Consumer Redressal

sir / Madam, May I bring to your kind notice that recently i.e on 11th June I got a new Tikona connection & paid the full amount in advance for three months once feasibility had been checked. But to my great surprise, that very next hour connection went down & instead of my repeated calls to an engineer, he didn\'t pick up the phone. & moreover the wires they have used for new connection has lot of joints (old worn out cable has been used), & indeed all the equipments are old. Finally I got my call registered on 15th (comp. no 3741717). Engineer came & said that connection is not feasible in this area & even didn\'t change the equipment they used for. Again I raised a complaint on 18th (complaint no. 3750318) & requested them to disconnect if they are unable to resolve the issues. But till now no one has visited my house & even customer care is making false promises. Just wanted to tell that not even a single day has been past when I didn\'t contact CC. Now I want you to help me out.