Consumer Redressal

Dear sir I would like to bring to your kind attention that I have booked two rooms in Gandhi paradise hotel Mecleodganj Himachal Pradesh from 14-17june 2015.This room was booked through Travelguru and amount of Inr 20352/- paid to travelguru for room booking. I had very bitter experience with hotel my whole trip got spoiled because rooms are not properly cleaned and spiders and lizards were roaming around in rooms and bathroom construction were going on safety was nill.I have forwarded the mail to travelguru service department but they are not giving satisfactory answers and compensation .this was three star category hotel but unfortunately I would rate this 1 star .For small small things like changing towel and blankets and filling up water jugs .three star category hotel not operate like this.They are giving wrong pictures to people and making moneyI would request you to kindly look into the matter and look out for solution as service recovery .