Consumer Redressal

Hi Sirs I hold a Bajaaz Allianz Life Insurance Policy No.: 0177206484. I have been paying the due installments regularly since 01/06/2011. Off late, I realized that the policy was not beneficial and I called the company to cancel it. Inspite of my numerous complaints, several written letters and more than 50 telephonic conversations, I am still unable to cancel the policy. When I call up the Customer Services, I am talked upon, misinformed and advised to wait. I have had formal phone conversations with Bajaaz\'s customer service managers when I was finally told that the policy stands cancelled as on 09/07/2013. I was also assured that I would be getting the sum (after necesssary deductions) credited back to my Citibank account within 10 working days. Finally I spoke to a very rude guy from Bajaaz Allianz who told me that it was still not cancelled. I have finally turned to you and I am hoping that yours kindly can help me out. Regards Ashish Vats