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Complaint #2319 — Sugato Debgupta
Filed: 7 Sep 2013 ·
Address: Tower-5, Flat-403, Malibu Towne, Sector-47, Sohna Road
BlueDart Express Ltd delivered a HDFC Bank Netbanking IPIN on 23 May 2013 to an unauthorised person even though the package was addressed correctly to my residential address. This enabled the person to access my Netbanking and transfer Rs.1,00,000.00 on 25 May 2013. The Online Tracking Information on BlueDart website showed Delivery made to \"Gound Singh\" at Manesar, though it was changed to show my name after a an enquiry was started on this matter. I demand a compensation of Rs.2,00,000.00 from BlueDart Express Ltd for the monetary loss as well as mental agony and harassment faced by me due to this incident. I had raised the demand with BlueDart Express Ltd, but they have refused to pay the compensation.
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