Tours & Travels
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Complaint #1151 — vishwajit
Filed: 28 Apr 2013 ·
Address: navsari
HELLO,
IAM VISHWAJIT. I BOOKED JAMMU & KASMIR HOLIDAY PACKAGE FOR 9 NIGHTS & 10 DAYS THROUGH SOURABH IMMIGRATION & EDUCATION SERVICES [url=http://www.saurabhimmigration.com/saurabh_immigration/contact.html]Saurabh Immigration & Education Services[/url]
MY TOUR WAS FROM 16TH APRIL2013 TO 26TH APRIL 2013. PROPRIETOR OF ABOVE TOUR OPERATOR.MR GAURAV NAIK CONFIDENTLY AGREED FOR THE TOUR AND
PROMISED FOR SATISFACTORY TOUR WITHOUT ANY DIFFICULTIES.
BUT AS I REACHED AT JAMMU STATION NO ONE WAS THERE TO WELCOME. SO I HAVE TO CALL TOUR OPERATOR AND MANAGE IT MYSELF. THERE WAS A PROMISE TO PROVIDE COMPLEMENTARY SERVICES E.G., WELCOME BOO-KEY, CANDLE LIGHT DINNER, CAKE ETC.. BUT NONE OF THESE WERE OFFERED. AT KASHMIR ONE OF THE STAY WAS IN GULMARG RESORT (THREE STAR) BUT WE HAVE TO STAY AT OTHER CHEAP HOTEL.
WHENEVER NEED ANY HELP FOR TOUR OPERATOR, HE COULDN\'T HELP..
OPERATOR TOLD US, HELICOPTER WOULD BE PROVIDED AT VESHNODEVI BUT NOT PROVIDED.
MR GOURAV NAIK DID NOT FULFILL HIS PROMISE A