Consumer Redressal

I Mayur Mangwani, hired service from Aakruti packers and movers (Mumbai) to shift my household goods to Bangalore. The service was initiated on 3rd of july and was supposed to end on 6th of July. I got my furniture and luggage on 8th July and i found majority of my electronic items and furniture damaged. Before the Service, he told me that we have done insurance of 1 Lac and if anything happens, we will take care and assured me that everything will be safe. After i saw that goods are damaged, i called him and asked him what has to be done. He says that insurance was not for you furniture or luggage but it was for his vehicle in which transportation was done. The guy who spoke to me was very polite before the service and after the service he was talking as if i have taken money from him. After everything was packed and loaded in Mumbai, he argued with me for 1 hour and forced me to pay whole amount of 23 thousand My major loss is for TV which is fully dead and very difficult to repair