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Complaint #14766 — VIMAL PANDYA

Filed: 26 Aug 2015  ·  Address: 01/08, Deepak Niwas, Ayre Road, Near Nageshwar Mandir, Opp Om Bunglow, Dombivali (E), Thane -421201
I had purchased one Carrier AC for my household from Snehanjali, Dombivali (E) on 25.5.15. We had requested to send Co. Service Mechanic for installation.Installation was carried out by Dealer.After installation the AC did not giving colling effect. Service Agent from Co. refilled the gas and changed the air control panel. There was no cooling effect. I have been complaining for exchange of whole unit. Neither dealer nor Company are willing to take the responsibility. The product supplied was totally defective. I have paid Rs.39,000/- inclusive of extended warranty and installation charges. They have been giving false excuses. Hence, I have approached for justice. Kindly help so that my whole AC unit is exchange with new one. Thanks.

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