Consumer Redressal

I M ACCOUNT HOLDER OF AXIS BANK BRANCH G.E.ROAD RAIPUR I M RUNNING MY OWN BUSSINESS,HENCE I HAVE TO DEPOSITE/WITHDRAW NUMBER OF TIMES FROM MY ACCOUNT OF AXIS BANK. THE OPERATION IS DONE THROUGH DEPOSIT MACHINE TO AVOID THE BANK COMMISON (AS ADVISED BY THE COUNTER ASSISTANT OF BANK) BUT ON 12,14,19,19/01/2015 RS. 231+112.35+275.68+2230.40=2849.43 HAS BEEN DEDUCTED FOR MY ACCOUNT AGAINST TRANSACTION CHARGES WHICH WAS NOT BEING DEDUCTED BEFORE . IT CAN BE SEEN FROM MY ACCOUNT NO.912010017648960. I HAVE APPROACHED THE BANK OFFICIALESE AND REQUESTED TO REFUND THE AMOUNT THEY INFORMED THAT IT HAS BEEN DEDUCTED RULES HENCE IT CAN NOT BE REFUNDED I ASK THEM IF IT IS SO WHY I WAS MISGUIDED BY YOUR COUNTER ASSISTANT EVEN AFTER MY SEVERAL REQUEST THE AMOUNT HAS NOT BEEN REFUNDED TO ME . THIS HAS COMPELLED ME TO APPROACH YOU FOR HELP IN GETTING BACK AMOUNT.