Consumer Redressal

I along with my wife r took package tour to USA & Canada wef 14may 2013 for 14 days. Tour No was 332 of SOTC,Kuoni India Pvt Ltd,Gurgaon office, M/S Out of Africa, Plot No.5111, DLF Phase-4, near Galleria Market,Gurgaon-122009 As per invoice issued by SOTC, I observed that on a/c of Visa fee they had charged us Rs.100,000/- for both of us,which is by all standards excessive. Visa fee charged by both embassies ie USA is INR 9120/- each &Canada is INR 3300/- each. Total cost comes to Rs.24840/- for two as SOTC has charged us Rs.100,000/- Rs. 75160/- has been over charged. It\'s a outright case of cheating. Since ,my turn from tour, I took up this issue with Ms.Antra Dadwal, customer asst. manager at their Mumbai officeas under:- SOTC,World Famous Tours, 8th Floor, Tower A, Urmi Estate,95 Ganapat Rao Kadam Marg, Lower Parel(W),Mumbai-4000013 There has been no positive reply rather all rlies make no sense. Hence I am approaching your office for getting me relief