Tours & Travels Complaints

Alok Dixit

Posted on Oct 19, 2021

Dear Sir/Madam, I tried to book an airline ticket from the website company based in Gurugram, Haryana. They cancelled my ticket when they receive online payment. Now they didn't process my refund. I tried to contact them through email and call but no response. The refund amount is Rs 2306.00 and ticket booking Ref no. is 087282205. Please help me to so that I got my refund. I also came to know that this fraud company do the same thing to every customer. Please take necessary action on such fraud company.

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Sandeep sharma

Posted on Sep 15, 2021

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Puja Sharma

Posted on Sep 15, 2021

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Puja Sharma

Posted on Sep 15, 2021

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Puja Sharma

Posted on Sep 15, 2021

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Posted on Sep 15, 2021

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Sonu Warshi

Posted on Sep 15, 2021

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Posted on Sep 04, 2021

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Posted on Sep 04, 2021

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Posted on Aug 28, 2021

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Deepak kumar

Posted on Aug 15, 2021

I had booked air ticket on 12/06/2021 vide ref no. REF546363263 through by paying Rs.4197 online which was subsequently cancelled by travolook citing technical reason and confirmed refund of amount within 7 days.However, refund has not been made even after 2 months. Whenever approached either through mail or throug toll free, every time similar reply of getting refunds in another 10 to 14 days are being made. They are just making fool.

sanjana sachidanand chatpalliwar

Posted on Aug 11, 2021

This is regarding my refund amount of around Rs. 6045 and more which was already initiated by the airlines to the travel agency Rs. 4528 on 13/07/2021 from Indigo and Rs. 1517 was initiated on 27th June itself from Goairgo. my reference no. is REF981656141. is a fraud agency . They offered coupon of Rs. 900 at the time of booking and later asked us to pay Rs. 900 . only then did they gave us the ticket through email. The flight got cancelled by the airlines itself twice. While rescheduling also they asked us to pay Rs. 300. Please take strict action against the agency not for me but for other people like me who are facing the same issue. It seems lot of people are duped of their money. Pls take action and help me get my refund. Name of the passenger Nidhi S Chatpalliwar Flight from Nagpur -pune-Chennai and Chennai to Nagpur Initial date of journey 27/06/2021 , return 04/07/2021


Posted on Aug 01, 2021

I booked 2 tickets for an international tour package named EUJW170520/A/3 with Veena World, scheduled to depart on the 17th of May 2020. Due to the outbreak of the Covid-19 pandemic world over, countries listed on our tour itinerary closed their doors to tourists. Therefore the said tour was not and has not been operated by Veena World. I have been corresponding with Veena World via emails and phone calls requesting them for a total refund of the tour cost paid by me. I paid the total tour cost of Rs.525629/- on 4th Feb 2020 and have been requesting a total refund of my money since May 2020. It has been 17 months now and Veena World is not willing to pay me back the total refund of Rs.525629/- Veena World has offered to transfer my money for a future tour with a deduction of Rs.42,000.00/- towards transfer charges. Given the continuing outbreak of successive and more potent strains of the Covid19 virus, I am not ready to risk my husband and my life by undertaking any travel in the near future. So we refused to accept this offer of reserving our money for a future travel with Veena World. The recent offer made by Veena World is one of returning 80% of the tour cost paid by us and deducting 20% towards cancellation charges. We are not willing to accept such a steep cancellation charge as the said tour has not been cancelled by our choice but because it cannot be operated by the travel company. And in light of the ongoing dreaded pandemic we demand that a total refund of the tour cost be paid to us at the earliest!

Ramesh Bhaskar Koli

Posted on Jul 19, 2021

I had made advance booking of 11 tickets with Vaishno Devi Helicopter Services company at the rate of Rs.2800/- per person (i.e. Rs.30800/- in total)for Vaishnodevi yatra dated 18th April 2020. On 17th and 18th February 2020 I had made online transfer of Rs.15400/- and Rs.15400/- respectively(i.e.Rs.30,800/- total booking amount). Due to the travel ban imposed by Government of India due to Corona pandemic; On 02nd April 2020 I had made request to Vaishno Devi Helicopter Company through mail to Email ID - to cancel our advance booking of Vaishnodevi yatra dated 18th April 2020 and requested to make refund of amount Rs.30800/- to the same bank account from which I had made the online transfer. After repeatedly requesting since past one year and even after the announcement made by the Government of India to return the advance booking amount back the refund amount is not been transferred/deposited in my bank account. The details of the helicopter company is as follows: Vaishno Devi Helicopter Services 444,Near Orthonova Hospital, Nakodar Road, Jalandhar,Punjab-144003 Contact Person-Ms.Anima Mob.No.-9814476977/9871390974/8146940917 Whatsapp No.-8699242619 Email Id- /

bittu kumar pandey

Posted on Jul 05, 2021

sir, i booked a ticket from travolook company on 27 th May 21 Ref 863653113 name :- Bittu Kumar Pandey Mob:- 8547422732 Travel Date :- 04 Jun 21 From Patna to Chennai i got call from comapny about due to operational reason we are unable to book your money will be refunded. Now more than one month passed and i havent got the money. i called many times and also sent many mails but no response. request to do the needful to clear the amount as soon as possible.

Nagendra Kushwaha

Posted on Jun 13, 2021

I booked my Indigo 6E – 6493 ticket (REF238747258) from Ahmedabad (AMD) to Varanasi (VNS) and ticket booked through on April 4th 2021. The total amount of INR 3631 got deducted and my tickets were cancelled by Travel look Agency. After complain raised on but refund amount not done till now.

Nikita Koshti

Posted on Jun 02, 2021

We purchase a package from Mydream Holidays and Resorts Pvt Ltd package from mount abu on 26 December 2020 for 75,000. The Manager named Ajay told me that he has done the EMI for 36 months and that will be deducted every month from mine Credit card. And then after We got mail from HDFC for Loan of Rs. 75,000 which will be deducted in 24 EMI so I have started follow up from Ajay to rectify this mistake as he has told to pay the amount in 36 EMI. From that time he lied to us so many times that he will rectify this mistake but he has not did any correction. On 09/05/2021 we got call from Ajay that he want to reverse that loan of 75,000 and he will convert the new loan from mine debit card. He told that he is only checking the limit for loan however actually he generated loan of another 65,000. (here he has asked debit card no and expiry date and also otp only for checking the loan eligibility) and without reversing that old 75,000. Now he is not even piking the call from us. Kindly requested to take the strict against this person and do needful for us by reversing the 75,000 and 65,000 loan generated in mine bank account and credit card. As of now I have made application in bank to seaze mine account as well as all cards. Mobile No of Ajay : 8287875847,9650569212, 9625293927 Deepika : 70388 94653 My dream holidays : 1800 102 5248 Website: Kindly do FIR against him and his company as well as Complain Cyber Crime.


Posted on May 25, 2021

Respected Sir/Ma'am, Myself Prajval N, working in Revenue Department, Government of Karnataka and a resident of AMS layout, Vidyaranyapura, Bengaluru. I had been cheated by OLA for my Outstation ride. I took a OLA OUTSTATION Ride on 17th April 2021 to Turuvekere (Tumkur District) which is around 119 kms from my above mentioned address. When I booked the cab on OLA App, the estimated fare for my trip was Rs.2474. I started my ride on Huyndai White Xcent which was sent by OLA at 4.02 PM with CRN: 5335977089 and I reached my destination (Turuvekere) at 6.18 PM. I completed the ride and I opened my App to know the exact fare which I supposed to pay to the Driver. To my shock it was showing Rs.3677 (Excluding Toll fare). I had no option other than paying Rs.3677 at that time.. I paid the driver Rs.3800 which includes Toll fare as well. Immediately I called the OLA customer care and lodged a complaint regarding the over charged fare amount. Customer Care Executive told it needs 72 hrs to resolve a complaint and I said I and I waited for 3 days. Again I called the Customer care they were totally unaware of my complaint as the new person will pick the call every time. Again I explained the issue again they lodged the complaint and again waiting.. this continued till 3rd May 2021. Finally they told I have been charged as per the plan. I shocked about what was that plan. I carefully went through all the details of my trip I found these faults in my ride: 1.My trip was estimated for a distance of 119 kms at Rs.2474. But in my Invoice it was showing that I traveled 164 kms for 136 kms. I even cross checked this distance with the ODO meter in the CAB. It was showing only 116 kms. Driver just followed the route which was showing in the OLA App through Google Maps. even that was showing the same distance. I asked about this with the Customer Care Execute to recheck the distance in the route i had traveled But unfortunately they had no answer to my question. It was clearly a technical mistake that happened i argued with them so many times to correct the mistake and refund my Rs.1203 but they told i had been charged as per the plan and closed all my complaints. I fed up with this issue since i have been cheated in a bright light. 2. One more fraud trick that OLA used was, my trip was estimated for a distance of 119 kms at Rs.2474 for 1 hour. How can anyone drive or reach 119 kms within 1 hour????? This is the utmost fraud trick which OLA plays with customers on OUTSTATION RIDES. Initially customer didn't recognize this cheap trick. He/She presumed that total fair would be same around what was displayed before the ride. But in my case it was a difference of around Rs.1200. This fraud is doing by OLA because, If the real fare would have displayed before the ride only, then no one will choose the OLA, a customer will definitely look at the fare in UBER which is another major player in the business. Hence, My major concern is that, Let OLA correct it's mistake by showing the appropriate fare according to the total distance between the source and destination which could be reached in a humanly possible hours and let people know about this cheap trick played by the major player in the city. I kindly request you to get my refund back and please go through the all the details and attached screenshots.

Ankush Goyal

Posted on May 25, 2021

I have booked a ticket(Flight: AirAsia, PNR:G49YPT , Amount: 34,994) from HappyEasyGo(HEG) on 7th Apr, 2020. Due to lockdown getting imposed, I had requested AirAsia to transfer the amount to credit shell(transferred on: 5th May, 2020). Further more two bookings were made from credit shell (PNR: ORL9PB, XV4RMI), leaving only Rs.15474 in AirAsia's credit shell. After Government judgement came into picture, I requested a case# 80161175 from AirAsia on 27th Dec which was given to HappyEasyGo on 6th Jan, 2021. AirAsia has already transferred the amount to HEG on 4th Jan, 2021. Since 6th Jan, 2021, I have been following up with HappyEasyGo over calls and mails to process the amount. They are making false promised and not transferring the amount. The case# 1618103530404 going on with HappyEasyGo, for order# 695689078817037501. Over 100 calls and more than 40 mails have been made, but they are not transferring the money. Request your help with this.

Ekansh Chaturvedi

Posted on May 22, 2021

Hi, I booked my Air Asia ticket (REF998104563) from Pune to Delhi and return via on May 2 2021. The total amount deducted was INR 5195 for the booking, and the booking status remained "in process" for a while but eventually I received the cancellation mail. When I approached Travolook officials, they said that flight was cancelled by the air lines due to operational reasons and the money shall get refunded within 10-15 working days. It's been 15 working days past the booking and I haven't received my refund, and over that the Travolook officials are also not answering my email requests.

Venugopal Pisharody

Posted on May 10, 2021

Cleartrip Trip ID 210202152666. I had cancelled my ticket on 22Apr2021. Indigo Airline has already advised refund of Rs. 6990 on 22Apr2021 itself. Cleartrip site has message saying that it will provide update on refund at 4:31AM, 23Apr2021. It was also to provide update on request raised by me by 8:54AM, 01May2021. There is no response till date and I haven't yet received any refund. Appreciate your advice and support.


Posted on May 07, 2021

Sir/Madam, in the month of February 2021, I booked 9 adult air tickets by Indigo airlines from HYB-CCU-GAU sector through, on 13.03.21 Indigo airlines informed that my flight 6E 353 is being cancelled by airlines and offered for Plan B options either to cancel the tickets with full refund or book tickets on an alternative route. But I opted for cancellation and made alternative flight tickets of my own choice from Hyderabad via Chennai to Guwahati from Hyderabad. And, it is pertinent to say that, Indigo airlines has settled my full refund of Rs. 55,863/- to the virtual ID of travel operator on 19.03.2021 without any delay and airlines has confirmed through a mail to me. My journey was commenced on 09.04.2021 and returned back to Hyderabad on same PNR on 13.03.2021. Further in anticipation of my legitimate full refund of fare, I was expecting from to my bank account accordingly. But, till date the same was not initiated by and their response to my mails was very weird. For every time, to my request to arrange my full refund, that are responding in a stereo type reply - ' WITH REFERENCE TO YOUR QUERY, AS PER REFERENCE NUMBER 1702210120295 YOUR REFUND OF RS.55,863/- HAS BEEN PROCESSED AND WILL TAKE 7-10 WORKING DAYS" and this answer they are maintaining since two months. Kindly do needful in redressal of my complaint at the earliest for which act of your kindness I shall ever remain grateful to you sir. My contact number is 9849394379 and I am available on my mail ID . Looking forward for your kind response in resolving the matter. With ward regards, M.SRINIVASA RAO

Naljor kyipa

Posted on May 01, 2021

Hi, I bought two Air India tickets Flight No AI- 143 for France- Paris, Charles De Gaulle dated - Departure Date 30 March 2020, from the travel agent Global Travel Agency Code ( 3333) based in Majnu ka Tilla ( Delhi). On 20th March The lockdown was imposed on the whole country. Now when I am looking for my refund travel agent is saying he didn't receive any refund from Air India. when I confirmed from Air India they confirmed that they can not find the same ticket number in their records, As per them, there is no booking, and the Eticket No. given by the agency is nonexistent or the same is a Fraud No. The ETKT: 098-3319753940and ETKT -098-3319753941 does not hold any significance The ticket number for both the tickets are mentioned below: ETKT 098 3319753940 & ETKT 098 331 9753941.( Does not have any correct coding or validity ) Travel Agency name- Global travel Travel Agent code- 3333. Air India airlines is not able to find these ticket ETKT numbers. I don't know what kind of tickets this travel agent provided me. I have paid him in Total Rs 25960+23870 = RS.49830 in Total. as I hold the tickets and vouchers. The bookings were done on 11th March 2020, The booking reference is :AMADEUS;MC7HLZ, AIRLINE : AI /JLTHO Under the given circumstances Please advise me a course of action against Travel Agent GLOBAL TRAVEL -code3333. Thanks Kyipa

Afrin Jibrahim Nadap

Posted on Apr 23, 2021

Hi Team, The agency has taken almost 1.15Lac from us for booking ticket from HYD-MALDIVES-DAMAM as we wanted to travel to Saudi Arabia(Al-Khobar). Agent Akram : 8555866340, has taken money in advance for entire journey and as per plan when we went to catch flight from HYDERABAD Airport (which was around 4:00 AM), but this guy texted us saying that 3:00 am saying that flight is cancelled. Office address: 5-5, 63 Bhagirath Palace, Road, Darussalam Rd, Patel Nagar, Ghosha Mahal North, Nampally, Hyderabad, Telangana 500001 So, this guy actually fooled us and took money. Now we are asking for money but he is delaying. Can you please take action against him and his tours and travels. We are from Maharashtra, and in this covid19 it is really difficult to travel long way. Sincere request. Waiting for rever!

Afrin Jibrahim Nadap

Posted on Apr 23, 2021

Hi Team, The agency has taken almost 1.15Lac from us for booking ticket from HYD-MALDIVES-DAMAM as we wanted to travel to Saudi Arabia(Al-Khobar). Agent Akram : 8555866340, has taken money in advance for entire journey and as per plan when we went to catch flight from HYDERABAD Airport (which was around 4:00 AM), but this guy texted us saying that 3:00 am saying that flight is cancelled. So, this guy actually fooled us and took money. Now we are asking for money but he is delaying. Can you please take action against him and his tours and travels. We are from Maharashtra, and in this covid19 it is really difficult to travel long way. Sincere request. Waiting for rever!

Diwakar Sharma

Posted on Apr 17, 2021

I had booked a flight through Happyeasygo from Bhubaneshwar to Delhi and now due to ongoing pendemic I plan to cancel it. The airline has confirmed that they will refund the full amount without any charges to Happyeasygo but Happyeasygo neither repies on calls and puts me on hold eternally nor does it give a clear answer over email whether my money will be refunded. I need to cancel by tomorrow, can you please assist. My number is 9313362980/01143466958. pnr number is VFJT8Y


Posted on Apr 17, 2021

I booked tickets from Bangalore to Murdeshwar through MAKE MY TRIP on 13th, March-21, and i have cancelled the tickets still now i have not received the refund. I called the customer many times but no response and now call disconnecting automatecally.


Posted on Apr 10, 2021


manan datta

Posted on Apr 09, 2021

Respected sir i got agency from get my trip hermes i tickets pvt ltd plot no. 30 (south phase) first floor sai kripa building sidco thru vika industrial estate chennai 6000032 india and i take portal for ticket booking after i start portal of get my trip the covid starts and their local north team who is along with some manager they all r nt working with company n they leave the company no person get take call and they fraaud with the persons pls check yhe status of that company they dont work fraud with other person manan datta 9719895454

Tara Dutt

Posted on Apr 06, 2021

We have done air ticket booking through Cleartrip for 10 people on 15 November 2019 for our journey from New Delhi to Coimbatore dated 21 June 2020 vide booking trip id -191115312508 as it was confirmed ticket from cleartrip team as we have message received from them. Due to the unfortunate Covid-19 happened in the Month of Mar 2020 as Government imposed nationwide indefinite lockdown and we were not able to go to the trip as schedule. Now because of this we had cancelled our ticket through online process of cleartrip on 4th May 2020 and got the cancellation confirmed message from cleartrip. Now we are asking our ticket money to be refunded and we have got all the communication happened with cleartrip. Now cleartrip had other story they were putting all the blame on indigo airline that they have deducted all the ticket money and they cannot refund the amount to us. To Make it clear with Indigo We had also spoken to indigo airline customer care Executive (Mr. Dharmender) about this matter and he said cleartrip did not informed us about the ticket cancellation and it is totally cleartrip fault and they will have to refund the money to you.

Tara Dutt

Posted on Apr 06, 2021

We have done air ticket booking through Cleartrip for 10 people on 15 November 2019 for our journey from New Delhi to Coimbatore dated 21 June 2020 vide booking trip id -191115312508 as it was confirmed ticket from cleartrip team as we have message received from them. Due to the unfortunate Covid-19 happened in the Month of Mar 2020 as Government imposed nationwide indefinite lockdown and we were not able to go to the trip as schedule. Now because of this we had cancelled our ticket through online process of cleartrip on 4th May 2020 and got the cancellation confirmed message from cleartrip. Now we are asking our ticket money to be refunded and we have got all the communication happened with cleartrip. Now cleartrip had other story they were putting all the blame on indigo airline that they have deducted all the ticket money and they cannot refund the amount to us. To Make it clear with Indigo We had also spoken to indigo airline customer care Executive (Mr. Dharmendra) about this matter and he said cleartrip did not informed us about the ticket cancellation and it is totally cleartrip fault and they will have to refund the money to you.

Mayank Desai

Posted on Mar 28, 2021

I have booked Air tickets through Happy Easy Go for traveling in April-2020 however due to pandemic I could not travel. I have message from Airlines that they have refund the money to travel agent. They are not returning the same. They have not refuse to return but every time come up with some excuse and not giving refund. I have email communication with them. Please help me to get my refund


Posted on Mar 17, 2021

I have taken package from The Great Vaccation Club, sales person was Mr Anas on Dated 2nd Feb 2021 confirmed my package with following details on that time I told him that my anniversary is on 14th Feb 2021 for that purpose I want to travel to GOA for Anniversary so please arrange package with Honeymoon inclusion, 3star hotel with Breakfast( Specifically mention Grand Reveira Hotel ), Pick up from Railway Station and Drop to Airport Cab for 2 Nights & 3 Days. ( Travel Date will be 27th Mar 21 to 29th Mar 21 ) Mr. Anas from The Great Vacation Club told me that he will arrange all above mention with addition to that Cruise Part on Free of Cost in Rs 7500/- Per Couple. I have again confirmed on same day that above mention inclusion on whatsapp that this will in my tour. Mr Anas told me to share Aadhar Card of me and my wife and he told me to share 50% payment details of total package Rs. 7500/- for Hotel Confirmation and Driver details. On Same day, I paid Rs. 2000/- plus Rs. 1500/- via Paytm which was given by Mr Anas ( Patym No is 9818936351 ). Mr Anas from The Great Travel Vaccation club has confirmed Rs. 3500/- received in his bank account on same day. then I asked Mr Anas to share hotel confirmation and relavant details as per agreed terms but he said that he will share in some time. I regularly called up from 2nd Feb 21 to 12th Feb 21 with Mr. Anas but he never replied. On whatsapp, he said that you to contact with Mr. Virat from Booking Department he will help you on the same. I called to Mr. Virat but he is rude and not helpful nature guy, he arrogantly said that he will not confirm his package as we have to pay balance amount for hotel confirmation. I again paid balance Rs. 4000/- on Dated 25th Feb 21 after Mr Virat told me pay final Rs. 4000/- to pay for Hotel Confirmation & other details. After Balance amount paid he suppose send Hotel confirmation and other details but he refused to give hotel confirmation and details. He then said to me that you have already married then why you have asked for Honeymoon inclusion for Free of cost, we will not able to give. I clearly told to Mr. Anas while booking that I have to travel for my anniversary tour so Honeymoon activities need to arrange so where I have hide that I am not married. Mr. Virat continously told me to pay Tax amount of Rs. 4375/- ( I dont know from where he got this amount ) over and above package cost of Rs. 7500/- which was already paid to him and finalise and confirmed by Great vacation club. on 17th Mar 21, I shouted on him saying that where is my hotel confirmation and other details on that time also he said that pay tax amount and kyu zhoot bola apne ki honeymoon activites chahiye apko. I clearly said to him that If you dont want to give service and you to have to just want to me to pay amount & amount then sorry I have to write review and file complaint against your company ( The Great Vacation Club ) for cheating me for not to provide Hotel Confirmation and details when total package cost already paid before check in. From this conversation and event, all of you guys, it is clearly visible that The Great Vaccation Club employee Mr. Anas , Mr Raj Dixit ( Patym No Guy ) and Mr. Virat are cheaters and frauder. I urge to The Great Vaccation Club management remove Mr Anas, Mr. Raj Dixit and Mr. Virat from your valueable company. They are cheaters and frauders. You as a company will loose customers from this kind of service and attitude of employees. If you as a company will involve in such kind of fraud then I urge all customers and people who are searching for travel agents then please dont go or dont take or dont purchase any package or any service from with The Great Vaccation Club situated in Sector 62, Noida, Uttar Pradesh. Please please dont buy any package from The Great Vaccation Club, they are cheaters and frauder. Cheater company details as belows :- The Great Vaccation Club Sector-62, NOIDA, Uttar Pradesh Email Us For Support: Call Us 9667144104, 9971267304, 9821836351 ( Dont pick up call from this no ) Fake Website :- Shame on you The Great Vaccation Club


Posted on Mar 17, 2021

I had booked a ticket on 18-1-2021 from Kolkata to New Delhi through TRAVOLOOK ( and the payment was done, but immediately I received following mail from "" ----> Your Booking is Cancelled with :REF048292969 Your booking is Cancelled due to fare expiration. Please contact our customer support at 0124-643-4800 or send us an email at and one of our travel expert will be pleased to assist you. In Such unlikely event, if your tickets cannot be processed for any reason you will be notified via email or by telephone and your payment will NOT be processed. Since then I have been writing to them and they are confirming that payment will be processed within 3-4 days, but so far it has not been done. The amount o be refunded is Rs.3610/-


Posted on Mar 08, 2021

I want to make a Complaint against Jukaso Journey, they sold out a travel plan to me on several false commitments and after taking the amount, they are not ready to co-operate any more. Neither they pick calls of the customers nor they provide any kind of service to the Customers. They only make false commitment and take money from the customers. There are thousands of negative feedback against them on google. Hon'ble authority is requested to take suitable action against them. I have paid them an amount of approx 1 lakh. Details of Jukaso Journeys are as below: Address: Journeys Resorts Private Limited 1 Industrial Development Corporation Gurgaon Mehroli Road, Gurgaon, Near Bata Chowk. Payal- 9654123126 If you need any document from my end, please let me know. Thanks, Yours Sincerely, Hariom Pandey

Robin Gill

Posted on Mar 03, 2021

We visited the tour and travel company at Rajouri Garden named GTB Travel "Address: J-5/101A, NEHRU MARKET, RAJOURI GARDEN, New Delhi, Delhi 110027" to book our travel package, however due to the wrong date of selections the travel got ruined & the tour and travel company started behaving like Mafiaa. We visited their office on 3rd March and the owner of the company called so many people at the shop. We have clicked the photograph however no option to attach the same here.


Posted on Feb 28, 2021

Complaint against M/s. Travolook. regarding my refund awaited for INR 5655 since last 30 days against their cancellation REF370910505 dt 28 Jan '21 . Sir, In reference to above , it may be informed that I had searched on website on dated 28/01/2021 for flight booking PONNAMPALAM KANDASAMY from Bengalure – Pune - Bengaluru dt 28/01/2021 . Rs. 5655/- were paid by me on Travolook agency website thro' SBI Net banking. However, same was cancelled by Travel Look with reason of fare expiration by Indigo vide travolook REF370910505. In this regard, it may be informed that refund for same is still awaited even one month. I have already sent 13 reminders to Travolook at their customer support email mentioned below. Each time they have acknowledged that refund will be processed for payment within 7-10 days. view of above, you are kindly requested to intervene and resolve the issue regarding my refund of Rs, 5655/- only. Best Regards,SURESH. Email : Contact No: 0124 6434800

Archit Pokharna

Posted on Feb 22, 2021

Dear Sir/Ma'am, This with reference to refund issues faced with the air tickets booking on travollok website. The customer care has not responded since months. The ticket was booked on 29th December 2020 and still their is no response. Kindly, lodge this complaint and help me to get relief as soon as possible. Reference Number - 983248193 : Rs 16,750 9 (8,375 TWICE) Reference Number - 326911738 : Rs 4,230 Reference Number - 572936802 : Rs 5,147 Total Refund Amount - Rs 26,127 Kindly Help me Sir. They are cheating several people. Please take strict action Thanks & Regards Archit Pokharna

Subhash Bawankar

Posted on Feb 21, 2021

I have booked a bus ticket in March 2020 through Northgoholidays delhi and after 1 month I have cancelled my ticket but still till date they have not refunded my amount. So it is humble request to you please take necessary action against them. PNR number - 20200305155452 Bus company :- NorthGo holidays INC Address- 768/33, 1st floor, main patel road, west patel nagar, new delhi, 110008 Amount - Rs. 1998

Subhash Bawankar

Posted on Feb 21, 2021

I have booked a bus ticket in March 2020 through Northgoholidays delhi and after 1 month I have cancelled my ticket but still till date they have not refunded my amount. So it is humble request to you please take necessary action against them. PNR number - 20200305155452 Bus company :- NorthGo holidays INC Address- 768/33, 1st floor, main patel road, west patel nagar, new delhi, 110008 Amount - Rs. 1998


Posted on Feb 17, 2021

I booked the ticket at this website my money got deducted and ticket also didn't came now calling their costumer care they are making talk give this that etc plz help.

shaik sattar

Posted on Feb 09, 2021

HI, I have booked 13 tickets through Abhibus site with Geeta Tour & Travels operator for Rs. 750 Each. after booked I have got confirmation with Abhibus. after few days I got received message from Abhibus regarding your tickets was cancelled without my confirmation, due to reason of Bus Break-down. after that i have spoken with Abhibus customer care they told the same thing due to break-down. but i have checked with abhibus and that tours was not cancelled they selling higher price like Rs. 1250 per ticket. Its clearly cheat with customers moreover my travelling also postpone for this type of reason. am mentally very struggled with Abhibus . Request you to please intervene this issue and help me. Regards, Shaik Sattar 09573934957

Sanjay Sharma

Posted on Feb 03, 2021

I have booked by flight ticket in February 2020 for travel in month of May 2020. But due to CORONA all flights have been cancelled. My booking was done for "To & Fro" thru "". It was for full family trip which includes four passenger. Now MakeMyTrip is not taking any customer call or not even responding on mail. I am not finding any clarity on how i can get the refund. My money is blocked since one year now. If i can get some response then i can enter the booking details.

Jitendra Daga

Posted on Feb 03, 2021

I am an agent of (Flightraja Travels). My agency ID is FRAN1703834. I had done a round trip booking of Flight for my client but he couldn't travel for the same as the airline itself cancelled the flight due to lockdown. After some months when my client had received two credit notes of Rs. 5069/- then he approached to me for the refund of money. Then i tried to contact the Service Provider - via their contact number (080-41431000 & 080-67620000) but no one responded and the line was kept on hold for minutes and hours. Then i approached to them via e mail from my abovementioned email id and got a reply which is as below: Dear Business Partner, Thank you for writing to Via Support. With regards to your mail for REF: FMNJA3AWNJ6JA, we would like to inform you that booking is cancelled with the Refund of Rs 5,069/-.Kindly queue for the same in our portal so that we can refund the amount. Thanks & Regards. Aman Shah. After the reply i had queued for the same but received only Rs.3030 out of Rs. 5069. And i asked them to kindly refund the balance amount Rs.2039 also. But i hadn't received it till yet.


Posted on Feb 03, 2021

Complaint - Flipkart Travel Desk - Flight Ticket Booking - Covid19 Pandemic - Paid amount not refunded - Reg I have been facing refund money issue since more than one year. Still there is no proper response from Flipkart Customer care team. I have booked 2 flight tickets in 29.09.2019. Airindia (Booking ID - FF1909291430910) and Emirates Airlines (Booking ID - FF1909291447264) through flipkart. Both the flight was canceled due to Covid19 Pandemic lockdown. From March to June 2020, I was continuously doing mailed to Flipkart and respective airlines and trying to contact those guys for my refund, but no response. Mid-June, I got contact with Air India and Emirates airlines. Both say that, please talk to Flipkart regarding refund, then again, i talked to Flipkart, they talked to air-lines for refund, from both sides, they were doing the same for 2 months. I was continuously contacted by both of them. the end of July, again i mailed to Flipkart regarding this issue, she replied me to cancel that ticket, but in the Flipkart app, they were not any option to cancel it, so from Flipkart team, they canceled one of my ticket and they said you have to wait 15 days for refund and 15 days for canceling the process. Then i called on 4th Nov 2020. From that day till now, i am still waiting for my refund. Now, One customer care said, " the applicable refund, credit shell, free rescheduling, or any other guidelines shall be shared with you within 15 days, ". Another customer care said to me "it will take up to 120 days". May you please tell me, how you provide your services to your customers? Even then I didn't get any update, any cancellation message from flipkart on this. After communicating with Air india & Emirates Airlines, its being confirmed that the amount has already been refunded to Flipkart. Since then i am continuously following up with flipkart team using calls, e-mails, but the response is pathetic. The customer care puts my calls on hold for a long time and commits that the issue will be taken care on priority and amount will come in 24 hrs. Today it's been more than one Year, I still did not get my money back. I am completely frustrated with Flipkart and it's disgusting process. The amount is huge and important for me. The payment medium was Credit card and the due date has already been reached. Bank is applying penalty and don't know who is going to compensate it?

Omkar Sable

Posted on Feb 03, 2021

Dear Sir/Mam, I am Omkar Sable booked Bus ticket by Makemytrip website (Bus Operator PNR 269Y3UGB , Booking ID: NU211621022520702 Dtd- 18th Jan 2021) from Pune to Ratnagiri for 22nd Jan 2021. As per Booking I am booked TWO sleeper seat for me & my wife and Bus expected to come my location @ 09:45 PM. But Bus not came on time after that as per suggested by bus operator we came to Bus main stop @ Swargate and SANA bus travel agent told that Bus was late for one hours due to repairing work. Till night 02 AM the agent was given only false commitment and after 03 AM he told that Bus was cancelled and he arrange private car for us where we carry our bags on foot, and we start travelling on 03:40 AM, approximately 400 KM we travel in seating position and carry our bags on foot. We are paid money for sleeper seat in Bus and SANA travel given us private vehicle in seating. Hence we request to take corrective action against SANA travel because due travel agency mismanagement we suffer very bad experience in night. Till 03:40 AM many of ladies & children are waiting for bus, many of never take food and it was VERY VERY risky situation we face in this night. Now I call SANA travel for charge me for seating Bus fare because they provide us seating solution instead of sleeping and refund my remaining amount BUT they denied to refund. Kindly look in to matter. Thanks.


Posted on Feb 02, 2021

Dear Sir, I have booked an Indigo flight from Bangalore to Chandigarh on 11 July 2020 through MAKE MY TRIP and due to covid 19 issues I have cancelled the same trip, credit voucher for that booking available on PNR WD3NXR (credit shell amount available is rupees 6932). now I am not able to use the credit shell for the booking even it showing the same amount. When ever I am trying to complaint the issue they are not responding properly. Please do the needful Thanks & Regards Kalesh A


Posted on Jan 25, 2021

Sir, I had booked Flight ticket amounting Rs. 16,476 + Rs. 3667/- total amounting Rs. 20134/- from Bangalore to Bhubaneswar for 30.03.2020 through VIA.COM (Travel Agent), which got cancelled automatically by declaration of Govt. of India due to outbreak of COVID-19. The said amount is not returned to me so far. Neither Via is responding to my mail, nor they are picking up phone calls. Please help me in this regard. Ticket Ref. are as under : FMNLA3B3CP6IK - Rs. 3667/- vide PNR No. LLTJ7A MNLA3B2QW4W1 - Rs. 16476/- vie PNR No. RK848G


Posted on Jan 23, 2021


Nikunj Parekh

Posted on Jan 12, 2021

I had booked my Air Ticket from Hyderabad to Mumbai on 26th November through online website with REF233201438 but it was cancelled by the company because the Air fare was revised. I was informed that i will get full refund within 15-20 working days. But till date 12.01.2021 the refund amount is not received. Every time during my follow up they are saying that they have initiated the refund amount and will reflect in my account within 7-10 working days. It is now more than 40 days and i am still awaiting for my refund amount of INR 3,681/-


Posted on Jan 10, 2021

I booked my air travel tickets from M/s CLEARTRIP on 20th March 2020, for me and my spouse travel from Indore to Raleigh return trip with ID 200302360182 -by payment of RS.205,544/-. Due to covid-19, all flights got canceled and I managed by Vande Bharat Air India. I canceled my entire airline tickets booked through said travel company on 14th October 2020. The traveling company informed me the refund will be on 14th Decembe2020. Know the company informed that they have applied for the refund on 11Th December 2020 and will give the refunded amount as and when they will get from the airline. know the clear trip company do not replay and perhaps delete my ID no 200302360182. please advise me on the matter . subodh bhoraskar

Tanmayee Raut

Posted on Jan 06, 2021

Had booked a trip to Sikkim in Feb 2020 & due to lockdown it got canceled but now Travel Triangle is not refunding a full amount. They also charged us for cancellation. & after even accepting that travel triangle said your half of the amount will be given by the agent (LUMBA Travel). & he said that they can only refund after everything getting normal. they are not providing us a fixed date to refund. I request you to look into this & help us in getting our full refund.

Akashdeep Bhattacharya

Posted on Jan 05, 2021

Against Bharat Bhraman Holidays: We called them a month prior to book an Etios with boot space to be sent to Delhi airport on 24th Dec'2020 at 4AM for a 12 days Himachal Pradesh trip at a cost of INR 27,500. Even on the last confirmation call on 23rd evening, they confirmed the same. On reaching Delhi Airport, we see they have sent Accent with CNG (no boot space at all), and the cab is in very bad condition to be taken for a 12 days . We refused to board the cab and the cab driver 1 forced us to pay INR 300/- which was not supposed to be borne by us. We still had to pay. Then after multiple calls, they arranged for another cab (Etios), that came at 8AM. We had to stay out in the chilly winters of Delhi for 4 hours. Cab driver 2 made us pay him INR 7500/-. We paid and started the journey. Within few hours, we realize that the driver was driving with his EYES CLOSED. On asking, he says that he is very tired as he just returned from another Shimla trip just that night around 3AM. On the way, he hit 2 vehicles (a car and a bike) and was about to hit a jeep very hard , we shouted and that made him open his eyes and take the cut to avoid hitting the vehicle. He was driving like a bullock cart but we didn't say anything as we thought he must be really tired. By 6pm, we were still in Chandigarh and Dalhousie was another 6-7 hours and we couldn't afford to take the risk as the driver was literally sleeping . It was our eyes and him holding the steering wheel. We had to make a stop urgently to avoid any kind of accidents which could have occurred if he drove for another hour. We booked a hotel on the go which costed INR 3069/- and made a stop at the hotel. Our stay at Dalhousie at INR 2596/- per night (for 2 nights) was already a loss as we couldn't reach the place. We started next morning after almost giving rest to the driver for more than 12 hours but within 10 minutes, we see his eyes were closing again and was about to hit a truck that was broken and was parked at a corner in the highway. We shouted again and got saved by an inch. We decided to stop then and there as our lives were more important than trip. We called the agency and asked for another cab. They tried their best to convince us to go with the Driver 2 to Dalhousie and they would change from there. But we were sure we could get killed on the way if we did that. Driver 2's owner called and said that he didn't come back from any trip and was at home only. Then we realized that he was INTOXICATED the whole time. Still, the agency people were not ready to sent another cab. After multiple calls with 2-3 people from the agency, they agreed to send a cab. It was after 2PM on 25th Dec'2020 and we were still on some random place in the highway near Chandigarh. Then comes the next cab, Driver 3. He was a good driver but we were already late and reached Dalhousie at midnight around 1AM. We just had few hours of stay and started at 6AM on 26th. Driver 3 was good with the city transfers but was more interested in sitting at the hotel parking rather than taking us for a sight-seeing (that is what we paid for). Wherever he took, he had one excuse of getting caught in traffic and suggested us to walk by ourselves and see the places. We walked for KMs in various cities as we didn't have enough time to sit and argue with Driver 3, even getting injured due to slippery snow and bad roads. We talked with the agency and asked them to compensate for the Chandigarh hotel and they initially agreed after much discussion. But on the last day of the trip, they threatened us that if we don't pay the rest, then they won't drop us till airport as discussed and will stop mid-way. So we had to pay that as well. and the amount they took was more than the deal they did. We ended up paying INR 28,350/- for the various expenses, where the deal was for INR 27,500/-. The whole trip was messed up because of them and it became more of a mental harassment because of them. It was like a burden the whole time. We couldn't enjoy at all due to all this mismanagement from them . Requesting you to please look into the matter and help us get proper compensation for all this mental trauma we had to go through. We almost thought that we will either be killed or hospitalized because of the carelessness of the management. On top of that, they were getting into heated arguments instead of being apologetic about it.


Posted on Jan 04, 2021

Due to pandemic my wife and son's to and fro flights on 15th April 2020 and return on 13th July 2020 from Mumbai to Malta via Istanbul were cancelled so on 27th Oct 2020 the Turkish Airlines refunded the amount (Rs1,09,976 -One lakh nine thousand nine hundred and seventy six)) to Goibibo and it was reflecting in my Goibibo account wallet on same day, that is 27th Oct 2020. Since then I have been requesting them to transfer the amount to my bank account but every time they ask for 10 more days and passed two months now. Presently, my Goibibo account wallet is not reflecting any amount since 19th Nov 2020, they say it has been sent to bank for transfer to my bank account but till date it has not been credited.

Chintan Patel

Posted on Jan 03, 2021

Complain for not receiving 50% amount of deposit for work permit against Mr. Ajay singh (Arya Enterprise. Address : 401,4th floor, Lalita Tower, Nr. Rajpath Hotel, Behind Railway Station Platform No 6, Dinesh Mill Road, Alkapuri, Vadodara 390007). 1. Given Interview for work permit Bahrain (NSH company) in December 2019 at Ibrahim Bawani Institute. 2. passport had taken from them. 3. As per Ajay singh office instruction apply medical, received original passport and 10,000 Rs. deposited in last week of december 2019. 4. 0n 1/1/2020 medical clear(4500/-Rs. medical charges) in Mumbai and medically FIT certificate SUBMITED ON 4th Jan 2020. 5. passport return with deposited amount regarding called to Mr.Ajay due to of no positive visa outcome form their ends. 6. After multiple efforts and due to pendemic lockdown condition, finally received original passport in November last week 2020.however not received 10,000 deposited amount. 7. Multiple call to Mr. Ajay and office , finally he has given 5000/- Rs. by online mode on 1st Dec 2020. He is not respond and not pick up the call for the rest of money. 8. His baroda office is close but He is running his agency from Ankleshwar, Gujarat in some locaton. contact no. of Ajay singh : 7383760373 / 7600784867 / Mail Id : Kindly help me to recover the rest of amount. Chintan Patel +91-9824426658 Vadodara, Gujarat

Bhaskar Singh Rautela

Posted on Dec 29, 2020

I Have Booked A Flight Ticket From Travolook Site On 24th October ,2020 ( Booking Ref: REF948391381),Which Was Not Done But The Amount Was Debited From My Account .But Even After More Than 90 Days , They Are Not Refunding The Amount , Every Time While Calling Them ,Their Representative Is Confirming That It Will Take More 10 To 15 Working Days To Refund The Amount. Even After Sending Several Emails ,No Positive Response Came From Them . Even Asking For Having Words With Her Senior , She Totally Denied To Forward The Call .

Bhaskar Singh Rautela

Posted on Dec 29, 2020

I Have Booked A Flight Ticket From Travolook Site On 24th October ,2020 ( Booking Ref: REF948391381),Which Was Not Done But The Amount Was Debited From My Account .But Even After More Than 90 Days , They Are Not Refunding The Amount , Every Time While Calling Them ,Their Representative Is Confirming That It Will Take More 10 To 15 Working Days To Refund The Amount. Even After Sending Several Emails ,No Positive Response Came From Them . Even Asking For Having Words With Her Senior , She Totally Denied To Forward The Call .


Posted on Dec 25, 2020

MY COMPLAINT AGAINST MAKEMYTRIP AND AIRINDIA its regarding my Booking Id NF79150266375626 booked on 16/Feb2020 for Flight AI-510 EX COK-MAA onboard date 11/04/2020 (17:40hrs) PNR #Y53VY fr which I had paid Rs.5779/- and subsequently flight was not operated during lockdown months . I have been following up my refund since April and no positive response except few automated replies and few replies that they are following the payment with AIR INDIA . Again I tried mailing AIRINDIA and each time there will be an automated reply along with Booking Details and PNR number which I wud have given to them atleaset a dozen times. BUT BOTH ARE CONNING THE PUBLIC AND AM SUPRISED HOW AIRINDIA started cheating the public too. The last email I recvd from MMT that the refund will come by MARCH 2021 as it will be exactly 1 year of my payment to them .

Swarup Samajdar

Posted on Dec 23, 2020

Dear Sir, This is to bring to your kind notice, my complaint regarding non-adjusted my Credit Shell amount lying with Spicejet and their travel agent Clreatrip Pvt. Ltd. I booked a Ticket for travel from Kolkata to Mumbai travel dated on 19th May 2020 with PNR Q7NSSI, Ticket No. Q7NSSI and Total fare Rs. 3,562/- .Airline is Spicejet and booked this ticket through Cleartrip. Because of COVID-19 my flight is cancelled and amount goes to SpiceJet Credit Shell. For last 7-8 days I have been following for adjust my Credit Shell amount with my new booking. In this regards so many times I have approached to Spicejet Airline. Several times they asked me to call Cleartrip as they can’t help. Accordingly I tried to reach Cleartrip but Cleartrip is silent which is creating the most problem. Neither they guide nor pickup our call though they mentioned their customer care number +91 9595 333 333. Since Cleartrip doesn’t entertain on call, after repeatedly mailing to Cleartrip they forward their standard mail for process towards get refund of Credit Shell amount. Have tried according to their instruction but that also not happening for last 2-3 days. Please find attached the reply receiving on time of new booking through Cleartrip site.My humble request you to intervene in this regard and resolve this. Looking to receive a favourable response from your end. Thanks & Regards Swarup Samajdar - 9323361234

Mitesh Agrawal

Posted on Dec 18, 2020

Hi , My flight tickets got cancelled due to Lockdown ,as per the SC ruling and DGCA notification , my ticket is eligible for full refund but Make My Trip is not issuing refund saying airline is not providing refund . When I check with Airline directly , they confirmed that my ticket is eligible for full refund but since ticket is booked from Make My Trip , they need to request for refund . Please help and guide me further . Thanks

Sagar Roperia

Posted on Dec 16, 2020

I had booked a flight from New Delhi to Kilimanjaro on 28th Nov 2020. According to the itinerary, I had to take the first flight Air India Express from New Delhi to Dubai on 10th Dec 2020 and then by Ethiopian Airline from Dubai to Kilimanjaro Airport on 11th Dec 2020. I was not permitted to check-in or board Air India Express and I was told it was because it was a connecting flight from Dubai. For this matter, I had not received any prior information or warning from Edreams to inform me that this flight journey was not possible. So, I have contacted Edreams many times over the phone, and each time I was promised that I would get a call back with a solution. Up until now, there has been no response or solution from Edreams, and I have spent hours on the phone, each time the Edreams staff having no record of the previous conversation. I contacted Air India Express regarding this issue, they said that they have already told all booking agents that they are not allowing any transit passengers for Dubai. This means that Edreams have fraudulently stolen money for a service that did not exist. I require an immediate refund from Edreams as I had to reschedule my flight to Tanzania. I have already spent approximately $5100.00 including the flight ticket with Edreams, the rescheduled flight ticket, my hotel booking, and transportation costs which are all non-refundable at such last minute. Edreams has done fraud with me

Ankush Goel

Posted on Dec 10, 2020

Hi, I have taken a membership for 5 years June 4 2018 from SAVN Holidays. I have given them 54000 +3500 as Annual Maintenance Fees which was the fees of total package. Now from last 1 year they are not responding to my mails or calls. Also their Director who is Navneet Sharma ( Phone Number : +91 92101 03947) is not picking the call too. They are making fool of people and took the money from them after giving these cheap offers. Can somebody have a look in the same and catch these kind of fraudsters. Also i have found one link below where I got to know that many people are victim like me. Company Details : SAVN HOLIDAYS Delhi, India :18005320008(Toll Free) Website :- Reach Us On :

Shipra Verma

Posted on Dec 04, 2020

Dear Sir/Madam, I had booked below tickets travel dates were 29th March and 21st April. But due to lock down travel was stopped. Hence I am looking for a refund for the below two PNR. I have confirmed with airlines, they have refunded amount to goibibo but these folk has not refunded us. No customer support available. Attaching the pdf which is the proof that indigo has refunded already. Please help me with this. PNR - BJGNHG, TDV26L , JGV4WC also I reach out to other airline Spicejet and talked with them. They said they have given credit shell to But when I tried to reach out to customer care. there is no support available. Neither I can see a credit shell in the account. however, it is giving an error. PNR - F8ZG2C, T8DIGF Total 5 PNRs are there but no response from goibibo. need assistance. Kindly help me Thanks in advance.

Sheetal Patil

Posted on Dec 02, 2020

I have book tour package with droamers travel agency from Gurgaon. But due to covid we cancelled our trip.They agree to pay my amount after deducting 25%. But now no email or any call coming from their side. Even their mobile no also switched off. Kindly Address

R shivaram

Posted on Nov 26, 2020

Dear Sir/Ma'am My self R Shivaram , writing here after no proper response received from Flipkart through which i have booked Flight in Mar'20 for travel date on 15/16 April'20 where GOI has announced shutdown of domestic air travels IN Oct'20, we have contacted my airline company spice jet regarding refund, they confirmed that amount is refunded in credit shell and be utilized for future travels for that they (Spice Jet) has asked me to contact my travel agent i.e. Flipkart and later we have raised request for reschedule of flight through app, where they confirmed that TAT for reschedule is 48hours and still went ahead with rescheduled where details mentioned in revert mail are totally incorrect Again now we called flipkart customer care and asked for solution for refund amount or access to credits shell, where they are saying we wont access to credit shell and if we want to utilise the credit shell, we need raise request for booking flight ticket where TAT is 48 hours and also flipkart is charging reschedule charges I have asked all concern mentioned below to Flip kart where there customer care team is giving SOP based reply that as per policy we have request reschedule only My concern , why we need to wait for 48hours for booking my ticket and why we need to pay again rescheduling charges when GOI and Supreme court has asked to refund back the amount wither credit shell or to account from which payment made and also who will bear additional increase in flight charges And why only Flipkart using such cheap practices as i have booked ticket from make my trip where they have refunded amount in MMT account and in my credit card Request help in getting either refund or access to my credit shell amount where i can book my future flight in my choice rather waiting for 48 hours My Flight details are PNR - H5VIPL REGARDS Shivaram R 9966668085

Krishnayashodas Yerudkar

Posted on Nov 22, 2020

Dear Sir, I am krishna from pune. I have booked my trip to Andaman with tourbynature. Com .I have paid them half amount and flight ticket Charges i.e 44000NRI. After paying amount tourbynature. Com representative not picking my call and they are not even replying back .please let me know how can i procced with my booking confirmation and if not how can I get my money back. Full Address of agency is. Tour By Nature Head Office Plot Number : 214/1, Sector - 1, Bawana, Near. Central Bank of India, Delhi - 110039, India Mobile: +91-9540-224528 Email:

Sandeep Dua

Posted on Nov 18, 2020

Dear Sir, I want to raise a complaint regarding the fraud committed my Travel agency named as Goibibo, situated in Gurgaon. This is regarding the refund which I have still not received from Goibibo for the flight which was cancelled for 11th June 2020 from Delhi to Canada in lockdown. It's been more than 6 months, these guys are just making me fool by repeatedly asking me to wait for 7-10 days to get the refund on different social media channels but refund is still not processed. This is to inform you that I have also lodged a complaint against Goibibo on Consumer Helpline Forum, CM office and PM office. I am heart patient and suffering due to financial problems in this pandemic and so much dependent on these funds. Below are my ticket details - PNR - DBCNAB Booking reference - AMDWONEE5 Please help me to get the refund from Travel Agency Goibibo. Address of Travel Agency - 19th floor, Tower A, B & C, Epitome Building No. 5, DLF Phase 2, Sector 24, Gurugram, Haryana 122002 Thanks and Regards, Sandeep Dua Phone - 9717098833

Amarpeet Singh

Posted on Nov 18, 2020

I am book my Tick Thru The on 17/02/2020 20/03/2020 shutdown due to Coronavirus disease (COVID-19) pandemic my flight are 05-April and back 14-April 2020 and cancel flight 17 March 2020 but not refund my amount 40069/- I am email to you all detail plz check and refund my amount. Thanks Amarpreet Singh +919417199809

Rakesh Rajak

Posted on Nov 11, 2020

Travel Triangle — Booking ID 6932243 - Fraudulent Activity/ Not Cancelling Or Rescheduling NOT Returning Money I have booked a trip to Kanyakumari in April and paid for the trip a month ago i.e. in February . Due to the ongoing pandemic and lockdown we had to cancel the trip. It wasn't due to a personal reason and is totally because of the COVID lockdown. I have emailed the team numerous times and there was no reply since two months. First few responses were to ask us to wait until the lockdown is lifted and even after the lockdown is lifted no one has ever come back to us even after numerous attempts through mail or through calling but there is no resolution

Rajesh Kumar Goenka

Posted on Nov 07, 2020

• During Feb’19, I visited Goa along with wife and two small kids for vacation. • On 02.03.19, a sales associate of Nirmiti Resorts & Clubs gave us a scratch card at Aguada Fort and asked us to attend a presentation at their property in Goa & collect won gift after the presentation. • After showcasing ample number of Nirmiti’ s owned and tied-up resorts/Hotels outside India for about 2 hrs, one of the Nirmiti sales executive (named Nebu) approached us to buy membership programme. • Despite my constant rejection, Mr. Nebu & his Manager continued explaining different programmes ranging from 25 years to 10 years and eventually manipulated by will to get me enrolled for 10-year membership programme. • Finally, they sold me a 10-year membership plan for foreign visits for Rs 80,240/- including GST (Eighty Thousand Two hundred & Forty Only) and gave no time to go through the terms and conditions paper. Even, intentionally they choose a place for meeting where internet was not working. • It was committed to share Dial an Exchange (DAE) membership credentials with me within 15 days. However, till date Nirmiti has not provided me DAE membership. • I contracted Nirmiti Office over phone/through mails many times for my membership. Initially, on 25.04.19, they replied to my mail dated 24.04.19 with apology for delay in providing membership credentials due to some agreement related issue on their side with DAE. However, lately they stop replying to my mails & calls. (copies of said email exchanges are attached herewith for your ready reference) • A number of benefits of the membership plan (e.g. no restriction on property location/booking timing) were explained during that meeting but nothing is mentioned in writing in the agreements. • In their mail dated 25.04.19, they have communicated booking reservation conditions such as providing three dates & three destination option to Nirmiti. Also, long weekend such as Diwali, Xmas and new year booking will be subject to the availability. • Since above booking conditions were communicated in writing after execution of agreement, Nirmiti misled us and it is reasonably implied that it was an action of intentional deception to secure unjust enrichment from their side. • On 20.08.19, I contacted Nirmiti sales executive (Mr. Nebu) who asked me to inform the issue at Nirmiti helpline number and also assured me to active my DAE membership w.e.f Jan’20. However, as soon as I requested him to confirm in writing over what’s up, he surprisingly dropped a reply message saying that he is no longer working with Nirmiti. • On 21.08.19, I contacted Nirmiti new sales executive (Mr. Akshar) who assured me that his team will call me to address my issue but till date no body from Nirmiti has contacted me. • I had committed my family to take them on vacations outside India in Nov’19 but due to fraud by Nirmiti I was not able to meet my commitments. At last, I had to take my family on vacation within India and had to incurred substantial amount for booking of Hotels personally even after paying such a big amount to Nirmiti Resorts & Clubs.

Pradeep Kumar

Posted on Nov 07, 2020

my flight was cancled during covid boarding on 28 march go air is not intrested to refund as i have no plans to travel in future. PNR N8SC8G


Posted on Nov 02, 2020

From: Gajanan P Hedaoo 36/601, HP Nagar East, Vashinaka, Chembur, Mumbai -400074 Cell No.9471000270 (RMN) Email. (registered email Id) To, Managing Director/CEO M/s GOIBIBO 19th Floor, Tower A, B&C, Epitome Building No.5, DLF Cyber City, Phase III, Gurugram, Haryana 1220002 Subject: Refund of my (2) International Tickets Mum-Newark-Mum & (1) Domestic ticket Jaipur- Mumbai where flight have been cancelled by operators Dear Sir/ Mam, Please refer my earlier letters dtd. 21/09/2020 & 06/10/2020 attached herewith for ready reference, regarding the cancellation and refund of my (2) international tickets Mumbai-Newark-Mumabi and (1) domestic ticket (Jaipur- Mumbai). Please once again note that I have applied for refund for my (3) international tickets for Mum-Newark-Mum on 07/09/2020 on same day and same manner, as flight was cancelled by Operator. However, I got the refund against only one ticket/ PNR- CZECS8. Status of balance (2) tickets on App is unchanged. I have been continuously trying to re-apply for refund for balance (2) international tickets and (1) domestic ticket on your help line 0124-6280407 but in vein. Now when I am trying on your given help line number, I get the SMS message but link for cancellation/managing tickets given in SMS as well as on your GOIBIBO App does not open for proceeding further. Details of the tickets against which refund is not received by me are as below: 1. Mr. Gajanan Pralhadrao Hedaoo, PNR-CYVSP2, MUM-NEW-MUM, 14/05/2020 Rs.75,666/- 2. Mr. Hardik Gajanan Hedaoo, PNR- CY0XYX, MUM-NEW-MUM,14/05/2020 Rs.75,666/ 3. Mr. HARDIK HEDAOO, PNR-WCICRA, JAIPUR-MUMBAI, 14/05/2020 Rs.3,772/- I have been ringing your help line no.0124-6280407 and on various telephone numbers for past more than 2 months but there is no provision to talk to your representative personally to get the issues resolved as being encountered by me. I am really worried about our refund against the above tickets as no valid contact number or e-mail address is available on your web site to reach to you. You will appreciate that since the flights were cancelled by operator, I am entitled to get full refund against all my international tickets PNRs -CYVSP2, PNR- CY0XYX as well as domestic ticket PNR- WCICRA . I understand that airline Operators have already refunded the amounts to agents against such a tickets which have been cancelled by them. Hence you are once again requested to arrange the refund against cancellation flights by operators for my aforesaid tickets/ PNR numbers at the earliest. Please respond. You may please write me on my email id or contact on my below mentioned cell no. 9471000270. Being your old customers. Thanks Gajanan P Hedaoo Cell No. 9471000270 Encl: a/a


Posted on Oct 24, 2020

KIND ATTENTION : MAKEMYTRIP TEAM RE : REFUSE TO REFUND ME AIRLINE FARE RS.5779 FOR TICKET BOOKED FOR APRIL AND CANCELLED BY AIRLINE DUE TO COVID SITUATION Its regarding my MAKEMYTIP Booking Id NF79150266375626 booked on 16/Feb2020 for Flight AI-510 EX COK-MAA for travel date 11/04/2020 (17:40hrs) PNR #Y53VY fr which I had paid Rs.5779/- and subsequently flight was not operated during lockdown months . Now since govt has instructed all booking agents to refund the full amount to customers for nonoperative service and most providers have already refunded back the amount for tickets booked thro' them . Pls advise and update on our amount which you are holding till date When will you refund back in my payee act .

amit sethi

Posted on Oct 21, 2020

hii i made a ticket with flipkart travel...i made 6790 for date change but date change cannot done by dem...nd dey said dey will refund the money...i made changed directly with the airline and paid airline 5250...first of all dey are looting by taking extra too much nd even after left me with no service nd now dey are not refunding the id is Booking ID me in getting refund..

Akansha Aggarwal

Posted on Oct 19, 2020

Earlier, I booked a flight of Lufthansa from Delhi to Berlin via Munich for October 01, 2020 and as after the cancellation from Lufthansa side, their call center has changed this flight schedule for October 02, 2020. Particulars of the flight are as under : 2. Booking Code : KBZHLU 3. Ticket Number : 220-2456709220 Since 01.10.2020, I have sent many mail and also made various calls to Lufthansa, but they are giving their set reply as under : "With reference to your email, please be informed that the ticket is already under refund process. However, the delay is due to high volumes of refund requests received during the COVID-19 situation. Also, we have forwarded your refund request to the relevant team and we will send an email once we receive an update from the team. We are hopeful that the backlog would be cleared and the refund process should be completed within the coming weeks". I am a student and took the entire amount on loan and thus, I have to pay the interest thereon. You are requested kindly to take up the matter, so that innocent students may not suffer on account of financial hardships. Thanks a lot Sir.


Posted on Oct 14, 2020

Hi had booked a round trip with GoAIr for journey dates 21/08/2020 and 30/08/2020 respectively. These guys cancelled the flight at there end and when I asked for refund they said current situation is beyond their control so they wont provide the refund. Now please help me out. My money is stuck. I understand that these are exceptional circumstances but am I not affected by this? I also am facing problems on a daily basis and these guys wont process my refund. I have done many follow-ups via mails, social media account. I also called their customer support but no response from their side. Please help me get my money back.

ankush tabde

Posted on Oct 12, 2020


D Gupta

Posted on Oct 09, 2020

It’s been 7 months now, that online travel Company Make my trip is not refunding me Rs 3.80 lacs that they have already received for the cancellation of my flight tickets from Delta Airlines which was booked through them. The said booking was for 3rd April 2020 and but all flight was canceled by Delta Airlines due to Covid19 related lockdown. On my follow-up, Delta Airlines refunded the entire amount (without any deduction) to Makemytrip and send me a confirmation, but Makemytrip has come up with a plan to exploiting the Covid19 situation at cost of travellers and is not returning the same back to me. There is no one to take my calls or respond to my request and complain. It is simply saying (in login in page) that the money is in a wallet with them, which supposedly belongs to me but I can not use it for my need. This is actually a fraud and to my surprise, government & RBI are all silent about it. I have learned my session for trusting Makenytrip for my bookings the hard way and I will never ever in my life book another ticket from Makemytrip. The plight is that my ears of hard-earned money is stuck with them and them and they do not care as they are enjoying this money to run their show and leisure. I have been requesting them to take up my complaint and refund the money to me but they do not respond. Government agencies like civil aviation, etc have as usual failed in their duties towards helpless citizens who have been taken for an easy ride by Makemytrip management. I do not know whom to approach. I will next write to the PMO & RBI or also take up the matter legally, demanding interest and penalty for the said amount. My Booking reference id's are 1. INIB1580 223912977 2. INIB1580224014212 3. INIB1580230949745 4. INIB1580231315616 (Total value is around Rs 3.80 lac)

Nikhil Jakhotia

Posted on Oct 08, 2020

I was having 2 bookings: 1) 11th June,2020 Nikhil Jakhotia PNR: FJQSCH >> FLIGHT was NON OPERATIONAL. 2) 17th June,2020 Nikhil Jakhotia PNR: OKLEUH >> FLIGHT was delayed for more then 2 hours so NO SHOW occurred and eligible for full refund. I have made the bookings from Make My Trip and been 4 months now. Airlines named STAR AIR has already processed the refund to make my trip but Make my trip is not responding to the request and keep saying get back in 15-20 days. Why MMT is holding the refund even after airline has refunded the amount for both the tickets?

rajendra singh bhati

Posted on Oct 06, 2020

I have Booked Bus Ticket form Bhilawara - Gurugram On Dt 18.05.2020 Vide Ticket No : 3332021374 & Pnr No : 207181429 - 2498 Of Worth Rs 4098 /- , Bus Cancelled By Operator But My Ticker Amount Still Not Refund By Online Portal Travelyaari address #334, 1st floor, 27th Main Rd, 2nd Sector, HSR Layout, Bengaluru, Karnataka 56010 So Please Help me to get my amount back

Dhermendra Kumar Mishra

Posted on Oct 06, 2020

Respected Sir, I have booked my air ticket PNR NO.UKEG2T(Booking ID EMT69401130) for Indigo flight No.6E 697 FROM Lucknow to Bengaluru through on 23.01.2020 for journey of 01.06.2020. Due to Covid 19, flight was cancelled or changed and the amount was credit to my credit shell from INDIGO Airlines. On 18.08.2020, I approached to indigo counter, BAIL, Bangalore for booking of different ticket, they informed that my ticket was already cancelled in June 2020 and amount was refunded to EASEMYTRIP in June 2020 itself. Then I contacted to easemytrip customer care and they cancelled my ticket on 18.08.2020 and informed that I will get my refund within seven working days. On 31.08.2020, I called them and they informed that some technical issue are there and requested to send different bank details and same was sent on 31.08.2020 and also on 05.09.2020 to them and I received mail form easemytrip that my refund will be given within seven days. Further I sent mail to them on 21.09.2020, 22.09.2020, 23.09.2020 and 24.09.2020 for request of my refund as I have to book different ticket. I received mail on 24.09.2020 that I will get my refund within 7 days. Still toady I have not received my refund. Further I called to easemytrip customer care and also sent email to them. They further informed me to wait for seven more days. It is very difficult to wait. Therefore, it is kindly request to look in to the matter. my prayer is for getting my refund alongwith interest and compensation also. Yours faithfully Dhermendra Kumar Mishra 9980309910


Posted on Oct 02, 2020

1. I had booked air ticket as per the following details through YATRA website: Date of Travel: 08 Jun2020 Yatra Reference Number: 2105200107102 Airline: Air Asia Flight Number: I5 – 578 PNR: O2KTTZ Sector: New Delhi to Kolkata Travellers: Mr. Pijush Kanti Roy & Mrs. Shipra Roy Total Ticket booking amount: Rs. 7190 2. On 30th May 2020 around 18:48 hrs SMS received in Mobile No. 9650098075 from VXArAsia stating: Dear Guest, We sincerely regret to inform that your flight I5-578 (DEL-CCU) on 8-Jun-20 is cancelled due to Operational reasons. 3. Since then I started following up with YATRA for full refund amount of INR 7190 against the cancelled ticket. 4. On 18.07.2020, I received e-mail from YATRA stating that We would like to confirm that the refund due for an amount of Rs: 2190.0 against Yatra reference number 2105200107102 was processed on July 18, 2020 to your account. 5. Subsequently I again started following up with Yatra for refund of balance INR 5000 but not received the same till date. However in YATRA website following status is showing: Dear Kausik Das, Thank you for booking with We would like to confirm that the refund of INR 2190.00 due to you, for reference number 2105200107102 was processed on 18-Jul- 2020 from to your account. We would like to confirm that the refund of INR 4300.00 due to you, for reference number 2105200107102 was processed on 18-Jul- 2020 from to your account. Refunds to e-wallet are processed instantly at the time of cancellation. In case of refund to bank account/credit card, Yatra takes 30 mins to process your refund. Further, the private sector banks may take 2 - 3 working days and public sector banks may take up to 7 working days to refund in your account. 6. Even after repeated follow up I am yet to receive the balance INR 5000/- till date from YATRA.

Rajinder Singh

Posted on Sep 27, 2020

Dear Team I Have done flight tickets from the site on 4th March 2020 as per the attached file and flights were cancelled by the airline Booking Refrence no is 111644115 I have applied for the refund of payment on 31 mar 2020 and they have told for 3 months wait but till now i have not got any refund or any mail..... I have on urgent need of money Kindly help me to get Refund after 6 months Your thankful Rajinder singh +91-8054704792 +91-9876522758


Posted on Sep 26, 2020

I had booked the tickets for my colleague's family through Easemytrip (EMT) in Jan 2020 for travelling from Mumbai to Chennai in end March 2020. However due to COVID-19 all the flights were cancelled. On follow-up with the the airlines (VISTARA). They informed that the flights are cancelled and they will fully refund the money. However, I recived a mimimum refund (Rs. 1154) from EMT gaisnt Rs. 6165 . EMT informed that they have not received the full refund from VISTARA. I again follwed-up with VISTARA and they confirmed by mail that they have refunded to the travel agent. The mail sent by VISTARA was forwarded to EMT for claiming the refund. I have been following up for almost more than 5 months and I get a standard reply that they are working on it and till date I have not recived my full refund. My Booking ID - EMT69436960


Posted on Sep 25, 2020

Dear Sir, During the COVID-19 period , my Indigo flight ( Trivandrum to Mumbai ) got cancelled and I had to book another flight ( Air Asia - from Cochin to Mumbai ) back to Mumbai. We paid extra money to a taxi and travelled all the way up to Cochin to catch the Air Asia flight. Now , Indigo has refunded the amount to the travel agency - Easemytrip , but the latter is refusing to give the amount , citing frivolous reasons.


Posted on Sep 25, 2020

I booked a round trip flight ticket with MakeMyTrip Private Ltd. on 10th March 2020 of an amount of INR 67572 for a trip travel date on 24th July 2020 but on that very day they didn't send me the INVOICE for my concerned booking. Now as per the current scenario, the booking for both my flights that included in my booking with MakeMyTrip got cancelled from the airline end and they provided email confirmation after which I had to go through many hardships and struggles by writing to them over mail and social media. Finally, after 5 months of the struggle of my cancellation, they provided the FULL refund of my booking of an amount of INR 67572 on 4th September 2020 without any deduction. But now when I am asking them to provide me with the cancellation invoice they aren't responding over mails or twitter handles on my concerned raised in front of them. Basically, they didn't provide me with either of the invoices, 1st booking invoice and 2nd cancellation invoice.

Daleep awana

Posted on Sep 19, 2020

Dear sir , I had booked 3 international flights to and fro with for inr 132000 . Sir due to lockdown those flights were cancelled . I asked for refund but now 5 months have passed and still waiting for the amount . I contacted them 1000 times but they do not give adequate response neither on calls nor on emails . Kindly help me in recieving my amount back from this company . I also contacted the airline they informed me that they already returned 100% amount to the company . Please help me out I will be grateful to you . My reference no for akbartravels is AT191334572 Sincerely Daleep Awana

manoj kumar bansal

Posted on Sep 13, 2020


Shirish Muthyala

Posted on Sep 11, 2020

Sir i booked a air ticket from Pune airport to hyd airport for 15/09/2020 and selected the option of ZERO CANCELLATION BEFORE THE 24HRS OF FLIGHT DEPARTURE. NOW ,when i asked CC about the refund she told that i will get rupees zero refund, this quote of CC was when i opted for the option. she told that ZERO CANCELLATION IS A ERROR AND OUR TEAM IS WORKING ON IT. WEBSITE NAME: TRAVOLOOK.COM ANY HELP


Posted on Aug 31, 2020

FILING A COMPLAINT WITH CONSUMER COURT REGARDING MY AIRLINE TICKETS REFUND (TRIP ID: 200816576936 & 200816576964) CSFF Support CLEARTRIP.COM This is with reference to my air tickets booking: From New Delhi - Mumbai (27th August 2020) & BACK (MUMBAI TO NEW DELHI, 27th August 2020), for 3 passengers. I made two bookings on 16th August 2020 (Trip Id: 200816576936 & 200816576964) at your website:, under the name of Simran Tandon (Mobile- 8879566331, Email: When I first did the booking with trip id: 200816576936, I did not get any confirmation from your side regarding a confirmed booking. Later, I attempted again with trip id: 200816576964 and subsequently an amount of Rs. 25191=00 (BANK STATEMENT SCREENSHOT BELOW) was deducted from my bank (ALLAHABAD/ INDIAN BANK account). After the deduction of Rs 25191=00 amount, I did not receive any confirmed tickets on 16th August 2020 on my registered mobile number or email address. I have not received any refund of the deducted amount till today. It is surprising to note that has no customer care contact numbers. On 29th August 2020, when we shared an email to your customer care email address, the customer care executive responded on 31st August 2020. The person sent tickets today (31st August 2020, please find tickets as an attachment), 4 days after the journey date. I am now registering my case to the CONSUMER COURT. It's been more than 15 days that has not refunded my deducted amount (Rs. 25191=00). I have simultaneously shared my case at various SOCIAL MEDIA platforms to create awareness about this FRAUD ORGANISATION. This organization ( has started playing with the trust of customers by way of a variety of FRAUDS. DELAYED REFUNDS and poor customer service (no customer care contact numbers on the website) are widely mentioned on social media reviews about Requesting for your kind help in the above case. Dr. Sanjeev Tandon Ph.D. (Marketing & Retail Mgt) Associate Professor (Marketing Mgt & Retail Mgt) Residence: Paramount Golfforeste Villa: E 369, Plot: BGH-A Site: C (Extn.), Phase: 1 (Near Sector Zeta-1) Surajpur, GREATER NOIDA PIN: 201310 Dist: Gautam Budh Nagar (UP) Mob No's: +918368859219 & +919990963740 Residence Tel No: 0120- 7132661

Rohit varma

Posted on Aug 31, 2020

Airline refunding customer care number +91 8389980562.. Refund realeted any question just review. All problem solving here ask me any question just review.


Posted on Aug 28, 2020

I am book a hotel through goibibo PNR No:0066744343 on dt: 22 th Aug'2020.There is 100% Cancelation under 5th sept'2020.I am do the modification on this booking on dt: 27 th August, 2020.The new PNR No: 0066788072.This booking i am refund my one day charge.Plz. refund my amount as per your policy.

Mahendra Kumar Sethi

Posted on Aug 18, 2020


Harshvardhan Thakur

Posted on Aug 11, 2020

I would like to bring to your notice that my flight ticket with the below Booking ID has been canceled by Indigo on 12th April 2020 but, still I have not received my refund yet from There is no response to my mail or no one picking my call to call center number. No response on twitter as well. Booking ID: FMNLA39878Y31.

Arindam Ghosh

Posted on Aug 09, 2020

I have book 5 numbers Flight Ticket on 23rd January 2020 to travel from Delhi to Kolkata dated on 29th March 2020 but due to COVID19 pandemic and the lockdown imposed by the Central Government all flight is cancelled . I have request to Spicejet and GoIBOBO to refund my ticket money back but they are suggesting to travel in their airline by 21st February 2021 but it is not possible for us to travel in this present situation  two passengers, Mrs. Jayanti Basu is over 65 years of age and Ms. Urmila Dey has chronic respiratory problems. So, I do not think that it will be right for them to travel anytime within this year. So, as the circumstances are now, the travel is not right and not possible in the near future.   in this present situation we require money URGENTLY kindly help us to get back the money. It's a request Ticket purchased amount (₹ 17,066.00  + ₹ 1740.00 )


Posted on Aug 05, 2020

Akash Travel Bus operating from Jaunpur to delhi, but they have accept dual booking life two or more passenger at 1 seat and no proper seat given in this bus. No support given at any time, all the staff given false information.


Posted on Jul 29, 2020

On 13-02-20 booked 3 rooms at Tosali sands, Puri, Ethnic Village Resort, Konark Marine Drive, Puri - 752002, Dial:06752-250571/572/573/574..., vide reservation voucher no. - HSP202030976 for a period 15-3-20 to 19-3-20 and paid an advance of Rs.24000 to which they gave a MR no. - 145499/13-Feb-2020. Now due to COVID we had to cancel the trip. After this I am requesting the hotel to refund my advance amount to which they are saying that they won't and the same would be kept with us and would be adjusted with our future booking and in case the rates are high then I will have to pay the difference amount. Also our advance would be kept until Max by October 2020. Please help me and so me way as to how can i get the refund of 50% advance.

Ananta Gaur

Posted on Jul 20, 2020

I booked a flight on Ease My Trip today for a morning flight at 9:55 AM (flight number 995). However, when I received the ticket, the timings were changed in it because they mentioned flight number 955 instead of the time of the booked flight 9:55 I have been following up the entire day on twitter, calling the customer support of both Ease My Trip and the airlines and it only goes on the auto recorded message with nobody picking up. It is ridiculous how they can mess up someone's time and money and take absolutely no responsibility for it.

santhilal S

Posted on Jul 16, 2020

My travel agent not refunding my cancellation charge even after Spice Jet refunded the amount. PNR No: K5GD6L. taken on 6-07-2020 through cancelled the ticket on 12-07-2020. as per Spice Jet customer care they refunded the amount on 12-07-2020. but Happyfares not refunding it. what I can do ?


Posted on Jul 09, 2020

PNR No: LMEMKA & GIUTWZ Airlines : Indigo Booking App : Yatra Yatra Booking ID No: 030306425651 Dear Sir/Madam, I wish to inform you that against the aforesaid booking, Indigo Airlines has refunded the 100% booking amount to yatra booking app as flight was cancelled from airlines. However Yatra booking app is not refunding booking amount to me, whereas airlines has assured that the booking amount will be refunded within week time to the customer. I am sending mail to yatra but not getting any response from them. I also send complaint to Indigo, but so far i have not received any reply from airlines. I am seeking your intervention for getting booking amount refund from yatra. Regards, Sanjay Mishra Phone:079 - 48003327, Mobile: 9714756400 Email:,

Noreen Alexeena Datta

Posted on Jun 30, 2020

Due to Covid !9 the flight was cancelled and the full refund has not happened . Clear Trip has refunded just 1905 as we are supposed to get 13,185.

Johnson George K

Posted on Jun 15, 2020

Makemytrip- international ticket cancellation - Non refund of cancellation amount -towards cancellation of Air ticket (Booking ID-IN1B1569731795172 As per the document on the makemytrip app, the total amount of Rs 114360 is processed as refund But I have received only an amount of Rs.64360 as detailed below. 1. Remittance to Central Bank of India account no. --------9809 - Rs. 50000 2. Remittance to State Bank of India account no . -----4597- Rs 14360 The balance of Rs 50000 is still pending and requested them to deposit the amount ( & tax gained from the amount) in my State Bank of India account no . -------24597 without any further delay. I had made enough chatting & direct phone calls & I never got the problem solved.


Posted on Jun 09, 2020

We have a booked a J&K, Leh package for dtdt16.5.2020 through Kashmirport travels . Our single point contact with travels is Mr. Bhat Javeed - 919797153022. We have made a advance of Rs 30000 by online by dtd 17th Feb 2020 & traveler acknowledged the receipt by return mail dtd 18th Feb 2020. But due to Covid the flight & trip cancelled. Same cancellation request we sent over mail dtd 18.April 2020. along with the refund of advance paid, initially he said okay, now he is not responding to us in any mode of communication/call. Pls suggest how to avail the refund.

Shagun Maheshwari

Posted on May 23, 2020

Dear concern, I booked my air ticket from Clear trip agency details below. I went to airport on time and clear the checkin process but on immigiration they ask me for stamp by ministry as my passport is ECR ,as i was not aware about the stamp i request them that i have an employement visa and i was not aware but they denied for boarding ,hence i missed my flight ,then i went to air india counter and ask for my refund they told that all taxes will be refunded by the agent (CLEARTRIP), i logged my plea for refund to cleartrip they replied that refund will be processed in 7 days ,but nothing happend ,i kept on following them but no result. I also logged twice my complaint to Air Sewa online complaint cell (No PI545721& QP5858253) but still no reply neither my refund. Sir as already i am not in situation to afford due to covid-19 ,please help me in my refund . Date of journey-17/03/2020 PNR NO-ARWRYD Airline-AIR INDIA Cleartrip id-200316941590 Ticket- Delhi to Dubai Regards Shagun Maheshwari 9716541455

Appathurai Selvaraj

Posted on May 16, 2020

Sir, I booked a confirmed flight ticket for Ahmedabad-Port Blair-Ahmedabad (for 4 Passengers) with the booking ID EMT67555137 on 12 December 2019 to travel on 20 April 2020 from Ahmedabad to Port Blair (G8- 802, Airline PNR: G9QCRT) and on 27 April 2020 from Port Blair to Ahmedabad (G8- 803, Airline PNR: A4SV3P). Since both the way flights are cancelled, on 20th April I requested to refund the full amount. As we cannot make the trip together as expected by Go Air. Since did not respond positively to my request I registered my grievance in AirSewa (Grievance No. DK094958) on 20th April 2020 with the request to direct Go Air and Since I did not get any reply from or Go Air, on 30th April 2020 again approached But they outrightly refuse to make the full refund. So once again on 30th April and on 14th May I registered my grievance in AirSewa (Grievance Numbers: UV419600 & WQ799316: FX321731 & UZ149761). Until date the Airline and refuse to make the full refund. Kindly do the needful so that I get the full refund.


Posted on May 04, 2020

I am submitting my grievance amidst the evolving Covid-19 situation that has a cascading impact in many walks of life. I will be thankful for your team's intervention in this matter, as my complaint represents many other citizens who are facing identical and similar challenges in India. Our family had booked for a vacation to Europe through renowned tour operator Kesari tours Pvt ltd, that is headquartered in Mumbai and has branches all over India. We had pooled in our lifetime savings to visit some cities in Europe along with our aged parents and child. Due to the Covid-19 situation across the globe, the tour operator cancelled the trip that was scheduled to depart from Bangalore on Apr.21st. We had paid in full for this trip by end of January 2020, for about 7 members, totalling to INR 13.6 Lakhs. Now when we are reaching out to the tour operator, there's neither a response nor any pro active communication about refunding the cost. Please note we have also found out that so far no arrangements were made for tours starting after April.1st. Our parents are living on interest income and we are also looking to secure our financial commitments given the challenges coming ahead due to economic situation. I see a lot of complaints of similar nature against the same tour operator on forums like facebook and Indian consumer complaints forum that have gone unanswered so far. Please intervene and help resolve.


Posted on Dec 23, 2019

I am sorry to inform you, I am Arup Kumar Mondal Residing at Gopal Bhattacherjee Lane, P.O- Ichapur Nawabganj, Dist- North 24 Parganas, Pin -743144, State- West Bengal,,Iam many Times HNT TOUR AND TRAVELS, Owner Mr. DWIP BHATTACHARYA and MRS. BARNALI BISWAS BHATTACHARYA Address of M.S. ROAD, CHINSURAH,DIST- HOOGHLY, PIN-712101 (Near PIPULPALPATI NEAR HIT) MOB NO-8585036658/9163065211. Last moth 30 th November-2019,many times i emailed him against my complain Refund my tour Package issue amount and after mailing it to me so many times 2 nd nov-2019. he emailed me confirimed and told me that SIKIM, GANGTOK, DARJELING, RABANGLA, PELLING (4 PERSON)19.10.2019 TO 26.10.2019 New Jalpaiguri railway station to NJP STATION drop total package with fooding, hotels and car cost included full package full paid to MR. DWIP BHATTACHARYA and MRS. BARNALI BISWAS BHATTACHARYA RS- 33700/- (Thirty three Thousend Seven hundred )full paid before tour start. but I could not Provie the tour Package Service. so, Despite telling him again and again, I am not refunding my Money,so, here is my humble request to you,Pleace take Legal ACTION AGAINST save me from this danger,this person is committing financial fraud and emotional Harassment from me,Please help me to return the money for my Tour Package. Thanking you, Ragards. DATE-23.12.2019 ARUP KUMAR MONDAL. MOB NO- 8336878687


Posted on Dec 23, 2019

I am sorry to inform you, I am Arup Kumar Mondal Residing at Gopal Bhattacherjee Lane, P.O- Ichapur Nawabganj, Dist- North 24 Parganas, Pin -743144, State- West Bengal,,Iam many Times HNT TOUR AND TRAVELS, Owner Mr. DWIP BHATTACHARYA and MRS. BARNALI BISWAS BHATTACHARYA Address of M.S. ROAD, CHINSURAH,DIST- HOOGHLY, PIN-712101 (Near PIPULPALPATI NEAR HIT) MOB NO-8585036658/9163065211. Last moth 30 th November-2019,many times i emailed him against my complain Refund my tour Package issue amount and after mailing it to me so many times 2 nd nov-2019. he emailed me confirimed and told me that SIKIM, GANGTOK, DARJELING, RABANGLA, PELLING (4 PERSON)19.10.2019 TO 26.10.2019 New Jalpaiguri railway station to NJP STATION drop total package with fooding, hotels and car cost included full package full paid to MR. DWIP BHATTACHARYA and MRS. BARNALI BISWAS BHATTACHARYA RS- 33700/- (Thirty three Thousend Seven hundred )full paid before tour start. but I could not Provie the tour Package Service. so, Despite telling him again and again, I am not refunding my Money,so, here is my humble request to you,Pleace take Legal ACTION AGAINST save me from this danger,this person is committing financial fraud and emotional Harassment from me,Please help me to return the money for my Tour Package. Thanking you, Ragards. DATE-23.12.2019 ARUP KUMAR MONDAL. MOB NO- 8336878687


Posted on Nov 25, 2019

Booked the sleeper berth paid full amount but this irresponsible idiot KPN without inform me cancel the Bus simply saying at bus was cancelled you have to travel by ordinary sleeper coach. My boarding point they changed from Indira Nagar to Madiwala. Finally at Madiwala 11.30 pm bus came and dropped at Hosur to change another Bus. No proper response from thier staff. mTicket No:3331920550057, PNR:K343382514, Bengaluru-Chennai, INDIRA NAGAR(KPN), 09:30 pm, 24-11-2019, seat:U1, KPN Travels, Name:nagarajan

Harsh Shah

Posted on May 09, 2017

Motwani Tours & Travels: Paid Rs:8500 for luxury car rental for wedding. The driver was disrespectful, the car was in bad condition. Scratched wheels, door lock not working, seat power buttons not working Spoiled a very precious family occasion. And the owner was very casual in response saying it happens


Posted on Aug 25, 2015

This complaint is against Cancellation Request No. 581395, 574596, 587220 I have called up the Goibibo customer care on 1800-208-1060 at least 20 times, and they have always told me that the refund will be done at earliest. the case is as follows: I booked hotel on and the cancellation policy was 100% refundable, if cancelled before the stipulated time. The total bill was Rs. 12199/- out of which i paid Rs. 9150 from my credit card, and Rs. 3049 from my GoCash Account when i cancelled the booking no. HTLBYTMLKT, i got refund of Rs. 6101/- in my credit card and Rs. 3049/- in my GoCash Account. Where has the Rs. 3049/- (actual paid from credit card gone) none of the goibibo people are ready to talk to me and they are also not refunding the amount to me.. this is 100% useless team who are not ready to refund my money.

Taruna Kalra

Posted on Aug 19, 2015

I booked a trip on Make My Trip on February 23 booking ID IN1502B8S046735 I had to cancel the trip because my grandmother expired. I wrote it to Make My Trip asking for a refund of My amount of rs 17300. They asked for proofs. I submitted all the proofs but they did not provided any response. Strict action should be taken against them for rude behaviour to consumers and I need my money refund.


Posted on Aug 17, 2015

Dear Sir, Name-Jahangir Sekh,Mera Ek Shop Hai FARHAN COMMUNICATION Uspe Kam Karne Ke Liye May The Smart Shop Link- Ka Ek Licence Liyatha Travel Agency Ka Pichle 6 Month Pehele Uska Terminal Id Hai-INCCU03000194Z.Per Is Company Ka Jo Sales Manager Hai Name-Somnath Biswas,Vill+Po+Ps-Raghunathganj,Dist-Murshidabad,State-West Bengal,Pin-742225.Mobile No-+919932878781 O Mujhe Aj Kal Karke 6 Month Tak Rail Ka Jo Tkit Nikalne ka Digital Signature Or Dice Or Certifacate Hota Hai Company Ka O Mujhe Nehi De Raha Hai Uska Bill Vi Pyment Kar Diya Hai Rs-125000. Date-27/03/2015 Tarikh Pe Par Abhi Tak Jabbhi Usko Call Karte Hai O Bat Nehi Kar Raha Hai May Bohat Musibat Me Hu Sir Please Helf Me Sir. Thanks & Regards Jahangir Sekh +919732159697

udesh m

Posted on Aug 17, 2015

i have booked ticket from Rameswaram to chennai in KPN travels for amount of 1050 rs volvo a/c multi ax bus .bus departure time 6 PM from seat number is 26 window. During the journey my seat was completely wet due to rain , i could not sit there. i've complained this about the bus driver.he told that nopthing he can do.cleaner boy is there (13 year old) he also don't know what to do.when calling the kpn customer support they told they will be calling me in 15 mins. they didn't called me till now.I have called the redbus customer care.they responded me that they are taking a complaint and i need to again mail them once i got finally i stood inside the bus for 5 hours without highly frustrated with K.P.N travels service. they are charging money more than normal buses but they are not providing services for the customers.there are two more people suffered from the same issue.kindly look into this issue and respond me as early as possible.


Posted on Aug 16, 2015



Posted on Aug 16, 2015

Sir, I had booked Hotel for Mandarmani trip through "Fair Travels. Regus Business Center, Level 8, RDB Boulevard Plot K1, Sector - V, Block - EP & GP Salt Lake City, Kolkata - 700091. Now "60, Bentinck Street, Esplande, Bow Barracks, Kolkata, West Bengal 700069 033 2225 2754 West Bengal, India". It was during Mid December 2014.I have given the Proprietor Mr. Suvendu Adhikari Rs.10000.00 as advance before the journey.His contact No. is 9883778398 /7890070737. I have the receipt of Rs.10000 and more than hundreds of sms towards his bluffing. Asking your help for the same.

Mangesh Punekar

Posted on Aug 14, 2015

I have been duped by MAK Tours and Travels Kolkata while booking a tour package through them for Thailand. they booked all the tickets without booking ticket of my wife as her passport was valid less than 6 months. We initially asked the travel agent about passport validity and he said that our passport is valid. When we cancelled our tour due to inconfidence in the travel operator, they deducted 88500/- . for no mistake of ours, we are losing a huge sum of money. Please help. address of Mak Tours and Holidays is....Ground Floor, Building No. 43, Near West Wind Building, Ramgarh, Kolkata 84. (Phone N0-9674527513 Mr. Kumar Pushpendra or Ms. Madhurima - 9748764217 Please help me as this is an injustice done to my by the travel agent. They neither issued me tickets, nor shared with me the cancellation receipt and just siphoned my money.

Dipankar Singh

Posted on Jul 30, 2015

I had booked a cab to go to office at 8.15 a.m. on their portal. The driver dint arrive on time and I called him to ask his location. He misbehaved with me and told me that I should have told him to come. He arrived half an hour late and dint move as the duty was credit duty (to be paid by my company) At 9, I decided to take my own car to work. I have complained on their portal but I dont feel that appropriate action is taken against such drivers and company.

Santanu Mondal

Posted on Jul 29, 2015

Mr. Pratip Ghosh told me he would organize a tour to Andaman and for that on 11/12/2014 i have paid him Rs 80000 as on advance through NEFT. he has also given me a receipt of that amount(copy attachment). subsequently on the first week of January,2015 the tour was cancelled and proposed me to return by installments. with repeated telephonic contacts and personal meetings he has so far paid me Rs 45000 through bank acconut. one of this cheque of amount Rs.20000 has bounced (copy attached). so now i approched the consumer affairs department so that i can quickly get back the remaining amount of Rs 35000 along with due compensations.

Bhimaji Panmand

Posted on Jul 21, 2015

दिशा टूर्स पुणे यांकडून आम्ही २८एप्रिल ते ५मे असे कुलूमनालीचे प्याकेज बुकिंग केलेहोते. आम्ही ४कपल व ४लहान मुलेअसे सर्वांचे पैसे १महिना आगोदर भरले. आमचाप्रवास पुणे तेदिल्ली दुरान्तो एक्सप्रेस नंतर मिनिबस वरिटर्न दिल्ली ते मुंबई निज्जामुद्दिन एक्सप्रेस असा होता ८दिवस अगोदर आम्ही दिशाटूर्सवाल्यांना फोने करून तिकीटबाबत विचारले. तर ते म्हणाले आमची सेटिंग असते.आम्ही आदीच बुक करून ठेवत आसतो. निघण्यापूर्वी आदल्यादिवशी रात्री परत फोन केला तर ते म्हणाले टेन्शन घेवू नका तुमच्या ब्यागा घेवून गाडी निघण्याच्या आधी एक तास पोहोचा. आम्ही सकाळी सगळे लवकर उरकून घेलो. दिशा टूर्सचे सहकारी तेथे आले. गाडी आली. पण आमचे तिकीट कन्फर्म नव्हते . आम्ही ओरडलो. ते tc कडे गेले पण tc ने दिशा वाल्यांना हाकलून लावले. गाडी निघून गेली.मगआम्ही आमचे पैसे लगेचद्या म्हणालो. ते म्हणाले उद्याची मुंबई ते दिल्ली विमान तिकिटे काडून देतो तुम्ही जा मुंबईला. आम्ही स्वखर्चाने गेलो व हॉटेलला राहिलो दुसर्या दिवशी विमानाने गेलो . आता ते आम्हाला तात्काळ काढलेले विमानाचे पूर्ण पैसे मागतात . please help we

Tony P V

Posted on Jul 20, 2015

Continuously 3 days the traveller came late. The third day it came late for 2 hour 30 minutes. The travel agency is shilpa tours and travels banglore. We lost our valuable time as well as our money as the traveler came late we were not able to return back after 7pm so they charged extra.

Sameer Khairnar

Posted on Jul 14, 2015

I booked a traveller from gurgaon to kasol and the travel agency took money in advance from us. When we reached kasol the driver told us that the vehicle engine was facing issues and they have to get the engine checked. The driver said that it would take another day or 2 for return journey to gurgaon. As we couldnt wait that long so we tried to contact the travel agency to get the refund of the extra money paid to them. The owner of travel agency switched off his cell phone and we were left on street for whole day. We had nowhere to go and no money in our pockets. The travel agency owner is not responding to calls and we are mugged by both the driver and the travel agency. Please help me.

Arjit Singh

Posted on Jul 14, 2015

Today (14.07.15) I was doing a booking at Make My Trip.Com for 4 passengers from Del - Mum sector and was done vide Booking Id : Nf2203755350976. Before making a booking the total amount showing was Rs.8776.00, even while I was giving at gateway of ICICI gateway the amount was same. But when i get a SMS from ICIC bank it 9576.00 , it was Rs. additional 800 what was shown to me while booking. It is like cheating the passengers. Looking forward the refund for the same. regards, Arjit

Saravana Guru

Posted on Jul 13, 2015

sub : wrong sale in Redbus and irresponsible behaviour Hello All, Am saravana Guru from Chennai. Have booked the 2 travel tickets in Chozha travels through Redbus for below itinerary. No of Tickets : 2, From : Chennai. To : Eral. Travel Date : 14th July. Ticket booked date: 11th July. Amount Paid : 1500INR. Travels : Chozha Travels (Sleeper Class, 09:15 PM). Have planned this travel for very critical personal need and my booking has confirmed on 11th July. All of sudden, have received a message on mobile at around 4:26 AM on 13th July and informing the cancelled service. Have reached respective contacts through mobile and asked for alternative travels but they responded very harsh way and treated us like very bad manner. Apart from the money spent, There is no consideration of alternate booking after so many calls from my side and m frustrated with their response. I need respective management should acknowledge this in proper way as have been insulted with their response.


Posted on Jun 30, 2015


Pankaj chopra

Posted on Jun 30, 2015

Dear sir I would like to bring to your kind attention that I have booked two rooms in Gandhi paradise hotel Mecleodganj Himachal Pradesh from 14-17june 2015.This room was booked through Travelguru and amount of Inr 20352/- paid to travelguru for room booking. I had very bitter experience with hotel my whole trip got spoiled because rooms are not properly cleaned and spiders and lizards were roaming around in rooms and bathroom construction were going on safety was nill.I have forwarded the mail to travelguru service department but they are not giving satisfactory answers and compensation .this was three star category hotel but unfortunately I would rate this 1 star .For small small things like changing towel and blankets and filling up water jugs .three star category hotel not operate like this.They are giving wrong pictures to people and making moneyI would request you to kindly look into the matter and look out for solution as service recovery .

anand maurya

Posted on Jun 28, 2015

I m anand maurya son of bijoy kumar maurya residence at 12 b moti lala basak lane Kolkata 700054 Police station Phoolbagan age 28 I would like inform you that I along with my wife Mrs vibha maurya and mother Mrs Murat devi maurya Boarded down train no.12332/ himgiri express from Varanasi to Howrah on 22.06.2015 pnr no.2406378672 coach no.s6 seat no .18,19,20 during journey when the train arrived at Patna railway station one unknown person stole away my American express trolley colour grey red cover while the train started from Patna railway station .the trolley contain the following articles 1. Cash 15000. 2. Jewellery 1.5 lakh 3. M.A 1st year certificate and mark sheet 4. Cloths and cosmetics items 5. Others.


Posted on Jun 27, 2015

श्री मान जी आपका मेल 22-6-13 को मिला इसमें आपने मेरे द्वारा TOUR OPERATING, KUONI TRAVEL INDIA (PVT) LTD को Europe यात्रा कराने के लिए दी गई 134022.00रूपए वापिस किए जाने बारे कोई जबाब नहीं दिया क्योंकि मुझे और मेरी पत्नी को यात्रा पर न ले जाने के पीछे आपकी कम्पनी के ब्रांच मनेजर हरदीप जी का अहम रोल रहा है इसके अलावा यात्रा मैने आपकी कम्पनी से बुक किया था इसलिए वीसा के लिए जरुरी जानकारी और कागज अम्बेसी को दिखाना और देना आपकी जिमेवारी है जब आप हमारे सभी कागजात हमसे देख और जाँच कर ले गए फिर भी आपकी कम्पनी ने यात्रा संबधित देश की एम्बेसी को हमारी यात्रा बारे सही जानकारी क्यों नहीं दी ,दूसरी तरफ अंतरा डडवाल जी ने भी टेलीफ़ोन पर मेरी इस परेशानी और विषय को लेकर हुए बातचीत को नज़र अंदाज करते हुए कहा की हमें हिंदी नहीं आती जबकि अंतरा डडवाल जी ने मेरे साथ हिंदी में बातचीत की और कहा की इस मामले में आप ब्रांच से ही बात करे क्या इतनी ऊँचे लेबल की कम्पनी के अधिकारियों का ग्राहक के साथ ऐसा वयवहार सही है ,क्या आपके ऑफिस में कोई हिंदी नहीं जानता , और आपके किसी भी अधिकारी ने इस विषय को ले


Posted on Jun 25, 2015

i booked a hotel in chandigarh via make my trip.But something went wrong (which company claims to be technical error) the hotel refused us room when we reached hotel we arranged accomodation by our own means,later make my trip gave us refund but i want compensation of 2lakh(1 lakh each)for mental harrasment by make my trip.


Posted on Jun 22, 2015

Hi, I am Mr. Ahish Ghosh. I have my own travel agency Safaricom Travel Management co which is created by Travel boutique online. Bt i don't have trade license. This id approved by Mr. Aditya Das sales manager of TBO(west bengal). This is my only business.Due to uncooperative its hamper my business.From there side i didn't get any support. From Kolkata office they deactivate my TBO account. For that reason my business face some problem. They didn't give me any notice period. Mr. Aditya Das Deactivate my running account with out any reason. This is Unprofessional work.For that reason i face some financial problem. I will be obliged if you take care this matter seriously. I will grateful to you. Travel Boutique Online Branch Office :KOLKATA. 82C BELTALA ROAD , KOLKATA - 700026. Tel No. 33 40636130 Mob: 91-7044059411 Aditya Das Mob: 9748309933 Thanks & Regards, Ashis Ghosh MD SafariCom Travel Management Co.


Posted on Jun 19, 2015

I had booked a package with negotiation i had paid advance..after which they informed that the decided hotels are not available..even i suggested them next 2 option which they said were also not available..They r not refunding advance after cancellation bcos of them..


Posted on Jun 18, 2015

Amit Ranjan

Posted on Jun 18, 2015

My name is Amit Ranjan and I had opted for membership from Jukaso Journeys ( on October 12, 2013 because Jukaso is a prominent name in hospitality sector but sadly this company has failed very badly due to very poor quality service, very poor management, non-responsiveness from customer care/senior management and very poorly maintained tie-up properties. Promises/commitments made by Jukaso at the time of taking membership have not been fulfilled yet. Many reminders have been sent but didn't get any response from there. Request you to please look into it and help me out as I have been cheated by this company and they are doing it openly without any fear. These nest of crooks are still making members by false promises and it needs to be stopped. Their details are: Rajiv Khanna (Chairman) Yajush Khanna, (CEO) Jukaso Resorts Pvt Ltd, I.T. Composite Towers, Plot No. 1, I.D.C. Mehrauli Road, Gurgaon-122001, India. Phone Number: 0124-4082000

Abhisek Sinha

Posted on Jun 14, 2015

I have booked a trip with to South India Ooty,Kodaikanal, Munnur & Kumarakom with package cost of Rs.46,000/- with flight from Kochi to Bangalore and then Bngalore to Kolkata. We were two who were ready for travel on Aug 27th 2015 onwards as per plan but due to family problem unable to avail the package.after doing mail i have tried Several time to call the Yatra but they did not received the call if received just forwarding to one bench to other. I have booked this trip with advance payment of Rs.8000/-. Today morning I got a call from Ytra,to call me again to their no 1860 200 1800 for cancellation and the Representative cancel my flights and tell me they will deduct 1500/- per head as cancellation fee for Air ticket cancellation and after other deduction they will refund Rs.3000/- i.e. deduction will be Rs.5000/- and refund will be Rs.3000/-. But few mints later he told me NO REFUND will be given to me as it is booing fee.They were telling me to look at their Cancellat

Manish P Sakhare

Posted on Jun 12, 2015

I have booked a sikkim and darjeeling tour from Destiny tours and travels, gangtok. Mr. Bikash gurung is the person, as on the last day of tour our hotel was not booked also the vehical for transporting to airport is also not booked. As I already made the full payement towards the tour cost still agent didnot book for last day and tried to reach on his mobile but coming switched off. So I made my own arrangement for last night and also for transportation to airport. When I talked with him next day he promised to give me money back for the all inconvenience caused on last day. Total amount to be refunded is 14500/-. But now he is not picking up the phone. I dont know what to do aur how to register complaint. This tour have very good website and seems very trustworthy at the start but at end it was not good at all. I live in nagpur and cant go to gangtok to register a police complaint. Please advice. Contact no of agent: Bikash gurung, 8906237451.

s.n sing

Posted on Jun 11, 2015

taxi travelers in aurangabad take 300 km charge for one day. which is illlegal as per the provissions of notify this to all travel agents. since i paid for 300 km but i travelled 240 km only. why i should pay extra

V V Sankaran

Posted on Jun 09, 2015

Had paid Rs.28914/- on 01-12-2014 to M/s Indiaislandtourism for 3 tickets in Deluxe class for ship journey from Kolkatta to PortBlair on 22.12.2014. The travel agent provided 3 first class tickets instead of Deluxe class and the fare difference is Rs.6954/-. Had taken up with the travel agent repeatedly to refund the difference of amount from 01 Jan 2015 onwards. The matter was reported to consumer forum on 11.04.2015 and a notice was issued by the forum to the travel agent by email on the same day to redress the grievance within 7 days. However, even after almost two months are over after issue of the notice, the travel agent has not refunded the amount till date. Request to take up the issue with the tour operator and force him to refund the difference amount and also sufficient damage. Contact: Mr P Mariappan, Mob 09500094193, email Thanks. V V Sankaran, 9868248886,

Pankaj Sharma

Posted on Jun 09, 2015

This is with regards to the ticket booking through Make My Trip, on 8th June while booking a ticket from Indore to Delhi for my friend, even after successful payment the ticket was cancelled, initial amount was around 4500, but once transaction complete, got a message for "booking not confirmed" and request for refund was initiated, this is complete cheating on behalf of the company as they are fooling users with low prices adding 600 Rs as convenience charged and still not confirm the booking. This is harrasment to the traveller and it has been a normal practice for them to create lucrative offers avoiding all Rules and Regulations. Booking Unsuccessful for ID - NF2203053740438

arman bankley

Posted on Jun 08, 2015


Posted on Jun 05, 2015


Girish agarwal

Posted on Jun 04, 2015

Paras Holidays - increasing airfare in group departure prior to 6 days of travelling date 9june 15 Jun 3, 2015 Dear sir As per verbal discussion held with Khusboo mam (marketin staff).of paras holidays pvtt Ltd delh that there will be no increment in tour cost except the rate of euro taken 67 at the time of booking ..she told before applying for visa she will issue the tickets as soon as u give advance. Accordingly I gave advance of Rs 80000 vide receipt nos 10 the name girish agarwal Next payment was made as demanded by company on dt 06.05.15 vide Receipt nos 255, 256, 257, 258 of Rs25000 each in name of girish agarwal, sonia agarwal, ria agarwal, vansh agarwal. Further it was clearly discussed there will be no change in the airfare. But it was mutal understanding was there regarding the rate of euro. Current rate will be considered at the time of final payment after the visa. In group departure airfare is always kept constant . Further I will request n


Posted on Jun 02, 2015

Last year I booked hotel through on line And made payment as per their required ment. But not provided hotel accommodation during my holiday at kulalampur. Later i registered complaint but no improvement on my complaint till date so, decided to take issue to consumers foram. To get compensation for not giving services to customer and made mental torcher and mental agony during my vacation.


Posted on Jun 01, 2015 collected money and not provided services to us.


Posted on Jun 01, 2015

We travelled with Cox & Kings pvt.Limited for Europe Tour from 8th May To 23rd May,2015. Cox & Kings did not fulfilled their commitment and lacked sensitivity.hAVE SEND EMAIL.BUT YET TO GET REPLY.


Posted on May 29, 2015

Hoysala travels had contacted us in March for Andaman package and told us that including Flight fare, hotel stay, sight seeing it is 56500. So we paid advance of 44200. Later they said that flight charges itself more than 60000, and hotel booking extra. So we decided not to proceed anymore because of the deviation in their plan. We asked them to return our money back. They promised to return our money back and so far they gave only Rs28000. Remaining 16200 they didn't return to us yet. Its been almost 3 months we have waited, but now they are not responding if we call them. They have accepted mistake was from their side because of the wrong communication and wrong plan by his employee. Now they are cheating us. They said that they are registered KSTDC agent REGD. BY GOVERNMENT OF KARNATAKA Firm No/1401/02-03. Kindly help us to get our money back and guide us how to proceed further. His employee called me and scolded me using bad words also threatened me.


Posted on May 27, 2015

I have submitted an application of passport through Mr. Debashish Chaklraboty @ 08981639191 (Contact Number) , An Passport Agent from Tours & Travels located at Barrackpore ,Kolkata. Please Note that I have taken contact details throgh Prestegious www.sulekha .com ( Local Search Engine of Kolkata), Mr Debasis chakraboty has taken Rs 4500 from me for providing the Passport to be made in 10 days. I have deposit the amount to the his bank Axis Bank,Shyamnagar having Account No.914010016780647 dt.17.04.2015 Rs.3000.00 and by Cash Rs.1500.00 I have a proof of the Bank deposit receipt for the same. But he was not able to make the Passport Appointment .He is now not refunding back my amount and delaying everyday. He lies and in no mood to refund back my amount. I wish to file the case of Cheating against Mr. Debashish Chaklraboty @ 08981639191.


Posted on May 22, 2015

. My mother and Aunt Mrs. RINA SARKAR and SMT. KRISHNA SARKAR had conducted a tour to South India for 17 days(29.12.14 to 14.01.15) started on 29/12/2014 through MUKHERJEE TRAVELS on good faith. They paid the full amount of Rs27722/.Mukherjee travels had given the journey ticket and return ticket to them.2 persons named GOPAL DAS(9674209748)and SAMBHU had accompanied with the tourist.But nightmare started from begining. All the tourist had to pay for the fooding by themselves. Guide was telling their Malik had didn't given enough money so they cannot pay etc etc. My mother telephone Mr. Barun Mukherjee and informed him about this but the fellow somehow manages the situation telling that he is sending the money and requested to pay by themselves for the food. My mother had given Rs3000/- initially to GOPAL AND SAMBHU and they paid for fooding. But Barun Mukherjee didn't send money again GOPAL and SAMBHU asking for money for food. So every tourist had decided if this will be the


Posted on May 19, 2015

Grieveance against Jukaso journeys: Unprofessional, Complete lack of accountability and unrepentant attitude. Even after more than 6 months I remain steadfastly patient though utterly baffled at a display of complete professional apathy, a cold cut ruthless pursuit for making money at any cost and an intriguing lack of basic human values. May I request you to kindly refund my hard earned money ( Rs 50,000/-) without adding insult to injury. Being a proud Army officer this kind of violation of basic integrity levels is a cruel experience I could have done without. This mail is not a tool to harm ur reputation which I am sure you value as I valued my trust and faith while enrolling with you. I hope to hear from Jukaso which would be professionally gracious and would go a long way in preserving ur name and esteem which takes a long time to cultivate.

Shyam Kumar

Posted on May 14, 2015

I had made a booking for a airport pickup from OLA Cabs booking reference no CRN 81137111 to pick me and wife from airport on 13th May 11.20 pm. when I came out of the airport by 11.00 pm I had not received any sms on my pickup vehicle. I waited till 11.40 pm but there was no information given to me. When I called up your office in Cochin they said your pickup has not be scheduled due to lack of cab in that area.on repeated enquiry your office sent me a msg giving me number of driver when i called him he had no idea of the trip.

phani bhushan raju

Posted on May 11, 2015

I am in USA,I had to book my tickets for my wife & Kids they offered me booking with free cancellation, I went ahead and booked my ticket with them. they asked me to transfer money INR8250 and rest through credit card. I tried their website to transfer my money but that didnt work. The lady named Priya Thakur gave me an ICICI account number to transfer my money to the account to get the booking started. Once I transferred they said Tkts will be issues in 2 days. But after 2 days they started giving silly reasons and changed the price. When I asked for refund they said refund is in process and they never gave my money back. Now they disconnect my call. I have all the ICICI transaction records. Please help. I am tired of following up and dont know what to do as I am in USA.

Mohit Singh

Posted on May 06, 2015


Posted on May 04, 2015

Chetan Sapra

Posted on May 04, 2015

We have been defrauded by "Journeys by Jukaso" Misrepresentation of facts : Total amount charged to us: 2000+35000, which was the final amount and was supposed to be converted into 24 EMIs which was not done, all paid trip for 3N/4D was also provided but it was also denied. Other benefits were also provided and the same were also denied. Please help us as we hail from a middle class family and 37000 is a big amount for us. Thanks

Ajit K Upadhyay

Posted on May 01, 2015

Hi, This is to inform you that i have booked my Air ticket (time 2.13pm dt.1st of May 2015) from Kolkata to Guwahati for journey dt. 2nd May 2015, timing 6.00am, with goibibo application, but they didn't provide any ticket, but amount has been deducted from my account Rs. 3352.00. From there side only received one mail regarding that your ticket is in process and your Booking ID (GOFLDAND0eb20143046981) Please look on this matter to reversal of my full amount and loss. Regards Ajit K Upadhyay


Posted on Apr 27, 2015

regarding false claim by, which has taken my 8000 rupee for a tour pacakage and gift item of 30000 rupee. now as their words are false and compelling to take another pacakage to get the gift. this is a fraud company and used to fool people and take their money

Dr SK Gupta

Posted on Apr 25, 2015

I am employee of Coal India Ltd .I HAD BOOKED MEMBERSHIP BY PAYING Rs34420/- in name of my wife Archana Gupta at RenukootWe were called by Jukaso representatives and were lured to opt for their holiday club membership. They gave us free vouchers as well which we have not used till date. My ID is R 0503370 I had applied for refund on 4.3.2015. but till date I did not got refund.I request you to kindly cancelled my membership and send my refund.It create a negative impression in the market about you. DR SK GUPTA 09406711454 C10 ,NSC,SINGRAULI MP


Posted on Apr 23, 2015

I booked one hotel room through GOIBIBO.COM in hotel SAROJINI,DARJEELING.From 15.04.2015-18.04.2015 My confirmed booking id-HTL3XWEPWV & also paid Rs2730/- for three days booking.when I reach in hotel SAROJINI,DARJEELING the hotel management told me there is no hotel booking done in my name.So please action against & refund my paid money Rs.2730/- with compensatation.

Narayan S Dabholkar

Posted on Apr 23, 2015

माझ्या आजीच्या कार्यासाठी मला कुडाळ ह्या ठिकाणी जायचे होते. त्यामुळे मी poulo travels ह्या कंपनी कडून तिकीट बुक केले होते. मी १७ एप्रिल २०१५ रोजीचे तिकीट बुक केले होते. बस कुडाळला १८ एप्रिल रोजी सकाळी ७ वाजता पोहचण्याची गरज होती. परंतु बस दुपारी १२.३० वाजता कुडाळ येथे पोहचली. त्याला कारणही तसेच होते कंपनीने भंगार अवस्थेत असलेली बस प्रवासासाठी काढून. प्रवाशांच्या जीवाशी खेळण्याचा प्रयत्न केला. प्रथम मुंबई - पुणे महामार्गावर बसचा टायर फुटला. नंतर पुण्या मध्ये बसचा वॉल लिक झाला त्यामुळे गिअर पडत न्हवता. तेव्हा आम्ही बस चालकाकडे बस बदलण्याची मागणी केली. त्याला बस चालकाने योग्य असा प्रतिसाद दिला. आणि व्यवस्थापकांना फोन केला. परंतु poulo travels व्यवस्थापकांनी तीच बस रिपेअर करून चालवण्याचा निर्णय घेतला. त्यामुळे जीव मुठीत घेवून प्रवास करण्याची वेळ आमच्यावर आली. आणि आम्हाला कुडाळ येथे पोहोचण्यासाठी अत्यंत उशीर झाला. ह्यात चालकाची काहीही चुकी नाहीये. सर्व चूक poulo travels व्यवस्थापनाची आहे. ही तक्रार करण्याचे कारण इतकेच कि आमच्यावर जी वेळ आली ती इतर कोणावर ही येवू नये.


Posted on Apr 21, 2015

this is the complaint against Thomas Cook The agent has agreed to give discount during the time of tour to dubai Now after two months have been passed the discount is nt given by the Thomas Cook Kolhapur branch This was this worst experience from my side Because I have tried so many to call them but no response I kindly request to the give the discount amount.

Prerna Tiwari

Posted on Apr 20, 2015

My brother-in-law has booked an international flight from Makemytrip site with Booking ID IN1501B7S290584 amount Rs.43000.00 which was later cancelled in Febraury. The amount is not been transferred back to my credit card account, many months have passed but only 1500.00 is been credited back to my account, whereas during cancellation the person with whom we were dealing, he told us that 3000.00 will be charged as cancellation charges and 40000.00 will be refunded back to your account. I have also incurred Rs 8000 interest on my Credit Card because of this amount. I have called and e-mailed Makemy trip but have received no response from them

Dhiraj Kumar

Posted on Apr 19, 2015

I booked a cab on 15 April and it was commited the if I pay using Wallet I need to pay only 70% of billed amount, but due to Technical fauld it didnt got deducted from wallet and not they are asking for 100% which is not customer's fault. And asking to directly settle with driver. Due to which I have to make extra payment and its my and Driver problem not Meru problem, where as I used Mure booking service to avail the facility which is not at all free of cost. I request you to kindly look into it and help me in resolving this issue. Booking Reference No :- No booking reference giving. 38156168. Date of booking :- 15 April 2015 Billing Amt 149- And Driver is asking Cab No KA36A9194 9.40 AM Pick up. Regards Dhiraj

Arpita Chaudhuri

Posted on Apr 18, 2015

Missed my flight owing to carelessness of meru

V V Sankaran

Posted on Apr 11, 2015

I had remitted Rs 28914/- to M/s Indiaislandtourism on 01/12/2014 towards the cost of three Deluxe class tickets for ship journey from Kolkata to Port Blair on 22.12.2014. The amount includes taxes and service charges as applicable. Initially the agency did not send me tickets and I had to really struggle through repeated emails and phone calls for almost 20 days. Finally, the tickets were provided to me in first class instead of Deluxe class. The difference of amount is Rs.6954/-. Since First of Jan 2015, I have been asking the agency to refund the difference amount after deducting the taxes and service charges applicable. I have been talking to the contact person of the Agency Mr P Mariappan through email and phone. He has been promising to refund the money all through, however has not done the same yet. Off late he is not even picking up the phone also. Contact Details of agency : Mr P Mariappan, Mob 09500094193,email Please help.

Ashutosh Gupta

Posted on Apr 10, 2015

Hi Sir, This is regarding the refund of one of my booking with goibibo. Its been 22 days but till now they have not processed the refund. Everytime i call their customer care they said they have forwarded the complain to their back-end team and will refund the amount in next 24 hours. I have called them more than 10 times but everytime they said that it will be done in next 24 hours and when i call after 24 hours they again say the same thing and today 22 days have passed but refund is not done till now. Today when i asked their executive to transfer the call to their supervisor, he disconnected the call.

Jyoti Arusia

Posted on Apr 10, 2015

Hi, I made flight booking through MakeMyTrip Website. Booking Id:NF2201942389033. (Port Blair --> Bagdogra, hop at Kolkata) Today, when i checked the spice jet website, there were no such flight timings as : 8:05 --> 10:25 (from Port Blair to Kolkata). The passengers travelling on this booking Id are 60 yrs and 80 yrs old females. And they are in trouble now. I called up your customer care service numbers, but they replied indifferently to my problem. The best option they gave was to cancel the entire the ticket and refund me the money. After this i will have to book new flight tickets with 3 times the original price. now my parents and stuck at the Port Blair airport. This is mistake/nuisance created by MakeMyTrip, due to which we are suffering. I request you to get me justice. MakemyTrip should pay/make arrangements for the trip (Port Blair --> Bagdogra) so that my parents can reach home safely.


Posted on Apr 06, 2015

Enigma tours & Travel company has taken the money 12000/- & not providing any response on email & now Sagar Shetty is not picking up the phone. Poorva , Sagar Shetty were in X th Central Mall, Kandivali when they provided me the Tour package & ask to pay 12000/- for 2 yr package. I paid using CC & they provided me a receipt. their guys kept delaying & now they are not available in that office. I'm desparately wiating for a response. All who have been victim of Enigma, pl emailme on

K K Haldar

Posted on Apr 05, 2015

compensation and damage

ashok kandoi

Posted on Apr 03, 2015

Dear Sir, We purchase ticket from sun travel for Air india. and due to late arrive in airport Air india is refuse to board but they stamp in ticket for Full refund. When we went to Air India office they told us to make request to your travel agent to get refund from Air India express and they will refund to our travel agents. Our travel agents refuse to do.


Posted on Mar 30, 2015

I have booked 1 hotel named : Resort Hirak Jayanti at Mandarmoni , today from , but after makeing the payment when i have called the hotel number they have informed me that there was no contract between hotel and so my rooms are not confirmed and that will be never confirmed. this IBIBO.COM are making false advertisement and booking to cheat customers and grab our money .kindly help me and other customers who are suffering like me.


Posted on Mar 28, 2015

I, Arti Pandey w/o Vijay Kumar Pandey resident of B-1, Flat No.102, ACC Chowk, Tech Town, Butibori, Nagpur, Maharashtra-441122 would like bring your kind attention that I have been entrapped by M/s Country Vacations having Branch office at 337, Imperial Court, Opp Kalidas Appartment, Dharampeth, Nagpur-440010 :07126602006 Head Office : 6-3-1219/a, 2nd floor, Country Club Kool,Begumpet, Hyderabad-500016 The companys sales representative Mr. Pankaj,Mobile No.7387593583 has cheated me by swiping hdfc debit card no.5129670502573137 for Rs.15,000/- on 14.03.2015 at Dharampeth Office, Nagpur, After swiping card he came with an agreement on stamp paper of Rs.100, which was neither be allowed to read carefully nor be understood and asked me & my husband to sign so as to get our money back after 7 days if not interested. After reading the documents at our home we have asked them to cancel the agreement he assured us to refund within 1-2 days. but not refunded

Kunal shah

Posted on Mar 24, 2015

I got call from yatra holidays. They represent them as also sold an one year membership. Now I tried to call them then they are not replying. I have written mail and call recording of all their calls. Please help me as three of my relatives has also purchase the same package. I can easily prove everything if someone help me. I don't know where to complaint and how.

Manoj Asati

Posted on Mar 23, 2015

Ola cab complaint- I booked a cab for 23rd march 2015 at 5.30 am from my home to airport at bhopal.The booking number is CRN69606750 .While enquring at 5:45am it was told that the cab is not available near by to my location .This caused me a lot of hurry and inconvinience and harassment to catch the flight. I had to incur a lot with too much disappointment for the alternative arrangements in the wee hours of the day.The ola cab should compensate me for all these.The ola should be warned also to refrain from taking booking untill it is sure to fulfill it.I request u to intimate the action taken against ola cab service in bhopal.

vinay kumar gaur

Posted on Mar 23, 2015

I have tried booking ticket on Goibibo site on 13th march at 1120 pm for BLR-FRA-BLR sector and the transaction was successful and the amount got deducted from my net banking account of 33067/-, but the message I got was payment failed and the ticket was not booked, then I got a link form Goibibo saying to retry the payment and I did the same again the same problem occurred the payment went thru and the ticket was not booked. Thus in all I lost 33067+33067= 66134 amount from my bank account. Then I dropped a mail and even contacted the customer care, they said the status is showing pending in their system Due to all this the ticket fare went up by almost 4000/- and due to this I have to book the ticket at 36032/- on 14th march 2015 with PNR no: FRMYZB which is confirmed. due to neglegence from goibibo i still havent recieved my 66132/- and over and above i have paid extra 3000/- to book a tkt becoz of goibibo mistake. kindly help me in getting my amount and the extra amount paid back


Posted on Mar 18, 2015

Its been 1 month and goibibo is not refunding my money, they sent email to me saying it has been sent to bank, but when checked with bank there is no amount received.I am waiting from two weeks post that email and more than 1 month after cancellation. BookingID: NSGA1S2WL and NSGOEFCFE Goibibo service request ID : 214752 Amount: 4219 & 4219

V Srikanth

Posted on Mar 18, 2015

I booked a room on 6th February 2015 for my stay at Katra from 6th March 2015 to 8th March 2015 through (yatra ref no. 06021543917). When I reached on 6th March 2015 at the Hotel, I found to my surprise that no room was booked on my name and the Hotel people had not received any such communication from It was also a bigger surprise to note that the Hotel does not have any tie up with I was dumped in a shabby room and I had to put up with the accommodation as the weather was too bad and I could not venture out to look for alternate accommodation elsewhere. The Hotel manager insisted on payment whereas I had made the full payment on 6th February itself to I ended up paying after I was told by Mr. Balram of because without making payment, the hotel manager was not allowing me to checkout of the hotel. I demand reasonable compensation for the hardship I faced at such an unfamiliar location in spite of making payment much in advance.

manoj bhargava

Posted on Mar 11, 2015

yatra times an online tours and travel site has made misrepresentation of the transactions affiliated by it. they had received the payment of the transaction but did not appropriate the details of the services they had promised to provide for .on default of services the company also fails to provide for return of payment made also no contact person is hence available and the postal address priovided by the company is fradulent and nno office even exixt

Umar Manzoor

Posted on Mar 10, 2015

Dear sir i have booked an air ticket through . jouney date 10th of September 2014 from Srinagar to newdelhi.But due to flood reason the flights were delayed . and i have to cancel my ticket . So i didn't get the refund amount which is 2803Rs . From about 4 months i m not able to receive my refund amount. By booking Id is NF2202536011753. My name is Umar Manzoor. I have contacted various times to customer support executive but they said your amount will be refunded withen 4 working days all the time every customer support executive repeats the same thing.But i didn't receive the refund amount yet. I have already send my bank account statement to . Then the customer support executive said me we apologise for this.all the time every one says that payement has been done by our side .But i didn't understand were the amount goes . im continuously checking my bank account statement but i didn't receive the amount. Now my request to u is that plz. look into this matter. --


Posted on Mar 08, 2015

I had booked e-gift voucher worth Rs5000/- in make my trip on 30.01.15 through sbi internet banking, but due to server problem the transaction got failed but amount(Rs 5000/-) was deducted from my account. I registered a complaint on 31.01.15 in sbi as well as make my trip but still i havn't recd my money nor the gift voucher till date.After 1 mth i was informed by SBI that the money has been transfered to make my trip & i have to contact make my tri for the refund/voucher.But there is no response from make my trip till date. The transaction details are given below:- Transaction Ref No :- IG00NSAZH1

Sanchita Niyogi

Posted on Mar 07, 2015


Posted on Mar 02, 2015

I booked two tickets for Kerala tours from M/s Jana Ajanar Pathe on 05/09/2014 for Rs.24612.The Tour was scheduled on 9th February 2015 as per their leaflet and published broacher and the advertisement made at our famous Travel Magazine "BRAMAN". Ultimately they failed to conduct the tour and did not intimate me for their commitment failure. We were harassed for our money back and till today we have not received the payment from them. Being a senior citizen and over 65 years of age it is very difficult to tackle with them and hence this application.

Sonica sanghvi

Posted on Feb 22, 2015

We had got holiday voucher from priority international saying can book anytime your holidays but now they are not making booking of holidays saying call after 3 months

Gaurav Dhawan

Posted on Feb 18, 2015

Hotel booking through 1. My Booking ref no. is S1339838. 2. On 18th Feb 2015 is was booked for Tiger Roare, kerela where the cost of Room is Rs.16000/- per night (Refer Trip Advisor). I reached at 11:50 AM and Tiger Roare refused me check in as the had no intimation from on my Booking. NO BOOKING WAS MADE BY YATRA.COM FOR MY STAY AT TIGER ROARE. 3. How can accept a booking without even making the Booking to Tiger Roare? 4. At around 3:30 PM after repeated requests and pleads i was offered room at Elephant Route where the cost of room is Rs. 3400/- per night which is one fifth of the cost of Room at Tiger Roare. 5. Yatra Exexutive calls up at 5:30 PM and says that equally good alternative arrangement has been made. Do you think we are fools here ? does a blunder in the booking and they shift us to a Hotel which is one fifth the cost and expect us to keep quiet after all the Loss of Time

Nikita Singh

Posted on Feb 18, 2015

Hi , ​YATRA REFERENCE NO - 21091436592 My tickets were cancelled via the airlines and I had booked that ticket through Yatra. On 26th Dec 2014 Yatra sent an email stating my refund is processed and i will get in my account within 5-7days . Its been close to 2 months and i haven't got the money . My bank doest has any transaction from Yatra , I am asking Yatra to give me the transaction copy which they are not giving me on repetitive complaints. Its a mental harassment to track this along with your job and other work in life. I have made number of calls everyday and same reply that u will get the copy in 24-48hrs but nothing happens no reply.

Prabhat Kumar Singh

Posted on Feb 10, 2015

I had booked a ticket from Easy Go Trip on 20th Dec'2014 from Hyderabad to Delhi with payment of Rs 8385.Waited for long for the ticket but the message came "ticket under process" and was not confirmed till I reached Airport.Tried to call several times their Customer care 8080144002 but no response,dropped message on Live Chat for cancelling the ticket. Received a mail from them that Ticket has been cancelled with reference no C:127 and the money will be refunded in 9 days. Kept on calling their Customer Care but no response. Since then I have sent 4-5 mails at their email but no reply. Still my money is not refunded. Looks like they are a cheat Company as there are so many complaints against them regarding non refund of booking amount after ticket not getting confirmed. How can I get my money back and also protecting other citizens being duped by them.

purnima arunsankar

Posted on Feb 10, 2015

My husband had booked tickets for me to travel to US with Make my trip in US $. But later there was a change in the surname as i had to include his name and not my father's name. No such facilities were given by them. So he cancelled my tickets on jan 17. Till today he didnt receive the refund money. Make my trip answers that they have initiated the process from their side and asks as to enquire the bank. But they have actually not done anything.

Atul yadav

Posted on Feb 08, 2015

I booked a cab from the taxi service named India No 1 tour and travellers address (,Office No 001 ,Huda Market ,gurgaon Sector 31 ,122002, mobile no 9990590799 ,9711168532 ) on 31 Jan to Airport on 1 feb 2015 at 4:15 . But on 1 feb no driver came and no call from them .I tried many times to them but not received any answer from them .I missed my flight due to them and I have to book the flight again and suffered a loss of 25000 on doing booking again .I have booked the cab from Justdail service and also lodged the complaint with Just dial .Would request you to kindly assist me in getting the my refund .Thanks Atul Yadav 9873737510


Posted on Feb 07, 2015

MY BOOKING ID IS NF7901439064849 my refund is still not paid to me inspite of several call to customer support , who assured me that my refund will be done in few days, But till date I have not got refund My Cancellation Reference No: IN1412R6S263841.

rajesh kumar

Posted on Feb 06, 2015

1. I had taken the membership of jukaso on 4 Nov 2014 at Bareilly on the name of my wife Mrs Mili Kumar Gupta. My Membership ID is W0502815 2. I was promised for complimentary package of 2 nights at either of the 5 destinations, I wanted a booking at Jim Corbett for 18 - 20 Dec, the same I informed to their representative on 4th of Nov only, but on 16th of Dec at 1800 Hrs I am being informed that my booking is not possible because of availability problem . This is inspite of the fact that I had confirmed my exact journey days almost 1 and half months ago. However what I see that I was done a fake promise and no action was ever initiated for booking . 3. I have been telling all the staff of jukaso to refund my money but this is a FRAUD company. there is no redressal. I have given atleast 25 mails but nobody is ready to respond. 4. My sincere advice to all that do not get in the trap of Jukaso, this is a fraud company based at Luckhnow, UP.

Govil Singla

Posted on Feb 05, 2015

I booked a package on for Rs 83,200 and the same package they are offering for Rs 77,000.00. Am I fool? Please help. I used that for the first time and that what they are doing to the client.

Aakash Bansal

Posted on Feb 05, 2015

I booked an airline ticket from goibibo and the flight was automatically cancelled. i have not recieved my funds till yet. booking id- J8FK3S flight no-1825 Air Asia for date 28th dec by name aanchal bansal costing 7685rs. I contacted so many times with both air asia and goibibo but nothing has happened. please consider it as soon as possible.


Posted on Jan 30, 2015

I want to cancel my Country Club membership due to too many fraud/ Wrong commitments made by their staff. Please help

Surbhi Dugar

Posted on Jan 27, 2015

Booked a return ticket definitely in the offer period on, in the 3rd attempt and still I am not getting my PNR, and now they are saying that they were not able to book my tickets, inspite of them showing that my payment has been received and a confirmation e-mail also came. The offer period will not come again. Now, the prices have shot up like anything. I don't want any refund, ALL I WANT is my ticket booked at that price. Because of them, I lost the opportunity to book at the reputed websites, like I always do, and without any hassle and harassment, I would have got my tickets booked easily! must pay the fare difference from their end, as the problem was from their end, not mind. If they were not able to generate the ticket, it is not my fault, as I made sure to book the tickets before 26th January ended, and I did that! They are harassing me to the core, and are not even making me talk to their head! Disgusting experience!

Rekha V. Semlani

Posted on Jan 20, 2015

Booking ID: TUAS3N4FC. As per telephonic conversation I had already made clear to your executive that I had made booking through Goibibo and was not concerned with what all excuses airlines is giving. As per the procedure while booking and before reaching secure payment gateway, Goibibo confirmed availability of seats and fares. Only after this I was taken to payment Gateway. Once Payment was done, even PNR was issued but ticket was given saying wait for 30 mins. After that all of sudden you say that fare has increased, so either cancel the booking or pay up the difference. On arguing my case rightfully your executive Mr. Kishore proposed me to that Goibibo would take a hit of Rs. 1000 out of the new revised fare of 5520/-. Balance difference was asked to be borne by me, which i refused at once. This seems a clear case of Cheating and Fraud , where after booking and your portal confirming with airlines and payment made, you deny me my rightful ticket and asking for Fare increase.


Posted on Jan 18, 2015


Nikhil Bahl

Posted on Jan 16, 2015

I would like to bring to your notice that on 12th Jan at 8:56 a.m,I booked a return flight via Goibibo.I was allotted a Booking Reference Id TUAXWZ2NM.As per Goibibo's policy,the tickets were to be sent to me in 30 min,which didn't happen.After that,with the given Booking id,I tried to print my tickets from the goibibo site itself.The status showed processing and an automatic PNR no.H2WW8 was allotted.I tried calling its customer care no. for hours,but i guess they were too busy attending calls of their other customers.After few hours,I tried to print my tickets from the Air india site itself,using the PNR no.H2WW8.The status showed "Cancelled".After that,i wrote a mail(at around 3:00p.m) to Goibibo to show my discontent and requested to cancel my tickets and refund the amount.After that,I booked my tickets from some other site.Now out of the blue,after a while,I receive the tickets from Goibibo with a different Booking ID(with the same booking time 8:56 a.m).They have simply fooled me

charan singh

Posted on Jan 15, 2015

I could not received my failed transaction refund from make mytrip


Posted on Jan 13, 2015

I have filed the following TDR for cancellation of my E ticket. As per your reason tatkal ticket refund not allowed, but that day train was cancelled. Please check at your end and kindly refund the amount. TDR Rejection details are given below for your reference . TDR Transactions Details Transaction ID: 100000095123813 Train No./ Name: 18517/KRBA VSKP EXP PNR Number: 6234454223 Date of Journey: 11-Oct-2014 Date Of Boarding: 11-Oct-2014 Date of Booking: 10-Oct-2014 From: TILDA (TLD) To: VISHAKAPATNAM (VSKP) Boarding At: TILDA (TLD) Resv Upto: VISHAKAPATNAM (VSKP) Quota: TATKAL (CK) Class: SLEEPER CLASS (SL) Ticket Amount: 1230.0 Ticket Type: E-Ticket Passengers Details Name Age Gender Status Coach ID Berth No/ WL No M APPA RAO 43 Male CNF S5 29 M SUSHILA 40 Female CNF S5 26 M SRINIVAS 13 Male CNF S5 27 TDR Details Reason For TDR: Train Cancelled TDR Filing Date: 11-Oct-2014 17:48:20 HRS TDR Status: CR Repudiate Cancellation

Gunjan Kumar Chaurasia

Posted on Jan 12, 2015

I have booked my holiday trip on 25th december,2014 of 6N/7D from at Rs. 11999/- on the basis of offer received in my mail and got receipt of the payment.The confirmation of the amount receipt by them are in my mail. They have committed to provide me package kit within 4-5 days but after 15 days i have not received the kit and the concerned person are not receving my calls and even not replying my mail. All the mobile nos. are not switched off. They are making all the people fool and taking money by persuading them. I have all the valid proof against them.Please help me in receiving my money back with the compensation for the problem i am suffering.


Posted on Jan 10, 2015

This is to inform you that , I have booked a E-Ticket ( PNR No;6333953304 ) to travel from New Coochbehar (NCB) to Sealdah (SDAH) by train no :02262 (02262/GHY SDAH PREMIUM). Boarding date was:28-09-2014(28-Sep-2014) and scheduled departure time at New cooch behar(NCB) was 0.44Hours. But on that specific date the train was running late by more then three hours and at 04-22 hours(Dt:28-09-2014, I have filed the TDR( Cancellation ID: 100000014149261) till then the train was not arrived at New Cooch behar(NCB). To get the refund and notify the fraud of IRCTC I have complained to every concerned person of the Indian Railway including Rly Board but till date nothing happened. I just want to take the matter to your end to do the justice and take necessary action to avoid the same by IRCTC to cheat public


Posted on Jan 08, 2015

FlyHigh Holidays are fraud in garb of a gentleman and the male employee is a rowdy. I had planned a tour with them to Kashmir in September 2014. Unfortunately due to natural calamity I was forced to cancel the trip. When I approached them for money, they changed colors like chameleon. Kaniska Sen, is uncouth and used abusive languages, he probably doesn`t respect his family members so he doesn`t know how to behave with outsiders. He threatened to kill me if I visit their office. I have all the recordings of the conversation with him, still he has not returned Rs.15600. I am going to take up this matter in court as well as Consumer Forum and I want to bring this person to justice. I had to take all the pains contacting the airlines personally to get back the money and when it was their turn to refund it, they shamelessly deducted a huge amount.It is my sincere request to you to kindly put an end to their dealings publicly and give fair justice by refunding my money.It is very serious.


Posted on Jan 05, 2015

I have booked Three Ticket Via Date Journey For PNR. No. Amount (Rs) Payment Gateway 29-12-14 Chhatarpur-Indore 33876009-762449 600 .00 Paytm- Offering 30%* (125 Rs. Max cash back) 29-12-14 Bhopal-Chhatarpur 33874840-762355 400.00 29-12-14 Bhopal-Chhatarpur 33871193-762082 400.00 But due to some critical weather and health condition I had to go for cancellation of all of these tickets on 01-01-15 two days before actual journey which as per cancellation charges deserves 30 % deduction so three Cancellation receipts with refunds calculation generated as follow Date Journey For PNR. No. Amount to be Refunded (Rs.) 01-01-15 Chhatarpur-Indore 33876009-762449 480.00 01-01-15 Bhopal-Chhatarpur 33874840-762355 280.00 01-01-15 Bhopal-Chhatarpur 33871193-762082 315.00 Total 1075.00 So as per receipt Rs. 1075.00 is the amount to be refunded however only 645 Rs. refunded subtracting 370 Rs., which you received at the time of booking Via Paytm Gateway.Resolve

Nirmal P Kripalani

Posted on Jan 02, 2015

I had made a booking with Expedia but cancelled the same around mid september but I have not received the refund from them yet -they are acknowledging that they have to refund but they are saying that they cannot find it in their system and no one is able to resolve this issue -kindly help

Abhijit Guha

Posted on Jan 01, 2015

Taxi for sure cheated me by confirming a false booking. Due to this I am unable to go to a pallned trip on Jan 1st.

V M Raghunath

Posted on Dec 31, 2014

I booked a cab on 18 Nov 14 for a trip to the airport on 19th Nov morning. The booking was confirmed online and the pick up was at 1015. Till 10 am on 19th there was no contact from the driver. I contacted the driver at 1005 am and he told me that he was not yet ready to undertake the trip and that he would only be able to pick me up at 1045 am. When I told him that my check in time was 1120 am, he curtly told me that I can make alternate arrangements as he wont be able to come earlier than 1045. I rang up the helpline thrice. All I got was unsolicited advice that(a) I should make alternative arrangements myself and that too at around 1015 am,(b) I was also told that I need to plan my pick up time more carefully in future and that I should cater for delays - this to someone who travels at least once a week, and(c) My conduct should be more professional. All I can say is that people need to teach these cheap, unprofessional, incompetent cheats a lesson by boycotting them. CHEAPER RATES


Posted on Dec 31, 2014

I have booked a ticket on 24th Dec from Tadepalligudem to Bangalore and DOJ is 28th Dec.The came at 7pm to boarding point in Tadepalligudem,that time they called asked me where are you, i told im very near to point just wait 5 mins.After that i called many times when i was on the way but they didn't respond.I reached the boarding point exactly at 7:07 pm.That time bus was no t there it has already left,so i again called driver he didn't respond then i called SRS office he has given irresponsible answer.Do you think was that fair,because of drivers irresponsibility and SRS office memebers arrogance i missed the bus.Im ready to provide the call recordings also.One straight thing i want is my money back at any cost. FYI....Irresponsible Driver Number:9741603516 Arrogant SRS Staff Number:9246676555


Posted on Dec 28, 2014

There is a fraud site named, who as per the site has taken 3600 Rs,(bank details are given in the site) for Tirupati balaji darshan. Now the person is denying of any such service and not paying back the money and no travel was made. His contact number is 07845198502 and he is from Chennai. His email id is His Axis bank account number is 913020047769617 and the IFSC code is UTIB0001543 and the payment is made through my ICICI bank account 055201515274 on 16th Dec, 2014 at 4.29 pm. Please help me on this, now the above web site is not working (checked just now). This is pure fraud case and for the same seek your help to get my money back. Thanks & Regards Sunny Agarwal


Posted on Dec 19, 2014

I Satya Prakash Srivastava Sending you Legal Notice Against Booking a tour from 30.09.2014 to 07.08.2014 Triputi to Madurai,Rameshwaram,Kaniyakumari to Madurai to Bangalore to Mysoor,Ooty and Koonoor. Your staff Swami told me and given me as written Delux 3 bed wala room. 1 I have stay in ordanery room in Madurai, Kanyakumari only two halt. After returning from Kanyakumari mmtt tour and trevel not given me room for freshup. 2 In bangalore Anand sai tour and trevel only send me Mysoor and ooty. and aslo for Ooty at 7.30 am your tours Bus pick our family and bring me to Ooty at 5.00 pm and after that transfer me at next bus and send ne back to Bangalore without any Sight Seen in Ooty. Coonoor which Totaly cut by your treveller. Booked by Manage/Director Dhanasri Tour & Travels H.Q. Shop No 16 Municipal Shopping Complex Opp. Srinivasan Complex.Tirupati Email:

sunil karn

Posted on Dec 17, 2014

I have booked two tickets from on 29/11/2014. One having trip id 1411297936 and PNR number: 6135986009. Hwh - Hatia Express and Train# 18615. I tried to cancel this ticket through but could not go through everytime they showed system failure and asked to contact the off customer service number 9595333333. but their customer service number was directing me to to go online for cancellation. I tried for last two days and then written for help in cancellation but their help did not came and I lost whole my booking amount Rs 1575. I was helpless again in another ticket whose trip id was 1411298003 and PNR number : 6535986232 Hte Rjpb EXp Train# 18624. I could cancel it via online at the last minute and I lost another Rs 400 approx in this transaction.

Sanket Chavan

Posted on Dec 16, 2014

Recentaly i booked my bus tickets from My booking id's are NU77013958781770 & NU77013958781698. The bus is not arrived on that date. Bus Operator (Paulo Travels) didn't pickup the call and also make my trip didn't support me on that day. From last 15days i am contacting make my trip call center and they said that, we replay on this asap. But still i didn't get any reply.

sunny jain

Posted on Dec 09, 2014

I travelled from goa to mumbai on 7th dec 2014 by paulo travels.The ticket showed boarding time of 17:30 but the bus actually departed at 21:00 in addition to that we were suffocated in a mini bus for a distance of 15 kms before the multi axle arrived. We reached the actual boarding place at 18:00 where there were no seating arrangements and the staff was very rude and non courteous, the travel also charged additional Rs 70 for providing blankets by putting the temperature at a very low level. Due to the wrong information of departure and arrival i was late for very important official work for which i have been warned strictly and the outcome have might been my termination from employment. I seek for a rigorous punishment and fair amount of compensation for my inconvinience.


Posted on Dec 06, 2014

We are invited to jukaso Travel by giving False promise that today is special day and company is giving heavy discount on membership. We paid 50,000 to enroll into the membership. after 2 days we got call from customer care to confirm the membership. he gave completely different picture about the membership like this is onlt for 4 days-5 night and not 7 days that were promised. even for booking hotels aboard we need to pay around 2500 Rs. per day. Also owe can't cancel this membership. within 3 days I asked to cancel this membership and return the amount. even after lot of requests there is no response at all. Needs urgent help to resolve the issue.

Salman babu

Posted on Dec 05, 2014

I had booked a group topur for my family members consisting of 20 persons including Kids for travel to Europe in September 2014 and had paid 1500000 as advance to the tour operator Fortune as they applied for visa was rejected and the agent had booked ticket now they are saying the ticket is not refundable and refusing to pay the amount as also they had booked ticket from bangalore we had to suffer the loss travelling to Bangalore

Brijesh Vishwakarma

Posted on Dec 03, 2014

Please help me I want to file a complaint against a company Multilink

Sunitha R

Posted on Dec 02, 2014

My sister booked a Kerala tour package with & made online payment for Rs.51000. They informed that after 15 days they would send the voucher, but it never reached. After 1 month we understood it is a fraud. The emails & contact numbers are not working. Is there any way of tracing them or getting our money back?

sujeet maurya

Posted on Dec 01, 2014


Biswanath Sahu

Posted on Nov 30, 2014

Sir, with due respect, I beg to state that we booked a tour programme with Amethyst Tour and Travels, 100, Aurobinda Sarani, Kolkata - 6, West Bengal. The tour was of 7 days to Jagdalpur, Araku, Vizag (Rs -6900/- per head) Our journey date from kolkata was on 11th oct. 2014.. But there was red alert in our tour spot due to cyclone "Hudhud". In this situation we were forced to go to the tour by company. Then we couldn't reach the tourist spot and came back. Coming back we attend a meeting between company and tourist. Company(Amethyst) given us a written statement to back the given amount (Rs 1500/- less per head) within november 2014. But now He(Amethyst) is not returning our money. In this situation my request to you to do needful that we can get our money as soon as possible. Thanking you.

pratik arora

Posted on Nov 26, 2014



Posted on Nov 24, 2014

I travelled from pune to hyderabad. And arrived at pickup point 30 min. Before reporting time. Neither the bus arrived at the pickup point not i received any call. When contacted ibibo, the representatives are not able to contact the operator. After 2 hours they were successful in contacting the operator and i was told that the bus had already left. Travel details: pune - hyderabad Sun, 16 Nov 14 Sahara Travels Multi-Axle Volvo, A/C, Seater pune: 21:30 Seat No. 40 Boarding Point: Jagpath Dairy Departure time: 21:20 I was in contact with IBIBO representative continuously for 3 hours from then. 1. Bus operator did not contact me when at the boarding point. (Everybody does, As you might be aware) 2. Bus Operator did not receive my call. when I called them. 3. Bus operator did not receive your representatives call for 3 hours. 4. After 3 hours they responded that I was not present at the boarding point even thou I was there at the boarding 30 minutes before.

Sahil Bhat

Posted on Nov 18, 2014

That Go-air flight no G8/190 from Srinagar to New Delhi was scheduled Departure at 14:30 IST and Arrival at 15:55 IST on 08-Nov-2014. The weather was clear and sunny but due to the carelessness of Go-air management the departure was changed to 15:08 IST and arrived in Delhi at 17:00 IST on 08-Nov-2014. My connected flight from Delhi to Bangalore by Jet airways was at 17:00 IST on 08-Nov-2014 and hence I missed the flight. The Go-Air airline head at Delhi airport (Mr. Ashish Vaishnav) dint support me in any way. I was given false promises that they are trying to get me a new ticket in Jet airways or Go-air and was said to wait till 21:30 IST at Delhi Airport. I waited for the same till I lost other flight options to book. At last Mr. Aman Bansal again try to cheat me by asking to pay for the single seat available in their go-air flight for which I refused to pay as flight delay was their fault. I was not offered any optional flight or seat in their flights as two more flights were sche

Shaman Jhaveri

Posted on Nov 17, 2014

We booked for Tour for Dubai & Abu Dhabi with ACE Tours & Travels, But we have life time bad experience of all time, They have not delivered a single thing which we were promised @ the time of booking, & for anything asked to the escorts with us in tour were not able to answer, or do not have any knowledge with them at all. On pre-request of the food also for special category of JAIN, They were unable to provide on single day the same in Breakfast. The sight seeing timings are such arranged that u cannot enjoy the things or see the places when its beauty is available. For example, they took us to the Burj Khalifa in the last slot, The Abu Dhabi Mosque @ 7.00 PM, where its closing time is 7.30 PM, No food available at all in Dessert Safari & Douw Cruise, Where they is no option of buying any food on our own, When we have 2 kids with us, So we suggest no one should ever took their tour, & expects you to help us in getting compensation from them for such pathetic services. Thanks


Posted on Nov 14, 2014

it's about the complaint against the new reliance motor driving school, shop no.18,2nd floor palika bazaar new colony moad, gurgaon. I have registered with them for the training from 29th October and paid the full amount 2700/- against the i10 training. since then the approach of this school has been horrible. 1. owner pradeep yadav came fist few days and then transferred the training to his team member dinesh , who came in alto for training. I have paid for i10 and for alto the amount is less. they say adjust it with alto as we have i10 not free. 2. I asked from day one to train 1 hour daily as I have only 8 days. but they continued with 1/2 hr daily, saying will do tomorrow and so on .. 3. they are not coming regularly since join . in this week they came only once on 12th. i call them daily they have excuses like drives is on the way, sometimes mobile not reachable, sometimes we have no time today. please help them getting back my 2700/-

Nimesh Jaiswal

Posted on Nov 13, 2014

Subrata Mitra

Posted on Nov 10, 2014

stolen hand bag from train no 13006 at Asansol station fm B-1 coach birth no:36

AKSarin & Ranjana Sarin

Posted on Nov 01, 2014

I travelled by Cox and Kings to UK and Europe with tour to end at Brussels, Belgium. The tour company left us at Paris instead without any prior intimation. They did not make any arrangement for transport from Paris to Brussels. We were also deprived for seeing and stay at Brussels as promised at the start. This is a clear breach of agreement. Despite several mails and registered notice there is no response. Booking was done by the Company's office at their local office in Sector14, Faridabad. We request for compensation of travel from Paris to Brussels,as we had to call our son from Brussels to Paris,harassment and mental torture.

Jayraj Lokhande

Posted on Oct 31, 2014

This is with reference to my Booking Ref: 532475 with Cox and Kings for the tour of Andaman Islands. I booked this tour with cox and kings on 20th September 2014 by paying 30,000/-. Departure date for the tour is 22nd November 2014. However since my mother's health was critical I had to admit her in TATA memorial hospital on 6th October 2014. Post all the tests doctors came to conclusion that my mother is suffering from breast, rectums and lever (metastatic) cancer. The cancer is on last stage and just to keep her alive for few more months major surgery has been performed on her. On 20th September 2014 when I paid 30 K as booking amount, I have received 11 calls from Ms. Manali Patel to make the payment. However when it comes to refund why such retard and late responsesI am badly in need of money for cancer treatment of my mother. If this is the condition before going for the tour then who will bother to listen customers on tour.TAG line should be changed to 250 yrs harassment


Posted on Oct 29, 2014

I have booked travel from Kolkata to Mumbai booked travel date 21 Sep 2014 and amount deducted Rs 8068 from my Credit card for Jet airways , from ' " To my unpleasant surprise when I reached airport in travel date on 17th Oct 2014 , I have been informed by Jet airways that , there is no booking in my name. I had to pay Rs. 16000 and odd amount to get the ticket again for the same day on the spot. Now the has not refunded the amount charged on my credit card and not responding my calls to phone number 8080144002 to my satisfaction. Please help me to get my refund and also to compensate me for the additional fare I have to bear for the irresponsible behavior. Thanks Sujit 91-7208001852

sanjeev moulick

Posted on Oct 29, 2014

I bought 3 online tickets in Fernandes Travels Konduskar Volvo through 'Make my trip' for journey from Mapusa,Goa to Pune on 07.10.2014. The bus was cancelled without any information and I was left with my family on the bus stand with no option. I had to book a taxi on the next morning at a huge rent of Rs.13000 to catch my flight from Pune which was scheduled the next day.Till date I have not been refunded my ticket amount of Rs.4050.00 even though they had promised to do so after their cancellation of bus.I had undergone a huge financial and mental suffering due to the incident and I want to teach them a lesson so that this do not happen further.

maulik shah

Posted on Oct 28, 2014

Force, threat and coercion used by Shree Ram travels (mobile nos - 9099463899), ahemdabad while renting of substandard AC car and taking away ten thousand rupees under threat

Ayush Kulshrestha

Posted on Oct 28, 2014

I & my friends had booked tickets from makemytrip for my journey. Unfortunately the flight which I was supposed to travel from Delhi to Mumbai got grounded due to tyre burst at Indore airport. I was promised a full refund for the same by the airline of which documents have been shared to the portal. Also during the same trip while travelling from delhi to srinagar, my tickets were cancelled due to natural calamity in srinagar and again promised a full refund. I had filed for refund on the portal on 21st and 22nd of Sep'14 and promised that the refund will reflect by 1st and 2nd october. But I still havent received a single penny. I have been constantly in contact with the customer care dept but of no help. I have also written them mails regarding this but still havent got a reply. Kindly help me to get back my refund (around 25000Rs) since it is big amount for me. Booking ids: NF2201431335163 NF2203731103307 NF2203731103421 NF2201431335063 NF2203731103519 Request you urgent help.

Prateek Joshi

Posted on Oct 27, 2014

Priority International is a Leisure and Hospitality Group. Promise to give 6 to 7 days in year in 3 to 5 star hotels booking. But after paying around 90K for five year membership. I am not happy with service provide by Priority International. Seems to be fooling people with that much of money and not giving Good Hotels. I want my money back. Please help.

Anil Kumar

Posted on Oct 26, 2014

i had booked 2 tickets for mysore site seen on 11th oct through MAKEMYTRIP site operator Viabhav holidays.i have mark pickup point at Marathalli,banglore at 6AM. But bus didnt come to pick us, i had been called so many times to the provided numbers, but they didnt pick the provided number, even i have complaint the MAKE MYmytrip customer care even they did tried to contact operator but they didnt pick the call then MAKEMYTRIP confirm me that they will refund my money but they never did it i have called many times then they said i have to wait more time for revert. They have prolong this till 14days but the same answer. and on 26th they said i have to contact bus operator and have to settel the matter with him.Make mytrip said they cant help any any more on this.Then i relaise that the bus operator and make mytrip cheated.I humble reqest to take a strigent action so that others shouldnt be cheated. Regards Anil Muni 9019806781


Posted on Oct 17, 2014

I was made to sign a purchase agreement by marketing executives in one of their marketing meets on 11 Sep 2014 at Hyderabad by verbally promising false offers. was also told by Mr Vamshi Krishna, the marketing executive manager during the deal that the amount will be recovered in 35 EMIs from my credit card and he will have the merchandise deal made accordingly with the credit card company. First EMI payment was also swiped from my card for which I have the receipt. However, the credit card has now started recovering the amount in 12 EMIs. When contacted, the credit card company says that the deal is for 15 EMIs and not for 35 EMIs. was through marketing executive Mr Shetty whose contact No is 08977621783 and he is not attending my calls now and seems to be fraud. Overall the company is cheating with its customers on many accounts and should not be trusted. The customer care also does not respond to emails and there is no grievance redress mechanism in the company.

Ankit khanna

Posted on Oct 12, 2014

We had booked 3 nights 4 days trip to goa with which had been a horrible experience. We were supposed to board 1.45 pm flight which was rescheduled to 4.30 pm and no prior information was shared with us, we have to wait at airport fr 5 hrs. It almost wasted our entire day. After taking up the issue with them, they agreed that it is fault from their side. To add to our miseries, our return flight which supposed to fly at 7pm was again rescheduled to 1.45 pm which again killed the another day. This time i checked with the airline and they informed that my flight num been changed by and the original flight was in in time and what version yatra gave us was totally different. They said it is from airline side. I have written it to there CEO as well and there is no concrete answer/ solution from them. I want my money refund and need your help to get it done. In short my 4 day has been shortened to 2 day trip.

suhail bakshi

Posted on Oct 10, 2014

i want to file my complaint about my refundthey are not processing its now almost now 20 days companies policy is within 15 days. plz help

Rahul Roshan

Posted on Oct 08, 2014

I booked Meru cab for 1st oct(6:30 PM) to travel from Begur Road to Yesvantpur Railway station on 30th Sep . I got the message with ref no- 30645315. On 1st oct even I got mesage of vehicle number and driver details by 6:00 PM. Cab: KA53A7348 Chauffer: Sitaramaiah S Cell: 9844425993. I tried to call the chauffer and initially it was coming sitched off. I called Meru cab twice by 6:10 PM and by 6:20 PM to give me another can. Customer care told me that after the call another cab no. will be provided which was never done. Also after some time chauffers number started ringing but he never picked it up. Due to this i was forced to travel in Auto with all the goods and my family and I paid heavy amount for that. It was very hectic and there was a fear of missibng the train. Do not trust Meru cab ever forever. I don't know what to do but want to file a compaint for this.

Lalit Khurana

Posted on Oct 06, 2014

I have booked travel plan with Drizzling Holidays Pvt. Ltd. on 31/01/14 by Paying Rs 10,999/- through online payment gateway. Now I would like to utilize that plan but not able to contact because all the contact nos are disabled and website is not available. I did not find any way to recover my money. Please help.


Posted on Sep 25, 2014

Before booking tour package for Leh from M/s, I got confirmation mail that will provide Flight charges separately in order to claim my LTC. However after the tour (22nd Jun' 14 to 29th Jun' 14), is not responding to my request. Booking Transaction ID is S697738


Posted on Sep 25, 2014

I booked a ticket with easy go trip on 16 Aug 2014. The payment was processed on the same day from ICICI bank. After few days when I called them to take the PNR number they told me that my ticket is rejected due to fare change and my amount 4888/- will be refunded to me in 9 working days. For this I received a mail also which is given below. Aug 18 Dear Sir,Mam, Your below booking is rejected due to fare change and as per telephonic conversation your total transaction amount will be refunded in 9 working days. Easygotrip Refund No A823. We are sorry for the inconvenience cause. Till today, that is, 25 September 2014 I have not received my MONEY. Please see to my complaint. Thank You.

Golap Ghosh

Posted on Sep 24, 2014

I did a hotel booking via their internet portal on 22 July for Sep28-Oct2 ( booking ref- NPK75723).I have a medical emergency and asked for cancellation on 18th Sep over phone.They refused to do and asked me to write mail.I wrote on 20th Sep.They never replied , when I talked to them today they said no refund or deferment possible as per their cancellation policy.( policy - Once the booking will be made 50 % retention charges will be applicable. Within 10 days of check-in date so there is no refund). Have never heard this kind of weird policy in any hotel all over the world.Please help me on this.There was no promotion nor I used any discount coupon. Below is the address of their office: Sales Office: Chatterjee International Centre (18th Floor, Suite No. 10) 33/A Jawaharlal Nehru Road, Park Street (Near Park Street Metro), Kolkata - 700 071. Email: Website: Call +9133 4006 0787

Arpan Jain

Posted on Sep 22, 2014

Hi Team, I had booked four tickets from for Dashehra and Diwali vacations and I got all the four tickets automatically cancelled from the abhibus side. Now the tickets are very costly and I suppose abhibus as the responsible one for it. I want abhibus to book anothter set of tickets for me or give me extra amount than the ticket , so that I can book any other ticket.

Anand Rajore

Posted on Sep 15, 2014

I had booked a Europe Tour with Thomas Cook for my wife who was travelling with her friends. Her VISA got rejected on the last moment and her tour got cancelled. Now Thomas Cook earlier said that there is no refund as per policy. After discussions they have agreed to refund Rs.69,000/- out of Rs.1,57,000/- paid to them. The following needs to be considered : VISA was processed by Thomas Cook and due to poor representation of the case the VISA got rejected. The VISA was granted again when similar tour was booked thru another operator later. There were discounts offered by Thomas Cook during booking, which have been added during cancellation. No further response from Thomas Cook is being recieved now.

Prashanth Goud B

Posted on Sep 12, 2014

The complaint is on & New Dhanunjaya travels. I have booked ticket on 23/8/14 thru from Bangalore to Hyderabad in New Dhanunjaya Travels PNR: F59DEM. Reporting time was 9.45pm. I have been waiting for the bus earlier than 9:45 PM till 11.30pm with family but the bus did not turn up. The sms from redbus has no info other than PNR number. It does not have boarding info, time, seat number,etc. Importantly the sms/email didn't have contact info of the bus. The bus didn't arrive till 11:30 PM, neither travels nor Redbus contacted me. I called Redbus for 3 times & they asked to look for alternate at such odd time & asked to send a grievance mail for refund. But after sending the mail they claim that the bus was on time & I was not present. I have call log of my phone which can prove that I made calls to their customer care & I did not receive any call from them. Pls do needful. I have all the necessay proofs, sms, eticket, call history, support mail chain.

deepak sharma

Posted on Sep 11, 2014

Dear Sir As per the below ticket, bus provide from RedBus (Neeta Travel) was no is MH-04-G-2424. After two hours run this bus come under break down and driver of bus said are arranging bus in half an hour but after waitning of more than 1 hour bus not come. My flight was on 8 PM so i take a taxi from there and reach the air port just 30 minute before. As per your best facility in buses, we face such kind of silly mistake. Please arrange to send my refund as well as my taxi fair to me/ REDBUS.IN Shirdi Pune Sunday, September 07, 2014 Ticket no: TG9N28423587 PNR no: 20531724 Neeta Tours and Travels Volvo A/C Seater -Multi Axle (2+2) 12:45 PM Reporting time 01:00 PM Departure time L,K Seat numbers Boardings point detailsNeeta International Hotel Location Neeta International Hotel Landmark Neeta International Hotel Mr deepak sharma Seat No.L Ms jaya sharma Seat No.K Total Fare :Rs. 920 (Inclusive of Rs.0 Service Tax)

Vijay Mathias

Posted on Sep 07, 2014

Molestation, criminal intimidation, manhandling, indecent touching of lady.

Brijesh Vishwakarma

Posted on Sep 06, 2014

I had an idea postpaid no.9990252876 whose bill was once around 10600 which i had promised to pay by 7th sept. 2014. but today i received a call from +919136910852, they misbehaved, argued, abused and threatened me to pay the bill today only else they will start contacting all my contacts.they instead of sending me a legal notice to pay the bill they called to all my contacts and repeated the same behavior without any prior information and authentication which was completely unconstitutional. around 12:15pm today (6th sept 2014)i gave confirmation to submit a part of that bill today.but after getting payment at 1:38pm they repeated the same till 2pm. This is the case of my defamation. kindly consider it by amount 1,00,000 because while purchasing i have submitted the zerox of my voter id through which they could have legally informed me. Even i offered them to submit a PDC which they denied.

Mahendra Kumar Rathi

Posted on Sep 03, 2014

Dear Sir/Madam, I had booked a flight ticket on on 02.09.2014 from Kathmandu(KTM) to New Delhi(DEL)for Rs.7853( travel date:01.10.2014).Booking ID:BET00000307553. After some time someone had called from and asked us to pay Rs.5000 as fare difference for confirming the booking. But on the next day(03.09.2014), the fare of Rs.7853 is still being shown for the same flight on the website. The company is showing misleading information about flight and their fares. It will really great if you look into this matter and raise it to the concerned authorities to compensate me for the loss of my ticket and the harrasement that I had to bear. Regards Mahendra Kumar Rathi 9339768121

Deepak Garg

Posted on Aug 29, 2014

i have booked hotel room in Shimla through Expedia. i have booked 3 rooms. They have confirmed me that rooms has been booked and deducted money from my credit card. But when i reached hotel they denied to give me any room as that time they didnt have any room. i was with my family and my friends family. i didnt find any room in other hotels as well. i had to return back to home as i dont had any option.

Abraham George

Posted on Aug 28, 2014

I booked a ticket from Make my Their representative did not ask me for the passport information, neither did she get back to me in 4 days. they then called me and said that my ticket has been cancelled and was saying that i would have to pay 75000 i.e. about 17000 over what i had paid for my earlier ticket. I objected and said that i do not want the ticket and that i would buy one myself. i finally got a ticket for about Rs.65000. I then connected with them for a refund. they gave me a refund and after much communication they accepted that were in the wrong and offered me Rs. 1000 as compensation. to this i said that i needed them to send me an email to this effect. then i replied that i do not accept that ammount and that they needed to give me the difference between the cost of the ticked and the price of the ticket that i bought. They are dealing very unproffessionally with me and are harrassing me by sending the same emails again and again without addressing the issue.

prahlad kumar

Posted on Aug 20, 2014

HI. i am prahlad kumar living in mumbai complaint as about PNM services they cheated on me and now not picking the phone .. in detail around 1 month back i got call from delhi no is (9310557599) she told me her name nisha goyal she said she is calling from PNB metlife insurence and they have one time investment plan of rs 30000/- and they are giving this plan as promotional offer in 25000/- rs only, according to this plan i will get some benifit like :- 1:- i will get 932/- rs month after one year , 2:- its value is 30000/- i am getting it in 25000/-.only . 3:- health insurance for 5 person in family for 5 years . after few days mr amit saxena called me 9312793812 up many time regarding confirmation of name and nominee etc..and he said when i purchase that policy that time have offer of holidays package and told me that i ll get a call from PNM holidays package receive and take that holiday packeage free of cost with your policy plan and i agree and confirmed the details

Rajesh Kumar

Posted on Aug 14, 2014

Refund denied by Indian Railways on waitlisted ticket. Reason given for denial conforms to no rule listed in the refund rules. No response even after repeated follow-up.


Posted on Aug 05, 2014



Posted on Jul 29, 2014

Dear sir/madam, I had taken package for Ladakh from M/s vide reference no. S697738 for the period 22nd June to 29th June'2014. Before booking the package, I received the mail from Mr Mukesh Pal of M/s that separate Flight charges detail would be provided to me for claiming my LTC. Now despite following it up for 01 month, M/s is not responding. Request to arrange to provide my Flight Charges detail from so that I can claim my LTC. regards, Dinesh Merchant


Posted on Jul 21, 2014

My complaint is against VACATIONS GATEWAY.COM (0120-6525855), who insisted to purchase one of their holiday voucher for Rs. 7799 since I was selected in their lucky draw scheme and had won 1 no. DELL Laptop. My Order ID is SDL0021556 & Customer ID is VGS3LOX27943. I was handled by one MR. Akash Sher Nagar (09210294944). On hearing this I did purchase the holiday voucher but my free gift has not been dispatched till date inspite of repeated reminders to them. I thus register my complaint against VACATIONS GATEWAY.COM. Email exchanged between us is available with me.


Posted on Jul 18, 2014

Previlege maxx has taken away 60000 rupees from me for just travel cards in the neme of providing loan to me. now they are not responding to my calls. kindly suggest what to do. Regards, Bapuna Panigrahi

nihilo h s

Posted on Jul 15, 2014

Cheated by Destinations India pvt ltd, castle street ,Bangalore.We received a call on sunday morning from one Sunitha stating she got our number from big bazaar and that bigbazzar is giving complimentary gifts to customers.Inspite of rejecting the offer she kept calling us every 5min asking us as a couple to visit for just 2min.Finally we received the placed.The receptionist said your start now and took us inside a room.They promised all bogus offers,after 2hrs we finally got cheated & paid 8750 for 3day package.On buying we specifically asked for windflower resort mysore.After he promising we paid 8750/-.We even asked hin how he can give a room of 1500/- for 8750/-,ravi the fraud said they get it in discounted rates.The big fraud Gopi comes and collects money.Now when asked for booking they are giving us a 1900/- and asking us to pay for the complimentary breakfast as well.We are fed up asking for booking please ask them to refund our money.They cheat people on saturday and sundays .


Posted on Jul 10, 2014

We bought a membership from Jukaso Journeys in january 2014 by paying Rs.179100 and we were supposed to get it in 45 days which is not yet received and the company is denying to give us the Refund as well as no response by mail or by any means.It has also come to knowledge that Company is not in existence now and also not registered. Please guide how to deal with this to get refund.


Posted on Jul 10, 2014

I make cash payment of Zee International Holidays at Delhi booking for my tour at Manali on 20th July, 2014, but they not any response and not taken my call.


Posted on Jul 08, 2014

Khuja Berai travel club Headed by Mr Sumanta Kumar Chatterjee took Rs 27500 as advance for Rajasthan tour on December 2012.But failed.He only returned Rs 15000.Rest is still due.His phone No is 9831912321. his Bank Account no is AXIS F 12354000136.So Do the needful . Thanks .BISWARUP DAS

Kaustav Sen

Posted on Jul 07, 2014

My complaint is against Makemytrip. The airline had cancelled the flight and had processed the refund. Since I had made my booking through makemytrip the refund had also to be processed by them. The entire refund amount in Rs.9560/- but till now the oppositionn has processed only partial amount of 4530. Remaining amount has not been initiated. After several follow up till now my refund remains pending. I have also sent my bank statements to the opposition as they had requested, still they have not yet refunded the amount

Dr.Aizel Sherief P

Posted on Jul 01, 2014


Adv Teenu Pareek

Posted on Jun 28, 2014

i pray that the matter should be looked into merits and the travelers may kindly be directed to refund the amt as its earliest because it is simply the case of cheating..

Teenu Pareek

Posted on Jun 28, 2014

before a month i along with my 7 friends had been towards the south.i booked my dhanshri travels, head office located at renuguntha and bangalore.the advance amt of rs 5000/- was paid by me..i was ridiculous 2 knw that when we reached my hotels facility provided by them was more den worst..the assurance given by was mr.shekhar the owner of dis travels was lacking..the staff was very worst,unauthorised as well as manner less..we had paid ots of money on other things inspite of our booking..we had been cheated on every day..the trip was of 4 days but they made us to leave the journey in the middle as the worst hotels were provided to us in ooty, that to near the beer-bar..the staff asked us to get out when we refused to made payment for those kinds of rooms..They took from us rs 30000/. where the pacakage was of 29000..when we left the trip after this humiliation, mr.shekhar assured me to refund my amt of rs.15000, but inspite of my all efforts he failed to reply my call & amt


Posted on Jun 23, 2014

RESPECTED SIR/MADAM PLEASE REFER TICKET ID [IRCTC #4167635]. Ticket ID [IRCTC #4172255]. Ticket ID [IRCTC #4193782]. Ticket ID [IRCTC #4210006]. Refund money in respect of PNR No. 4163536299, Trancation No. 100000014371207 (Rs. 14660) Cancellation ID 100000001184151, date of journey 24.06.2014 and PNR No. 6130967728, Transaction ID. 100000014384206 (Rs. 5795), cancellation id 100000001184153 date of journey 26.06.2014 has not been credited in my bank account till 23 Jun 14. Please do the favor to credit the refunded money. Thanks Yours Sincerely BINOD KUMAR RAI DATE 23 JUN 14

Ameya Kulkarni

Posted on Jun 19, 2014

We bought a membership from Jukaso Journeys in February by paying Rs.36900 and we were supposed to get it in 45 days which is not yet received and the company is denying to give us the Refund.

chetan murdeshwar

Posted on Jun 17, 2014



Posted on Jun 03, 2014

I took a Car from Mangocabs (Verito) to Trivandrum Domestic Airport from Mudavanmukal and returned to Mudavanmukal on 14/05/2014. Trip No.22960, as I was informed. The duration was about 2 hours. On booking the Mango cabs informed me that the rate was Rs.11.00/km for Verito sedan. On return ,the driver charged me Rs 825 telling me that the total distance was 60 km plus 15 km (30+30+15=75 km x Rs.11=R.825) to and fro from Garage. I felt it was unrealistic and I protested. He started arguing with me. He then handed over his mobile to me and the person at the other end, from Mangocabs informed me that the distance from Mudavanmukal to Domestic Airport is 30 kms and demanded Rs.800 to settle the matter. To avoid making a scene in front of the relatives I paid the amount and he went off. The actual distance is only15 k.m from Mudavanmukal to Airport, as found out. I called Mangocabs and talked to a gentleman named Mr.Ramkumar and he conceded that the driver had over charged me and agreed

Hiren Paleja

Posted on Jun 02, 2014

Dear Sir, This is in regard of my refund of bus tickets booking ID GOBUS5d24e1399033089 from GOIBIBO website booked on 02/05/2014. My bus ticket booking was not being confirmed GoIbibo website my money was deducted from my bank account and so that i opt for refund process on 2nd May 2014 also i have talked at GoIbibo customer service regarding the same but till date the same refund is not credited in my bank a/c. I had also mailed 10-12 times regarding the same but getting same reply that your refund will credit in 5-7 working days. Today almost 1 Month passed but the same is not credited in my bank a/c. Why it is taking very long time to refund the money. You are kindly take this matter on priority and credit the same in my bank a/c on very urgent basis. A waiting for your reply Hiren Paleja Rajkot

Harshad vaghasiya

Posted on May 31, 2014

I had booked ticket for neeta travels airconditioned from ahmedabad to rajkot on 31-06-2014 3:45 pm on dialling phn no 07926587733. I got confirmed ticket for travelling in bus no. GJ-03-AZ 3520 from paldi office. In bus aircondition is not in good working condition so i along with 47 other pessangers suffered from heat and suffocation during whole travelling although we paid fair for ac. Please take necessary step against neeta travels management.

mamatha raj

Posted on May 28, 2014

he Concerned official I am Mrs.Mamatharaj from Bangalore city, Karnataka, thorough online I paid Rs. 6999/- plus Rs.6999/- for 2 tour packages arranged by hello and after receiving the payment on 5th May 2012 they gave me 2 vouchers to p lan the holiday ( their messages are reproduced below) and there after they are not responding to my calls or to my emails. I humbly request the concerned officials to intervene and solve my problem. Let them refund my money of 14000/- grabbed by them as i have lost hopes of they arranging any tour for our family. I am a salaried person and was planning my holiday for the whole year with my family. they have an office in One Touch Solutions India pvt Ltd B-19, ground Floor, Sector 2, Noida 201301 uttar pradesh ph: 01206722100 (presently not working) warm regards Mamatharaj Bangalore 9880803353 ; - Forwarded Message From: To: kbm raj <> Sent:


Posted on May 27, 2014

booked my trip with supertraveltime. paid 30000 advance now no reponse


Posted on May 23, 2014


kamal shah

Posted on May 22, 2014

Dear, I have cancel IRCTC ticket on 24.04.2014 and in one case transaction fail on 23.03.2014. The refund amount of Rs. 1875 and Rs. 1352.47 respectively not yet received. I also submitted the screen shot of bank statement to IRCTC as required. Also, communicated with my bank through phone and mail, they said that refund amount is not received from IRCTC. Kindly do the needful. IRCTC Transactions details as stated below for your reference, Case-1 Refund Amount - 1875 Status - Refunded Settlemet ID - 527941 Receipt No - IRCTC.7070.24042014012117 Actucal Refund Date - 24.04.2014 at 01.21.22 AM Case-2 Refund Amount - 1352.47 Status - Refunded Settlemet ID - 5609768481541130 Receipt No - 411564733278 Actucal Refund Date - 25.04.2014 at 01.45.35 AM I hope it is clear from above details and resolve cases immediately. Kamal Shah 9223244627


Posted on May 20, 2014

I went to Jaldapara forest for jeep safari. There driver and guide behaviour and their style of safari was horrible most as they have shown us only towers and animal from distance. They are only concerned about timing and not stopping anywhere in between for photography also. Their behaviouralso very rude. If this is the case then nobody will visit Jaldapara.

Stoney Cherian

Posted on May 17, 2014

Dear Sir/Madam, I had booked a bus ticket from from Bangalore to cochin on April 16th. The Boarding Point mentioned in my ticket # TGV69632255 was Pallavi Restaurant at Electronicscity, Bangalore. And the Departure time mentioned was 9.30 PM. Myself and my wife waited in the pick up point from 8.45 PM till 12.30 Am and did not find the bus reaching our pick up point. Later i came to know that the Bus had picked up passengers from Toll Gate and it was the mistake of Redbus by mentioning the pick up point incorrectly as Pallavi restaurant. I had send few mails to Redbus and they are not responding to my emails properly. I had sought the Police assistance also.. However the Redbus is not ready to reimburse my ticket fare or respond to my concerns.. I would need your service in getting justice for me..Please help me get the ticket fare and damages reimbursed from Appreciate your help. Thank you, Stoney Cherian

Toukeer Sayyed

Posted on May 16, 2014

Respected Sir, This Is Toukeer Sayyed I Purchase air ticket from Venus Airlines (andheri East Mumbai) I cancelled My Ticket due to some problem and when I ask for money then they said you will get 50% only rest amount will get laps But cancelation process is free there is no charges but Travel agency taking 50% charges I Request you to please look the matter care fully and please help me Thanking you Toukeer Sayyed

abhishek jain

Posted on May 16, 2014


Abrar Ali

Posted on May 15, 2014

I am Abrar Ali Saiyed a doctoral scholar at Indian Institute of Management, Ahmedabad. I have booked the return ticket on 19th December, 2013 for Ahmedabad-Toronto, to attend a conference in June, 2014. A I have limited funding for central government to attend conference, I booked my tickets, 6 months prior to save some money. On 10th of May, when I called the customer care at Goibibo to check schedule change of my flights, I came to know that one of my tickets was cancelled by them, and they didnt bother to inform me. After couple of calls, when I was put on hold for 40-50 mins, and coordinating with airlines, I came to know that, Goibibo didnt confirm the ticket with airlines, and issued a complete and confirm ticket for me. They are blaming Airlines for the same, but I had a contract with Goibibo, it should fulfill the contract, and When I paid 73,000+ amount to get my complete tickets, how without informing me they cancelled one of my tickets and didnt inform me nor refund me

Denzong Leisure ( Worst Dooars Tour

Posted on May 13, 2014

Our Tour was organized by Denzong Leisure - I stayed in this so called Resort called Priti Forest Resort (website: in Dec 2013; (Needless to say the worst resort and worst Travel Arrangements by Denzong Leisure). Room were Very Poor and Bathroom are always soiled, you have to call them multiple times to get a Room Services, Manager over there was Illiterate and does not have any experience of Hotel Industry, very bad Room Services, there was no water in our Room from 29th Night to 30th Evening. And remaining days we did not get Hot water on any day. We had to take bath in cold water and all of us had caught cold. On last day Plumber cam to check the hot water and they said the hot water pipes were choked, bed sheets were not changed every day, on repeated request they changed the bed sheet only for 2 rooms that too on last day, the Resort provided only 1 Towel in one room, how can you manage in One Towel for 4 Persons? An

Denzong Leisure ( - Not Sending Invoice for the Payment

Posted on May 13, 2014

Dear Denzong Team, 1) Would you mind sending the Tax Invoice for the Payment that we have made to you. Would you clarify why have you not provided the tax Invoice on our multiple requests? 2) Can you Answer why i was not given Hotel Vouchers by your tour guide and till date i don't have. Is is not right of a Traveller to have a copy of hotel voucher they stayed in? 3) Let me agree that you are not a Road Side company, then why are your executive not picking up my calls? Not picking call is a behavior of road side company. Once the payment is made, we don't know and don't bother.. my pocket is full, why should i pick up the calls? i have other guest who need to be cheated, exploited correct? 4) Why your executive Atendra Singh was not responding my calls, after Promising that he will arrange a refund now there is no response from him? He has barred my calls. When i call him from some unknown number, he picks up immediately. Awaiting your response


Posted on May 10, 2014

I have purchased e-tkt.through net banking for two persons from Howrah to Ahmedabad (12834)3A for 03.07.13 for Rs.3417.00only.Since the tkt.was in RAC quota and it was not confirmed till last moment we decided to cancel the journey and then I have filed TDR on 3.7.13 reason shown"passenger not travelled due to RAC after chart preparation.After that I have sent reminder on 10.9.13;21.10.13;14.11.13;6.1.14;7.2.14;2.4.14 to the TDR authority.I have also sent them details of my tkt.details and bank trans.details for their convenience but all in vain,neither any response not any refund of my money till date.My PNR No.:6420274676. Please help me to recover my money immediately. Thanking you, yours faithfully DEBASIS KUNDU Mob:09432922444

Sachin Bangera

Posted on Apr 25, 2014

I paid Rs 5000 by debit card to Enigma World Vacations Pvt Ltd in their Sales office: 198, 2nd Floor, Raghuleela Mega Mall, Kandivali West, Mumbai. Till date I have not got the Gift Voucher from them. Their phone no 022-65228197 is not working. The total package is of 34,000 and I dont want to pay any more money to them. Their email id is I have sent them an email but there is no reply. Regards, Sachin

praveen kumar

Posted on Apr 23, 2014

I was booking ticket from hubli to kolkata through makemytrip on 23-04-14 at the booking time price was Rs 10521 but after making payment i received message that your ticket is not booked due to price hike but mean while amount is debited from my account and after calling to Makemytrip tollfree no they reply that money will refund within 5-7 days. but my complaint is that if they not able to book that ticket how they debit my account and how i book my other ticket if money is blocked with them they have to provide some substitute otherwise they have to return my money immediately. i feel service of makemytrip is very bad after calling so many times they are not providing contact no of there executive.

Hezekiel Saurabh Wilton

Posted on Apr 21, 2014

Dear Sir, 1) Booking ID is FLY19046032 , Description: Flight # AI 349 From New Delhi,DEL To Mumbai,BOM, Departure: 21 Apr 2014 03:15:00 Arrival: 21 Apr 2014 05:25:00 PNR Status: Pending via online from 2) Online status shows as pending since booking made on 19/04/2014 for Rs. 5,242/- on web site. 3) None of the agents available at all options available under Fly Mantra Customer Support care number at 09555980666 even after many tries and the phone gets disconnect. 4) I have not received any refund for the transaction even after 2 days. 5) I also tried contacting Customer Support via email for the for the booking status or refund at, but there is no reply at all.

Rakesh Kuar

Posted on Apr 21, 2014

I booked my air ticket along with my wife on 4th of may 2014 from kolkata to Nagpur in Go Airlines and i have recieved a mail from Go Airlines 3 days back that my flight has got cancelled. Since i planned and booked my reservations a month in advance so i got a better deal in price but now if i am checking the rates on the same route its 500 % higher than what i booked. I tried to approach Go airlines but they are not providing me any alternate arrangement or booking. Please help me in this case.

Mahipal Jain

Posted on Apr 19, 2014

Heya we have registed the money for 28th April nd now after coming visa they are canceling our Europe tour date nd telling us to join the tour from 8th may i am sorry actually we are not satisfied with this day nd please bcz of this unsatisfactory service we r nt happy so please arrange our tour on 28th April instead of 8th may otherwise please we don't want to go further nd please rly us urgent Looking for ur agreeable reply

Tejas P Shinde

Posted on Apr 15, 2014

Dear Consumer Forum, I was called by one organization Country Vacations India from their Magnet Mall, Bhandup (Mumbai) Office and told about promotional offer for us. After 3 hrs presentation and discussions, I was told that Country Vacation offers a trip for family anywhere in India after I pay Rs. 5000/- initial amount and pay rest if I like the service. After much persuasion by Country Vacations, I agreed to avail the offer and paid Rs. 5000.00 and got a receipt on 12th Jan'14. After 2 months, when I approached the company, I was told those offers were wrongly given to me and are not available for us. Since end February 2014 I have been sending them mails, telephone calls and meeting them and asking my money to be returned as I have lost faith. I haven't received any reply to my mail either from central customer care or the local office. I have been only wasting my valuable time and efforts without any results. Request you to kindly intervene and help me in getting justice.

Soumyoshis Poddar

Posted on Apr 14, 2014

I booked two deluxe rooms Hotel Mahodadhi in Puri through (Booking ID# 06031410900) from 15apr-2014 to 19-apr-2014. Now I needed to cancel one room as my family wont be able to go there due to some medical issue but the my friend's family will go , so I kept one room available for them. Our tickets were also finalised. Now Yatra cancelled two rooms altogether and the second family is in trouble. doesn't take repsonsibiltiy for the same and didn't seeke any confirmation from my end before cancelling the full booking. Even they provided option for choosing one room to be cancelled. There us no where is the policy document they mentioned this kind of full cancellation policy. I need your help to resolve this kind of issue and harrasment to the family.

kvsd kamaraju

Posted on Apr 12, 2014

tktTG5799224936 of aptdc bus from hyd to shirdi on 12.4.14 booked in for rs 4000/- The bus was cancelled and not informed thereby causing great inconvenience to me and my family.i also lost money for the ret tkt as the cancellation time expired(tkt n0 TG5762269939 shirdi to hyd on 13.4.14 rs 3600/-)& lodgeing charges at shirdi rs 750/-When I questioned both aptdc and blamed each other.sir,i feel something is wrong and request you to do justice not only to me but to others by taking stringent action against the guilty.

Kenveet Dsouza

Posted on Apr 08, 2014

Booked bus tickets from Red bus for mumbai to mangalore. And return mangalore to mumbai. Both the tkt where cancelled by the operator on the second last day of travel. Now I hv to wait for rcv my payment for 7 working day. N they have increased the fare for the bus. This is clear cheating from the bus operator as they have blocked my money and left me without option to go for higher fare bus to travel. need help.

Mohammad Azharuddin

Posted on Apr 07, 2014

Hi Team, We booked 3 tickets with following details: PNR: 2517488113 Train: 15708 DOJ: 26-02-2014 Time: 00:50 3 AC LKO to GKP 2 out of 3 were confirmed tickets and one was waiting WL1. After the chart preparation the 3rd ticket was still in waiting and got cancelled. So, the third per couldn't travel as there were no seats. It has been around 1 month, but we haven't got the refund. Please help us to look into the issue. I believe, as the ticket was automatically got cancelled due to W/L status, the refund should also be processed by the railways department. We do not need to file a TDR for this. Regards: Mohammad Azharuddin +919741023005

Sudam Mokase

Posted on Apr 07, 2014

Dear Sir, I am sudam L Mokase. I have applied sterling holiday resorts membership on 14/11/2014. Due to some personal problem I opt out from further application procedure and immediatly inform sterlinf team via email on very next day. Sterling executive told me that if I want to cancell my application I need to get back sterling within 10 days. Accordingly I put first mail on 15/11/2013 and also informed the executive very next day. I have paid DP amount of 24183 Rs to them via credit card. I made request to them many times by calling mubai branch office, call center and by putting sevaral emails to them. Till date they are not responding me clearly and not at all refunded my DP amount. I am seeking help from your side to resolve this issues. Please help me. Regards... Sudam 9819941824

Dr. S.Srinivasan

Posted on Apr 07, 2014

i had booked a ticket for my mother in law, from Katappana(idukki, kerala) to Banglore , through online,on 5th april 2014.....boarding point was mentioned in the ticket as "idduki kavala"(land mark) at katappana(place) at 4.45 pm. we waited from 4:30 pm to 7 pm, but bus did not come.on calling kallada bus agent in kumily(place), he said the bus went through different route as there was rahul gandhi visiting katapanna that day.but we were not informed of the change and they said theres no scope of refund. i reside presently at place called cheruthoni, 26 km from katapanna(boarding point), i had to take my mother in law by car to boarding point,left home at 3pm, we had to wait for 2 hrs admist traffic and return dejected to our home at 8 pm. i wife is pregnant and i had to leave her alone at home all the mother in law had to go to banglore to visit her younger daughter, for an urgent matter, which also got deffered because of us being cheated and not informed properly


Posted on Mar 31, 2014

It is regarding tours travellers using many names : sgl tours and travellers,vaibhav,spn tours.. I booked trip with them with for mysore and ooty .... and the experience was horrendous... first of all expenses compared to other travelers ...for the same trip... though charging heftly ..there were extra facility like pick and drop ..or a splendid hotel.. they were having tie up with other travellers for buses.. so there was no proper provision for pick and drop to hotel in mysore at night... waited for 2 hours in night with parents...after calling n people got some bus ..again that was not a proper father was supposed to stand the whole way to hotel in mysore... then the tours people told us come to office at 11:30 ...and the bus dropped us half a kilometer ..then we walked at midnight to office... then to add more ...they told the way to hotel ..and no body accompanied us ...then i forced them in company till hotel...and their behavior was so unfriendly....

Abbas Ali Bijliwala

Posted on Mar 28, 2014

MakeMyTrip (India) Pvt. Ltd Tower A, SP Infocity 243, Udyog Vihar, Phase 1 GURGAON 122016 BSNL/MTNL phones :1800118747 Online Purchase Trip File Code IN1403B6S000428 Complaint: Provided filthy and downgraded Hotel accomodation instead of 3 star accomodation at Pehalgaon during Holiday Trip and Make My Trip correspondent dindnt helped to resolve the issue. I have to change the hotel at my own additional cost and lost my precious holiday time for this unruly event. Amount Lost : INR 10000/- + inconvinience to family in freezing climate.

Shailen Lakhani

Posted on Mar 24, 2014

I recently used your Dooars Trip with Denzong Leisure and I would term it as "Worst trip of my Life" ever. Needless to mention this is a mail to complain about the services and promises made by your two employees before the trip and kind of disaster we had to face during our only year end trip. I would like you to personally look into the issue and resolve this issue. Your executives are not even willing to share tax invoices which is strict in violation with guidelines by RBI and GOI. I would be very much willing to share the traction advice from my bank to the senior official of Tax department and SEC. For all kind of fraud thats been run over this transaction and the promises made over the itenary. Well, We still would like to solve it Out of Court unless you would like to go legal. Just to add we still have Voice transcripts of calls lately made to your Senior Official who is deliberately ignoring our calls for Refund.

vikas garg

Posted on Mar 19, 2014

Cox and Kings sector 18 franchisee owner NITIN SHARMA and his employee TARUN DIXIT have cheated us even before our scheduled departure on March 24 2014 to DUBAI. They first called several times to book their company to go to DUBAI, but after I paid Rs 55000 in cash on March 13 , they refused the negotiated whole package amount on March 15 and after hours of debate I agreed to give Rs. 5000 more. When I asked them to provide the itinerary of our customised tour , they again omitted several sight seeing excursions, and reduced our taxi hours from 12 hours to 5 hours . When I objected to this black mailing , they explained since your departure is scheduled with in 7 days , I have no other option other than to accept whatever they are going to provide. When I talked to their senior Mr. RAFI, he too explained that they are already on loss , so could not meet any commitment made by their employee. I have all the mails they have sent to me and if they donot rectify their misdoings be

sonchand sahu

Posted on Mar 18, 2014

our reservation booked in Gitanjali super Fast train no 12859 from Wardha to Raipur Junction, for date of 17.03.2014 the train was about in time, as displayed. in main screen. we four passengers had arrived befor time in platform. we are waiting for same train about right time train arrived but there was not any announcement befor coming train, nor there was desplay in bogie no. status. even in each bogi has writen Mumbai-hawarh-puri. train. not mentained "Getanjali". finali we left our train. will railway give us compansation about this mistake.

Shailesh Mehta

Posted on Mar 13, 2014

CHEATING BY Club Mahindra Holidays offered 4 ticket of movie and 2 night stay but instead of giving ticket they had provided voucher of "Cine Rewardz" and after completing all procedure of "Cine Rewardz" including registration + key word etc. Cine Rewardzhad sent email that they will send movie ticket but till today we have not received any ticket. Also telephone no. of Cine Rewardz are not responding. This is total cheating with public by club Mahindra+ Cine Rewardz

Jayanta Kumar Sen

Posted on Mar 13, 2014

Advanceded Rs2Lakhs for travel to Lakshadeep to Map India,Durgapur. Afterward I cancelled,company is not refunding the advance paid.Pl help.

Rajan S

Posted on Mar 04, 2014

I booked a car for local trip with Ola Cabs on 26 Feb 2014 to visit Rural Bangalore (Dabaspet). After boarding the car at 915am., and on covering a distance of more than 5kms., they conveyed me as the trip is not a local package and could be calculated as outstation tariff plan. This I formally accepted and availed the trip and returned back by 530pm. On bill settlement I paid the driver Rs 2700/- but on closure of the trip., the ola cabs automated billing system generated a bill for 1914/- with the route map of the trip with a justifiable details for 1914/-. On contacting the driver, he said, he is not aware of the system and advised me to call ola cabs support team. On escalating the issue with support team, they issued another unjustifiable bill for 2699/- which was totally a fabricated one. Since this trip was compensated by Company, I was put in an embarrassing situation for reimbursement. I request the forum for suitable action against the ola cabs.

Craig Boehman

Posted on Feb 28, 2014

We booked a trip through the website for Feb 17-22 Mumbai to Goa roundtrip. However, we discovered the website actually booked our return trip for the month of March on the 22nd. We had to pay 8400 Rs to change the date with Air India on the spot. responded that they will not refund. We would like to receive a refund or at least a credit of 8400 Rs as the website is clearly glitchy. Trip details: Passengers: Craig Boehman & Alokananda Dasgupta PNR: JK35K Make My Trip ID: NF2202830243475

Archana Kumari

Posted on Feb 24, 2014

I have Visited Country Roads Resort situated in Raghudevpur, Panchla, Howrah on 20th feb on the occasion of my Friend's Birthday, who has reached on the same day to kolkata from Pune. I had made my booking through email for 3 friends, where it was mentioned that i will pay 6499 for Accommodations along with complementary Breakfast and meal of 1500.It has been assured to me that every facility mentioned in the website will be available. Also i had a talk with Deboshree (one of the staff member), for Birthday arrangements at poolside, for which 1000 Rs will be charged and they will decorate table with flowers, Bouquet, candles n balloons and whatever can be possible and also that Cake will be provided complementary and she has told me that she will arrange the table before we will reach the resort and we can go and modify the arrangements according to our wish. These all were the commitments made from resort staff. But After reaching to the resort i have not found anything which adheres to their commitment. 1. Swimming Pool was not Available (very first attraction to book a resort). We had reached to resort at around 3 PM on 20th feb, asked for swimming pool, staffs were not having any idea whether the pool was not working for that particular day, due to the medicines in the pool. we have got different answers from diff staffs, deboshree has told that buy the swimming costume from facility and you can go to the pool, then we have called to swimming pool facility no for costume, hey have replied that pool is closed for maintenance and will be started from March onwards, another staff has told that only for today pool is not working as medicine has been poured to the pool. 2. Poolside table arrangement commitment was false and room decoration was more than worse:- After reaching to resort my First question to deboshree was about table arrangement for b day cake cutting, and she has assured everything is ready they will start doing the arrangements, but after reminding 3-4 times after 5-6 hours she has realized that they cannot do this arrangements and has told me that we will do the decorations in the room with bouquet balloons, decorative candles and other possible measures. We agreed as dint want to create more mess. But the arrangements in the room was pathetic, no candles were there for decoration, only b day cake candles and 8-10 balloons randomly arranged, with a bouquet was there and also they have not provided a knife to cut the cake(I suppose we could have bought it as it was not complementary). I was thinking I could have done something better in my home. 3. Candlelight dinner without candles:- According to the alternative suggested for celebration, we agreed for candlelight dinner, but this was my first and unforgettable candlelight dinner experience with only two white candles And cold food. They had not previously given any info that the kitchen will be closed at 11:00 PM and after we had insisted they had made this arrangement of 11:00 PM to 12:00 PM candle light dinner with food cooked before. Even I had confirmation at the time of booking that we will go for a midnight bday party. 4. Pub was closed before time:- Another alternative suggested by Deboshree to decorate pub with balloons to celebrate midnight Birthday in pub, was only imagination of an hour after which at last minute she has surprised me with the info that they have got the order to close the pub at 11:00 PM for some inspection. This was also last minute decision for that day. 5. Cold drinks, chips, chocolates were charged without any notice:- No Information was provided in any way to us about the Mini bar service proved in the room by staff members and no written communication was given for charging the cold drinks and chocolates we have consumed in the room. 6. Providing even breakfast in the room was chargeable, then what is the meaning of room service?? Food Taste was very-very good and except that everything was more than worse, for which I had paid 8705/- for 20 Hours of stay, also wasted more than 2000 /- and 4-5 hours of hectic journey for reaching the resort, frustrated with last minute surprises and changed plans. I have come out of the resort next day with the feeling that I have been cheated and fooled.

vijay thurimella

Posted on Feb 20, 2014

I was sold a promotion package from Holiday hungama mentioning that i will be given 2 holiday vouchers for family anywhere in india and i had paid the same from my credit card Now when am availing the package, i was informed that i need to select 3 places and the booking confirmation is at the availability of the provider and not in their hands This information was not given to me during the sales call and during the payment I had wanted to travel to Puri in orissa and tried to book the same and was surprised when asked for 3 options and I had discussed the same with country wide and told them to ignore this request as i was very upset with this process and as i was not told ll this when the package was sold to me After 2 days i got another call from delhi office, and i told them to ignore the request as i do not want to waste my voucher if they cannot guarantee me a booking in puri. Now they say its not possible and i need to take the booking as provided


Posted on Feb 15, 2014

Not refunded amt of tour package which cancelled two weeks befoe scheduled date of tour.Every time asking for refund they say that they will refund soon , it's been 2 months. Payment is made through a/c and details r available with me


Posted on Feb 15, 2014

The travel company did not deliver the travel package & gift against payment as per alert mail from my bankers-You have used your Debit Card linked to Account XXXXXXXX2415 for a transaction of INR 7,999.00 Info.VIN*PayU on 15-01-2014 17:50:15 till date Feb15, 2014

rangesh agrawal

Posted on Feb 12, 2014

sir, on 15th jan i purchased a holiday package from drizzling holidays pvt ltd. after reading the terms and conditions i found that the package was not suitable for me so i prefered to cancel the purchase . but the customer care executive fraudulently changed the terms and conditions and negotiated with the new conditions verbally and asked me to accept the old terms and conditions as a mere company formality. i doubted the whole situation and asked the representative to give all this thing in written and he only confirmed that once i make the payment then i will get confirm booking in the selected hotel from 25th to 28th jan contradicting there terms and condition which said "For booking you need to send your booking form before 21 days in advance from your date of traveling along with 350/- Rs demand draft as a processing fee in favour of Drizzling Holidays Pvt Ltd." so i would like you to look into the matter and take necessary steps

Priyanka Mukherjee

Posted on Feb 04, 2014

Fraudulent case against Travelling Trendz, Noida. Not provided accommodation against the money they took from us

Manish Kumar

Posted on Feb 04, 2014

I have been requesting for a small credit for TDR filed for refund of reservation ticket(PNR # 6325943764) with Indian Railways and they are giving me a run around for more then a month. they just credited a partial amount which should have entire ticket and reservation amount coz train was late for more the 4-5 hrs that day. Please advise my options.

sudip mukherjee

Posted on Jan 23, 2014

me and my friend mr r majumder have paid rs 55000 to travel co. but we have canceled our tour and asked them many times to give us our money back(deducting cancelation charge if any)i have sent many mails several times to them but no responsed came back from them even after warning them that i will complain in consumer forum.i got as usual no response from their side.i am very much running through a financial crunch i need that money badly.i beg to you to solve the problem as your earliest.need your help. thanking you sudip mukherjee

Umesh Kumar

Posted on Jan 14, 2014

This is to inform you that your staff is cheating with guest as they have done with me. I went to Magic Holidays office at MGF Metropolitan mall and I met with Preeti Jadon and she told me about all your memberships and benefits which i was not in the mood to take. Then she called up named Rahul he offered me a package of amount around INR 15400/- something which includes 3 nights and 4 days with breakfast,lunch & dinner in any of their hotel. I accepted that proposal and asked them to make this amount in 6 months installments and they did it . When i asked for voucher for the same they said you will get it from our mumbai office within 15 days and i trusted them. After few days i recieved the kit and i was happy but when i opened the kit i read it it was mentioned that your membership no. is this total amount and all that and didn't found any voucher. Then i contacted back to Rahul and Preeti they said sir voucher is not there but it is written in that and we will


Posted on Jan 06, 2014

Hello Sir, I am RAJAN AGARWAL from HOWRAH. On 30 December 2013 I got a call from stating that my number has been selected for a free assured gift (Iphone 5/Dell Laptop/Hcl Tablet). They asked me to buy a travel package of 3999 for that. I purchased that package but until now I havent received anything from them. Now they are not picking up my call. They sent me the confirmation mail. The details are below: Your Order is : 91644610 Payment date : 30/12/2013 Customer Name : Rajan Agarwal Payment Mode : Online They are making fool of people and having their hard earned money. I am one of the victim of this site. Please make strict action against them and refund my money. Please protect other people from becoming the VICTIM. The Phone number from which i got the call is: 01165754578/ 01143047343/01165277080 FROM some ANIL MALHOTRA. Regards RAJAN AGARWAL

Abhishek Kumar Jha

Posted on Jan 03, 2014

This is regarding an airline ticket i booked for myself and my sister Aishwarya Jha, for 21st December 2013. I contacted Just Dial and they connected me to GLOBE WIDE TRAVELS, # 1/4 Kammanhalli Main Road, Opp, Sri Sagar Hotel, St Thomas Town post, Bangalore 560084. They charged me 26,600 for two tickets. Unfortunately i met with an accident on my bike near Belandur Lake on 20th December and was admitted in NIHMANs for head injuries. I cancelled the ticket and they messaged cancellation Transaction ID. But i havent got any refund till now. I have been calling them continuously everyday expecting them to return my money which would help in my medical expenses. Today told me that they will only refund 20,000. They are deducting Rs 6600 as cancellation charges. When i called GOAIR then told me they have a cancellation charge of 1500 per ticket, which still will be 3000 for two tickets, but the travel agent is charging double the amount for cancelling. They talk very rude, please help

sanjay honkalse

Posted on Jan 02, 2014


Jaspal S

Posted on Dec 30, 2013

I have taken membership from SpringHills Holidays some months back. As per there commitment i never received any resort details and when i tried to contact them for holiday booking. I didnot got any reply to my mails and there phone are not reachable. Even the branch from where i have taken the membership is closed. Please advice me how can i take action on Spring Hills Holidays.

Narasimharaju V

Posted on Dec 28, 2013

I have booked a ticket to travel from Bangalore to Hyderabad from GOIBIBO website on 27-11-2013(Booking ID:- GOBUS0ac941384859028).On that particular day i was told that all buses were cancelled. But today when i am asking for refund GOIBIBO is denying to refund by telling that bus operator didn,t cancelled the buses. So,kindly help me out in getting my refund. Regards, Narasimharaju.V


Posted on Dec 28, 2013

Inspite of clearly mentioning we have an infant on a road trip to pondichery from bangalore and we need clear status of the trip, make my trip is not properly replying and creating confusions. One team says the cab is booked and trip is confirmed the other team says trip is not confirmed and they will refund. One executive even told we have not paid the money. We have got the cab voucher and customer care executive told its confirmed. The number of the Vendor given on the voucher is wrong. Got vendor number from customer care but vendor told there is no such booking. Our trip is spoiled but also it has spoiled our usual office work and other important works. We are stressed due to the proceedings Thanks Projjwal

ankit mittal

Posted on Dec 24, 2013

i had booked a car from a car rental in mumbai and deposited 50% advance in his account,now he is asking me more money otherwise he will not give the car. and when i asked him to refund my money , he said he will not give it back, please help


Posted on Dec 21, 2013

I am Prasad Popatrao Gaikwad,,, travelled on 01/12/2013 at 8.25 pm from Belgaon Harimandir to Mumbai in Bus no KA 25 C 8906 along with my other 24 people... I had booked total 25 tickets for this journey. (21 Women and 4 gents) (All women are of age group from 45 to 55 years) (Tickets nos are 14 to 37 and 39 (Totally 25 seats))... During the journey VRL driver and cleaner misbehaved and harassed our all the women passenger... they had not allowed us for taking rest out of bus for more than 5 shouting on us.... the height of their harassment is that our 4 women passenger are gone for toilet during the bus halt at talegaon toll naka.. the driver suddenly started driving almost a half kilometre,, and when we told them that some passenger are still down for toilet purpose..... they are not even listened us.....and started shouting on us by saying that we will not stop anymore...... if you want to come with us then come or otherwise stay here,,,,,

Satya Hemant Adep

Posted on Dec 18, 2013

Hi , I Satya Hemant Adep want to register complaint against Go Heritahe India Journeys Tour and Travel company.I Planned a trip of 5 night 6 days for my sister to chennai - kumbhkodam - madurai. The company intial showed good response for our emails and call, they tool all the intial advance from us and informed us they wil ldo the neccesity booking. But as the days came closer to start the trip we havent recived our flight ticket. the flight ticket was booked by us just the day before to start the tour. also as per the itenary they were supposed to provide us the english speaking driver and tour guide, but they did not provided, when we tried to call them, they were not responding to our call and emails. They has emotional harress us by lack of responsive nature. my sister has some how started the tour but still they havent recived her return journey flight ticket and they had taken our full tour cost money from us. Thanks & Regards Satya

Ahmed Ali

Posted on Dec 12, 2013

I had booked my tickets from Ahmedabad to Mumbai via PAAVAN travels located at ahmdabad. Ac was not working, seat were in worst conditions, and due to faulty vehicle we were delayed by almost 4 hours.

Arjav Oza

Posted on Dec 09, 2013

I had booked a car on hire from KS Car Hire in New Delhi for a tour in Kerala who has taken an advance of INR 10,000 and is now not ready to give services.

Dipanwita Banerjee

Posted on Dec 07, 2013

Cmmplaint agains country vacation.Want to cancel the membership of Country Vacation and get refund 1 lac rupees which was been cheated from me with their false commitment.


Posted on Dec 04, 2013

i booked flight ticket on 15TH OCT from GOIBIBO.COM for travelling date 07th DEC visakhapatnam to kochi & return 09th dec.for 6 passengers. for that 6passengers TRAVEL INSURANCE ticket is not sent. after i booked 3 tickets. i recieved travel insurance for these three tickets. i follow up from 24th NOV but upto now ididn't get it. WHENEVER ICALL TO CUSTOMER SERVICE THEY TOLD THAT THEY RESENT IT.SO IGAVE THEM 2 MORE MAIL IDS FOR THAT BUT IDDN'T RECIEVE MAIL UPTO NOW. PL DO THE NEEDFUL. REGARDS,

Subhasish Bhandari

Posted on Dec 04, 2013

We are not able to travel to Jhalong river camp( Darjeeling District) for 11 August booking for 2 rooms. This falls under West bengal Forest Development Council. We had paid full amount while doing the booking. Due to bandh being called in Darjeeling district we were unable to go over there. I have submitted application for refund along with paper cutting for the bandh being called in Darjeeling district by Bimal Gurung and team on 18th August 2013. Till date no decision has been made on refund and even on phone same reply "you will be notified when decision is being made" . Please help me out in getting the money from West Bengal forest development corporation.

jilani shaik

Posted on Dec 03, 2013

Dear Forum, I booked a ticket from and the ticket number is TFBX73977928 and i paid the amount by credit card. But the bus operator cancelled the bus service on that day, i got a message regarding bus cancellation from bus operator(Kesineni Travels and didn't get any intimation regarding the same from Redbus). When i called redbus customer to enquire about refund amount, redbus people are saying that i need to visit the near by Kesineni Travels office with a ID Proof and Hard copy of the ticket. When i paid the amount to the Redbus why should i go to Kesineni Travels which is nearly 25 kms away from my place, and for that i need to kill my 3 hrs of time. Details Ticket Number: TFBX73977928 Journey Date : 1-12-2013 Journey From : Chilakaluripet Journey To : Bangalore Email id : jilani shaik, phone no: 9739972889

Yash Khanna

Posted on Dec 01, 2013

I had booked ticket for Mumbai to Bangalore and my travel date was 28/11/2013.The baggage allowance as per the ticket is 20kg but the Go air staff forced me to pay Rs.1500 for 6kg extra as the say its 15kg,they werent issuing the boarding pass so i was forced to pay as the boarding counter was closing

Sumanta Ganguly

Posted on Nov 28, 2013

I had booked eticket from IRCTC site on 10/05/2013 and PNR no is 6419750138. The status of the passengers after chart was prepared Passenger -1 Confirmed and Passenger -2 W/L -1. I had registed a TDR in the IRCTC site for refund of the money pertaining to passenger -2 as per their process but they had informed that my refund was rejected by Indian Railways so they will not be able to give back my money. I have been fighting for the same for along time but not getting any result. I would request to help me in getting my genuine refund and also to penalise the IRCTC and Indian Railways for the harassment caused by them

Neeraj Sharma

Posted on Nov 25, 2013

I booked a cab Meru Cab with reference No. 22970684 from Nizamuddin railway station to Indirapuram, Ghaziabad at 12.45 PM on Nov.23, 2013. Booking was accepted confirming that cab details will be shared prior to 20 minutes of the scheduled booking time. three cab were assigned and all chauffeurs denied to reach at my location and eventually i was abandoned stating cab can not be arranged now. . When I requested customer care to transfer my call to feedback section they simply disconnected my call. Eventually I along with my family had a take an local taxi and paid double of the actual fare and transfer to home.This was my worst experience with any cab company in my entire tenure.

Piyali Sengupta / JYotishka Sengupta

Posted on Nov 23, 2013

COMPLAINT AGAINST COUNTRY VACATIONS, KOLKATA: It has been quite some time that we had been corresponding with you through phone, email and personal visits to your office; however we have not heard anything from your side. Hence, we have decided to have the entire list of grievances documented from our side against Country Vacations India Ltd, which Pritam and Faiz had committed to us during the initial sale and has thus directly led to the fraudulent, unfair and mis-selling of the entire package to ourselves. In this regards, we would like to immediately CANCEL our membership and have you REDEEM the entire amount (Rs 72, 100/-) to us as soon as possible.

Byra Reddy S

Posted on Nov 23, 2013

Poor Travel servcie from greenline travels. Allepey: Mani was responsible for the service. Boat hose accommodation was so pathetic and full of dust everywhere, lots of Lizards and mosquitoes. When we informed Greenline and Mani, they both started playing with us blaming each other and escaped telling they would do some arrangements and asked to wait and this blame game continued until 9 30 PM. I have taken photos of boat house and bed room. We had sleepless night at Boat house. Later in the night, boat house was stopped at NT ward by then boat house condition was intolerable and it was impossible for us to check out from that pathetic house boat and even to take help from others as our boat house was stopped far away from rest of the boat houses. We stayed in house boat without sleep due to mosquitos, Lizards and other insects in boat and even beds were bad. Full details sent to below mentioned

Jagdish Apte

Posted on Nov 18, 2013

I booked Two Delux Rooms on 15th October 2013 thru your online booking for Pachmari with Hotel Umashree (Utkarsha). I did 100% advance payment on 15th October 2013 and I got room booking confirmation with below details from you. attached invoice number : DVTG/201314/00112796 Dear Jagdish Apte, Thank you for booking with We are pleased to confirm your booking as per the following details: Hotel : Hotel Umashree, Pachmarhi, India Booking ID. TGU0001163320 Main Contact: Jagdish Apte Email: Booking Date. 15/10/2013 Traveler & cost summary Reserved under the name Jagdish Apte No. of Adults 5 Adult(s) No. of Children 0 No. of Rooms 2 (Deluxe Room ) Check-in Tue, 05 Nov 2013 Check-out Thu, 07 Nov 2013 Room Rate (per night): INR 3550.00 Taxes and Service Charges (per night): INR 87.00 Total Amount Paid INR 7268.0 Total discount INR 496.61 Total Amount Paid INR6777.39 On 5th November morning when travelling by my own vehicle from Mumbai to Panchamari, I called Hotel Umashree and talked phone to the Owner Mr. Suneel Gupta and his Son Hrishabh Gupta. Both told me, that Hotel have not received any intimation nor any communication nor any money deposited for this booking from Travel Guru in there bank account. Immediately I called and talked with Prashant, then Amar, and then with Raghu raman s with Three different Roaming calls. Post Call Mr Raghu raman s informed me over phone that he talked to Hotel and Rooms are Booked. Then I got SMS from Travel Guru, and reply back thru SMS that we will be reaching by 5:00pm to Panchmari. We reached at 5:30pm at Panchmari, Visited Hotel Umashree and met Owner Mr. Suneel Gupta and his Son Hrishabh Gupta. They repeated the same that, Hotel has not received any intimation nor any communication nor any money deposited for this booking from Travel Guru in there bank account.and further Hotel owner told that they informed same to travel Guru in the morning call. They also informed that Hotel has told Travelguru team that they are not confirming the booking. Hotel have given me in writing on Travel Guru invoice about so. We were 2 families with Kids and evening we had no choice but to start hunting Hotel by our self. and at Phanchmari (where only BSNL network work where we all had Vodaphone). At evening Two hours we hunt for Hotels, and somehow at Hotel Agarwal offer only One small room (just 2 bed space) for a night were we somehow accommodated 2 families a whole night.and next day, when another room vacant, we got another room with same hotel. For this Stay, we paid Rs. 18000/- because we do not have any choice at evening.and this has only happened because of Travel Guru. We cannot express the mental harrasment we had during 2 hours till we got at-least Single room for 5th Nov night stay. we had no choice to leave Panchmari after drive so long and at unknown area. On 6th also we talked to Travel Guru regarding this instance with Ms Kanika and Mr Raghu. Travel Guru Please explain, 1. If, I did 100% booking for Two Deluxe rooms on 15th October 2013, and it was confirmed by you, then how this incident had happened? 2. Referring to poor service and now doing reimbursement by mentioning cancellation, why my exorbitant and unwarranted expenses for hotel accommodation should not be borne by Travelguru. How do you justify the plain re-imbursement of paid amount by showing cancellation as per my request; whereas it is travelguru at fault and not my request. 3. How travel guru will stop such mental Harassments like what we experienced? 4. This is purely negligence from Travel Guru side and its a purely kind of mental & physical harassment and service deficiency. Now Travel Guru, must reimbursement for the entire hotel payment Rs. 18,000/- what I have made to Hotel Agarwal,

Sheetal Kothari

Posted on Nov 18, 2013

I have made flight plus hotel bookings through MakeMyTrip website. My hotel has been done as per my requested details ( for two nights, from 22 Nov 2013 to 24 Nov 2013). However, at the same time my flight booking not been done as per the desired requested schedule. The flight tickets have been booked for 23 Nov 2013 evening (which was incorrect, actually as per the requested search string and as per the hotel booking schedule it should be 22 Nov 2013) and 24 Nov. 2013. Now, with this booking schedule my flight from Delhi to Indore is on 23 Nov evening and return is on 24 Nov 2013 evening and hotel booked from 22 Nov to 24 Nov 2013. which can not be possible for any one. Kindly do the needful for me.

gaurav jagwani

Posted on Nov 17, 2013

I stayed in this hotel from 8th Nov, 2013 - 11th Nov, 2013 - 3 nights and 4 days. This is one of the worst hotels I have ever been to, in fact I should stay that this is not a hotel, this is just like a "Dharamshala" . I am a regular traveler and you can check my reviews as well, all my reviews are genuine only and I also work in travel industry only, with Yatra Online Private Limited and also own certain resorts in Rishikesh / Corbet ( and ) . To start with my review about this pathetic property, I would like to start with the inclusions that I had been offered by the Hotel directly - Mr. Manish Shinde - Sales Manager from whom I got the booking done. He offered me Airport Transfers, Break Fast and Dinner, Sight Seeing, Welcome Drink on Arrival etc. When I reached the airport, I called Mr. Manish Shinde, he arranged a call back from the reception of the hotel, Receptionist Mr. Sheen told me that I need to wait in the airport for approx 1 Hour a

Ankur Jain

Posted on Nov 10, 2013

Compliant against D'paul about bad service and no action even though driver ran away with our luggage durinf tour.


Posted on Oct 27, 2013

Cheating in the air travel Ticket From: Dated: 4th Sept. 2013. Mahesh Kumar Garg S/o (Late) Gian Chand Garg HN: 12-13-829/C, Flat#301, Sai Balaji Residency Street# 11, Tarnaka Hyderabad 500 017 Dear Sir, I would like to state that an air travel agent in Bangalore has cheated us and caused mental agony and a huge financial lose to us. The contact details of this agent are as follows:- Agent details : Mr. Arshad C/o M/s. Good Deals Tours and Travels #2, 1st Floor, Near Jayadva Hospitals, Bangalore Phone: 09980838417. Facts of the case are as follows. My daughter, Shilpa Garg, B.Tech(Hons), wanted to go to the USA to pursue Higher studies.The classes were to begin on 15/08/2013. She bought ticket in June for Rs. 56,500/- from this agent on Hyd-Mumbai-Newark-Raleigh route for travel on 08/08/2013. When we reached the Hyd airport for the flight we found that our tickets were cancelled by this agent 2-3 hours before departure. Then we immediately contacted him at Bangalore who readily

Anindit Majumder

Posted on Oct 24, 2013

Sir, I was travelling from Kolkata to Agartala(Tripura) by Bus of travel agency SHYAMOLI PORIBAHAN ,ticket no -13089 on the date of 10.10.2013 from Dharmatala.I bought ticket for Kolkata to Agartala with full payment, but on the date of journey my name was not in the seat list, so they arranged my seat another location. After arrival at the late night (1.50 am) they have not given any place to stay in bus stand (Shyamoli poribahan) . So i had to spent night on road sight. Next day when I asked for seat from Dhaka to Agartala service they denied. They told me that they had no any information about my ticket wheather my ticket was kolkata to Agartala directly, I have paid all for both journey. It was very difficult to arrange another bus in a new country new location, somehow i arranged but I had faced very harassment due to negligence of this travel agency. Please take a needful action as soon as possible.


Posted on Oct 22, 2013

i have a booked a Ac bus ticket in sahara travels,hyderabad through to travel from hyderabad to tirupathi. The service is very very poor , bus has not arrived as per schedule(dealyed by 2 hours), No A/c in bus , as it is A/c designed bus unable to open the side doors due to severe breathing problem occured and faced mental stress, only one driver has been provided for 650 Kms journey hence he has stopped many times to controle his sleepy ness due to bus has reached destination delayedly by 6 hours, because which i hae faced severe mental & physical stress

Arindam chakraborty

Posted on Oct 18, 2013

This is with regard to my Tour to Mumbai Yatra dated 12 April 2013..I booked my air ticket throughBengal Junction (2, kalibari lane, opp indian oil bhawan, kolkata 700031, phone:8100708090/Mr Shovon Chakraborty9038060030)by paying Rs/-4325/-for air ticket of Indigo Airlines from kolkata to Mumbai having PNR -BPJZCT dated on 12-4-2013 and Rs/-5775 for air ticket in air India from mumbai to kolkata as on 13-4-2013 having PNR K1JCWT . but at the tme of taking ticket I come to know that my tickets were cancelled by my agent without informing me.hence I had to buy both ticket again in almost twice price. after that Mr shovon Chakraborty paid me only Rs/-3000, rest money not yet being paid, not only that but also avoiding me by rejecting my calls. please do the need full. Regards arindam chakraborty

Dibjot Singh

Posted on Oct 15, 2013

I booked return air tickets from Delhi to Mumbai from on 24 September 2013. Booking Ref Number ET15080. The payment of Rs 12924 was made through my VISA credit card to JC Travels which is an associate travel agent for easy go trip. I got an email from JC travels on 24 Sep itself that my tickets could not be booked due to unavailability. However, the money was already deducted from my credit card account. I asked them to refund the amount and send me the refund transaction details over email. Since 24 Sep 2013, I have made countless follow ups over phone, even sent multiple emails to their support centre. I have not gotten any response about my refund amount. They are not even providing me the refund transaction details. Most of the time no one is available in their refunds department and keep procastinating the things, It has already been more than 20 days since I asked them to refund the amount and I have not got any details. Kindly help me.

sandeep dangi

Posted on Oct 15, 2013

Dear Sir, I have taken a package from mega deals through platinum circle .My package expiration date is on 17 sep 2013 I start trying in June to plan a holiday I select 3 destinations and send my booing forms to mega deals but they returned my forms with a reason that there are non availability with the selected destinations I change my destinations and dates and also write a request to select destinations and dates according to you but they do the same thing they returned my forms second time also. After this I talk to platinum circle they ask me to wait call from there side and also a confirmed booking but they dont reply me after making so many calls and emails to them I write mail for refund of my money but they dont reply me. They are frauds peoples and making people fools , i request the consumer forum to look in the matter and please help to get my money back. when i had not taken any services then they had no right to take my money also. my membership no. 1005609120913

Nitin Srivastava

Posted on Oct 03, 2013

Hi. I booked an online Hong Kong tour package from "" on 30th July'13 and paid Rs. 50,000 as booking amount. I was provided with air ticket confirmation details and was committed to receive hotel vouchers. From the airlinr website I came to know that these were fake air tickets. Now when I asked for the return of money, there is no response on e-mail and phone is switches off. Following are the details of the agency on website: Owner- Mr. Amit Gupta Regd Address: A-2/B 94a, Ekta Apartment, Paschim Vihar, Delhi Office Address: NG/12, Jwala Heri Market, Paschim Vihar, New Delhi 110063. Email:, Website: Mobile: +91-9873331123, +91 9999327855 Board Line: +011- 45589169 I was asked to transfer money on following bank account: Name: Amit Gupta Bank: ICICI Bank A/C no.: 028801512165 IFSC Code: ICIC0000288 He also cheated several other people. I want you to please help me in this matter.


Posted on Sep 27, 2013

Grievance pending with Book My Holiday/Bag It Today(India Today Group)for last 1 year is related to substandard services i.e. Resort facility provided & cheated by making false promise to sell Holiday Package

sudhir kumar

Posted on Sep 26, 2013

Sir, I am a central Government Employee. I wanted to go to Kashmir on my own expenditure without taking LTC. I gave Rs. 15000 for this to book my LTC package to Kashmir from Oct 05. I was told by the tour manager that tickets are not available at the rate they told to me. I told tour manager to return my money back to me. Mrs. Preeti the tour manager is not depositing the money back into my account. Please do the needful. Sudhir Kumar Ph-9971833546 Address of Company against which complaint is made:Preeti - Tour Manager Shayoka Tour & Travels B-8/3,Sector-11,Rohini Delhi - 110085 Phone number of Company Executive: 9999328444 (Name- Preeti)

satam gauri

Posted on Sep 15, 2013

Have booked neeta bus from satara to mumbai.... Ticket fair 1730.... Already extremely highpriced for the distance travellled..... We are on time... At 5.30pm Waiting for the bus... Then after 15mins we call up the kolhapur centre n they inform us that the bus hasnt even reached kolhapur !!! The person on phone says the bus is two hours late !!!!! Now whats the point of bookibg such highly priced bus service if it doesnt even come on time n worst.... We are not even informed about it..... Now what should i be doing if i have a connecting flight from mumbai at 1am in the night... N this bus qould reach at 2 in the night !!!! I think i am entitled to a totall refund of 3460rs !!! Credibility is totally missing here . Pls intervene.

Colonl Praveen Chander Mehra

Posted on Sep 08, 2013

I along with my wife r took package tour to USA & Canada wef 14may 2013 for 14 days. Tour No was 332 of SOTC,Kuoni India Pvt Ltd,Gurgaon office, M/S Out of Africa, Plot No.5111, DLF Phase-4, near Galleria Market,Gurgaon-122009 As per invoice issued by SOTC, I observed that on a/c of Visa fee they had charged us Rs.100,000/- for both of us,which is by all standards excessive. Visa fee charged by both embassies ie USA is INR 9120/- each &Canada is INR 3300/- each. Total cost comes to Rs.24840/- for two as SOTC has charged us Rs.100,000/- Rs. 75160/- has been over charged. It's a outright case of cheating. Since ,my turn from tour, I took up this issue with Ms.Antra Dadwal, customer asst. manager at their Mumbai officeas under:- SOTC,World Famous Tours, 8th Floor, Tower A, Urmi Estate,95 Ganapat Rao Kadam Marg, Lower Parel(W),Mumbai-4000013 There has been no positive reply rather all rlies make no sense. Hence I am approaching your office for getting me relief

Trina Bhatatcharya

Posted on Sep 06, 2013

Booked a Package through online executive for Bangalore -Ooty 19- 22nd July13. Paid all amount within due dates. Hardly 2 weeks before date, executive asking to confirm wrong date, wrong departure city(Mumbai). Believing I paid extra. asked another executive & got SAME package with Rs.2000 less with AC bus(in email).Executive (Karan Rathore) told me I will get 2000/-refund for non AC bus. TILL DATE NO REFUND CAME. MMT told hotel pick up/drop, half day sightseeing as complementary (emailed). Later hotel told, need to pay for pick up & I dont have any half day sightseeing as complementary. I had given a call to MMT with no luck. Finally, nothing was given as complementary (except breakfast) have to pay for each service. Completed MMT escalation (130713-033623) with no luck. Wrote more than 30 mails, called MMT for more than 18-20 times. Added to my mental agony, I am being continuously haunted by the feeling of being cheated.

Reena R S

Posted on Sep 03, 2013

vehicle reg no KA53 A1935 tempo traveller driver damaged my two wheeler bike on 31/08/2013 i havegiven complaint in rajajinagr police sation. My bike has benn fully damaged i want compensation from the travel agency Infant Travel indira nagar banaglore


Posted on Aug 30, 2013


shubhada gala

Posted on Aug 26, 2013

have cancelled my return tickets on 10 th june 2013 and they credited only rs 500 in my accounnt where as air india officiaal said your refund will be Rs.11,592 cleartrip people asked me to personally visit city office of air india and obtain endorsement copy so i obtained endorsement copy from air india personally and submitted to cleartrip office personally on 4th july 20cleartrip office at n m joshi marg.i was told your refund will be processed in 5 working days after calling them n number of times and getting the same reply that ur refund has not been processed by call center executives i am fed up i want my own money back i am feeling like a begger

shubhada gala

Posted on Aug 26, 2013

have cancelled my return tickets on 10 th june 2013 and they credited only rs 500 in my accounnt where as air india officiaal said your refund will be Rs.11,592 cleartrip people asked me to personally visit city office of air india and obtain endorsement copy so i obtained endorsement copy from air india personally and submitted to cleartrip office personally on 4th july 20cleartrip office at n m joshi marg.i was told your refund will be processed in 5 working days after calling them n number of times and getting the same reply that ur refund has not been processed by call center executives i am fed up i want my own money back i am feeling like a begger


Posted on Aug 25, 2013

That would be me. Someone just asked me if my car and bike were on the chive, and I had no idea this site existed. Came here and lokeod through a few albums, truly made my day to see this. Since this picture was taken, I changed a few things with the Camaro. It's a bit lower and on Prostars now. The bike remains the same. I'm really curious where the picture was seen before submitted here..


Posted on Aug 22, 2013

I had taken CASA RETREAT Pvt Ltd membership (CRCSO-3158) on 11 may 2012. since then i am suffering. they are giving worst service. while taking the membership they promised so many things. but now they don't pick up the calls and they don't reply the mails. I am waiting for my reimbursement check since feb 2013. They are giving my money back.


Posted on Aug 22, 2013

I have taken CASA RETREAT Pvt Ltd membership (CRCSO-3158) on 11 may 2012. since then i am suffering. they are giving worst service. while taking the membership they promised so many things. but now they don't pick up the calls and they don't reply the mails. I want my money back from CASA RETREAT.

Anshul Ghangas

Posted on Aug 21, 2013

I stayed in Hummingbird service apartment in Bandra East from 29th July-8th August. While using their iron in the apartment my shirt got damaged, so I complained to laundry staff and they assured me they will get the shirt cleaned in a day from outside laundry. Next day (7th August) manager says that laundry person didn't come. He told me that he will get the shirt cleaned in 1-2days and will call me at the earliest. I believed him and settled the bill on 8th August. I waited for about a week for his call and finally I had to call him again on 14th August. He told him that due to Eid laundry person didn't come. He told him he will get it done quickly. Today is 21st August and I haven't received any communication from him regarding the status. It has been 2weeks and still there is no sign of the matter getting resolved. I didn't expect this kind of unprofessional behavior from them. It looks to me I committed a mistake in settling the bill without getting my shirt back. Kindly look

Hotel Chanakya

Posted on Aug 10, 2013

one of the agent of diamond tour&travels comes in our hotel & do abusal talk with our receptionist kindly reqest you to immediately cancel the license of this travel agency & also the agent. Thank's&Regard Hotel Chanakya

Shankkar Dhamala and Vinay bhide

Posted on Aug 07, 2013

Dear Sir/Madam, We are cheated by this tour company and their directors for no fault of ours Summary of the case: 1. Company Name: Three Sixty Degree Himalay Private Limited, Directors: Sandeep Rajkumar Khandelwal,Divyang Janardhan Upadhyay ,Parth Sunit Mirani,Sunit Hirji Mirani. 2. 100% advance taken for 6 day tour of ladakh for 4 people Rs.116000/-on 15/04/2013. 3. Around mid may we discovered that this company is a fraud company and directors have no intention to either conduct tour or refund the advance taken. 4. After lots of efforts we could locate directors in pune as they had stopped attending Mumbai office. 5. On 18/5/2013 we had personal meeting with directors at pune and they promised us either to conduct tour or refund money and gave us post-dated cheque dated 30/7/2013. 6. On the due date asked for few more days to arrange the funds however no such arrangement was made and cheque bounced. 7. We have lost Rs.116000/- and additional cost of Rs.25000/- till date


Posted on Aug 03, 2013

Sir, My repeated refund request for cancelled ticket, against booking ID NU27013934178611 (Mumbai-Kolhapur) is not yet resolved, My cancellation request email was sent well before 12 hours of journey, and as per refund policy of Makemytrip, they need to refund my money, as my request for refund by email was sent & acknowledged by Makemytrip email & customer care executive well before 12 hours of journey. Instead of answering the request, query everytime they generate a new complaint ID & keep silent. Kindly do needful to get my refund the money. Anticipitating a reply, JJRoy, Mumbi -INDIA


Posted on Jul 24, 2013

I booked a bus from New Krishna Tour Travels banfganga Road Near Hotel Rama Palace from Jammu to Srinagar, Sonmarg/Pahalgaon,and Gulmarga and back to jammu from 19.06.2013 to 23.06.2013 . I paid Rs. 20,000 advance to party. we reached Srinagar on 19.06.2013next day when we told to driver to go Pahalgaon he inform me that Bus owner call him and refused to go Pahalgaon. after that we visit Srinagr local Sonmarg and Gulmarg only. We missed Pahalgaon. Travels Cheted us.

Anindya Roy Chowdhury

Posted on Jul 22, 2013

BITTER EXPERIENCE WITH MODCONS TOURS & TRAVELS , KOLKATA The details of the problem faced by me are as follows : I, Mr Anindya Roy Chowdhury, Chief Manager, United Bank of India, CBG Dept. Head Office Kolkata, along with my wife, booked on 8.1.2012 a tour to Kailash Manasarovar arranged by Modcons Tours and Travels of 14B Maharaja Nanda Kumar Road, Kolkata 700029 (Phone : 8017761591 & 0943259142) at present being operated from the present residence of Mrs. Jharna Bose Singh(proprietress of Modcons) i.e. Tower 3, flat 4H, South City Apartment, 375 Anwar Shah Road, Kolkata 700068, as the building at 14B Maharaja Nanda Kumar Road, Kolkata 29 is being rebuilt . The said tour of Kailash Manasarovar was arranged by Modcons Tours and Travels through Fishtail Tours and Travels based in Kathmandu, starting from Kathmandu on 1.5.2012 and ending at Kathmandu on 10.5.2012. The total tour cost was Rs. 81000/- per person i.e. Rs. 162000/- for two . The total amount was paid by me in insta

Manish Arora

Posted on Jul 15, 2013

Travel agent sending the revised invoice and not even fulfilling the desired commitments against the first invoice. Continuous harassment is done on my official mails along with baseless allegations to spoil my image and reputation in the organisation and hence extract unreasonable returns.

Ravi singh

Posted on Jul 14, 2013

This is Ravi Singh, I have booked my hotel from on 6th June 2008 and My initial itinerary # 1487-4465-47. My current case id # S55276554. I would like to narrate my ordeal while booking hotel through I booked hotel on 6th June 2012 for 5 family members (2 Rooms) for stay in Mussorrie, india on 8th June 2013. I have got my confirmed booking and it was clearly mentioned on confirmation receipt that please dont reconfirm the booking because expedia always provide confirm booking. I have reached hotel on 8th June 2012 at 10 AM for check-in but hotel has refused my booking as it was not available any booking with them.

Hariharan T.K. Iyer

Posted on Jul 11, 2013

Myself & wife had booked our Overeseas Tour Holiday to South Africa + Kenya alongwith FREE OFFER HOLIDAY PE HOLIDAY with COX&KINGS, Mumbai for which we paid On 17.04.2013 Rs.470204/- all inclusive the complete amount as demanded by COX&KINGS. They assured us that there will not be any other payments due later & all are included in the above payment including FREE OFFER HOLIDAY PE HOLIDAY. Now to go ahead with our FREE OFFER OF HOLIDAY PE HOLIDAY planned for 07 Aug. 2013, COX&KINGS demand extra payment that is totally absurd and against the agreement they got with us as said above. So we didnt agree for their such demand for extra payment. Thus, now our this FREE OFFER OF HOLIDAYPE HOLIDAY is held up & spoiled by COX&KINGS due to their ridiculous actions. Our many e.mails & telephone calls not responded by COX&KINGS. Thus, we request your kind help to resolve the issue. We had sent an e.mail to you 10.7.13, pls see Look forward your all kind help & confirm. Thanks Hariharan TK Iyer &

Sumeer Ladia

Posted on Jul 09, 2013

We had booked a ticket in the name Ms. Lakshmi Iyer from Mumbai to Bangalore on 10th June 2013 for travel 7th July 2013, Go Air flight number G8 321 departing at 6:05 hrs. (PNR Number T1W0HQ & Cleadtrip ID 1306101640). Then, on the same day We got the same ticket amended to 7th July 2013, Go Air flight number G8 325 departing at 21:50hrs. (PNR Number remained unchanged as T1W0HQ). We paid an additional fee of INR 1579 for the same and received the confirmed amended ticket from Cleartrip on the same day.However, on reaching the Go Air counter at Mumbai airport on 7th July we were informed that Go Air had not received any amendment request and said that her name was not on the list, and so she was not allowed to board the flight.After trying in vain to reason with them, we called up the Cleartrip support centre. They told us that there was some technical issue from Cleartrip end and so our request for amendment had not been processed. We had to resort to purchasing a new ticket to board

Venkat Thoutam

Posted on Jul 07, 2013

I have booked a ticket through IRCTC on Tatkal for the travel date 23rd Dec 2012, out of 4 tickets only 1 ticket got confirmed and rest 3 are on wait list (WL) after chart prepration. So my family (3 passangers) could not travel, on next day I have contract customer care of IRCTC and provided the details and they filed the TDR on my behalf on 27th Dec. Pnr Number: 4347427641 TDR Reference No: ekt2012122706556753 Train No: 12786 case# MFE/43401 Since then I have been following up, every time I get answer saying it is in process with SCR will refund the amount. In fact I met claims officer personally at HYD, she agreed to process ASAP. After 3.5 months I got a response below saying refund not admissible without providing valid reason. Isn't it cheating the customer by charging for WL list people who didn't travel? 1. wasted my time and money 2. harassing from past 3 months 3. sufferred me by confirming partial list and not allowed my family to travel. pls. help


Posted on Jul 07, 2013

11/04/2013 23:00 - wrote: SHIRDI-MUMBAI PNR.8132916 SEAT NO.15-16 PICK UP: NEETA INTERNATIONAL HOTEL PICK UP MAN: YASHWANT 9422728069 27 MARCH 2013 9.00 AM On 27 March 2013 we boarded Bus No. MH 04 G 8920 from Shirdi to Mumbai from NEETA INTERNATIONAL HOTEL at 9.00 am. Since the start of the Bus, we informed the Driver that the A/C is not working properly. For the next 2-3 Hours I and other fellow passengers were complaining but your Conductor and Driver did not act on it. When we reached Neeta Pushkar, we called up +91-8652222800. Instead of resolving the Issue the Gentlemen was questioning me why there is not a complaint from fellow Passengers of the same bus. If others are Mute and dont want to stand for their right, then no one can help them. I have been travelling in Neeta Volvo for couple of years now. This is for the first time I had such a bad experience in travelling with Neeta. I want compensation as I did not get the service for which I had paid

Harimuni S Kaikolar

Posted on Jun 25, 2013

Sir/Madam, My name is Harimuni S Kaikolar resident of Bangalore. My wife Latha H Mudaliar received a call on 30/04/2013 from some unknown person saying she have won 3 free gifts worth Rs. 25000 from some promotion company and can collect the gifts at 881/A, Yashodhara Complex, 3dr Floor, Modi Hospital road, Near Shankarmutt, WOC Road, Basaveshwaranagar, Bangalore. So, when me with my wife and childrens went to place on 01/05/2013 they informed that we'll have to take a presentation and then we can collect the gift. But it was a promotion for Country Vacations. We have been taken to a noisy room where peoples (in couples) are sitting with marketing executives. An executives whose names Ranjit and Shiva Tejas (Cell no.9591328413) is given to us. Ranjit started with some stupid questions with stupid gestures, to know our way of communication etc, then he started doing a survey with idiotic questions to convince us for vacations. Later he showed so many documents pictures of Country club, country vacations, movie stars, concerts etc, They created such an environment, where people have no other option left except to buy the offer, room itself is noisy, with music getting played to distract, Tea, Coffee, Cold drinks, A/C Rooms and applause for the people who bought the offer (fell in the trap) and the magical words of executive (Ranjit) and his manager (Shiva Tejas Cell no.9591328413 ) and they made such an emergency that we can not call any of our friends or family members to ask about the Country vacations or Country Club membership. At last they gave us 3 offers - Rs.1.49 lakh for lifetime, Rs.89,000 for 10 years and Rs.50000 for 5 years. Later he offered this offers with 36 month interest free EMI on Credit card. We selected the third offer and made payment with my ICICI credit card no.4375510315542016 and we had provided our ID proofs and Address proofs. Shiva Tejas swiped my credit card in an EDC machine for Rs.50000 and in that machine there was no option for 36 months EMI, so he swiped for 18 months and filled a EMI conversion form in front of me in that he had mentioned 2x18 months. That is it they gave us agreement document and asked us to sign, without giving us time to read all the papers in the booklet, and announced with applause Welcome Harimuni & family to Country club family, every one clapped. After that he put all the documents in an envelope and handed it to us within no time with hurry bury and asked us to collect the three gifts which we actually came for (Country club entry for one day, 7 days holiday voucher, a Bowl set and a Glass set). In the illusion of gifts we left from place and reached home. After reaching home we realized what exactly happened to us, a fraud of Rs.50000. After two days they had issued a temporary membership card with membership no.CCC(88)630 and told We will receive original membership card within 45 days and till date 19/06/2013 we had not received. After around one month I had received welcome letter and spa coupons with membership no.CVBG2CL145498. After that lot of time I had sent and to cancel the membership to showing financial inability, but till date I had not received any response to that mails at all.But this is not the least after receiving my June months credit card statement in that Rs 50000 had been converted into 18 months EMI only. Immediately I had called ICICI bank customer care, they had confirmed that EMI had been converted from Country Vacations/Country Club only and not from bank they cannot do anything in this regard and telling to contact merchant only. After that I had called Shiva Tejas (Cell no.9591328413) executive at Country Vacations then he told that they will resubmit EMI request form to bank but still it was not done and there is no response from Shiva Tejas (Cell no.9591328413) then called to Country Vacations office at Basaveshwaranagar from where I had taken membership and contacted manager Tilakavathi (Phone no. 080-41153950/42109345). She had answered very much badly and said that there was no such offer and immediately after this call I had received a call from Shiva Tejas (Cell no.9591328413) telling not to call him ever and contact Tilakavathi only. We spent sleepless nights after that. Later when we tried to contact Hyderabad office there was no response, simply they were just holding the phone after that they use to disconnect the calls. This is the FRAUD Story which is happen to us and so many other people who fell in to the traps of marketing management of Country Club/Country Vacations. We please request Country Club/Country Vacations management to refund our Hard Earned Money we do not want any memberships, any other free gifts or enjoyment, we just want our money to be refunded. Kindly we make humble request to blacklist Country Club/Country vacations so that in future any other people will not be suffer. Finally I had registered a complaint at National Consumer Helpline also (Registration no.469243) on 17/06/2013. Regards, Harimuni S Kaikolar, Cell: 09449741977. Latha H Mudaliar, Cell: 08762647847.

Parag Awadhiya

Posted on Jun 11, 2013

I booked my holidays in Goa (9th Feb- 15th Feb) through The package included stay for 6 nights 7 days and flight, total cost of 55,950 which included complimentary port wine as a welcome drink. I opted their 9 months EMI scheme to make payment and paid Rs. 600 as a processing fee. In Goa, hotel refused to provide us free wine as mentioned in MMT holiday package. On complaining to MMT, MMT made a payment of Rs. 250. But on next months credit card bill I found out that I have been charged for remaining 4 months of EMI. MakeMyTrip admitted it is their fault but they haven't been responsive in resolving this issue. I chose EMI option and paid processing fee for a convinience, but MMT first made an empty promise, and then when they compensated me for that they created a bigger trouble for me and I had to deal with such a large payment in a single month. My objective is to get compensated for the inconvenience caused to me because of MMT.

Kanchan daga

Posted on Jun 04, 2013

I had booked ,melghat resort of MTDC - booking ID BKD329539. I was trying to login to my account to make a cancellation but due to website not opening i could not do so prior 72 hrs. to get a refund. again when i was trying to reschedule the same your site page does not opens. due to the same i'm loosing a considerable amount without any fault of mine. so i would want you to cancel my booking and refund me the whole amount.THE POSTPONE TRANSACTION WAS DONE BY ME TO GET SOME TIME TO SPEAK TO THE MTDC WHICH ATLAST SAYS NOTHING ON IT AND IS NOT REFUNDING MY MONEY

Amandeep Singh

Posted on May 31, 2013

I was given false promises by sterling holidays, me and my wife went to Sterling holidays office around 16th Feb and they Swipe our Credit card for membership. While selling the concept lot of assurance and rosy picture is shown about the membership, but the reality is quite different. I got the Membership ID (1209419) and then I tried to use my free gift vocher and sent them for booking to their email ID. The booking process was very slow, it took 4 -5 days for me to confirm the booking for two nts in North Goa that too after making 7-8 cals to their nos. Their late confirmation made me pay extra Rs 4000 in flight bookings. Also,I was restricted to use the other two coupons this time and instructed to keep them for life time. I was sold the membership with the words that "you can cancel this via a simple email to our ID -' and then you can use the other two free vochers" My experience on two days of vacation was "OK", but due to the poor services, I decided to cancel my Membership. I sent a Cancellation email on 21st March and got call from them on 23rd March. After Cancellation email she assured me on Call that your mem bership is on hold and you will not be Charged Further. But on 9th April'2013, they CHARGED(AUTO DEBIT) my Credit Card DIRECTLY' without my instructions even After the Cancellation. Now I would not only like to get my refund back(Auto debited one on 9th April) and would also like to get compensated for the entire mental trauma which I have gone through. I need help from your side. This is my hard earned money and I looking for better support from your side. If you need any more details from my side, let me know. Regards, Amandeep Singh 08587888242


Posted on May 22, 2013

Dear Sir, i booked a ticket through IRCTC from Patna To DURGAPUR for the journey of dated 25/11/2012. But when i reached to the station with my family,train diverted without any information and not touching boarding station.After this i file my TDR through IRCTC on 25/11/2012. But after long time i don't get my refund yet. Kindly do the needful. PNR-2341267312.


Posted on May 18, 2013

I have booked bus ticket online via makemytrip from delhi to amritsar. But bus was canceled, I have been assured that my money will be refunded back in week. But now it is more that three week I have not yet received my money. On Talking to customer care executive they are giving different time limits every time but nothing worked yet. My booking ID is NU27011933263633.

Ankur Garg

Posted on May 13, 2013

I was trying to book a return ticket through and while booking they confirmed only for one side and not another side. When I said I want it return and not just one side and therefore to cancel it, they charged me cancellation for one side with their own convenience charges.

Aseem Sood

Posted on May 02, 2013

I made a flight booking with and the booking failed due to fare change on 8th Apr. The money was charged on my card and I was told the refund will happen in 8-9 days. Today after 25 days also there is no status on the refund amount and no support from the call center. Mails also are having no impact on them.


Posted on Apr 28, 2013


Vinayaga Manikandan

Posted on Apr 26, 2013

I booked a I-ticket through IRCTC portal. I-ticket was not reached me. While asking IRCTC, they directed me to ask Overnite Courier. The courier, at first, informed me that the material reached the destination and provide a mobile no of recipient. When I approach that mobile no, i come to know that he is from mumbai and he did not receive any tickets. I informed that to the courier company. At last, the courier delivery man accepted his mistake that he misplaced the ticket and informed me to get duplicate ticket. He assured that the amount will be given by him. As I wanted to cancel the ticket, It was required original ticket. When I approach Courier company again through IRCTC, The Courier company confirmed to refund Rs.2910. However, the courier company is giving false commitment and not giving me refund.

Nishant Shah

Posted on Apr 15, 2013

We booked 2 tickets from Ooty to Bangalore on 13 April 2013 with "Greenline Travels & Holidays". The booking was for A/C Sleeper bus. During the entire journey from Ooty to Bangalore the AC was kept turned off and it was extremely hot, sweaty and suffocating inside the bus as the windows too were locked out; it is notable that driver / cleaner were approached and requested multiple times by multiple people to turn the AC on and they kept saying they will turn it on and it was never turned on. I wish to file a consumer complaint based on below reasons. 1) We paid the fare for A/C travel and due to negligence of driver we had to suffer for the entire trip ~9 hours in heat, sweaty and suffocating conditions. 2) Due to the same reason, my health deteriorated and I had to consult a doctor and am currently undergoing treatment for breathing related issues. PNR# TS-RB4214037CSQ/44207 Trip# 22105590 Trip Details: From: Ooty To: Bangalore Date: 13 Apr 2013 Scheduled Departure Time: 9:15 pm

Bhupinder singh

Posted on Apr 13, 2013

King Overeas alis patel overseas are fraud company this company also known as a Bhavya Associates the person run this business is Bhupinder Singh their contact nos are as follows 8289034343, 8054148133, 9757408365, 8728081766, This person runs a fraud company with false promices dont get trap his false promises.

julian a aranha

Posted on Apr 08, 2013


Moneesh Sobti

Posted on Apr 05, 2013

Sir,i had booked my ticket through irctc with PNR number 2344574327 for which i had filed TDR as i have not travelled in that Train but TDR was rejected reason being "As per chart,passenger had travelled".But fact is i had travelled in other train with PNR no. 2344574217 with departs from ldh 3 hours before the other train.How"s it possible that one person can travel simultaneouslly in both trains.

Amitav Halder

Posted on Apr 05, 2013

Sir I have booked holiday package with Affordable Sales Promotions Private Limited B-19 Sector 2 Noida 201301. email Booking id 1018259340. it is for 2nights/3days package for 2 destination within a year which expires on dec'13. I have sent my choice of dates and location on their prescribed form in Jan 2013 ( for dates in mar 2013 and Aug 2013). They acknowledge the receipt of my forms and stated unavailability for march and told to shift to april which I agreed . Also they told confirmation for aug will be available later .But now even after emailing me availability for month of april ( 13-15 Apr 2013) they are not confirming it and sending the vouchers for same . I have send reminder emails in feb , mar 2013 atleast 3- 4 times but they dont respond . I even tried calling them but they say u will get response within 48 hours, which i never received . All my plans are in jeopardy now also i feel deeply cheated . Can you please help me get justice

D Gopikrishna

Posted on Mar 28, 2013

I had booked an online domestic ticket on the website based in GOA on 22 Feb 2013 for an amount of Rs 69711. On 23 rd Feb, I received an email from the stating that the airlines have rejected the booking and the amount will be rolled back into my account within 7 days. However, after repeated calls to the easygotrip number (0832-6516511), i could get a partial refund of Rs30000. I was informed that the amount was split due to transaction charges and the balance will be refunded in another 8 days time. However when the refund did not take place, the disconnected my calls whenever I called and gave the reference number. It is now over a month now.

Thakkar Ajaykumar Ramanlal

Posted on Mar 23, 2013

complaint about dinning plus card.

Thomas Paul

Posted on Feb 23, 2013

My name is Thomas Paul working as a scientist in the Department of Atomic Energy Kalpakkam. On 26/01/13 around 18:00, I booked an online bus ticket for 27/01/13 to travel Ernakulam to Chennai through the website . After paying Rs.1350/= (online) the ticket was booked and the webpage appeared saying that the ticket is booked for Sun Jan 27, Kallada Travels, . Status : confirmed. But when I printed the ticket via the link given in the website, I found the ticket is for 26th Jan which I did not ask for. I immediately called Kallada Travels and explained. But they said, since the ticket is booked through goibibo, they are responsible for this mistake. Thereafter I wrote to goibibo along with the print out of webpage (pdf) as well as the ticket. Several days, several hours spent on the phone to convince them. After long waiting, after several calls today 23/02/2013 they replied over phone saying that I have booked ticket for 26/01/13. But they are not replying to my m

bharat kalra

Posted on Feb 11, 2013

travel company booked hotel and provided mail confirmation, when i reached the hotel, the hotel person said there is no booking and no room availble. not only left me in trouble but misbehaved also

Jasbir Rakhra

Posted on Feb 04, 2013

I bought a holiday package for four days and five nights covering three destinations - Munnar, Thekaddy and Allepey from Make My Trip. The package included hotels and transport which costed me around Rs. 64,000. I was promised four star accomodation but was given the accomodation upto two star and below including houseboat at Allepey. It really ruined my honeymoon trip. I had asked my travel advisor to provide me the best even if it cost me more. I was assured the best services but in return served with the worst. Kindly advise. Best regards, Jasbir Rakhra.

Kedarnath Lute

Posted on Jan 30, 2013

Cheating by Country club, Pune.. Please refund 25,000 amount asap./Provide me an alternative equivalent travel package My Details for reference:- Registered Member No: CVPU1CLUB5LB122888 Registered Member Name: Mr. Kedarnath Lute and Yogita Lute Registered Email: Registered Phone No: +91 8983690331/+919766914522 Inv. Date: 09-Sep-2012 Membership No In First Cash Receipt:00786272 Authorized Signatory on Agreement : Sam (Designation: P.R.O) Total Amount: Rs. 25000 (Twenty Five Thousand) by Cash and 85,000 /- by cheque (Stop Payment has been Initiated by me) Agreement Signed Place: Aundh Office, Pune Email

Dipshree Adivarekar

Posted on Jan 16, 2013

I booked hotel sagorika gnagtok from on 28th Dec 2012 for date 23rd to 25th January 2013 and cancelled the same on 3rd Jan 2013. Now company is saying they will deduct entire amount. But it was not mentioned on their site in cancellation policy. It was mentioned Rs. 250 will get deduct and on hotel website in cancellation policy it has mentioned Rs.350 will deduct. After booking i received confirmation in that voucher they have mentioned entire amount will get deduct if cancel but not informed me before booking. If i have cancelled ticket more than 15 days before then they can deduct nominal charge if i am not using their service then.

Meetu Agarwal

Posted on Jan 15, 2013

Complaint against Non receipt of refund on air tickets of cancelled Kingfisher return flight(IT 314 and IT 315) booked through website. Ticket details: Airline PNR: IMIUIE Booking ID: AMD6KUYHZ Transaction ID: GOFLDbdb241348515696 Booking Date: Sept. 25,2012 Contacted Goibibo multiple times through email & on customer care number but refund not received. Delay of more 40 days now.

Sangram Jagdale

Posted on Jan 15, 2013

Complaint against Non receipt of refund on air tickets of cancelled Kingfisher return flight(IT 314 and IT 315) booked through website. Ticket details: Booking ID: AMD6KUYHZ Airline PNR: CXQHZF Transaction ID: GOFLDbdb241348515696 Booking Date: Sept. 25,2012 Contacted Goibibo multiple times through email & on customer care number but refund not received. Delay of more 40 days now.


Posted on Sep 17, 2012

On 29 aug 12 i had to travel to air port as my wife and my 3 month old son were flying to srinagar I had booked a Merucab oneday ealier for 8:30 am but the same reached my home at 9:16 am due to which I reached air port at the time when counter had closed 5 mint before and we couldnot not board the flight I had to buy new tickets for my family for the next flight which was on 30 aug as there is only one daily flight to sbefore rinagar.Next day the Merucab reached my home at 8:30am and we reached airport wellbefore time.I complained the same to merucabs who wanted me to mail them my both air tickets of 29 and 30 aug 12.I did the same and was told to wait for the redressal of the complait Unfortunately after waiting for 17 days they refused for any sort of compensation I lost some 12000INR because of the arrogance and irresponsible behaviour of meru cabs Ihad to pay twice for my tickets and twice to the Merucabs for a single journey .Kindly take an urgent and stern action against them.

Satish Tiwari

Posted on Sep 04, 2012

Complaint is regarding the poor service I am getting from COuntry Club. I took the blue membership from COuntry club in Aug 2011 which entitles me to apply for Vacation 30 days in advance. I tried many times but I am not getting the desired vacation any time. I even tried 3 months in advance then also I am not getting vacation. These guys only talk about money and installments. I have already paid Rs. 28000. But could n't get even a single vacation. No one picks up the call at the reservation centre as well. Please file a complain against them for poor service. I want to withdraw my membership from them and need refund of my fee.

Sheetal Wankhade

Posted on Jun 13, 2012

We want refund from Neeta Tours & Travels. I booked sleeper bus seat for my brother and bus got fail in mumbai, there was no alternate facility made by neeta people. I want refund of bus ticket and charges my brother paid to reach ahmedabad. Wrote mail to neeta people on 25th may but no reply since then. Writing you full details on Hope to get justice to us and all other passengers.