Consumer Redressal

Dear Sir/madam. I am amar from bangalore , I have been using this tikon broadband from few months. After observing the service and speed which we are getting from tikona i have decided to disconnect the connection and move to another network provider. I have raised a complaint on aug 29th for disconnectiong the connection since am not able to use internet from aug 12th. Suprisingly the connection is too slow now and i have to pay the bill without even using the service from aug 12th. I mean not getting the desired speed commited by tikona. My request is to raise a case in consumer-forum regarding the deficiency and delayed services as per the commitment given by tikona. Pleas help me in this to redress this consumer court. ( Service is delayed by more than 15 days by now). Even after dropping emails to custome service there is no response.