Consumer Redressal

Sir/Madam, I have been using ALLIANCE BROADBAND for 4 months now (registered in December). The tarrif charged by them in a pack called starter plus is costed at 399 with 12.36% tax which adds to 448.32. But the local cable operator is charging me 550/- instead of 448.32/- with the same plan offered. I have the receipts of payments of respective bills I have paid. On talking to ALLIANCE BROADBAND over the phone he said that the cable operator shouldn't charge so high. On talking to the cable operator he is saying that it is their "service and maintainine charge" they are charging for looking after the line. But alliance says that they pay the cable operator a cut from the 448.32 which includes cost of maintainance. Since then I have not got any firm reply from alliance or my cable operator. I herby request you to look into this matter and help me the same. Thank You