Consumer Redressal

Dear Sir, I insured my car (MH43 R9721) from “new India assurance co. ltd” under policy no. 17020231120100004433. On April 24th 2013 I met with an accident & my cars front door got damaged. I filed the accident claim against policy. But they didn’t gave me accident claim no. after surveying of car they told me to repair it & they will reimburse the expenditure. On 28th April 2013 I submitted the bill. But they didn’t clear the bill. I called their customer care for complaining but they are asking for accident claim number. But the branch where I filed the accident claim they are not giving me claim no. also not reimbursing the amount. Also they are not treating me properly. It’s more than a month and I visited their branch more than 10 times. Even my vehicle was cleared by their surveyor. Please help me. Address of NEW INDIA ASSURANCE CO LTD branch:- 1, shanty centre, 1st floor, above babloo motors, sector 17, vashi, navi Mumbai, sector 17, maharastra 400705. Contact no. 27899011 Bran