Consumer Redressal

I, Arti Pandey w/o Vijay Kumar Pandey resident of B-1, Flat No.102, ACC Chowk, Tech Town, Butibori, Nagpur, Maharashtra-441122 would like bring your kind attention that I have been entrapped by M/s Country Vacations having Branch office at 337, Imperial Court, Opp Kalidas Appartment, Dharampeth, Nagpur-440010 Ph.no :07126602006 Head Office : 6-3-1219/a, 2nd floor, Country Club Kool,Begumpet, Hyderabad-500016 ph.no:040-40079862. The companys sales representative Mr. Pankaj,Mobile No.7387593583 has cheated me by swiping hdfc debit card no.5129670502573137 for Rs.15,000/- on 14.03.2015 at Dharampeth Office, Nagpur, After swiping card he came with an agreement on stamp paper of Rs.100, which was neither be allowed to read carefully nor be understood and asked me & my husband to sign so as to get our money back after 7 days if not interested. After reading the documents at our home we have asked them to cancel the agreement he assured us to refund within 1-2 days. but not refunded