Consumer Redressal

I have the insurance of Mahindra Bolero with STFC (SHRIRAM TRANSPORT FINANCE COMPANY) bearing Policy No.-10003/31/12/435786; Code:-3599861, Registration No. Of the vehicle CG 12 Y 0559. I have met with an accident on 7/05/12 with the above vehicle. Till now my vehicle is under repair by Mahindra Auto Centre KORBA. Mahindra Auto Centre KORBA (CHHATTISGARH) even didn\'t calculated the gross repaired amount of the vehicle, but Shriram Transport Finance Company have submitted the claim amount of (Rs.117932).When the vehicle is under repair & Mahindra Auto centre haven\'t submitted the bill as yet. I am surprised to know that how the insurance company have manage to submit the claim amount of (Rs.117932), & how the Shriram Transport Finance Company have sanctioned the claim amount of the vehicle? Mahindra auto centre have given the estimated amount of (Rs.231366)