Consumer Redressal

Dear Team, Here I am writing this mail on Behalf of my brother SANDIP D JADHAV.(NRI) I am writing to complaint about our HOME INSURANCE which is already closed and refund not yet received. We have taken a home insurance in 2010 from HDFC ERGO .Last year we close the HDFC HOME loan and HDFC ERGO insurance. As per their SOP we already submitted the required document to HDFC ERGO Borivali Mumbai branch last year in June end approximately to get my refund amount from HDFC ERGO.Almosot 6 month passed but we did not get the refund amount from HDFC ERGO. Policy number 2918200053046400002 and Cheque no 202452 amount of RS 33313 which cheque created on 02 Dec 2014 and is still lying with HDFC ERGO TEAM. I am very sorry to say that Inspite of so many calls no one has the courtesy to send my brother Cheque. We have still not received anything from them when ever i call they say our system is down now & once it will up will call you. So i presume that my request shall be heard here an action will be taken against them and will get the amount with intrest.