Consumer Redressal

Consumer complaints & judgements portal
Internet / Broadband Active

Complaint #14110 — M A Srinivas

Filed: 21 Jul 2015  ·  Address: 218, Pyramid Greenwoods, Byatarayanapura
1. I have taken 20GB plan for Rs 1,000 . ( Tata Docomo Photon number 7204301556) 2. I have complained at least more than 50 - 60 times to technical division about the slowness of speed (see below mail trails) 3. Tata DoCoMo NEVER corrected the speed and connectivity to more than one device . I was getting hardly 0.5 to 0.6 MBps Not able to get internet between 2 devices which is hardly 20 feet apart 4. After more than 4 months they inform , connection density is high and towers are not available 5. Advised to take a lower consumption plan . T. his is there advice 6. After going for 5 GB plan , speed has become most WORST . I am not getting hardly any connectivity at all 7. I requested to go back to original plan of 20 MB from July 25, 2015. 8. Customer care people are very rude . They sid it is not possible 9. In the first place, they only advised to go for lower plan and now to revert they are refusing 10. I have sent several mails to appellate and customer

‹ More Internet / Broadband complaints File your own complaint