Online Shopping
Active
Complaint #2509 — chandrashekar Mhetre
Filed: 21 Sep 2013 ·
Address: H.No.12-11-1595/15 (Plot No.170), Lalitha Nagar colony, Opposite to Jamai Osmania Rly Stn, Hyderabad (AP)-500044
(1) I ordered a MICROMAX 32 INCHES LED TV on 11th Aug 2013 after confirming its availability.
(2) I have waited for 15 days but not received the item.
(3) I contacted them & I was assured that TV will be delivered in 4 days.
(4) But next day I received mail from them that that TV is out of stock & as per their policy cash cannot be paid & Cash Voucher of same amount will be offered.
(5) I written & called them & said that I did not order for CASH VOUCHER. So I requested them to refund my amount of Rs 18,965/- immediately.
(6) On 7th Sept 2013 I called them & repeated the same. So I was assured that my amount will be paid by 17th Sept 2013 but again they repeated the same that amount will not be paid & only CASH VOUCHER will be issued.
(7) So now I want you to help me in getting my full money with compensation at the earliest as I want to place an order with another vendor immediately. They don\'t have any right to force the customer to have the of their choice.