Consumer Redressal

I had booked the cargo from World Trans International Packers & Movers ,Pune for shipping of 2- window Air conditioner and 1- Invertor battery and its stand from Pune to Panchkula (haryana) on 27-04-2015 . When we received the cargo at Panhckula in Damaged conditioned. After telling about the damaged cargo recieved to person(Devendra Kaushik-9975641177) of the cargo company he insured us that damged stuff will be repaired and he asked us to mail the photographs of damaged cargo to email-id(wtipmindia@gmail.com). After that we tried calling the owner lot no. of times but he neither answer the call nor replied the mail.He has even blocked my husband mobile no. Even insurance of the goods was paid in the cargo shippment charges. Please help us to get the compensation of the damaged AC. We have the bills and photo of cargo. thanks in advance. Regards, Kumud sharma