Consumer Redressal

I have booked and handed over my motor bike and other house hold materials to the staff of Delhi Office of M/s Agarwal Home shift Packers and Movers on 09/03/2015 from Myuar Vihar, Delhi for Kolkata and was assured that the consignment would be delivered after five days to my Kolkata address. But till date I have not received the materials,booked under : Consignment No. 10478, Date- 09/03/2015 Invoice Bill No. 10618, Date- 09/03/2015 On my several inquiries over telephone, always I have been given assurances that the materials will be delivered within next two-three days. But nothing has been done in this regard up till now. The help line of the company(9982562597) also could not help.