Consumer Redressal

Subject: bill no.06111400188202 dtd06.11.14 for Vodafone no.9674943454 I had taken the above mentioned connection in Oct,14 plan Rs.499 with an initial credit limit of Rs.499 plus applicable taxes and the first month bill was of Rs. 522.80 against the plan of Rs.499, the bill amount was paid in time. In the second month, above mentioned bill of Rs.1687.42 was given to me, which was abnormally high and the usage limit was increased to Rs.9000. After receiving the bill, I made a call to customer service and raised an objection against that high usage limit as well as high usage bill, also an objection why not the connection was interrupted when the usage was crossing to such high value of 3 times of the initial usage limit of Rs.499, but no satisfactory reply was received . As per their customer service officer, it was the system generated process of increasing the usage limit without my written approval which was not acceptable to me.Later they started threatening and harassing me.