Consumer Redressal

On last Tuesday, 17/03/2015, I applied for personal loan. A representative of indusind bank whose name is Rituparna Chatterjee (email: rituparna.chatterjee@indusind.com) contacted me for personal loan. I told that my priority is to get the loan within this week, that means latest by 21/03/2015. She said she can do it. That's why I proceeded to get the loan from Indusind bank rejecting all others who contacted me as well. My documents were collected on 17/03/2015 and verifications were done on 19/03/2015. When I called up Rituparna on 20/03/2015 to remind that there is only 1 day left, I was surprised to know that it is not possible to disburse the loan on 21/03/2015 as the whole processing was not complete by that time. This is quite shocking as lot was dependent on that. This is really un-trustful service. I was depending a lot for this but could find only those who tells lie. This is awful service and has proved to be harmful for me.