Internet / Broadband
Active
Complaint #12145 — anirban dey
Filed: 15 Apr 2015 ·
Address: 23/c sankaritola street Kol 700014
i was not able to connect to the net on 4 th april and registered a complain with TIKONA DIGITAL NETWORKS PVT LTD and receiced a message saying engineer will visit my house in 24 hours and gave me his phone no.i called him more than 50 times but the person had diverted his calls for 2 days deliberately. then i had to call again to the technical department more than 10 times and lost 200 rupees[NOT A TOLL FREE NO].The prblem was finally solved on 11 april and in total i had to suffer aloss of 500 rupees as i could not do my work on time.thus the problem was resolved on 11 april instead of within 24 hrs as assured by them.PLEASE HELP.
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