Consumer Redressal

Hi, I have moved my house hold items from Gurgaon to Hyderabad thru Allied pack & move Pvt Ltd. gurgaon. This has been a night mare for us, all the furtinure is damged and few items like Mattress and other household good are missing. Very poorly managed. When contacted the Packers, they started abusing and spoke filthy language. i would like to ensure stern action agaist them and also see that no other innocent gets trapped. suggestions and advice welcome. Thanks, Pradeep.