Consumer Redressal

I had engaged AB Home Packers and Movers Kolkata (263, Upen Banerjee Road, Kolkata, West Bengal 700060) to shift my household fragile items from kolkata to Mohali in the month of March 2015. All the items were delivered in ok state except a Television 29 inch Samsung, which was received in broken and completely damaged condition and was unrepairable. The same was informed to the company and i demanded a compensation of Rs 3000/- as it was a old TV. The Company representative (Mr Vinod - 9831167118) agreed to pay an amount of Rs 2000/- to me as compensation. I have enquired their office and Mr Vinod several times but there is no response. I have lost lot of money in making calls to the company for getting the compensation and harassed with false promises. I need a additional compensation of Rs 5000/- for the harassment faced by me. Please help in this regard at the earliest