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Complaint #12941 — Raghunath R. Gupta
Filed: 21 May 2015 ·
Address: ROOM NO. 20, PLOT NO. 209, SAI SHRADDHA CO-OP. HOUSING SOCIETY, SECTOR 16-A, NERUL (WEST), NAVI MUMBAI - 400706, MAHARASHTRA
Sub: - Wrong transaction from AXIS ATM.
Dear Sir / Madam,
I have a saving account in Union Bank of India, Mulund (west) branch, Mulund, Mumbai-400080. I had used Axis ATM, opposite Nerul railway for cash withdraw on 10.04.2015, for Rupees Four thousand nine hundred only (Rs. 4900/-) and received the same amount.
Second day on 11.04.2015, when I update our passbook one more transaction of Rupees Ten thousand only (Rs. 10000/-) debited from my account, while I have not tried this amount and not received.
Same day I have complaint in writing of the same in my home branch and get the counter receipt of the letter.
From 11.04.2015 to till date I, have regularly follow-up the branch but now date not received any positive response.
In continuous I have launched a complaint of the same episode with Union Bank of India Customer care no. (1800222244) on dated 24.04.2015, complaint no. Is 10994187, but till date I have not received any positive reply, while I have call multi times with customer
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