Consumer Redressal

I have purchased Samsung Ace from Flipkart but it seems duplicate phone, I have checked EMI number on web and it gives me NOKIA phone detail instead of Samsung Ace. I have raised this issue in front of Flipkart customer care on July and also provide the significant documents to prove that the phone is not original Samsung brand. But after my several reminder and follow up email they wrote me that the phone is original Samsung product but didn’t provide any satisfactory response. I’d like to request you to please help me on this issue.