Consumer Redressal

Dear Sir. I would like to make an complaint against a company called Solutions unlimited who are based in AA-245, Sector 1, Salt Lake, Kolkata 64. I bought a MTS MBlaze Ultra Wi-Fi connection from them on 10/01/2015 and till today they have not yet given me the connection. I have phoned them so many times inquiring about my connection but still they have not yet done anything. I was told that by the 13th of January 2015 my connection would start but nothing has been done by them. All the time they have been telling me that the connection will be today but still no connection has been done. I am filing this complaint against them for cheating me. I paid Rs 1200 by cash for the device. I would therefore request you to please look into this matter and if possible i would like a refund of my money.Whenever i make a call they never pick up. The contact details are given as follows: Solutions Unlimited AA-246, Sector - 1 Salt Lake, Kolkata 64 Ph: 9143333111, 9143333000