Consumer Redressal

Dear Sir, There is a saving account in the name of my mother \'MALTI THAKUR\' in the Rosera branch of SBI. The saving account no. is 11461403764(33448 old) and the branch code of Rosera SBI is 04580.The family pension of my mother has been credited in this saving account only.The P.P.O. no. is 120699. My mother was demised on 01/02/2013.I\'m a single child of my mother as well as the nominee in that account.The nomination registration no. is 168 dated 11/07/2001. For last four months from 25/02/2013 till date I have been authorities i.e. chairman SBI for the payment of the applicable amount of my demised mother but till date they have not facilitated it to me. Please have a serious glance above this matter and help me.Thank you.