Internet / Broadband
Active
Complaint #10563 — VINOD Y B
Filed: 10 Feb 2015 ·
Address: VODAFONE CELLULAR SERVICES
I HAVE BOUGHT A DATA SIM CARD FROM VODAFONE WITH THE RENTAL PACKAGE OF 1 GB DATA FOR RS. 250/- RENT PER MONTH. THE CONNECTION IS ACTIVATED ON 24TH JAN 2015. ON 1ST FEB 2015 I RECEIVED A BILL FOR RS. 1015/-. WHEN THE PLAN IS RS.250/- PER MONTH, HOW CAN THE USAGE BE UPTO RS. 1015/- IN JUST A WEEKS' TIME??
WHEN I CALL THE CUSTOMER CARE I AM NOT GETTING RESPONSIBLE REPLIES. THEY ARE ONLY TELLING THAT SOME NEW OFFERS HAVE BEEN ACTIVATED ON YOUR REQUEST, WHICH IS NOT SO.
PLEASE HELP ME OUT IN GETTING THE REFUND AS I HAVE ALREADY MADE THE PAYMENT.
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