Insurance
Active
Complaint #2485 — Vrushang Sheth
Filed: 19 Sep 2013 ·
Address: —
- Despite communicating to customer care of my intention to discontinue the policy, the premium has been debited to my credit card
- standing instructions on my credit card given effect to 2 months after the premium due date
- the policy was lapsed and communication reached me. After that how can premium be charged on my credit card
- Informed that policy cannot be surrendered but it can lapse. However, after lapse how can they charge premium.