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Complaint #2250 — Kamran Shahid
Filed: 3 Sep 2013 ·
Address: Adugodi
I had purchased a mobile for Rs 8816/- online from TRADUS.com on 15th of July. The vendor (TRADUS) had cancelled the transaction and initiated a refund. However I have still not got this refund. The vendor (TRADUS) later shared ARN number for the refund transaction. I had got this ARN verified by my bank (CITIBANK) and they said that no money has been received by the bank for the same ARN number. This information was shared with the vendor (TRADUS) but they still insist that they have sent the money and I have not received it.