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Complaint #2545 — Kumaraswamy
Filed: 24 Sep 2013 ·
Address: Chennai
Svaiza.com was conducting a contest saying, if I pay Rs.799 they will shortlist the winners and give a Samsung smart phone as a prize. If I don\'t win, I can use that money to purchase a product from Svaiza.com.
I was not the winner and I paid Rs.551 more (totally Rs.1350) on 6th September to get the product Nokia100 cellphone . I didn\'t get the product till now.
For about 3 weeks, I am calling their customer care number 080-67169608 referring my transaction ID 12870312.
Everytime they say different reason such as, product is unavailable, provision team will call me, courier DTDC didn\'t cooperate, Manager will call me back, etc.
Please help me in this.