Consumer Redressal

I was having a MTS datacard and when MTS closed down their broadband business, it was replaced by prepaid Reliance netconnect datacard by the local franchisee. I found that the card is in someone else\'s name and so wanted to get it changed in my name. As pre-paid customer, I paid Rs 800 on 5th July and the name transfer took place on 11th july. reliance has automatically converted the payment mode from prepaid to postpaid and made no adjustment of the payment already made. They have sent a bill for postpaid connection, due on 14th aug but also disconnected the connection on 8th Aug on their own. No reasons are assigned to this disconnection and demanding the payment not overdue as yet. No written confirmation of disconnection has been given. I am afraid, they will continue to send me bills even without any notice of discinnection. Request your intervention.