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Complaint #2401 — Murtaza Kanchwala
Filed: 13 Sep 2013 ·
Address: Bandra West
I have placed a Order for a Nokia 100 mobile on August 1st at Kaunsa.com. They gave the delivery date as August 16th. I have still not received the Product neither Shipping Information.
Every time I mail them, they apologize for the delay and give no solution.
I have called them several times and only 3 times has their number been answered by a Person. All the 3 times I was given a date which was a week later and full gaurantee that it will be delivered. But it never has.
When I send the request for Refund, they say \"As we had already sent your order to the seller so we are unable to cancel the order.\"
I either need a Refund or the Product.