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Complaint #12015 — VINAY AGRAWAL

Filed: 8 Apr 2015  ·  Address: H.NO - 961, SECOND FLOOR, GURGAON
Hi, I have applied for an airtel broadband connection on April 1st through their web portal. I cancelled the request and asked for refund because of unprofessional behaviour of airtel. I contacted customer care, airtel nodal officer of Delhi/ncr, apeallate authority but none of them provided a satisfactory reply and adding to my woes, they asked me for a cancelled cheque for my refund. When I provided them the same, they asked me for a cancelled cheque with my name over it or provide them my passbook or bank statement. I denied to provide them these documents as they are my financial document and I do not think I should share with them for refund process. I have a to and for of around 15 e-mails with airtel officers but they were not ready to listen my problem. I request you to help me get my refund back. Thanks Vinay Agrawal +91-8860339932

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