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Complaint #2473 — Sunil Panghaal
Filed: 18 Sep 2013 ·
Address: T-002 Shrinand Nagar III
I placed an order on rediff shopping on 27th Aug 2013. Order ref number 8460745. The order was suppose to be delivered on 4th Sep (fix date selected) as gift, but till today it has not been delivered. If I call them on toll free numbers, only recorded message is there stating it will be delivered in 2-3 working days. Whenever i have written a email on contact us/customer care, I get a automated response stating yhe compalint has been forwarded to the concerned department & your material will be dispatched shortly. I have paid Rs.19795, which is also not yet credited back, which usually happens, if they are not able to deliver the product due to certain reasons. I tried all the way, but know please advise how can I get my money back.