Consumer Redressal

Respected Sir, I would like to bring your attention to a service complaint from a Staff called Maniappan from Canara Bank Thoppumpady branch. My mother Salma Hamzakoya already has an account in the same bank [15397], my parents went to bank for opening a new account for my father two weeks back.The front office staff [Mr.Maniappan] was asking questions as if he was the cop and my parents are the convicts. Also he said that we cannot open new account there since we are 3 kms far away from the branch, i dont understand the logic behind that.Also this man harrassed my parents in front of other customers.This was one of the painful incident in my parents life and it really hurted me as well. This guy not only hesitated to give the proper service , but also harrassed my parents in front of other fellow beings. Please do the needful.