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Complaint #2529 — Abhijit Chowdhury
Filed: 23 Sep 2013 ·
Address: milan palli sonarpur p.o sonarpur kolkata700150
I purchased a item from Homeshop18.com but they sent me faulty product so contact them. They asked me to send the product back to them. i sent it back via DTDC but they did not accept it and ship back to me.Now they are neither replacing the product nor refunding the money. After so many follow up they only sent me the 750/- cheque which is half of what I spent while sending back the product to them.
So I am in loss for my product and the courier charges.
please advise me how to make homeshop18 refund my money back.
Please see on their website www.homeshop18.com refund policy .