Consumer Redressal

Dear Sir We have been using reliance broadband servicew in the year 2008 till month of december at 601/A Lands end lokhandwalla complex andheri west However as our house went into renovation we stoped/closed down ur broadband services which you can check from ur useage records Ur representative had come and discussed about payment and all the account was setteled and payment was made vide receipt no 1226130 dt 06/01/2009 I have it in writing from him that all accounts are over ?????????? when ihave not used ur services in Jan 2009 why shud I pay for the same 1) when we have closed down ur services why shud we pay ? 2)Is it compulsory that i shud use ur broadband? 3)where were u for 4 years ? In view of the above plz take the above matter seriously and wud like to what action is being taken from ur side and refund the amout on Rs 820 thanking you