Consumer Redressal

From Nagarjuna G My Order ID: 33207833. Hi this is Nagarjuna i have ordered the lotto shoes from bagittoday online shopping portal on 30-08-2013.I have waited upto 11-09-2013 but the shoes are not delivered to me as per the policy of them it has to deliver with in one week but it was not done by them if anything happen in deliver that is also not communicated to me through mail or sms or call.Wen i called to them on 11-09-2013 and given the complaint they are not responded properly and says that for the complaint also it will take one week to ten days.After some time in evening they have called me and given assurance that the shoes will deliver by 12-09-2013 if not happen the delivery they will immediately get money back but till there is o communication from them regarding delivery or money back.This is what i have faced the problem from them My Order ID: 33207833