Consumer Redressal

I gave 1100/- Rs to the sales executive of CONNECT BROADBAND Ashutosh on 08/05/2015 to install the connection which includes the one month bill and the installation charges.The varification was done on 14/05/2015. But due to some reasons the varification was failed and connection was not installed. The dealer assured me that he will return the money within a week as it will take time to process, but he never returned. Whenever i call the dealer to return my money back, he always have some excuses. I use to call the dealer almost every day. Today is 25/06/2015 and i am still waiting to get my money back. When i visited the Connect office which is in sector 35 chandigarh 20 days ago, they said "we don't have any information regarding this matter" and also did't paid any attention to me. This is very unexpected from their side to do such kind of service. Following are the details of the connection: BROADBAND: CONNECT NAME OF DEALER / SALES EXECUTIVE: ASHUTOSH SALES CODE: 4578 SR. 267