Consumer Redressal

Consumer complaints & judgements portal

File a new complaint

What happens next

1. Your complaint is emailed to our redressal team at mail@legalix.in and queued for review.

2. Once approved by a moderator, it is published in the Complaints section under the category you choose.

3. You receive a complaint number (#) immediately — quote it in any correspondence.

Note: your phone number and email are never shown publicly — only the redressal team sees them.

Tips for a strong complaint

  • Mention dates, order/policy numbers and amounts.
  • State what you have already tried (calls, emails, visits).
  • Say clearly what resolution you want (refund, replacement, compensation).
  • Keep bills, invoices and correspondence ready.