad. And arrived at pickup point 30 min. Before reporting time. Neither the bus arrived at the pickup point not i received any call. When contacted ibibo, the representatives are not able to contact the operator. After 2 hours they were successful in contacting the operator and i was told that the bus had already left. Travel details: pune - hyderabad Sun, 16 Nov 14 Sahara Travels Multi-Axle Volvo, A/C, Seater pune: 21:30 Seat No. 40 Boarding Point: Jagpath Dairy Departure time: 21:20 I was in contact with IBIBO representative continuously for 3 hours from then. 1. Bus operator did not contact me when at the boarding point. (Everybody does, As you might be aware) 2. Bus Operator did not receive my call. when I called them. 3. Bus operator did not receive your representatives call for 3 hours. 4. After 3 hours they responded that I was not present at the boarding point even thou I was there at the boarding 30 minutes before.

Sahil Bhat

Posted on Nov 18, 2014

That Go-air flight no G8/190 from Srinagar to New Delhi was scheduled Departure at 14:30 IST and Arrival at 15:55 IST on 08-Nov-2014. The weather was clear and sunny but due to the carelessness of Go-air management the departure was changed to 15:08 IST and arrived in Delhi at 17:00 IST on 08-Nov-2014. My connected flight from Delhi to Bangalore by Jet airways was at 17:00 IST on 08-Nov-2014 and hence I missed the flight. The Go-Air airline head at Delhi airport (Mr. Ashish Vaishnav) dint support me in any way. I was given false promises that they are trying to get me a new ticket in Jet airways or Go-air and was said to wait till 21:30 IST at Delhi Airport. I waited for the same till I lost other flight options to book. At last Mr. Aman Bansal again try to cheat me by asking to pay for the single seat available in their go-air flight for which I refused to pay as flight delay was their fault. I was not offered any optional flight or seat in their flights as two more flights were sche

Shaman Jhaveri

Posted on Nov 17, 2014

We booked for Tour for Dubai & Abu Dhabi with ACE Tours & Travels, But we have life time bad experience of all time, They have not delivered a single thing which we were promised @ the time of booking, & for anything asked to the escorts with us in tour were not able to answer, or do not have any knowledge with them at all. On pre-request of the food also for special category of JAIN, They were unable to provide on single day the same in Breakfast. The sight seeing timings are such arranged that u cannot enjoy the things or see the places when its beauty is available. For example, they took us to the Burj Khalifa in the last slot, The Abu Dhabi Mosque @ 7.00 PM, where its closing time is 7.30 PM, No food available at all in Dessert Safari & Douw Cruise, Where they is no option of buying any food on our own, When we have 2 kids with us, So we suggest no one should ever took their tour, & expects you to help us in getting compensation from them for such pathetic services. Thanks


Posted on Nov 14, 2014

it's about the complaint against the new reliance motor driving school, shop no.18,2nd floor palika bazaar new colony moad, gurgaon. I have registered with them for the training from 29th October and paid the full amount 2700/- against the i10 training. since then the approach of this school has been horrible. 1. owner pradeep yadav came fist few days and then transferred the training to his team member dinesh , who came in alto for training. I have paid for i10 and for alto the amount is less. they say adjust it with alto as we have i10 not free. 2. I asked from day one to train 1 hour daily as I have only 8 days. but they continued with 1/2 hr daily, saying will do tomorrow and so on .. 3. they are not coming regularly since join . in this week they came only once on 12th. i call them daily they have excuses like drives is on the way, sometimes mobile not reachable, sometimes we have no time today. please help them getting back my 2700/-

Nimesh Jaiswal

Posted on Nov 13, 2014

Subrata Mitra

Posted on Nov 10, 2014

stolen hand bag from train no 13006 at Asansol station fm B-1 coach birth no:36

AKSarin & Ranjana Sarin

Posted on Nov 01, 2014

I travelled by Cox and Kings to UK and Europe with tour to end at Brussels, Belgium. The tour company left us at Paris instead without any prior intimation. They did not make any arrangement for transport from Paris to Brussels. We were also deprived for seeing and stay at Brussels as promised at the start. This is a clear breach of agreement. Despite several mails and registered notice there is no response. Booking was done by the Company's office at their local office in Sector14, Faridabad. We request for compensation of travel from Paris to Brussels,as we had to call our son from Brussels to Paris,harassment and mental torture.

Jayraj Lokhande

Posted on Oct 31, 2014

This is with reference to my Booking Ref: 532475 with Cox and Kings for the tour of Andaman Islands. I booked this tour with cox and kings on 20th September 2014 by paying 30,000/-. Departure date for the tour is 22nd November 2014. However since my mother's health was critical I had to admit her in TATA memorial hospital on 6th October 2014. Post all the tests doctors came to conclusion that my mother is suffering from breast, rectums and lever (metastatic) cancer. The cancer is on last stage and just to keep her alive for few more months major surgery has been performed on her. On 20th September 2014 when I paid 30 K as booking amount, I have received 11 calls from Ms. Manali Patel to make the payment. However when it comes to refund why such retard and late responsesI am badly in need of money for cancer treatment of my mother. If this is the condition before going for the tour then who will bother to listen customers on tour.TAG line should be changed to 250 yrs harassment


Posted on Oct 29, 2014

I have booked travel from Kolkata to Mumbai booked travel date 21 Sep 2014 and amount deducted Rs 8068 from my Credit card for Jet airways , from ' " To my unpleasant surprise when I reached airport in travel date on 17th Oct 2014 , I have been informed by Jet airways that , there is no booking in my name. I had to pay Rs. 16000 and odd amount to get the ticket again for the same day on the spot. Now the has not refunded the amount charged on my credit card and not responding my calls to phone number 8080144002 to my satisfaction. Please help me to get my refund and also to compensate me for the additional fare I have to bear for the irresponsible behavior. Thanks Sujit 91-7208001852

sanjeev moulick

Posted on Oct 29, 2014

I bought 3 online tickets in Fernandes Travels Konduskar Volvo through 'Make my trip' for journey from Mapusa,Goa to Pune on 07.10.2014. The bus was cancelled without any information and I was left with my family on the bus stand with no option. I had to book a taxi on the next morning at a huge rent of Rs.13000 to catch my flight from Pune which was scheduled the next day.Till date I have not been refunded my ticket amount of Rs.4050.00 even though they had promised to do so after their cancellation of bus.I had undergone a huge financial and mental suffering due to the incident and I want to teach them a lesson so that this do not happen further.

maulik shah

Posted on Oct 28, 2014

Force, threat and coercion used by Shree Ram travels (mobile nos - 9099463899), ahemdabad while renting of substandard AC car and taking away ten thousand rupees under threat

Ayush Kulshrestha

Posted on Oct 28, 2014

I & my friends had booked tickets from makemytrip for my journey. Unfortunately the flight which I was supposed to travel from Delhi to Mumbai got grounded due to tyre burst at Indore airport. I was promised a full refund for the same by the airline of which documents have been shared to the portal. Also during the same trip while travelling from delhi to srinagar, my tickets were cancelled due to natural calamity in srinagar and again promised a full refund. I had filed for refund on the portal on 21st and 22nd of Sep'14 and promised that the refund will reflect by 1st and 2nd october. But I still havent received a single penny. I have been constantly in contact with the customer care dept but of no help. I have also written them mails regarding this but still havent got a reply. Kindly help me to get back my refund (around 25000Rs) since it is big amount for me. Booking ids: NF2201431335163 NF2203731103307 NF2203731103421 NF2201431335063 NF2203731103519 Request you urgent help.

Prateek Joshi

Posted on Oct 27, 2014

Priority International is a Leisure and Hospitality Group. Promise to give 6 to 7 days in year in 3 to 5 star hotels booking. But after paying around 90K for five year membership. I am not happy with service provide by Priority International. Seems to be fooling people with that much of money and not giving Good Hotels. I want my money back. Please help.

Anil Kumar

Posted on Oct 26, 2014

i had booked 2 tickets for mysore site seen on 11th oct through MAKEMYTRIP site operator Viabhav holidays.i have mark pickup point at Marathalli,banglore at 6AM. But bus didnt come to pick us, i had been called so many times to the provided numbers, but they didnt pick the provided number, even i have complaint the MAKE MYmytrip customer care even they did tried to contact operator but they didnt pick the call then MAKEMYTRIP confirm me that they will refund my money but they never did it i have called many times then they said i have to wait more time for revert. They have prolong this till 14days but the same answer. and on 26th they said i have to contact bus operator and have to settel the matter with him.Make mytrip said they cant help any any more on this.Then i relaise that the bus operator and make mytrip cheated.I humble reqest to take a strigent action so that others shouldnt be cheated. Regards Anil Muni 9019806781


Posted on Oct 17, 2014

I was made to sign a purchase agreement by marketing executives in one of their marketing meets on 11 Sep 2014 at Hyderabad by verbally promising false offers. was also told by Mr Vamshi Krishna, the marketing executive manager during the deal that the amount will be recovered in 35 EMIs from my credit card and he will have the merchandise deal made accordingly with the credit card company. First EMI payment was also swiped from my card for which I have the receipt. However, the credit card has now started recovering the amount in 12 EMIs. When contacted, the credit card company says that the deal is for 15 EMIs and not for 35 EMIs. was through marketing executive Mr Shetty whose contact No is 08977621783 and he is not attending my calls now and seems to be fraud. Overall the company is cheating with its customers on many accounts and should not be trusted. The customer care also does not respond to emails and there is no grievance redress mechanism in the company.

Ankit khanna

Posted on Oct 12, 2014

We had booked 3 nights 4 days trip to goa with which had been a horrible experience. We were supposed to board 1.45 pm flight which was rescheduled to 4.30 pm and no prior information was shared with us, we have to wait at airport fr 5 hrs. It almost wasted our entire day. After taking up the issue with them, they agreed that it is fault from their side. To add to our miseries, our return flight which supposed to fly at 7pm was again rescheduled to 1.45 pm which again killed the another day. This time i checked with the airline and they informed that my flight num been changed by and the original flight was in in time and what version yatra gave us was totally different. They said it is from airline side. I have written it to there CEO as well and there is no concrete answer/ solution from them. I want my money refund and need your help to get it done. In short my 4 day has been shortened to 2 day trip.

suhail bakshi

Posted on Oct 10, 2014

i want to file my complaint about my refundthey are not processing its now almost now 20 days companies policy is within 15 days. plz help

Rahul Roshan

Posted on Oct 08, 2014

I booked Meru cab for 1st oct(6:30 PM) to travel from Begur Road to Yesvantpur Railway station on 30th Sep . I got the message with ref no- 30645315. On 1st oct even I got mesage of vehicle number and driver details by 6:00 PM. Cab: KA53A7348 Chauffer: Sitaramaiah S Cell: 9844425993. I tried to call the chauffer and initially it was coming sitched off. I called Meru cab twice by 6:10 PM and by 6:20 PM to give me another can. Customer care told me that after the call another cab no. will be provided which was never done. Also after some time chauffers number started ringing but he never picked it up. Due to this i was forced to travel in Auto with all the goods and my family and I paid heavy amount for that. It was very hectic and there was a fear of missibng the train. Do not trust Meru cab ever forever. I don't know what to do but want to file a compaint for this.

Lalit Khurana

Posted on Oct 06, 2014

I have booked travel plan with Drizzling Holidays Pvt. Ltd. on 31/01/14 by Paying Rs 10,999/- through online payment gateway. Now I would like to utilize that plan but not able to contact because all the contact nos are disabled and website is not available. I did not find any way to recover my money. Please help.


Posted on Sep 25, 2014

Before booking tour package for Leh from M/s, I got confirmation mail that will provide Flight charges separately in order to claim my LTC. However after the tour (22nd Jun' 14 to 29th Jun' 14), is not responding to my request. Booking Transaction ID is S697738


Posted on Sep 25, 2014

I booked a ticket with easy go trip on 16 Aug 2014. The payment was processed on the same day from ICICI bank. After few days when I called them to take the PNR number they told me that my ticket is rejected due to fare change and my amount 4888/- will be refunded to me in 9 working days. For this I received a mail also which is given below. Aug 18 Dear Sir,Mam, Your below booking is rejected due to fare change and as per telephonic conversation your total transaction amount will be refunded in 9 working days. Easygotrip Refund No A823. We are sorry for the inconvenience cause. Till today, that is, 25 September 2014 I have not received my MONEY. Please see to my complaint. Thank You.

Golap Ghosh

Posted on Sep 24, 2014

I did a hotel booking via their internet portal on 22 July for Sep28-Oct2 ( booking ref- NPK75723).I have a medical emergency and asked for cancellation on 18th Sep over phone.They refused to do and asked me to write mail.I wrote on 20th Sep.They never replied , when I talked to them today they said no refund or deferment possible as per their cancellation policy.( policy - Once the booking will be made 50 % retention charges will be applicable. Within 10 days of check-in date so there is no refund). Have never heard this kind of weird policy in any hotel all over the world.Please help me on this.There was no promotion nor I used any discount coupon. Below is the address of their office: Sales Office: Chatterjee International Centre (18th Floor, Suite No. 10) 33/A Jawaharlal Nehru Road, Park Street (Near Park Street Metro), Kolkata - 700 071. Email: Website: Call +9133 4006 0787

Arpan Jain

Posted on Sep 22, 2014

Hi Team, I had booked four tickets from for Dashehra and Diwali vacations and I got all the four tickets automatically cancelled from the abhibus side. Now the tickets are very costly and I suppose abhibus as the responsible one for it. I want abhibus to book anothter set of tickets for me or give me extra amount than the ticket , so that I can book any other ticket.

Anand Rajore

Posted on Sep 15, 2014

I had booked a Europe Tour with Thomas Cook for my wife who was travelling with her friends. Her VISA got rejected on the last moment and her tour got cancelled. Now Thomas Cook earlier said that there is no refund as per policy. After discussions they have agreed to refund Rs.69,000/- out of Rs.1,57,000/- paid to them. The following needs to be considered : VISA was processed by Thomas Cook and due to poor representation of the case the VISA got rejected. The VISA was granted again when similar tour was booked thru another operator later. There were discounts offered by Thomas Cook during booking, which have been added during cancellation. No further response from Thomas Cook is being recieved now.

Prashanth Goud B

Posted on Sep 12, 2014

The complaint is on & New Dhanunjaya travels. I have booked ticket on 23/8/14 thru from Bangalore to Hyderabad in New Dhanunjaya Travels PNR: F59DEM. Reporting time was 9.45pm. I have been waiting for the bus earlier than 9:45 PM till 11.30pm with family but the bus did not turn up. The sms from redbus has no info other than PNR number. It does not have boarding info, time, seat number,etc. Importantly the sms/email didn't have contact info of the bus. The bus didn't arrive till 11:30 PM, neither travels nor Redbus contacted me. I called Redbus for 3 times & they asked to look for alternate at such odd time & asked to send a grievance mail for refund. But after sending the mail they claim that the bus was on time & I was not present. I have call log of my phone which can prove that I made calls to their customer care & I did not receive any call from them. Pls do needful. I have all the necessay proofs, sms, eticket, call history, support mail chain.

deepak sharma

Posted on Sep 11, 2014

Dear Sir As per the below ticket, bus provide from RedBus (Neeta Travel) was no is MH-04-G-2424. After two hours run this bus come under break down and driver of bus said are arranging bus in half an hour but after waitning of more than 1 hour bus not come. My flight was on 8 PM so i take a taxi from there and reach the air port just 30 minute before. As per your best facility in buses, we face such kind of silly mistake. Please arrange to send my refund as well as my taxi fair to me/ REDBUS.IN Shirdi Pune Sunday, September 07, 2014 Ticket no: TG9N28423587 PNR no: 20531724 Neeta Tours and Travels Volvo A/C Seater -Multi Axle (2+2) 12:45 PM Reporting time 01:00 PM Departure time L,K Seat numbers Boardings point detailsNeeta International Hotel Location Neeta International Hotel Landmark Neeta International Hotel Mr deepak sharma Seat No.L Ms jaya sharma Seat No.K Total Fare :Rs. 920 (Inclusive of Rs.0 Service Tax)

Vijay Mathias

Posted on Sep 07, 2014

Molestation, criminal intimidation, manhandling, indecent touching of lady.

Brijesh Vishwakarma

Posted on Sep 06, 2014

I had an idea postpaid no.9990252876 whose bill was once around 10600 which i had promised to pay by 7th sept. 2014. but today i received a call from +919136910852, they misbehaved, argued, abused and threatened me to pay the bill today only else they will start contacting all my contacts.they instead of sending me a legal notice to pay the bill they called to all my contacts and repeated the same behavior without any prior information and authentication which was completely unconstitutional. around 12:15pm today (6th sept 2014)i gave confirmation to submit a part of that bill today.but after getting payment at 1:38pm they repeated the same till 2pm. This is the case of my defamation. kindly consider it by amount 1,00,000 because while purchasing i have submitted the zerox of my voter id through which they could have legally informed me. Even i offered them to submit a PDC which they denied.

Mahendra Kumar Rathi

Posted on Sep 03, 2014

Dear Sir/Madam, I had booked a flight ticket on on 02.09.2014 from Kathmandu(KTM) to New Delhi(DEL)for Rs.7853( travel date:01.10.2014).Booking ID:BET00000307553. After some time someone had called from and asked us to pay Rs.5000 as fare difference for confirming the booking. But on the next day(03.09.2014), the fare of Rs.7853 is still being shown for the same flight on the website. The company is showing misleading information about flight and their fares. It will really great if you look into this matter and raise it to the concerned authorities to compensate me for the loss of my ticket and the harrasement that I had to bear. Regards Mahendra Kumar Rathi 9339768121

Deepak Garg

Posted on Aug 29, 2014

i have booked hotel room in Shimla through Expedia. i have booked 3 rooms. They have confirmed me that rooms has been booked and deducted money from my credit card. But when i reached hotel they denied to give me any room as that time they didnt have any room. i was with my family and my friends family. i didnt find any room in other hotels as well. i had to return back to home as i dont had any option.

Abraham George

Posted on Aug 28, 2014

I booked a ticket from Make my Their representative did not ask me for the passport information, neither did she get back to me in 4 days. they then called me and said that my ticket has been cancelled and was saying that i would have to pay 75000 i.e. about 17000 over what i had paid for my earlier ticket. I objected and said that i do not want the ticket and that i would buy one myself. i finally got a ticket for about Rs.65000. I then connected with them for a refund. they gave me a refund and after much communication they accepted that were in the wrong and offered me Rs. 1000 as compensation. to this i said that i needed them to send me an email to this effect. then i replied that i do not accept that ammount and that they needed to give me the difference between the cost of the ticked and the price of the ticket that i bought. They are dealing very unproffessionally with me and are harrassing me by sending the same emails again and again without addressing the issue.

prahlad kumar

Posted on Aug 20, 2014

HI. i am prahlad kumar living in mumbai complaint as about PNM services they cheated on me and now not picking the phone .. in detail around 1 month back i got call from delhi no is (9310557599) she told me her name nisha goyal she said she is calling from PNB metlife insurence and they have one time investment plan of rs 30000/- and they are giving this plan as promotional offer in 25000/- rs only, according to this plan i will get some benifit like :- 1:- i will get 932/- rs month after one year , 2:- its value is 30000/- i am getting it in 25000/-.only . 3:- health insurance for 5 person in family for 5 years . after few days mr amit saxena called me 9312793812 up many time regarding confirmation of name and nominee etc..and he said when i purchase that policy that time have offer of holidays package and told me that i ll get a call from PNM holidays package receive and take that holiday packeage free of cost with your policy plan and i agree and confirmed the details

Rajesh Kumar

Posted on Aug 14, 2014

Refund denied by Indian Railways on waitlisted ticket. Reason given for denial conforms to no rule listed in the refund rules. No response even after repeated follow-up.


Posted on Aug 05, 2014



Posted on Jul 29, 2014

Dear sir/madam, I had taken package for Ladakh from M/s vide reference no. S697738 for the period 22nd June to 29th June'2014. Before booking the package, I received the mail from Mr Mukesh Pal of M/s that separate Flight charges detail would be provided to me for claiming my LTC. Now despite following it up for 01 month, M/s is not responding. Request to arrange to provide my Flight Charges detail from so that I can claim my LTC. regards, Dinesh Merchant


Posted on Jul 21, 2014

My complaint is against VACATIONS GATEWAY.COM (0120-6525855), who insisted to purchase one of their holiday voucher for Rs. 7799 since I was selected in their lucky draw scheme and had won 1 no. DELL Laptop. My Order ID is SDL0021556 & Customer ID is VGS3LOX27943. I was handled by one MR. Akash Sher Nagar (09210294944). On hearing this I did purchase the holiday voucher but my free gift has not been dispatched till date inspite of repeated reminders to them. I thus register my complaint against VACATIONS GATEWAY.COM. Email exchanged between us is available with me.


Posted on Jul 18, 2014

Previlege maxx has taken away 60000 rupees from me for just travel cards in the neme of providing loan to me. now they are not responding to my calls. kindly suggest what to do. Regards, Bapuna Panigrahi

nihilo h s

Posted on Jul 15, 2014

Cheated by Destinations India pvt ltd, castle street ,Bangalore.We received a call on sunday morning from one Sunitha stating she got our number from big bazaar and that bigbazzar is giving complimentary gifts to customers.Inspite of rejecting the offer she kept calling us every 5min asking us as a couple to visit for just 2min.Finally we received the placed.The receptionist said your start now and took us inside a room.They promised all bogus offers,after 2hrs we finally got cheated & paid 8750 for 3day package.On buying we specifically asked for windflower resort mysore.After he promising we paid 8750/-.We even asked hin how he can give a room of 1500/- for 8750/-,ravi the fraud said they get it in discounted rates.The big fraud Gopi comes and collects money.Now when asked for booking they are giving us a 1900/- and asking us to pay for the complimentary breakfast as well.We are fed up asking for booking please ask them to refund our money.They cheat people on saturday and sundays .


Posted on Jul 10, 2014

We bought a membership from Jukaso Journeys in january 2014 by paying Rs.179100 and we were supposed to get it in 45 days which is not yet received and the company is denying to give us the Refund as well as no response by mail or by any means.It has also come to knowledge that Company is not in existence now and also not registered. Please guide how to deal with this to get refund.


Posted on Jul 10, 2014

I make cash payment of Zee International Holidays at Delhi booking for my tour at Manali on 20th July, 2014, but they not any response and not taken my call.


Posted on Jul 08, 2014

Khuja Berai travel club Headed by Mr Sumanta Kumar Chatterjee took Rs 27500 as advance for Rajasthan tour on December 2012.But failed.He only returned Rs 15000.Rest is still due.His phone No is 9831912321. his Bank Account no is AXIS F 12354000136.So Do the needful . Thanks .BISWARUP DAS

Kaustav Sen

Posted on Jul 07, 2014

My complaint is against Makemytrip. The airline had cancelled the flight and had processed the refund. Since I had made my booking through makemytrip the refund had also to be processed by them. The entire refund amount in Rs.9560/- but till now the oppositionn has processed only partial amount of 4530. Remaining amount has not been initiated. After several follow up till now my refund remains pending. I have also sent my bank statements to the opposition as they had requested, still they have not yet refunded the amount

Dr.Aizel Sherief P

Posted on Jul 01, 2014


Adv Teenu Pareek

Posted on Jun 28, 2014

i pray that the matter should be looked into merits and the travelers may kindly be directed to refund the amt as its earliest because it is simply the case of cheating..

Teenu Pareek

Posted on Jun 28, 2014

before a month i along with my 7 friends had been towards the south.i booked my dhanshri travels, head office located at renuguntha and bangalore.the advance amt of rs 5000/- was paid by me..i was ridiculous 2 knw that when we reached my hotels facility provided by them was more den worst..the assurance given by was mr.shekhar the owner of dis travels was lacking..the staff was very worst,unauthorised as well as manner less..we had paid ots of money on other things inspite of our booking..we had been cheated on every day..the trip was of 4 days but they made us to leave the journey in the middle as the worst hotels were provided to us in ooty, that to near the beer-bar..the staff asked us to get out when we refused to made payment for those kinds of rooms..They took from us rs 30000/. where the pacakage was of 29000..when we left the trip after this humiliation, mr.shekhar assured me to refund my amt of rs.15000, but inspite of my all efforts he failed to reply my call & amt


Posted on Jun 23, 2014

RESPECTED SIR/MADAM PLEASE REFER TICKET ID [IRCTC #4167635]. Ticket ID [IRCTC #4172255]. Ticket ID [IRCTC #4193782]. Ticket ID [IRCTC #4210006]. Refund money in respect of PNR No. 4163536299, Trancation No. 100000014371207 (Rs. 14660) Cancellation ID 100000001184151, date of journey 24.06.2014 and PNR No. 6130967728, Transaction ID. 100000014384206 (Rs. 5795), cancellation id 100000001184153 date of journey 26.06.2014 has not been credited in my bank account till 23 Jun 14. Please do the favor to credit the refunded money. Thanks Yours Sincerely BINOD KUMAR RAI DATE 23 JUN 14

Ameya Kulkarni

Posted on Jun 19, 2014

We bought a membership from Jukaso Journeys in February by paying Rs.36900 and we were supposed to get it in 45 days which is not yet received and the company is denying to give us the Refund.

chetan murdeshwar

Posted on Jun 17, 2014



Posted on Jun 03, 2014

I took a Car from Mangocabs (Verito) to Trivandrum Domestic Airport from Mudavanmukal and returned to Mudavanmukal on 14/05/2014. Trip No.22960, as I was informed. The duration was about 2 hours. On booking the Mango cabs informed me that the rate was Rs.11.00/km for Verito sedan. On return ,the driver charged me Rs 825 telling me that the total distance was 60 km plus 15 km (30+30+15=75 km x Rs.11=R.825) to and fro from Garage. I felt it was unrealistic and I protested. He started arguing with me. He then handed over his mobile to me and the person at the other end, from Mangocabs informed me that the distance from Mudavanmukal to Domestic Airport is 30 kms and demanded Rs.800 to settle the matter. To avoid making a scene in front of the relatives I paid the amount and he went off. The actual distance is only15 k.m from Mudavanmukal to Airport, as found out. I called Mangocabs and talked to a gentleman named Mr.Ramkumar and he conceded that the driver had over charged me and agreed

Hiren Paleja

Posted on Jun 02, 2014

Dear Sir, This is in regard of my refund of bus tickets booking ID GOBUS5d24e1399033089 from GOIBIBO website booked on 02/05/2014. My bus ticket booking was not being confirmed GoIbibo website my money was deducted from my bank account and so that i opt for refund process on 2nd May 2014 also i have talked at GoIbibo customer service regarding the same but till date the same refund is not credited in my bank a/c. I had also mailed 10-12 times regarding the same but getting same reply that your refund will credit in 5-7 working days. Today almost 1 Month passed but the same is not credited in my bank a/c. Why it is taking very long time to refund the money. You are kindly take this matter on priority and credit the same in my bank a/c on very urgent basis. A waiting for your reply Hiren Paleja Rajkot

Harshad vaghasiya

Posted on May 31, 2014

I had booked ticket for neeta travels airconditioned from ahmedabad to rajkot on 31-06-2014 3:45 pm on dialling phn no 07926587733. I got confirmed ticket for travelling in bus no. GJ-03-AZ 3520 from paldi office. In bus aircondition is not in good working condition so i along with 47 other pessangers suffered from heat and suffocation during whole travelling although we paid fair for ac. Please take necessary step against neeta travels management.

mamatha raj

Posted on May 28, 2014

he Concerned official I am Mrs.Mamatharaj from Bangalore city, Karnataka, thorough online I paid Rs. 6999/- plus Rs.6999/- for 2 tour packages arranged by hello and after receiving the payment on 5th May 2012 they gave me 2 vouchers to p lan the holiday ( their messages are reproduced below) and there after they are not responding to my calls or to my emails. I humbly request the concerned officials to intervene and solve my problem. Let them refund my money of 14000/- grabbed by them as i have lost hopes of they arranging any tour for our family. I am a salaried person and was planning my holiday for the whole year with my family. they have an office in One Touch Solutions India pvt Ltd B-19, ground Floor, Sector 2, Noida 201301 uttar pradesh ph: 01206722100 (presently not working) warm regards Mamatharaj Bangalore 9880803353 ; - Forwarded Message From: To: kbm raj <> Sent:


Posted on May 27, 2014

booked my trip with supertraveltime. paid 30000 advance now no reponse


Posted on May 23, 2014


kamal shah

Posted on May 22, 2014

Dear, I have cancel IRCTC ticket on 24.04.2014 and in one case transaction fail on 23.03.2014. The refund amount of Rs. 1875 and Rs. 1352.47 respectively not yet received. I also submitted the screen shot of bank statement to IRCTC as required. Also, communicated with my bank through phone and mail, they said that refund amount is not received from IRCTC. Kindly do the needful. IRCTC Transactions details as stated below for your reference, Case-1 Refund Amount - 1875 Status - Refunded Settlemet ID - 527941 Receipt No - IRCTC.7070.24042014012117 Actucal Refund Date - 24.04.2014 at 01.21.22 AM Case-2 Refund Amount - 1352.47 Status - Refunded Settlemet ID - 5609768481541130 Receipt No - 411564733278 Actucal Refund Date - 25.04.2014 at 01.45.35 AM I hope it is clear from above details and resolve cases immediately. Kamal Shah 9223244627


Posted on May 20, 2014

I went to Jaldapara forest for jeep safari. There driver and guide behaviour and their style of safari was horrible most as they have shown us only towers and animal from distance. They are only concerned about timing and not stopping anywhere in between for photography also. Their behaviouralso very rude. If this is the case then nobody will visit Jaldapara.

Stoney Cherian

Posted on May 17, 2014

Dear Sir/Madam, I had booked a bus ticket from from Bangalore to cochin on April 16th. The Boarding Point mentioned in my ticket # TGV69632255 was Pallavi Restaurant at Electronicscity, Bangalore. And the Departure time mentioned was 9.30 PM. Myself and my wife waited in the pick up point from 8.45 PM till 12.30 Am and did not find the bus reaching our pick up point. Later i came to know that the Bus had picked up passengers from Toll Gate and it was the mistake of Redbus by mentioning the pick up point incorrectly as Pallavi restaurant. I had send few mails to Redbus and they are not responding to my emails properly. I had sought the Police assistance also.. However the Redbus is not ready to reimburse my ticket fare or respond to my concerns.. I would need your service in getting justice for me..Please help me get the ticket fare and damages reimbursed from Appreciate your help. Thank you, Stoney Cherian

Toukeer Sayyed

Posted on May 16, 2014

Respected Sir, This Is Toukeer Sayyed I Purchase air ticket from Venus Airlines (andheri East Mumbai) I cancelled My Ticket due to some problem and when I ask for money then they said you will get 50% only rest amount will get laps But cancelation process is free there is no charges but Travel agency taking 50% charges I Request you to please look the matter care fully and please help me Thanking you Toukeer Sayyed

abhishek jain

Posted on May 16, 2014


Abrar Ali

Posted on May 15, 2014

I am Abrar Ali Saiyed a doctoral scholar at Indian Institute of Management, Ahmedabad. I have booked the return ticket on 19th December, 2013 for Ahmedabad-Toronto, to attend a conference in June, 2014. A I have limited funding for central government to attend conference, I booked my tickets, 6 months prior to save some money. On 10th of May, when I called the customer care at Goibibo to check schedule change of my flights, I came to know that one of my tickets was cancelled by them, and they didnt bother to inform me. After couple of calls, when I was put on hold for 40-50 mins, and coordinating with airlines, I came to know that, Goibibo didnt confirm the ticket with airlines, and issued a complete and confirm ticket for me. They are blaming Airlines for the same, but I had a contract with Goibibo, it should fulfill the contract, and When I paid 73,000+ amount to get my complete tickets, how without informing me they cancelled one of my tickets and didnt inform me nor refund me

Denzong Leisure ( Worst Dooars Tour

Posted on May 13, 2014

Our Tour was organized by Denzong Leisure - I stayed in this so called Resort called Priti Forest Resort (website: in Dec 2013; (Needless to say the worst resort and worst Travel Arrangements by Denzong Leisure). Room were Very Poor and Bathroom are always soiled, you have to call them multiple times to get a Room Services, Manager over there was Illiterate and does not have any experience of Hotel Industry, very bad Room Services, there was no water in our Room from 29th Night to 30th Evening. And remaining days we did not get Hot water on any day. We had to take bath in cold water and all of us had caught cold. On last day Plumber cam to check the hot water and they said the hot water pipes were choked, bed sheets were not changed every day, on repeated request they changed the bed sheet only for 2 rooms that too on last day, the Resort provided only 1 Towel in one room, how can you manage in One Towel for 4 Persons? An

Denzong Leisure ( - Not Sending Invoice for the Payment

Posted on May 13, 2014

Dear Denzong Team, 1) Would you mind sending the Tax Invoice for the Payment that we have made to you. Would you clarify why have you not provided the tax Invoice on our multiple requests? 2) Can you Answer why i was not given Hotel Vouchers by your tour guide and till date i don't have. Is is not right of a Traveller to have a copy of hotel voucher they stayed in? 3) Let me agree that you are not a Road Side company, then why are your executive not picking up my calls? Not picking call is a behavior of road side company. Once the payment is made, we don't know and don't bother.. my pocket is full, why should i pick up the calls? i have other guest who need to be cheated, exploited correct? 4) Why your executive Atendra Singh was not responding my calls, after Promising that he will arrange a refund now there is no response from him? He has barred my calls. When i call him from some unknown number, he picks up immediately. Awaiting your response


Posted on May 10, 2014

I have purchased e-tkt.through net banking for two persons from Howrah to Ahmedabad (12834)3A for 03.07.13 for Rs.3417.00only.Since the tkt.was in RAC quota and it was not confirmed till last moment we decided to cancel the journey and then I have filed TDR on 3.7.13 reason shown"passenger not travelled due to RAC after chart preparation.After that I have sent reminder on 10.9.13;21.10.13;14.11.13;6.1.14;7.2.14;2.4.14 to the TDR authority.I have also sent them details of my tkt.details and bank trans.details for their convenience but all in vain,neither any response not any refund of my money till date.My PNR No.:6420274676. Please help me to recover my money immediately. Thanking you, yours faithfully DEBASIS KUNDU Mob:09432922444

Sachin Bangera

Posted on Apr 25, 2014

I paid Rs 5000 by debit card to Enigma World Vacations Pvt Ltd in their Sales office: 198, 2nd Floor, Raghuleela Mega Mall, Kandivali West, Mumbai. Till date I have not got the Gift Voucher from them. Their phone no 022-65228197 is not working. The total package is of 34,000 and I dont want to pay any more money to them. Their email id is I have sent them an email but there is no reply. Regards, Sachin

praveen kumar

Posted on Apr 23, 2014

I was booking ticket from hubli to kolkata through makemytrip on 23-04-14 at the booking time price was Rs 10521 but after making payment i received message that your ticket is not booked due to price hike but mean while amount is debited from my account and after calling to Makemytrip tollfree no they reply that money will refund within 5-7 days. but my complaint is that if they not able to book that ticket how they debit my account and how i book my other ticket if money is blocked with them they have to provide some substitute otherwise they have to return my money immediately. i feel service of makemytrip is very bad after calling so many times they are not providing contact no of there executive.

Hezekiel Saurabh Wilton

Posted on Apr 21, 2014

Dear Sir, 1) Booking ID is FLY19046032 , Description: Flight # AI 349 From New Delhi,DEL To Mumbai,BOM, Departure: 21 Apr 2014 03:15:00 Arrival: 21 Apr 2014 05:25:00 PNR Status: Pending via online from 2) Online status shows as pending since booking made on 19/04/2014 for Rs. 5,242/- on web site. 3) None of the agents available at all options available under Fly Mantra Customer Support care number at 09555980666 even after many tries and the phone gets disconnect. 4) I have not received any refund for the transaction even after 2 days. 5) I also tried contacting Customer Support via email for the for the booking status or refund at, but there is no reply at all.

Rakesh Kuar

Posted on Apr 21, 2014

I booked my air ticket along with my wife on 4th of may 2014 from kolkata to Nagpur in Go Airlines and i have recieved a mail from Go Airlines 3 days back that my flight has got cancelled. Since i planned and booked my reservations a month in advance so i got a better deal in price but now if i am checking the rates on the same route its 500 % higher than what i booked. I tried to approach Go airlines but they are not providing me any alternate arrangement or booking. Please help me in this case.

Mahipal Jain

Posted on Apr 19, 2014

Heya we have registed the money for 28th April nd now after coming visa they are canceling our Europe tour date nd telling us to join the tour from 8th may i am sorry actually we are not satisfied with this day nd please bcz of this unsatisfactory service we r nt happy so please arrange our tour on 28th April instead of 8th may otherwise please we don't want to go further nd please rly us urgent Looking for ur agreeable reply

Tejas P Shinde

Posted on Apr 15, 2014

Dear Consumer Forum, I was called by one organization Country Vacations India from their Magnet Mall, Bhandup (Mumbai) Office and told about promotional offer for us. After 3 hrs presentation and discussions, I was told that Country Vacation offers a trip for family anywhere in India after I pay Rs. 5000/- initial amount and pay rest if I like the service. After much persuasion by Country Vacations, I agreed to avail the offer and paid Rs. 5000.00 and got a receipt on 12th Jan'14. After 2 months, when I approached the company, I was told those offers were wrongly given to me and are not available for us. Since end February 2014 I have been sending them mails, telephone calls and meeting them and asking my money to be returned as I have lost faith. I haven't received any reply to my mail either from central customer care or the local office. I have been only wasting my valuable time and efforts without any results. Request you to kindly intervene and help me in getting justice.

Soumyoshis Poddar

Posted on Apr 14, 2014

I booked two deluxe rooms Hotel Mahodadhi in Puri through (Booking ID# 06031410900) from 15apr-2014 to 19-apr-2014. Now I needed to cancel one room as my family wont be able to go there due to some medical issue but the my friend's family will go , so I kept one room available for them. Our tickets were also finalised. Now Yatra cancelled two rooms altogether and the second family is in trouble. doesn't take repsonsibiltiy for the same and didn't seeke any confirmation from my end before cancelling the full booking. Even they provided option for choosing one room to be cancelled. There us no where is the policy document they mentioned this kind of full cancellation policy. I need your help to resolve this kind of issue and harrasment to the family.

kvsd kamaraju

Posted on Apr 12, 2014

tktTG5799224936 of aptdc bus from hyd to shirdi on 12.4.14 booked in for rs 4000/- The bus was cancelled and not informed thereby causing great inconvenience to me and my family.i also lost money for the ret tkt as the cancellation time expired(tkt n0 TG5762269939 shirdi to hyd on 13.4.14 rs 3600/-)& lodgeing charges at shirdi rs 750/-When I questioned both aptdc and blamed each other.sir,i feel something is wrong and request you to do justice not only to me but to others by taking stringent action against the guilty.

Kenveet Dsouza

Posted on Apr 08, 2014

Booked bus tickets from Red bus for mumbai to mangalore. And return mangalore to mumbai. Both the tkt where cancelled by the operator on the second last day of travel. Now I hv to wait for rcv my payment for 7 working day. N they have increased the fare for the bus. This is clear cheating from the bus operator as they have blocked my money and left me without option to go for higher fare bus to travel. need help.

Mohammad Azharuddin

Posted on Apr 07, 2014

Hi Team, We booked 3 tickets with following details: PNR: 2517488113 Train: 15708 DOJ: 26-02-2014 Time: 00:50 3 AC LKO to GKP 2 out of 3 were confirmed tickets and one was waiting WL1. After the chart preparation the 3rd ticket was still in waiting and got cancelled. So, the third per couldn't travel as there were no seats. It has been around 1 month, but we haven't got the refund. Please help us to look into the issue. I believe, as the ticket was automatically got cancelled due to W/L status, the refund should also be processed by the railways department. We do not need to file a TDR for this. Regards: Mohammad Azharuddin +919741023005

Sudam Mokase

Posted on Apr 07, 2014

Dear Sir, I am sudam L Mokase. I have applied sterling holiday resorts membership on 14/11/2014. Due to some personal problem I opt out from further application procedure and immediatly inform sterlinf team via email on very next day. Sterling executive told me that if I want to cancell my application I need to get back sterling within 10 days. Accordingly I put first mail on 15/11/2013 and also informed the executive very next day. I have paid DP amount of 24183 Rs to them via credit card. I made request to them many times by calling mubai branch office, call center and by putting sevaral emails to them. Till date they are not responding me clearly and not at all refunded my DP amount. I am seeking help from your side to resolve this issues. Please help me. Regards... Sudam 9819941824

Dr. S.Srinivasan

Posted on Apr 07, 2014

i had booked a ticket for my mother in law, from Katappana(idukki, kerala) to Banglore , through online,on 5th april 2014.....boarding point was mentioned in the ticket as "idduki kavala"(land mark) at katappana(place) at 4.45 pm. we waited from 4:30 pm to 7 pm, but bus did not come.on calling kallada bus agent in kumily(place), he said the bus went through different route as there was rahul gandhi visiting katapanna that day.but we were not informed of the change and they said theres no scope of refund. i reside presently at place called cheruthoni, 26 km from katapanna(boarding point), i had to take my mother in law by car to boarding point,left home at 3pm, we had to wait for 2 hrs admist traffic and return dejected to our home at 8 pm. i wife is pregnant and i had to leave her alone at home all the mother in law had to go to banglore to visit her younger daughter, for an urgent matter, which also got deffered because of us being cheated and not informed properly


Posted on Mar 31, 2014

It is regarding tours travellers using many names : sgl tours and travellers,vaibhav,spn tours.. I booked trip with them with for mysore and ooty .... and the experience was horrendous... first of all expenses compared to other travelers ...for the same trip... though charging heftly ..there were extra facility like pick and drop ..or a splendid hotel.. they were having tie up with other travellers for buses.. so there was no proper provision for pick and drop to hotel in mysore at night... waited for 2 hours in night with parents...after calling n people got some bus ..again that was not a proper father was supposed to stand the whole way to hotel in mysore... then the tours people told us come to office at 11:30 ...and the bus dropped us half a kilometer ..then we walked at midnight to office... then to add more ...they told the way to hotel ..and no body accompanied us ...then i forced them in company till hotel...and their behavior was so unfriendly....

Abbas Ali Bijliwala

Posted on Mar 28, 2014

MakeMyTrip (India) Pvt. Ltd Tower A, SP Infocity 243, Udyog Vihar, Phase 1 GURGAON 122016 BSNL/MTNL phones :1800118747 Online Purchase Trip File Code IN1403B6S000428 Complaint: Provided filthy and downgraded Hotel accomodation instead of 3 star accomodation at Pehalgaon during Holiday Trip and Make My Trip correspondent dindnt helped to resolve the issue. I have to change the hotel at my own additional cost and lost my precious holiday time for this unruly event. Amount Lost : INR 10000/- + inconvinience to family in freezing climate.

Shailen Lakhani

Posted on Mar 24, 2014

I recently used your Dooars Trip with Denzong Leisure and I would term it as "Worst trip of my Life" ever. Needless to mention this is a mail to complain about the services and promises made by your two employees before the trip and kind of disaster we had to face during our only year end trip. I would like you to personally look into the issue and resolve this issue. Your executives are not even willing to share tax invoices which is strict in violation with guidelines by RBI and GOI. I would be very much willing to share the traction advice from my bank to the senior official of Tax department and SEC. For all kind of fraud thats been run over this transaction and the promises made over the itenary. Well, We still would like to solve it Out of Court unless you would like to go legal. Just to add we still have Voice transcripts of calls lately made to your Senior Official who is deliberately ignoring our calls for Refund.

vikas garg

Posted on Mar 19, 2014

Cox and Kings sector 18 franchisee owner NITIN SHARMA and his employee TARUN DIXIT have cheated us even before our scheduled departure on March 24 2014 to DUBAI. They first called several times to book their company to go to DUBAI, but after I paid Rs 55000 in cash on March 13 , they refused the negotiated whole package amount on March 15 and after hours of debate I agreed to give Rs. 5000 more. When I asked them to provide the itinerary of our customised tour , they again omitted several sight seeing excursions, and reduced our taxi hours from 12 hours to 5 hours . When I objected to this black mailing , they explained since your departure is scheduled with in 7 days , I have no other option other than to accept whatever they are going to provide. When I talked to their senior Mr. RAFI, he too explained that they are already on loss , so could not meet any commitment made by their employee. I have all the mails they have sent to me and if they donot rectify their misdoings be

sonchand sahu

Posted on Mar 18, 2014

our reservation booked in Gitanjali super Fast train no 12859 from Wardha to Raipur Junction, for date of 17.03.2014 the train was about in time, as displayed. in main screen. we four passengers had arrived befor time in platform. we are waiting for same train about right time train arrived but there was not any announcement befor coming train, nor there was desplay in bogie no. status. even in each bogi has writen Mumbai-hawarh-puri. train. not mentained "Getanjali". finali we left our train. will railway give us compansation about this mistake.

Shailesh Mehta

Posted on Mar 13, 2014

CHEATING BY Club Mahindra Holidays offered 4 ticket of movie and 2 night stay but instead of giving ticket they had provided voucher of "Cine Rewardz" and after completing all procedure of "Cine Rewardz" including registration + key word etc. Cine Rewardzhad sent email that they will send movie ticket but till today we have not received any ticket. Also telephone no. of Cine Rewardz are not responding. This is total cheating with public by club Mahindra+ Cine Rewardz

Jayanta Kumar Sen

Posted on Mar 13, 2014

Advanceded Rs2Lakhs for travel to Lakshadeep to Map India,Durgapur. Afterward I cancelled,company is not refunding the advance paid.Pl help.

Rajan S

Posted on Mar 04, 2014

I booked a car for local trip with Ola Cabs on 26 Feb 2014 to visit Rural Bangalore (Dabaspet). After boarding the car at 915am., and on covering a distance of more than 5kms., they conveyed me as the trip is not a local package and could be calculated as outstation tariff plan. This I formally accepted and availed the trip and returned back by 530pm. On bill settlement I paid the driver Rs 2700/- but on closure of the trip., the ola cabs automated billing system generated a bill for 1914/- with the route map of the trip with a justifiable details for 1914/-. On contacting the driver, he said, he is not aware of the system and advised me to call ola cabs support team. On escalating the issue with support team, they issued another unjustifiable bill for 2699/- which was totally a fabricated one. Since this trip was compensated by Company, I was put in an embarrassing situation for reimbursement. I request the forum for suitable action against the ola cabs.

Craig Boehman

Posted on Feb 28, 2014

We booked a trip through the website for Feb 17-22 Mumbai to Goa roundtrip. However, we discovered the website actually booked our return trip for the month of March on the 22nd. We had to pay 8400 Rs to change the date with Air India on the spot. responded that they will not refund. We would like to receive a refund or at least a credit of 8400 Rs as the website is clearly glitchy. Trip details: Passengers: Craig Boehman & Alokananda Dasgupta PNR: JK35K Make My Trip ID: NF2202830243475

Archana Kumari

Posted on Feb 24, 2014

I have Visited Country Roads Resort situated in Raghudevpur, Panchla, Howrah on 20th feb on the occasion of my Friend's Birthday, who has reached on the same day to kolkata from Pune. I had made my booking through email for 3 friends, where it was mentioned that i will pay 6499 for Accommodations along with complementary Breakfast and meal of 1500.It has been assured to me that every facility mentioned in the website will be available. Also i had a talk with Deboshree (one of the staff member), for Birthday arrangements at poolside, for which 1000 Rs will be charged and they will decorate table with flowers, Bouquet, candles n balloons and whatever can be possible and also that Cake will be provided complementary and she has told me that she will arrange the table before we will reach the resort and we can go and modify the arrangements according to our wish. These all were the commitments made from resort staff. But After reaching to the resort i have not found anything which adheres to their commitment. 1. Swimming Pool was not Available (very first attraction to book a resort). We had reached to resort at around 3 PM on 20th feb, asked for swimming pool, staffs were not having any idea whether the pool was not working for that particular day, due to the medicines in the pool. we have got different answers from diff staffs, deboshree has told that buy the swimming costume from facility and you can go to the pool, then we have called to swimming pool facility no for costume, hey have replied that pool is closed for maintenance and will be started from March onwards, another staff has told that only for today pool is not working as medicine has been poured to the pool. 2. Poolside table arrangement commitment was false and room decoration was more than worse:- After reaching to resort my First question to deboshree was about table arrangement for b day cake cutting, and she has assured everything is ready they will start doing the arrangements, but after reminding 3-4 times after 5-6 hours she has realized that they cannot do this arrangements and has told me that we will do the decorations in the room with bouquet balloons, decorative candles and other possible measures. We agreed as dint want to create more mess. But the arrangements in the room was pathetic, no candles were there for decoration, only b day cake candles and 8-10 balloons randomly arranged, with a bouquet was there and also they have not provided a knife to cut the cake(I suppose we could have bought it as it was not complementary). I was thinking I could have done something better in my home. 3. Candlelight dinner without candles:- According to the alternative suggested for celebration, we agreed for candlelight dinner, but this was my first and unforgettable candlelight dinner experience with only two white candles And cold food. They had not previously given any info that the kitchen will be closed at 11:00 PM and after we had insisted they had made this arrangement of 11:00 PM to 12:00 PM candle light dinner with food cooked before. Even I had confirmation at the time of booking that we will go for a midnight bday party. 4. Pub was closed before time:- Another alternative suggested by Deboshree to decorate pub with balloons to celebrate midnight Birthday in pub, was only imagination of an hour after which at last minute she has surprised me with the info that they have got the order to close the pub at 11:00 PM for some inspection. This was also last minute decision for that day. 5. Cold drinks, chips, chocolates were charged without any notice:- No Information was provided in any way to us about the Mini bar service proved in the room by staff members and no written communication was given for charging the cold drinks and chocolates we have consumed in the room. 6. Providing even breakfast in the room was chargeable, then what is the meaning of room service?? Food Taste was very-very good and except that everything was more than worse, for which I had paid 8705/- for 20 Hours of stay, also wasted more than 2000 /- and 4-5 hours of hectic journey for reaching the resort, frustrated with last minute surprises and changed plans. I have come out of the resort next day with the feeling that I have been cheated and fooled.

vijay thurimella

Posted on Feb 20, 2014

I was sold a promotion package from Holiday hungama mentioning that i will be given 2 holiday vouchers for family anywhere in india and i had paid the same from my credit card Now when am availing the package, i was informed that i need to select 3 places and the booking confirmation is at the availability of the provider and not in their hands This information was not given to me during the sales call and during the payment I had wanted to travel to Puri in orissa and tried to book the same and was surprised when asked for 3 options and I had discussed the same with country wide and told them to ignore this request as i was very upset with this process and as i was not told ll this when the package was sold to me After 2 days i got another call from delhi office, and i told them to ignore the request as i do not want to waste my voucher if they cannot guarantee me a booking in puri. Now they say its not possible and i need to take the booking as provided


Posted on Feb 15, 2014

Not refunded amt of tour package which cancelled two weeks befoe scheduled date of tour.Every time asking for refund they say that they will refund soon , it's been 2 months. Payment is made through a/c and details r available with me


Posted on Feb 15, 2014

The travel company did not deliver the travel package & gift against payment as per alert mail from my bankers-You have used your Debit Card linked to Account XXXXXXXX2415 for a transaction of INR 7,999.00 Info.VIN*PayU on 15-01-2014 17:50:15 till date Feb15, 2014

rangesh agrawal

Posted on Feb 12, 2014

sir, on 15th jan i purchased a holiday package from drizzling holidays pvt ltd. after reading the terms and conditions i found that the package was not suitable for me so i prefered to cancel the purchase . but the customer care executive fraudulently changed the terms and conditions and negotiated with the new conditions verbally and asked me to accept the old terms and conditions as a mere company formality. i doubted the whole situation and asked the representative to give all this thing in written and he only confirmed that once i make the payment then i will get confirm booking in the selected hotel from 25th to 28th jan contradicting there terms and condition which said "For booking you need to send your booking form before 21 days in advance from your date of traveling along with 350/- Rs demand draft as a processing fee in favour of Drizzling Holidays Pvt Ltd." so i would like you to look into the matter and take necessary steps

Priyanka Mukherjee

Posted on Feb 04, 2014

Fraudulent case against Travelling Trendz, Noida. Not provided accommodation against the money they took from us

Manish Kumar

Posted on Feb 04, 2014

I have been requesting for a small credit for TDR filed for refund of reservation ticket(PNR # 6325943764) with Indian Railways and they are giving me a run around for more then a month. they just credited a partial amount which should have entire ticket and reservation amount coz train was late for more the 4-5 hrs that day. Please advise my options.

sudip mukherjee

Posted on Jan 23, 2014

me and my friend mr r majumder have paid rs 55000 to travel co. but we have canceled our tour and asked them many times to give us our money back(deducting cancelation charge if any)i have sent many mails several times to them but no responsed came back from them even after warning them that i will complain in consumer forum.i got as usual no response from their side.i am very much running through a financial crunch i need that money badly.i beg to you to solve the problem as your earliest.need your help. thanking you sudip mukherjee

Umesh Kumar

Posted on Jan 14, 2014

This is to inform you that your staff is cheating with guest as they have done with me. I went to Magic Holidays office at MGF Metropolitan mall and I met with Preeti Jadon and she told me about all your memberships and benefits which i was not in the mood to take. Then she called up named Rahul he offered me a package of amount around INR 15400/- something which includes 3 nights and 4 days with breakfast,lunch & dinner in any of their hotel. I accepted that proposal and asked them to make this amount in 6 months installments and they did it . When i asked for voucher for the same they said you will get it from our mumbai office within 15 days and i trusted them. After few days i recieved the kit and i was happy but when i opened the kit i read it it was mentioned that your membership no. is this total amount and all that and didn't found any voucher. Then i contacted back to Rahul and Preeti they said sir voucher is not there but it is written in that and we will


Posted on Jan 06, 2014

Hello Sir, I am RAJAN AGARWAL from HOWRAH. On 30 December 2013 I got a call from stating that my number has been selected for a free assured gift (Iphone 5/Dell Laptop/Hcl Tablet). They asked me to buy a travel package of 3999 for that. I purchased that package but until now I havent received anything from them. Now they are not picking up my call. They sent me the confirmation mail. The details are below: Your Order is : 91644610 Payment date : 30/12/2013 Customer Name : Rajan Agarwal Payment Mode : Online They are making fool of people and having their hard earned money. I am one of the victim of this site. Please make strict action against them and refund my money. Please protect other people from becoming the VICTIM. The Phone number from which i got the call is: 01165754578/ 01143047343/01165277080 FROM some ANIL MALHOTRA. Regards RAJAN AGARWAL

Abhishek Kumar Jha

Posted on Jan 03, 2014

This is regarding an airline ticket i booked for myself and my sister Aishwarya Jha, for 21st December 2013. I contacted Just Dial and they connected me to GLOBE WIDE TRAVELS, # 1/4 Kammanhalli Main Road, Opp, Sri Sagar Hotel, St Thomas Town post, Bangalore 560084. They charged me 26,600 for two tickets. Unfortunately i met with an accident on my bike near Belandur Lake on 20th December and was admitted in NIHMANs for head injuries. I cancelled the ticket and they messaged cancellation Transaction ID. But i havent got any refund till now. I have been calling them continuously everyday expecting them to return my money which would help in my medical expenses. Today told me that they will only refund 20,000. They are deducting Rs 6600 as cancellation charges. When i called GOAIR then told me they have a cancellation charge of 1500 per ticket, which still will be 3000 for two tickets, but the travel agent is charging double the amount for cancelling. They talk very rude, please help

sanjay honkalse

Posted on Jan 02, 2014


Jaspal S

Posted on Dec 30, 2013

I have taken membership from SpringHills Holidays some months back. As per there commitment i never received any resort details and when i tried to contact them for holiday booking. I didnot got any reply to my mails and there phone are not reachable. Even the branch from where i have taken the membership is closed. Please advice me how can i take action on Spring Hills Holidays.

Narasimharaju V

Posted on Dec 28, 2013

I have booked a ticket to travel from Bangalore to Hyderabad from GOIBIBO website on 27-11-2013(Booking ID:- GOBUS0ac941384859028).On that particular day i was told that all buses were cancelled. But today when i am asking for refund GOIBIBO is denying to refund by telling that bus operator didn,t cancelled the buses. So,kindly help me out in getting my refund. Regards, Narasimharaju.V


Posted on Dec 28, 2013

Inspite of clearly mentioning we have an infant on a road trip to pondichery from bangalore and we need clear status of the trip, make my trip is not properly replying and creating confusions. One team says the cab is booked and trip is confirmed the other team says trip is not confirmed and they will refund. One executive even told we have not paid the money. We have got the cab voucher and customer care executive told its confirmed. The number of the Vendor given on the voucher is wrong. Got vendor number from customer care but vendor told there is no such booking. Our trip is spoiled but also it has spoiled our usual office work and other important works. We are stressed due to the proceedings Thanks Projjwal

ankit mittal

Posted on Dec 24, 2013

i had booked a car from a car rental in mumbai and deposited 50% advance in his account,now he is asking me more money otherwise he will not give the car. and when i asked him to refund my money , he said he will not give it back, please help


Posted on Dec 21, 2013

I am Prasad Popatrao Gaikwad,,, travelled on 01/12/2013 at 8.25 pm from Belgaon Harimandir to Mumbai in Bus no KA 25 C 8906 along with my other 24 people... I had booked total 25 tickets for this journey. (21 Women and 4 gents) (All women are of age group from 45 to 55 years) (Tickets nos are 14 to 37 and 39 (Totally 25 seats))... During the journey VRL driver and cleaner misbehaved and harassed our all the women passenger... they had not allowed us for taking rest out of bus for more than 5 shouting on us.... the height of their harassment is that our 4 women passenger are gone for toilet during the bus halt at talegaon toll naka.. the driver suddenly started driving almost a half kilometre,, and when we told them that some passenger are still down for toilet purpose..... they are not even listened us.....and started shouting on us by saying that we will not stop anymore...... if you want to come with us then come or otherwise stay here,,,,,

Satya Hemant Adep

Posted on Dec 18, 2013

Hi , I Satya Hemant Adep want to register complaint against Go Heritahe India Journeys Tour and Travel company.I Planned a trip of 5 night 6 days for my sister to chennai - kumbhkodam - madurai. The company intial showed good response for our emails and call, they tool all the intial advance from us and informed us they wil ldo the neccesity booking. But as the days came closer to start the trip we havent recived our flight ticket. the flight ticket was booked by us just the day before to start the tour. also as per the itenary they were supposed to provide us the english speaking driver and tour guide, but they did not provided, when we tried to call them, they were not responding to our call and emails. They has emotional harress us by lack of responsive nature. my sister has some how started the tour but still they havent recived her return journey flight ticket and they had taken our full tour cost money from us. Thanks & Regards Satya

Ahmed Ali

Posted on Dec 12, 2013

I had booked my tickets from Ahmedabad to Mumbai via PAAVAN travels located at ahmdabad. Ac was not working, seat were in worst conditions, and due to faulty vehicle we were delayed by almost 4 hours.

Arjav Oza

Posted on Dec 09, 2013

I had booked a car on hire from KS Car Hire in New Delhi for a tour in Kerala who has taken an advance of INR 10,000 and is now not ready to give services.

Dipanwita Banerjee

Posted on Dec 07, 2013

Cmmplaint agains country vacation.Want to cancel the membership of Country Vacation and get refund 1 lac rupees which was been cheated from me with their false commitment.


Posted on Dec 04, 2013

i booked flight ticket on 15TH OCT from GOIBIBO.COM for travelling date 07th DEC visakhapatnam to kochi & return 09th dec.for 6 passengers. for that 6passengers TRAVEL INSURANCE ticket is not sent. after i booked 3 tickets. i recieved travel insurance for these three tickets. i follow up from 24th NOV but upto now ididn't get it. WHENEVER ICALL TO CUSTOMER SERVICE THEY TOLD THAT THEY RESENT IT.SO IGAVE THEM 2 MORE MAIL IDS FOR THAT BUT IDDN'T RECIEVE MAIL UPTO NOW. PL DO THE NEEDFUL. REGARDS,

Subhasish Bhandari

Posted on Dec 04, 2013

We are not able to travel to Jhalong river camp( Darjeeling District) for 11 August booking for 2 rooms. This falls under West bengal Forest Development Council. We had paid full amount while doing the booking. Due to bandh being called in Darjeeling district we were unable to go over there. I have submitted application for refund along with paper cutting for the bandh being called in Darjeeling district by Bimal Gurung and team on 18th August 2013. Till date no decision has been made on refund and even on phone same reply "you will be notified when decision is being made" . Please help me out in getting the money from West Bengal forest development corporation.

jilani shaik

Posted on Dec 03, 2013

Dear Forum, I booked a ticket from and the ticket number is TFBX73977928 and i paid the amount by credit card. But the bus operator cancelled the bus service on that day, i got a message regarding bus cancellation from bus operator(Kesineni Travels and didn't get any intimation regarding the same from Redbus). When i called redbus customer to enquire about refund amount, redbus people are saying that i need to visit the near by Kesineni Travels office with a ID Proof and Hard copy of the ticket. When i paid the amount to the Redbus why should i go to Kesineni Travels which is nearly 25 kms away from my place, and for that i need to kill my 3 hrs of time. Details Ticket Number: TFBX73977928 Journey Date : 1-12-2013 Journey From : Chilakaluripet Journey To : Bangalore Email id : jilani shaik, phone no: 9739972889

Yash Khanna

Posted on Dec 01, 2013

I had booked ticket for Mumbai to Bangalore and my travel date was 28/11/2013.The baggage allowance as per the ticket is 20kg but the Go air staff forced me to pay Rs.1500 for 6kg extra as the say its 15kg,they werent issuing the boarding pass so i was forced to pay as the boarding counter was closing

Sumanta Ganguly

Posted on Nov 28, 2013

I had booked eticket from IRCTC site on 10/05/2013 and PNR no is 6419750138. The status of the passengers after chart was prepared Passenger -1 Confirmed and Passenger -2 W/L -1. I had registed a TDR in the IRCTC site for refund of the money pertaining to passenger -2 as per their process but they had informed that my refund was rejected by Indian Railways so they will not be able to give back my money. I have been fighting for the same for along time but not getting any result. I would request to help me in getting my genuine refund and also to penalise the IRCTC and Indian Railways for the harassment caused by them

Neeraj Sharma

Posted on Nov 25, 2013

I booked a cab Meru Cab with reference No. 22970684 from Nizamuddin railway station to Indirapuram, Ghaziabad at 12.45 PM on Nov.23, 2013. Booking was accepted confirming that cab details will be shared prior to 20 minutes of the scheduled booking time. three cab were assigned and all chauffeurs denied to reach at my location and eventually i was abandoned stating cab can not be arranged now. . When I requested customer care to transfer my call to feedback section they simply disconnected my call. Eventually I along with my family had a take an local taxi and paid double of the actual fare and transfer to home.This was my worst experience with any cab company in my entire tenure.

Piyali Sengupta / JYotishka Sengupta

Posted on Nov 23, 2013

COMPLAINT AGAINST COUNTRY VACATIONS, KOLKATA: It has been quite some time that we had been corresponding with you through phone, email and personal visits to your office; however we have not heard anything from your side. Hence, we have decided to have the entire list of grievances documented from our side against Country Vacations India Ltd, which Pritam and Faiz had committed to us during the initial sale and has thus directly led to the fraudulent, unfair and mis-selling of the entire package to ourselves. In this regards, we would like to immediately CANCEL our membership and have you REDEEM the entire amount (Rs 72, 100/-) to us as soon as possible.

Byra Reddy S

Posted on Nov 23, 2013

Poor Travel servcie from greenline travels. Allepey: Mani was responsible for the service. Boat hose accommodation was so pathetic and full of dust everywhere, lots of Lizards and mosquitoes. When we informed Greenline and Mani, they both started playing with us blaming each other and escaped telling they would do some arrangements and asked to wait and this blame game continued until 9 30 PM. I have taken photos of boat house and bed room. We had sleepless night at Boat house. Later in the night, boat house was stopped at NT ward by then boat house condition was intolerable and it was impossible for us to check out from that pathetic house boat and even to take help from others as our boat house was stopped far away from rest of the boat houses. We stayed in house boat without sleep due to mosquitos, Lizards and other insects in boat and even beds were bad. Full details sent to below mentioned

Jagdish Apte

Posted on Nov 18, 2013

I booked Two Delux Rooms on 15th October 2013 thru your online booking for Pachmari with Hotel Umashree (Utkarsha). I did 100% advance payment on 15th October 2013 and I got room booking confirmation with below details from you. attached invoice number : DVTG/201314/00112796 Dear Jagdish Apte, Thank you for booking with We are pleased to confirm your booking as per the following details: Hotel : Hotel Umashree, Pachmarhi, India Booking ID. TGU0001163320 Main Contact: Jagdish Apte Email: Booking Date. 15/10/2013 Traveler & cost summary Reserved under the name Jagdish Apte No. of Adults 5 Adult(s) No. of Children 0 No. of Rooms 2 (Deluxe Room ) Check-in Tue, 05 Nov 2013 Check-out Thu, 07 Nov 2013 Room Rate (per night): INR 3550.00 Taxes and Service Charges (per night): INR 87.00 Total Amount Paid INR 7268.0 Total discount INR 496.61 Total Amount Paid INR6777.39 On 5th November morning when travelling by my own vehicle from Mumbai to Panchamari, I called Hotel Umashree and talked phone to the Owner Mr. Suneel Gupta and his Son Hrishabh Gupta. Both told me, that Hotel have not received any intimation nor any communication nor any money deposited for this booking from Travel Guru in there bank account. Immediately I called and talked with Prashant, then Amar, and then with Raghu raman s with Three different Roaming calls. Post Call Mr Raghu raman s informed me over phone that he talked to Hotel and Rooms are Booked. Then I got SMS from Travel Guru, and reply back thru SMS that we will be reaching by 5:00pm to Panchmari. We reached at 5:30pm at Panchmari, Visited Hotel Umashree and met Owner Mr. Suneel Gupta and his Son Hrishabh Gupta. They repeated the same that, Hotel has not received any intimation nor any communication nor any money deposited for this booking from Travel Guru in there bank account.and further Hotel owner told that they informed same to travel Guru in the morning call. They also informed that Hotel has told Travelguru team that they are not confirming the booking. Hotel have given me in writing on Travel Guru invoice about so. We were 2 families with Kids and evening we had no choice but to start hunting Hotel by our self. and at Phanchmari (where only BSNL network work where we all had Vodaphone). At evening Two hours we hunt for Hotels, and somehow at Hotel Agarwal offer only One small room (just 2 bed space) for a night were we somehow accommodated 2 families a whole night.and next day, when another room vacant, we got another room with same hotel. For this Stay, we paid Rs. 18000/- because we do not have any choice at evening.and this has only happened because of Travel Guru. We cannot express the mental harrasment we had during 2 hours till we got at-least Single room for 5th Nov night stay. we had no choice to leave Panchmari after drive so long and at unknown area. On 6th also we talked to Travel Guru regarding this instance with Ms Kanika and Mr Raghu. Travel Guru Please explain, 1. If, I did 100% booking for Two Deluxe rooms on 15th October 2013, and it was confirmed by you, then how this incident had happened? 2. Referring to poor service and now doing reimbursement by mentioning cancellation, why my exorbitant and unwarranted expenses for hotel accommodation should not be borne by Travelguru. How do you justify the plain re-imbursement of paid amount by showing cancellation as per my request; whereas it is travelguru at fault and not my request. 3. How travel guru will stop such mental Harassments like what we experienced? 4. This is purely negligence from Travel Guru side and its a purely kind of mental & physical harassment and service deficiency. Now Travel Guru, must reimbursement for the entire hotel payment Rs. 18,000/- what I have made to Hotel Agarwal,

Sheetal Kothari

Posted on Nov 18, 2013

I have made flight plus hotel bookings through MakeMyTrip website. My hotel has been done as per my requested details ( for two nights, from 22 Nov 2013 to 24 Nov 2013). However, at the same time my flight booking not been done as per the desired requested schedule. The flight tickets have been booked for 23 Nov 2013 evening (which was incorrect, actually as per the requested search string and as per the hotel booking schedule it should be 22 Nov 2013) and 24 Nov. 2013. Now, with this booking schedule my flight from Delhi to Indore is on 23 Nov evening and return is on 24 Nov 2013 evening and hotel booked from 22 Nov to 24 Nov 2013. which can not be possible for any one. Kindly do the needful for me.

gaurav jagwani

Posted on Nov 17, 2013

I stayed in this hotel from 8th Nov, 2013 - 11th Nov, 2013 - 3 nights and 4 days. This is one of the worst hotels I have ever been to, in fact I should stay that this is not a hotel, this is just like a "Dharamshala" . I am a regular traveler and you can check my reviews as well, all my reviews are genuine only and I also work in travel industry only, with Yatra Online Private Limited and also own certain resorts in Rishikesh / Corbet ( and ) . To start with my review about this pathetic property, I would like to start with the inclusions that I had been offered by the Hotel directly - Mr. Manish Shinde - Sales Manager from whom I got the booking done. He offered me Airport Transfers, Break Fast and Dinner, Sight Seeing, Welcome Drink on Arrival etc. When I reached the airport, I called Mr. Manish Shinde, he arranged a call back from the reception of the hotel, Receptionist Mr. Sheen told me that I need to wait in the airport for approx 1 Hour a

Ankur Jain

Posted on Nov 10, 2013

Compliant against D'paul about bad service and no action even though driver ran away with our luggage durinf tour.


Posted on Oct 27, 2013

Cheating in the air travel Ticket From: Dated: 4th Sept. 2013. Mahesh Kumar Garg S/o (Late) Gian Chand Garg HN: 12-13-829/C, Flat#301, Sai Balaji Residency Street# 11, Tarnaka Hyderabad 500 017 Dear Sir, I would like to state that an air travel agent in Bangalore has cheated us and caused mental agony and a huge financial lose to us. The contact details of this agent are as follows:- Agent details : Mr. Arshad C/o M/s. Good Deals Tours and Travels #2, 1st Floor, Near Jayadva Hospitals, Bangalore Phone: 09980838417. Facts of the case are as follows. My daughter, Shilpa Garg, B.Tech(Hons), wanted to go to the USA to pursue Higher studies.The classes were to begin on 15/08/2013. She bought ticket in June for Rs. 56,500/- from this agent on Hyd-Mumbai-Newark-Raleigh route for travel on 08/08/2013. When we reached the Hyd airport for the flight we found that our tickets were cancelled by this agent 2-3 hours before departure. Then we immediately contacted him at Bangalore who readily

Anindit Majumder

Posted on Oct 24, 2013

Sir, I was travelling from Kolkata to Agartala(Tripura) by Bus of travel agency SHYAMOLI PORIBAHAN ,ticket no -13089 on the date of 10.10.2013 from Dharmatala.I bought ticket for Kolkata to Agartala with full payment, but on the date of journey my name was not in the seat list, so they arranged my seat another location. After arrival at the late night (1.50 am) they have not given any place to stay in bus stand (Shyamoli poribahan) . So i had to spent night on road sight. Next day when I asked for seat from Dhaka to Agartala service they denied. They told me that they had no any information about my ticket wheather my ticket was kolkata to Agartala directly, I have paid all for both journey. It was very difficult to arrange another bus in a new country new location, somehow i arranged but I had faced very harassment due to negligence of this travel agency. Please take a needful action as soon as possible.


Posted on Oct 22, 2013

i have a booked a Ac bus ticket in sahara travels,hyderabad through to travel from hyderabad to tirupathi. The service is very very poor , bus has not arrived as per schedule(dealyed by 2 hours), No A/c in bus , as it is A/c designed bus unable to open the side doors due to severe breathing problem occured and faced mental stress, only one driver has been provided for 650 Kms journey hence he has stopped many times to controle his sleepy ness due to bus has reached destination delayedly by 6 hours, because which i hae faced severe mental & physical stress

Arindam chakraborty

Posted on Oct 18, 2013

This is with regard to my Tour to Mumbai Yatra dated 12 April 2013..I booked my air ticket throughBengal Junction (2, kalibari lane, opp indian oil bhawan, kolkata 700031, phone:8100708090/Mr Shovon Chakraborty9038060030)by paying Rs/-4325/-for air ticket of Indigo Airlines from kolkata to Mumbai having PNR -BPJZCT dated on 12-4-2013 and Rs/-5775 for air ticket in air India from mumbai to kolkata as on 13-4-2013 having PNR K1JCWT . but at the tme of taking ticket I come to know that my tickets were cancelled by my agent without informing me.hence I had to buy both ticket again in almost twice price. after that Mr shovon Chakraborty paid me only Rs/-3000, rest money not yet being paid, not only that but also avoiding me by rejecting my calls. please do the need full. Regards arindam chakraborty

Dibjot Singh

Posted on Oct 15, 2013

I booked return air tickets from Delhi to Mumbai from on 24 September 2013. Booking Ref Number ET15080. The payment of Rs 12924 was made through my VISA credit card to JC Travels which is an associate travel agent for easy go trip. I got an email from JC travels on 24 Sep itself that my tickets could not be booked due to unavailability. However, the money was already deducted from my credit card account. I asked them to refund the amount and send me the refund transaction details over email. Since 24 Sep 2013, I have made countless follow ups over phone, even sent multiple emails to their support centre. I have not gotten any response about my refund amount. They are not even providing me the refund transaction details. Most of the time no one is available in their refunds department and keep procastinating the things, It has already been more than 20 days since I asked them to refund the amount and I have not got any details. Kindly help me.

sandeep dangi

Posted on Oct 15, 2013

Dear Sir, I have taken a package from mega deals through platinum circle .My package expiration date is on 17 sep 2013 I start trying in June to plan a holiday I select 3 destinations and send my booing forms to mega deals but they returned my forms with a reason that there are non availability with the selected destinations I change my destinations and dates and also write a request to select destinations and dates according to you but they do the same thing they returned my forms second time also. After this I talk to platinum circle they ask me to wait call from there side and also a confirmed booking but they dont reply me after making so many calls and emails to them I write mail for refund of my money but they dont reply me. They are frauds peoples and making people fools , i request the consumer forum to look in the matter and please help to get my money back. when i had not taken any services then they had no right to take my money also. my membership no. 1005609120913

Nitin Srivastava

Posted on Oct 03, 2013

Hi. I booked an online Hong Kong tour package from "" on 30th July'13 and paid Rs. 50,000 as booking amount. I was provided with air ticket confirmation details and was committed to receive hotel vouchers. From the airlinr website I came to know that these were fake air tickets. Now when I asked for the return of money, there is no response on e-mail and phone is switches off. Following are the details of the agency on website: Owner- Mr. Amit Gupta Regd Address: A-2/B 94a, Ekta Apartment, Paschim Vihar, Delhi Office Address: NG/12, Jwala Heri Market, Paschim Vihar, New Delhi 110063. Email:, Website: Mobile: +91-9873331123, +91 9999327855 Board Line: +011- 45589169 I was asked to transfer money on following bank account: Name: Amit Gupta Bank: ICICI Bank A/C no.: 028801512165 IFSC Code: ICIC0000288 He also cheated several other people. I want you to please help me in this matter.


Posted on Sep 27, 2013

Grievance pending with Book My Holiday/Bag It Today(India Today Group)for last 1 year is related to substandard services i.e. Resort facility provided & cheated by making false promise to sell Holiday Package

sudhir kumar

Posted on Sep 26, 2013

Sir, I am a central Government Employee. I wanted to go to Kashmir on my own expenditure without taking LTC. I gave Rs. 15000 for this to book my LTC package to Kashmir from Oct 05. I was told by the tour manager that tickets are not available at the rate they told to me. I told tour manager to return my money back to me. Mrs. Preeti the tour manager is not depositing the money back into my account. Please do the needful. Sudhir Kumar Ph-9971833546 Address of Company against which complaint is made:Preeti - Tour Manager Shayoka Tour & Travels B-8/3,Sector-11,Rohini Delhi - 110085 Phone number of Company Executive: 9999328444 (Name- Preeti)

satam gauri

Posted on Sep 15, 2013

Have booked neeta bus from satara to mumbai.... Ticket fair 1730.... Already extremely highpriced for the distance travellled..... We are on time... At 5.30pm Waiting for the bus... Then after 15mins we call up the kolhapur centre n they inform us that the bus hasnt even reached kolhapur !!! The person on phone says the bus is two hours late !!!!! Now whats the point of bookibg such highly priced bus service if it doesnt even come on time n worst.... We are not even informed about it..... Now what should i be doing if i have a connecting flight from mumbai at 1am in the night... N this bus qould reach at 2 in the night !!!! I think i am entitled to a totall refund of 3460rs !!! Credibility is totally missing here . Pls intervene.

Colonl Praveen Chander Mehra

Posted on Sep 08, 2013

I along with my wife r took package tour to USA & Canada wef 14may 2013 for 14 days. Tour No was 332 of SOTC,Kuoni India Pvt Ltd,Gurgaon office, M/S Out of Africa, Plot No.5111, DLF Phase-4, near Galleria Market,Gurgaon-122009 As per invoice issued by SOTC, I observed that on a/c of Visa fee they had charged us Rs.100,000/- for both of us,which is by all standards excessive. Visa fee charged by both embassies ie USA is INR 9120/- each &Canada is INR 3300/- each. Total cost comes to Rs.24840/- for two as SOTC has charged us Rs.100,000/- Rs. 75160/- has been over charged. It's a outright case of cheating. Since ,my turn from tour, I took up this issue with Ms.Antra Dadwal, customer asst. manager at their Mumbai officeas under:- SOTC,World Famous Tours, 8th Floor, Tower A, Urmi Estate,95 Ganapat Rao Kadam Marg, Lower Parel(W),Mumbai-4000013 There has been no positive reply rather all rlies make no sense. Hence I am approaching your office for getting me relief

Trina Bhatatcharya

Posted on Sep 06, 2013

Booked a Package through online executive for Bangalore -Ooty 19- 22nd July13. Paid all amount within due dates. Hardly 2 weeks before date, executive asking to confirm wrong date, wrong departure city(Mumbai). Believing I paid extra. asked another executive & got SAME package with Rs.2000 less with AC bus(in email).Executive (Karan Rathore) told me I will get 2000/-refund for non AC bus. TILL DATE NO REFUND CAME. MMT told hotel pick up/drop, half day sightseeing as complementary (emailed). Later hotel told, need to pay for pick up & I dont have any half day sightseeing as complementary. I had given a call to MMT with no luck. Finally, nothing was given as complementary (except breakfast) have to pay for each service. Completed MMT escalation (130713-033623) with no luck. Wrote more than 30 mails, called MMT for more than 18-20 times. Added to my mental agony, I am being continuously haunted by the feeling of being cheated.

Reena R S

Posted on Sep 03, 2013

vehicle reg no KA53 A1935 tempo traveller driver damaged my two wheeler bike on 31/08/2013 i havegiven complaint in rajajinagr police sation. My bike has benn fully damaged i want compensation from the travel agency Infant Travel indira nagar banaglore


Posted on Aug 30, 2013


shubhada gala

Posted on Aug 26, 2013

have cancelled my return tickets on 10 th june 2013 and they credited only rs 500 in my accounnt where as air india officiaal said your refund will be Rs.11,592 cleartrip people asked me to personally visit city office of air india and obtain endorsement copy so i obtained endorsement copy from air india personally and submitted to cleartrip office personally on 4th july 20cleartrip office at n m joshi marg.i was told your refund will be processed in 5 working days after calling them n number of times and getting the same reply that ur refund has not been processed by call center executives i am fed up i want my own money back i am feeling like a begger

shubhada gala

Posted on Aug 26, 2013

have cancelled my return tickets on 10 th june 2013 and they credited only rs 500 in my accounnt where as air india officiaal said your refund will be Rs.11,592 cleartrip people asked me to personally visit city office of air india and obtain endorsement copy so i obtained endorsement copy from air india personally and submitted to cleartrip office personally on 4th july 20cleartrip office at n m joshi marg.i was told your refund will be processed in 5 working days after calling them n number of times and getting the same reply that ur refund has not been processed by call center executives i am fed up i want my own money back i am feeling like a begger


Posted on Aug 25, 2013

That would be me. Someone just asked me if my car and bike were on the chive, and I had no idea this site existed. Came here and lokeod through a few albums, truly made my day to see this. Since this picture was taken, I changed a few things with the Camaro. It's a bit lower and on Prostars now. The bike remains the same. I'm really curious where the picture was seen before submitted here..


Posted on Aug 22, 2013

I had taken CASA RETREAT Pvt Ltd membership (CRCSO-3158) on 11 may 2012. since then i am suffering. they are giving worst service. while taking the membership they promised so many things. but now they don't pick up the calls and they don't reply the mails. I am waiting for my reimbursement check since feb 2013. They are giving my money back.


Posted on Aug 22, 2013

I have taken CASA RETREAT Pvt Ltd membership (CRCSO-3158) on 11 may 2012. since then i am suffering. they are giving worst service. while taking the membership they promised so many things. but now they don't pick up the calls and they don't reply the mails. I want my money back from CASA RETREAT.

Anshul Ghangas

Posted on Aug 21, 2013

I stayed in Hummingbird service apartment in Bandra East from 29th July-8th August. While using their iron in the apartment my shirt got damaged, so I complained to laundry staff and they assured me they will get the shirt cleaned in a day from outside laundry. Next day (7th August) manager says that laundry person didn't come. He told me that he will get the shirt cleaned in 1-2days and will call me at the earliest. I believed him and settled the bill on 8th August. I waited for about a week for his call and finally I had to call him again on 14th August. He told him that due to Eid laundry person didn't come. He told him he will get it done quickly. Today is 21st August and I haven't received any communication from him regarding the status. It has been 2weeks and still there is no sign of the matter getting resolved. I didn't expect this kind of unprofessional behavior from them. It looks to me I committed a mistake in settling the bill without getting my shirt back. Kindly look

Hotel Chanakya

Posted on Aug 10, 2013

one of the agent of diamond tour&travels comes in our hotel & do abusal talk with our receptionist kindly reqest you to immediately cancel the license of this travel agency & also the agent. Thank's&Regard Hotel Chanakya

Shankkar Dhamala and Vinay bhide

Posted on Aug 07, 2013

Dear Sir/Madam, We are cheated by this tour company and their directors for no fault of ours Summary of the case: 1. Company Name: Three Sixty Degree Himalay Private Limited, Directors: Sandeep Rajkumar Khandelwal,Divyang Janardhan Upadhyay ,Parth Sunit Mirani,Sunit Hirji Mirani. 2. 100% advance taken for 6 day tour of ladakh for 4 people Rs.116000/-on 15/04/2013. 3. Around mid may we discovered that this company is a fraud company and directors have no intention to either conduct tour or refund the advance taken. 4. After lots of efforts we could locate directors in pune as they had stopped attending Mumbai office. 5. On 18/5/2013 we had personal meeting with directors at pune and they promised us either to conduct tour or refund money and gave us post-dated cheque dated 30/7/2013. 6. On the due date asked for few more days to arrange the funds however no such arrangement was made and cheque bounced. 7. We have lost Rs.116000/- and additional cost of Rs.25000/- till date


Posted on Aug 03, 2013

Sir, My repeated refund request for cancelled ticket, against booking ID NU27013934178611 (Mumbai-Kolhapur) is not yet resolved, My cancellation request email was sent well before 12 hours of journey, and as per refund policy of Makemytrip, they need to refund my money, as my request for refund by email was sent & acknowledged by Makemytrip email & customer care executive well before 12 hours of journey. Instead of answering the request, query everytime they generate a new complaint ID & keep silent. Kindly do needful to get my refund the money. Anticipitating a reply, JJRoy, Mumbi -INDIA


Posted on Jul 24, 2013

I booked a bus from New Krishna Tour Travels banfganga Road Near Hotel Rama Palace from Jammu to Srinagar, Sonmarg/Pahalgaon,and Gulmarga and back to jammu from 19.06.2013 to 23.06.2013 . I paid Rs. 20,000 advance to party. we reached Srinagar on 19.06.2013next day when we told to driver to go Pahalgaon he inform me that Bus owner call him and refused to go Pahalgaon. after that we visit Srinagr local Sonmarg and Gulmarg only. We missed Pahalgaon. Travels Cheted us.

Anindya Roy Chowdhury

Posted on Jul 22, 2013

BITTER EXPERIENCE WITH MODCONS TOURS & TRAVELS , KOLKATA The details of the problem faced by me are as follows : I, Mr Anindya Roy Chowdhury, Chief Manager, United Bank of India, CBG Dept. Head Office Kolkata, along with my wife, booked on 8.1.2012 a tour to Kailash Manasarovar arranged by Modcons Tours and Travels of 14B Maharaja Nanda Kumar Road, Kolkata 700029 (Phone : 8017761591 & 0943259142) at present being operated from the present residence of Mrs. Jharna Bose Singh(proprietress of Modcons) i.e. Tower 3, flat 4H, South City Apartment, 375 Anwar Shah Road, Kolkata 700068, as the building at 14B Maharaja Nanda Kumar Road, Kolkata 29 is being rebuilt . The said tour of Kailash Manasarovar was arranged by Modcons Tours and Travels through Fishtail Tours and Travels based in Kathmandu, starting from Kathmandu on 1.5.2012 and ending at Kathmandu on 10.5.2012. The total tour cost was Rs. 81000/- per person i.e. Rs. 162000/- for two . The total amount was paid by me in insta

Manish Arora

Posted on Jul 15, 2013

Travel agent sending the revised invoice and not even fulfilling the desired commitments against the first invoice. Continuous harassment is done on my official mails along with baseless allegations to spoil my image and reputation in the organisation and hence extract unreasonable returns.

Ravi singh

Posted on Jul 14, 2013

This is Ravi Singh, I have booked my hotel from on 6th June 2008 and My initial itinerary # 1487-4465-47. My current case id # S55276554. I would like to narrate my ordeal while booking hotel through I booked hotel on 6th June 2012 for 5 family members (2 Rooms) for stay in Mussorrie, india on 8th June 2013. I have got my confirmed booking and it was clearly mentioned on confirmation receipt that please dont reconfirm the booking because expedia always provide confirm booking. I have reached hotel on 8th June 2012 at 10 AM for check-in but hotel has refused my booking as it was not available any booking with them.

Hariharan T.K. Iyer

Posted on Jul 11, 2013

Myself & wife had booked our Overeseas Tour Holiday to South Africa + Kenya alongwith FREE OFFER HOLIDAY PE HOLIDAY with COX&KINGS, Mumbai for which we paid On 17.04.2013 Rs.470204/- all inclusive the complete amount as demanded by COX&KINGS. They assured us that there will not be any other payments due later & all are included in the above payment including FREE OFFER HOLIDAY PE HOLIDAY. Now to go ahead with our FREE OFFER OF HOLIDAY PE HOLIDAY planned for 07 Aug. 2013, COX&KINGS demand extra payment that is totally absurd and against the agreement they got with us as said above. So we didnt agree for their such demand for extra payment. Thus, now our this FREE OFFER OF HOLIDAYPE HOLIDAY is held up & spoiled by COX&KINGS due to their ridiculous actions. Our many e.mails & telephone calls not responded by COX&KINGS. Thus, we request your kind help to resolve the issue. We had sent an e.mail to you 10.7.13, pls see Look forward your all kind help & confirm. Thanks Hariharan TK Iyer &

Sumeer Ladia

Posted on Jul 09, 2013

We had booked a ticket in the name Ms. Lakshmi Iyer from Mumbai to Bangalore on 10th June 2013 for travel 7th July 2013, Go Air flight number G8 321 departing at 6:05 hrs. (PNR Number T1W0HQ & Cleadtrip ID 1306101640). Then, on the same day We got the same ticket amended to 7th July 2013, Go Air flight number G8 325 departing at 21:50hrs. (PNR Number remained unchanged as T1W0HQ). We paid an additional fee of INR 1579 for the same and received the confirmed amended ticket from Cleartrip on the same day.However, on reaching the Go Air counter at Mumbai airport on 7th July we were informed that Go Air had not received any amendment request and said that her name was not on the list, and so she was not allowed to board the flight.After trying in vain to reason with them, we called up the Cleartrip support centre. They told us that there was some technical issue from Cleartrip end and so our request for amendment had not been processed. We had to resort to purchasing a new ticket to board

Venkat Thoutam

Posted on Jul 07, 2013

I have booked a ticket through IRCTC on Tatkal for the travel date 23rd Dec 2012, out of 4 tickets only 1 ticket got confirmed and rest 3 are on wait list (WL) after chart prepration. So my family (3 passangers) could not travel, on next day I have contract customer care of IRCTC and provided the details and they filed the TDR on my behalf on 27th Dec. Pnr Number: 4347427641 TDR Reference No: ekt2012122706556753 Train No: 12786 case# MFE/43401 Since then I have been following up, every time I get answer saying it is in process with SCR will refund the amount. In fact I met claims officer personally at HYD, she agreed to process ASAP. After 3.5 months I got a response below saying refund not admissible without providing valid reason. Isn't it cheating the customer by charging for WL list people who didn't travel? 1. wasted my time and money 2. harassing from past 3 months 3. sufferred me by confirming partial list and not allowed my family to travel. pls. help


Posted on Jul 07, 2013

11/04/2013 23:00 - wrote: SHIRDI-MUMBAI PNR.8132916 SEAT NO.15-16 PICK UP: NEETA INTERNATIONAL HOTEL PICK UP MAN: YASHWANT 9422728069 27 MARCH 2013 9.00 AM On 27 March 2013 we boarded Bus No. MH 04 G 8920 from Shirdi to Mumbai from NEETA INTERNATIONAL HOTEL at 9.00 am. Since the start of the Bus, we informed the Driver that the A/C is not working properly. For the next 2-3 Hours I and other fellow passengers were complaining but your Conductor and Driver did not act on it. When we reached Neeta Pushkar, we called up +91-8652222800. Instead of resolving the Issue the Gentlemen was questioning me why there is not a complaint from fellow Passengers of the same bus. If others are Mute and dont want to stand for their right, then no one can help them. I have been travelling in Neeta Volvo for couple of years now. This is for the first time I had such a bad experience in travelling with Neeta. I want compensation as I did not get the service for which I had paid

Harimuni S Kaikolar

Posted on Jun 25, 2013

Sir/Madam, My name is Harimuni S Kaikolar resident of Bangalore. My wife Latha H Mudaliar received a call on 30/04/2013 from some unknown person saying she have won 3 free gifts worth Rs. 25000 from some promotion company and can collect the gifts at 881/A, Yashodhara Complex, 3dr Floor, Modi Hospital road, Near Shankarmutt, WOC Road, Basaveshwaranagar, Bangalore. So, when me with my wife and childrens went to place on 01/05/2013 they informed that we'll have to take a presentation and then we can collect the gift. But it was a promotion for Country Vacations. We have been taken to a noisy room where peoples (in couples) are sitting with marketing executives. An executives whose names Ranjit and Shiva Tejas (Cell no.9591328413) is given to us. Ranjit started with some stupid questions with stupid gestures, to know our way of communication etc, then he started doing a survey with idiotic questions to convince us for vacations. Later he showed so many documents pictures of Country club, country vacations, movie stars, concerts etc, They created such an environment, where people have no other option left except to buy the offer, room itself is noisy, with music getting played to distract, Tea, Coffee, Cold drinks, A/C Rooms and applause for the people who bought the offer (fell in the trap) and the magical words of executive (Ranjit) and his manager (Shiva Tejas Cell no.9591328413 ) and they made such an emergency that we can not call any of our friends or family members to ask about the Country vacations or Country Club membership. At last they gave us 3 offers - Rs.1.49 lakh for lifetime, Rs.89,000 for 10 years and Rs.50000 for 5 years. Later he offered this offers with 36 month interest free EMI on Credit card. We selected the third offer and made payment with my ICICI credit card no.4375510315542016 and we had provided our ID proofs and Address proofs. Shiva Tejas swiped my credit card in an EDC machine for Rs.50000 and in that machine there was no option for 36 months EMI, so he swiped for 18 months and filled a EMI conversion form in front of me in that he had mentioned 2x18 months. That is it they gave us agreement document and asked us to sign, without giving us time to read all the papers in the booklet, and announced with applause Welcome Harimuni & family to Country club family, every one clapped. After that he put all the documents in an envelope and handed it to us within no time with hurry bury and asked us to collect the three gifts which we actually came for (Country club entry for one day, 7 days holiday voucher, a Bowl set and a Glass set). In the illusion of gifts we left from place and reached home. After reaching home we realized what exactly happened to us, a fraud of Rs.50000. After two days they had issued a temporary membership card with membership no.CCC(88)630 and told We will receive original membership card within 45 days and till date 19/06/2013 we had not received. After around one month I had received welcome letter and spa coupons with membership no.CVBG2CL145498. After that lot of time I had sent and to cancel the membership to showing financial inability, but till date I had not received any response to that mails at all.But this is not the least after receiving my June months credit card statement in that Rs 50000 had been converted into 18 months EMI only. Immediately I had called ICICI bank customer care, they had confirmed that EMI had been converted from Country Vacations/Country Club only and not from bank they cannot do anything in this regard and telling to contact merchant only. After that I had called Shiva Tejas (Cell no.9591328413) executive at Country Vacations then he told that they will resubmit EMI request form to bank but still it was not done and there is no response from Shiva Tejas (Cell no.9591328413) then called to Country Vacations office at Basaveshwaranagar from where I had taken membership and contacted manager Tilakavathi (Phone no. 080-41153950/42109345). She had answered very much badly and said that there was no such offer and immediately after this call I had received a call from Shiva Tejas (Cell no.9591328413) telling not to call him ever and contact Tilakavathi only. We spent sleepless nights after that. Later when we tried to contact Hyderabad office there was no response, simply they were just holding the phone after that they use to disconnect the calls. This is the FRAUD Story which is happen to us and so many other people who fell in to the traps of marketing management of Country Club/Country Vacations. We please request Country Club/Country Vacations management to refund our Hard Earned Money we do not want any memberships, any other free gifts or enjoyment, we just want our money to be refunded. Kindly we make humble request to blacklist Country Club/Country vacations so that in future any other people will not be suffer. Finally I had registered a complaint at National Consumer Helpline also (Registration no.469243) on 17/06/2013. Regards, Harimuni S Kaikolar, Cell: 09449741977. Latha H Mudaliar, Cell: 08762647847.

Parag Awadhiya

Posted on Jun 11, 2013

I booked my holidays in Goa (9th Feb- 15th Feb) through The package included stay for 6 nights 7 days and flight, total cost of 55,950 which included complimentary port wine as a welcome drink. I opted their 9 months EMI scheme to make payment and paid Rs. 600 as a processing fee. In Goa, hotel refused to provide us free wine as mentioned in MMT holiday package. On complaining to MMT, MMT made a payment of Rs. 250. But on next months credit card bill I found out that I have been charged for remaining 4 months of EMI. MakeMyTrip admitted it is their fault but they haven't been responsive in resolving this issue. I chose EMI option and paid processing fee for a convinience, but MMT first made an empty promise, and then when they compensated me for that they created a bigger trouble for me and I had to deal with such a large payment in a single month. My objective is to get compensated for the inconvenience caused to me because of MMT.

Kanchan daga

Posted on Jun 04, 2013

I had booked ,melghat resort of MTDC - booking ID BKD329539. I was trying to login to my account to make a cancellation but due to website not opening i could not do so prior 72 hrs. to get a refund. again when i was trying to reschedule the same your site page does not opens. due to the same i'm loosing a considerable amount without any fault of mine. so i would want you to cancel my booking and refund me the whole amount.THE POSTPONE TRANSACTION WAS DONE BY ME TO GET SOME TIME TO SPEAK TO THE MTDC WHICH ATLAST SAYS NOTHING ON IT AND IS NOT REFUNDING MY MONEY

Amandeep Singh

Posted on May 31, 2013

I was given false promises by sterling holidays, me and my wife went to Sterling holidays office around 16th Feb and they Swipe our Credit card for membership. While selling the concept lot of assurance and rosy picture is shown about the membership, but the reality is quite different. I got the Membership ID (1209419) and then I tried to use my free gift vocher and sent them for booking to their email ID. The booking process was very slow, it took 4 -5 days for me to confirm the booking for two nts in North Goa that too after making 7-8 cals to their nos. Their late confirmation made me pay extra Rs 4000 in flight bookings. Also,I was restricted to use the other two coupons this time and instructed to keep them for life time. I was sold the membership with the words that "you can cancel this via a simple email to our ID -' and then you can use the other two free vochers" My experience on two days of vacation was "OK", but due to the poor services, I decided to cancel my Membership. I sent a Cancellation email on 21st March and got call from them on 23rd March. After Cancellation email she assured me on Call that your mem bership is on hold and you will not be Charged Further. But on 9th April'2013, they CHARGED(AUTO DEBIT) my Credit Card DIRECTLY' without my instructions even After the Cancellation. Now I would not only like to get my refund back(Auto debited one on 9th April) and would also like to get compensated for the entire mental trauma which I have gone through. I need help from your side. This is my hard earned money and I looking for better support from your side. If you need any more details from my side, let me know. Regards, Amandeep Singh 08587888242


Posted on May 22, 2013

Dear Sir, i booked a ticket through IRCTC from Patna To DURGAPUR for the journey of dated 25/11/2012. But when i reached to the station with my family,train diverted without any information and not touching boarding station.After this i file my TDR through IRCTC on 25/11/2012. But after long time i don't get my refund yet. Kindly do the needful. PNR-2341267312.


Posted on May 18, 2013

I have booked bus ticket online via makemytrip from delhi to amritsar. But bus was canceled, I have been assured that my money will be refunded back in week. But now it is more that three week I have not yet received my money. On Talking to customer care executive they are giving different time limits every time but nothing worked yet. My booking ID is NU27011933263633.

Ankur Garg

Posted on May 13, 2013

I was trying to book a return ticket through and while booking they confirmed only for one side and not another side. When I said I want it return and not just one side and therefore to cancel it, they charged me cancellation for one side with their own convenience charges.

Aseem Sood

Posted on May 02, 2013

I made a flight booking with and the booking failed due to fare change on 8th Apr. The money was charged on my card and I was told the refund will happen in 8-9 days. Today after 25 days also there is no status on the refund amount and no support from the call center. Mails also are having no impact on them.


Posted on Apr 28, 2013


Vinayaga Manikandan

Posted on Apr 26, 2013

I booked a I-ticket through IRCTC portal. I-ticket was not reached me. While asking IRCTC, they directed me to ask Overnite Courier. The courier, at first, informed me that the material reached the destination and provide a mobile no of recipient. When I approach that mobile no, i come to know that he is from mumbai and he did not receive any tickets. I informed that to the courier company. At last, the courier delivery man accepted his mistake that he misplaced the ticket and informed me to get duplicate ticket. He assured that the amount will be given by him. As I wanted to cancel the ticket, It was required original ticket. When I approach Courier company again through IRCTC, The Courier company confirmed to refund Rs.2910. However, the courier company is giving false commitment and not giving me refund.

Nishant Shah

Posted on Apr 15, 2013

We booked 2 tickets from Ooty to Bangalore on 13 April 2013 with "Greenline Travels & Holidays". The booking was for A/C Sleeper bus. During the entire journey from Ooty to Bangalore the AC was kept turned off and it was extremely hot, sweaty and suffocating inside the bus as the windows too were locked out; it is notable that driver / cleaner were approached and requested multiple times by multiple people to turn the AC on and they kept saying they will turn it on and it was never turned on. I wish to file a consumer complaint based on below reasons. 1) We paid the fare for A/C travel and due to negligence of driver we had to suffer for the entire trip ~9 hours in heat, sweaty and suffocating conditions. 2) Due to the same reason, my health deteriorated and I had to consult a doctor and am currently undergoing treatment for breathing related issues. PNR# TS-RB4214037CSQ/44207 Trip# 22105590 Trip Details: From: Ooty To: Bangalore Date: 13 Apr 2013 Scheduled Departure Time: 9:15 pm

Bhupinder singh

Posted on Apr 13, 2013

King Overeas alis patel overseas are fraud company this company also known as a Bhavya Associates the person run this business is Bhupinder Singh their contact nos are as follows 8289034343, 8054148133, 9757408365, 8728081766, This person runs a fraud company with false promices dont get trap his false promises.

julian a aranha

Posted on Apr 08, 2013


Moneesh Sobti

Posted on Apr 05, 2013

Sir,i had booked my ticket through irctc with PNR number 2344574327 for which i had filed TDR as i have not travelled in that Train but TDR was rejected reason being "As per chart,passenger had travelled".But fact is i had travelled in other train with PNR no. 2344574217 with departs from ldh 3 hours before the other train.How"s it possible that one person can travel simultaneouslly in both trains.

Amitav Halder

Posted on Apr 05, 2013

Sir I have booked holiday package with Affordable Sales Promotions Private Limited B-19 Sector 2 Noida 201301. email Booking id 1018259340. it is for 2nights/3days package for 2 destination within a year which expires on dec'13. I have sent my choice of dates and location on their prescribed form in Jan 2013 ( for dates in mar 2013 and Aug 2013). They acknowledge the receipt of my forms and stated unavailability for march and told to shift to april which I agreed . Also they told confirmation for aug will be available later .But now even after emailing me availability for month of april ( 13-15 Apr 2013) they are not confirming it and sending the vouchers for same . I have send reminder emails in feb , mar 2013 atleast 3- 4 times but they dont respond . I even tried calling them but they say u will get response within 48 hours, which i never received . All my plans are in jeopardy now also i feel deeply cheated . Can you please help me get justice

D Gopikrishna

Posted on Mar 28, 2013

I had booked an online domestic ticket on the website based in GOA on 22 Feb 2013 for an amount of Rs 69711. On 23 rd Feb, I received an email from the stating that the airlines have rejected the booking and the amount will be rolled back into my account within 7 days. However, after repeated calls to the easygotrip number (0832-6516511), i could get a partial refund of Rs30000. I was informed that the amount was split due to transaction charges and the balance will be refunded in another 8 days time. However when the refund did not take place, the disconnected my calls whenever I called and gave the reference number. It is now over a month now.

Thakkar Ajaykumar Ramanlal

Posted on Mar 23, 2013

complaint about dinning plus card.

Thomas Paul

Posted on Feb 23, 2013

My name is Thomas Paul working as a scientist in the Department of Atomic Energy Kalpakkam. On 26/01/13 around 18:00, I booked an online bus ticket for 27/01/13 to travel Ernakulam to Chennai through the website . After paying Rs.1350/= (online) the ticket was booked and the webpage appeared saying that the ticket is booked for Sun Jan 27, Kallada Travels, . Status : confirmed. But when I printed the ticket via the link given in the website, I found the ticket is for 26th Jan which I did not ask for. I immediately called Kallada Travels and explained. But they said, since the ticket is booked through goibibo, they are responsible for this mistake. Thereafter I wrote to goibibo along with the print out of webpage (pdf) as well as the ticket. Several days, several hours spent on the phone to convince them. After long waiting, after several calls today 23/02/2013 they replied over phone saying that I have booked ticket for 26/01/13. But they are not replying to my m

bharat kalra

Posted on Feb 11, 2013

travel company booked hotel and provided mail confirmation, when i reached the hotel, the hotel person said there is no booking and no room availble. not only left me in trouble but misbehaved also

Jasbir Rakhra

Posted on Feb 04, 2013

I bought a holiday package for four days and five nights covering three destinations - Munnar, Thekaddy and Allepey from Make My Trip. The package included hotels and transport which costed me around Rs. 64,000. I was promised four star accomodation but was given the accomodation upto two star and below including houseboat at Allepey. It really ruined my honeymoon trip. I had asked my travel advisor to provide me the best even if it cost me more. I was assured the best services but in return served with the worst. Kindly advise. Best regards, Jasbir Rakhra.

Kedarnath Lute

Posted on Jan 30, 2013

Cheating by Country club, Pune.. Please refund 25,000 amount asap./Provide me an alternative equivalent travel package My Details for reference:- Registered Member No: CVPU1CLUB5LB122888 Registered Member Name: Mr. Kedarnath Lute and Yogita Lute Registered Email: Registered Phone No: +91 8983690331/+919766914522 Inv. Date: 09-Sep-2012 Membership No In First Cash Receipt:00786272 Authorized Signatory on Agreement : Sam (Designation: P.R.O) Total Amount: Rs. 25000 (Twenty Five Thousand) by Cash and 85,000 /- by cheque (Stop Payment has been Initiated by me) Agreement Signed Place: Aundh Office, Pune Email

Dipshree Adivarekar

Posted on Jan 16, 2013

I booked hotel sagorika gnagtok from on 28th Dec 2012 for date 23rd to 25th January 2013 and cancelled the same on 3rd Jan 2013. Now company is saying they will deduct entire amount. But it was not mentioned on their site in cancellation policy. It was mentioned Rs. 250 will get deduct and on hotel website in cancellation policy it has mentioned Rs.350 will deduct. After booking i received confirmation in that voucher they have mentioned entire amount will get deduct if cancel but not informed me before booking. If i have cancelled ticket more than 15 days before then they can deduct nominal charge if i am not using their service then.

Meetu Agarwal

Posted on Jan 15, 2013

Complaint against Non receipt of refund on air tickets of cancelled Kingfisher return flight(IT 314 and IT 315) booked through website. Ticket details: Airline PNR: IMIUIE Booking ID: AMD6KUYHZ Transaction ID: GOFLDbdb241348515696 Booking Date: Sept. 25,2012 Contacted Goibibo multiple times through email & on customer care number but refund not received. Delay of more 40 days now.

Sangram Jagdale

Posted on Jan 15, 2013

Complaint against Non receipt of refund on air tickets of cancelled Kingfisher return flight(IT 314 and IT 315) booked through website. Ticket details: Booking ID: AMD6KUYHZ Airline PNR: CXQHZF Transaction ID: GOFLDbdb241348515696 Booking Date: Sept. 25,2012 Contacted Goibibo multiple times through email & on customer care number but refund not received. Delay of more 40 days now.


Posted on Sep 17, 2012

On 29 aug 12 i had to travel to air port as my wife and my 3 month old son were flying to srinagar I had booked a Merucab oneday ealier for 8:30 am but the same reached my home at 9:16 am due to which I reached air port at the time when counter had closed 5 mint before and we couldnot not board the flight I had to buy new tickets for my family for the next flight which was on 30 aug as there is only one daily flight to sbefore rinagar.Next day the Merucab reached my home at 8:30am and we reached airport wellbefore time.I complained the same to merucabs who wanted me to mail them my both air tickets of 29 and 30 aug 12.I did the same and was told to wait for the redressal of the complait Unfortunately after waiting for 17 days they refused for any sort of compensation I lost some 12000INR because of the arrogance and irresponsible behaviour of meru cabs Ihad to pay twice for my tickets and twice to the Merucabs for a single journey .Kindly take an urgent and stern action against them.

Satish Tiwari

Posted on Sep 04, 2012

Complaint is regarding the poor service I am getting from COuntry Club. I took the blue membership from COuntry club in Aug 2011 which entitles me to apply for Vacation 30 days in advance. I tried many times but I am not getting the desired vacation any time. I even tried 3 months in advance then also I am not getting vacation. These guys only talk about money and installments. I have already paid Rs. 28000. But could n't get even a single vacation. No one picks up the call at the reservation centre as well. Please file a complain against them for poor service. I want to withdraw my membership from them and need refund of my fee.

Sheetal Wankhade

Posted on Jun 13, 2012

We want refund from Neeta Tours & Travels. I booked sleeper bus seat for my brother and bus got fail in mumbai, there was no alternate facility made by neeta people. I want refund of bus ticket and charges my brother paid to reach ahmedabad. Wrote mail to neeta people on 25th may but no reply since then. Writing you full details on Hope to get justice to us and all other passengers.

Saurabh Murarka

Posted on Nov 30, -0001

I have booked several tickets from Ease My trip website and I have been cheated by the company for charging and claiming GST. I am confident that the company is doing fraud under GST. Example 1: I have made a booking in Oct 2018 in which I have received the invoice from Ease my trip and airlines but when I checked my GSTR 2A I can only find airline bill on the GST portal. The booking details of the same are as follows: Invoice No:- EMT53362325 Booking Date:- 11/10/2018 11:41:32 PM Trip Type:- OutBound Airline PNR:- N7613J GST No:- 27AOYPM9533N1ZR GST Company Name:- S S Murarka & Co Thus since my GST details were appearing on Airline invoice I could claim the GST credit but ease my trip have not uploaded their invoice on the GST portal. Thus they are denying the GST credit to the customers on the fees they charge will booking. Further recently I booked the below tickets from the same website and found out that they are not submitting GST the data to the airlines, so no I cannot claim GST either from Ease my trip invoice coz they are charging SGST and CGST for interstate transaction or from the airlines as they do have my GST details which was not submitted by Easemytrip to Airlines. The bookings made with the above issues are as follows: a. Invoice No:- EMT56358216 Booking Date:- 3/10/2019 6:28:54 PM Trip Type:- OutBound Airline PNR:- INC3NR GST No:- 27AOYPM9533N1ZR GST Company Name:- S S Murarka & Co b. Invoice No:- EMT56358710 Booking Date:- 3/10/2019 6:55:08 PM Trip Type:- OutBound Airline PNR:- E9R89A GST No:- 27AOYPM9533N1ZR GST Company Name:- S S Murarka & Co c. Invoice No:- EMT56274338 Booking Date:- 3/7/2019 9:14:34 AM Trip Type:- OutBound Airline PNR:- J34VXY GST No:- 27AOYPM9533N1ZR GST Company Name:- SS Murarka & Co. Please look into the matter as ease my trip is taking the GST Number from its customers but denying the GST credit leading to high quantum of GST fraud. When i have call them for resolutions or send mails they are just replying in that please find attached invoice and if there is any query please call the airlines for the same. If i call the airlines they are saying that ease my trip has not provided us with any GST information thus we have not mentioned the same in out invoice. Please contact ease my trip. No one is taking the responsibility of the issue.