Consumer Redressal

On 29 aug 12 i had to travel to air port as my wife and my 3 month old son were flying to srinagar I had booked a Merucab oneday ealier for 8:30 am but the same reached my home at 9:16 am due to which I reached air port at the time when counter had closed 5 mint before and we couldnot not board the flight I had to buy new tickets for my family for the next flight which was on 30 aug as there is only one daily flight to sbefore rinagar.Next day the Merucab reached my home at 8:30am and we reached airport wellbefore time.I complained the same to merucabs who wanted me to mail them my both air tickets of 29 and 30 aug 12.I did the same and was told to wait for the redressal of the complait Unfortunately after waiting for 17 days they refused for any sort of compensation I lost some 12000INR because of the arrogance and irresponsible behaviour of meru cabs Ihad to pay twice for my tickets and twice to the Merucabs for a single journey .Kindly take an urgent and stern action against them.