Consumer Redressal

Dear Sir I had send request to beam telecom for my internet connection refund on 12.02.2015 and as of today they have not refund my amount and every time they are sending below email. Kindly help me in getting my refund amount. Beam Telecom - Support Mar 13 (1 day ago) to me Dear Sir, Thank you for contacting us, Your request for refund has been assigned to the concerned team to facilitate action. This would take some time to complete the process. However you would receive a confirmation from the concerned team once the process at our end is completed. Please bear with us until such time. Please note that an escalation ticket 16053938 has now been registered.