Consumer Redressal

we have booked Avone packers and Movers HBR layout Bangalore ( contact Agent: Md. Haleem) for shifting my luggage from Bangalore to Hyderabad I face lot of problems poor service and troublesome behaviour 1) Not given insurance papers, already taken the cost for the same my induction got broked , not able to claim. 2) Asked for more money than what fixed as per discussions earlier , after my luggage got packed and loaded in truck and moved clear black mailing clients 3) Missed my Helmet , viper broom and told to deliver me and i m following up from 2 months for my helmet first 2 weeks no picking than blocking my numbers, after that i called from different numbers everyday they told they will deliver tomorrow or coming friday again no result, even i asked to deliver the same at bangalore to my friends house i will take when i come to banglore from hyderbad, that also not done, every day same excuse we are busy will deliver Please never higher these packers