Internet / Broadband
Active
Complaint #2396 — ac pokhriyal
Filed: 12 Sep 2013 ·
Address: p1/8,defence enclave,naria,varanasi
i subscribed to tata photon plus package for internet vide customer id given by tata photon of 9235013408. I had suscribed Rs 900/- monthly rent.with a promise of 3mbps speed. The speed never went above 120 kbps and most of the time was 20 kbps. Engineer visit on complaaint no 371840811 brings out that there is no tower so nothing can be done. i was paying bill till jun but there after reluctant to clear bill due to very poor speed ofconnection.my letter of 05 sep to lucknow office is also not acted upon by company. request your intervention so that company resolves the issue with undersigned.
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