Consumer Redressal

I had order a Reebok Prime Trainer Shoes UK-08 through order no.8312765 on Rediff Shopping on dated 27.07.2013 for Rs.1699 and Shipping & handling Rs.99,Total Rs.1798.The amount was immediately paid through credit card. As per contract order the product should be deliver within 7 working days,but the product was not delivered on timely and I have to followingly up immensily to get the product.Finally the order has been delivered on 24.08.2013.But when I shown the product,the product are not as described on the product description page,the quality,design,sole,and also the price of the product is totally different.Then I immediately contact rediffing shopping as well as Mr.Deepak Kumar(Vendor name-Aurum Infocom A/369,1st & 2nd FloorM angolpur Khurd Behind Kalimata Mandir New Delhi-110083 email-customersupport@rediff-inc.com; deepak.kumar@qplexus.com; customer.care@qplexus.com; customersupport@rediff.co.in ) about the issue and also send the immage of the product that I had received and request him to replace the product that I have actually order or refund the money. As per confirmation received from rediff shopping I had returned the product on 28.08.2013 through First Flight Courier,POD no.BE0784914 for replacement the product that I had actually order.But here as per First Flight courier \"party refused to accept it\"and return to origin 0n 10th September and again I have dispatched at the request of Mr.Deepak kumar on 11th Sep on Bludart Courier through POD no.14002980736 and it was received by Deepak Kumar on 13th September.In that process I have bear additional cost of Rs.160/-for First flight & Rs.180/- for Bludart courier charges. In that process I have faced lots of trouble and harresment but stil I have not got the product or refund the money that I have paid. I have contacted many times they always makes me falls commitment or deceive me. Therefore request you kindly look after the matter and resolved the issue,i.e,replacement the product or get back the fund.Also request you please lodge a complaint for harresment,mentally presure that I have faced.